Taking more than 45 calls in a day Closed out a folio up Rate Dispute Ran a Clientline search Taking a Grid 5/6 call WOH Call Sent more than 3 folios on 1 call Helping a team member with a question Small Talk (Date & Time) De- escalating an angry guest Sent an approval request to the hotel Used please and thank you throughout the call Called the bank to release auth hold Folio call Taking a Grid 2 Call Bottle of water adjustment Ran a journal report Mop Call Parking Adjustment Giving praise to a team member for a great call Auth hold call 3rd party MOP Restaurant Dispute Take more than 30 calls in one day No show Dispute Taking more than 45 calls in a day Closed out a folio up Rate Dispute Ran a Clientline search Taking a Grid 5/6 call WOH Call Sent more than 3 folios on 1 call Helping a team member with a question Small Talk (Date & Time) De- escalating an angry guest Sent an approval request to the hotel Used please and thank you throughout the call Called the bank to release auth hold Folio call Taking a Grid 2 Call Bottle of water adjustment Ran a journal report Mop Call Parking Adjustment Giving praise to a team member for a great call Auth hold call 3rd party MOP Restaurant Dispute Take more than 30 calls in one day No show Dispute
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Taking more than 45 calls in a day
Closed out a folio up
Rate Dispute
Ran a Clientline search
Taking a Grid 5/6 call
WOH Call
Sent more than 3 folios on 1 call
Helping a team member with a question
Small Talk
(Date & Time)
De-escalating an angry guest
Sent an approval request to the hotel
Used please and thank you throughout the call
Called the bank to release auth hold
Folio call
Taking a Grid 2 Call
Bottle of water adjustment
Ran a journal report
Mop Call
Parking Adjustment
Giving praise to a team member for a great call
Auth hold call
3rd party MOP
Restaurant Dispute
Take more than 30 calls in one day
No show Dispute