Sent anapprovalrequest tothe hotelFoliocallTakingmore than45 calls ina dayRateDisputeRan aClientlinesearchRestaurantDisputeBottle ofwateradjustmentSent morethan 3folios on 1callTakinga Grid5/6 callRan ajournalreport3rdpartyMOPNoshowDisputeClosedout afolio upMopCallParkingAdjustmentUsed pleaseand thankyouthroughoutthe callGiving praiseto a teammember for agreat callTake morethan 30calls inone dayTakinga Grid2 CallWOHCallHelping ateammember witha questionCalled thebank toreleaseauth holdDe-escalatingan angryguestSmall Talk(Date &Time)AuthholdcallSent anapprovalrequest tothe hotelFoliocallTakingmore than45 calls ina dayRateDisputeRan aClientlinesearchRestaurantDisputeBottle ofwateradjustmentSent morethan 3folios on 1callTakinga Grid5/6 callRan ajournalreport3rdpartyMOPNoshowDisputeClosedout afolio upMopCallParkingAdjustmentUsed pleaseand thankyouthroughoutthe callGiving praiseto a teammember for agreat callTake morethan 30calls inone dayTakinga Grid2 CallWOHCallHelping ateammember witha questionCalled thebank toreleaseauth holdDe-escalatingan angryguestSmall Talk(Date &Time)Authholdcall

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. Sent an approval request to the hotel
  2. Folio call
  3. Taking more than 45 calls in a day
  4. Rate Dispute
  5. Ran a Clientline search
  6. Restaurant Dispute
  7. Bottle of water adjustment
  8. Sent more than 3 folios on 1 call
  9. Taking a Grid 5/6 call
  10. Ran a journal report
  11. 3rd party MOP
  12. No show Dispute
  13. Closed out a folio up
  14. Mop Call
  15. Parking Adjustment
  16. Used please and thank you throughout the call
  17. Giving praise to a team member for a great call
  18. Take more than 30 calls in one day
  19. Taking a Grid 2 Call
  20. WOH Call
  21. Helping a team member with a question
  22. Called the bank to release auth hold
  23. De-escalating an angry guest
  24. Small Talk (Date & Time)
  25. Auth hold call