Auth hold call De- escalating an angry guest Helping a team member with a question Folio call Ran a journal report Bottle of water adjustment Used please and thank you throughout the call WOH Call No show Dispute Small Talk (Date & Time) Taking a Grid 5/6 call Closed out a folio up 3rd party MOP Rate Dispute Giving praise to a team member for a great call Restaurant Dispute Sent more than 3 folios on 1 call Taking more than 45 calls in a day Called the bank to release auth hold Take more than 30 calls in one day Sent an approval request to the hotel Mop Call Ran a Clientline search Taking a Grid 2 Call Parking Adjustment Auth hold call De- escalating an angry guest Helping a team member with a question Folio call Ran a journal report Bottle of water adjustment Used please and thank you throughout the call WOH Call No show Dispute Small Talk (Date & Time) Taking a Grid 5/6 call Closed out a folio up 3rd party MOP Rate Dispute Giving praise to a team member for a great call Restaurant Dispute Sent more than 3 folios on 1 call Taking more than 45 calls in a day Called the bank to release auth hold Take more than 30 calls in one day Sent an approval request to the hotel Mop Call Ran a Clientline search Taking a Grid 2 Call Parking Adjustment
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Auth hold call
De-escalating an angry guest
Helping a team member with a question
Folio call
Ran a journal report
Bottle of water adjustment
Used please and thank you throughout the call
WOH Call
No show Dispute
Small Talk
(Date & Time)
Taking a Grid 5/6 call
Closed out a folio up
3rd party MOP
Rate Dispute
Giving praise to a team member for a great call
Restaurant Dispute
Sent more than 3 folios on 1 call
Taking more than 45 calls in a day
Called the bank to release auth hold
Take more than 30 calls in one day
Sent an approval request to the hotel
Mop Call
Ran a Clientline search
Taking a Grid 2 Call
Parking Adjustment