AuthholdcallDe-escalatingan angryguestHelping ateammember witha questionFoliocallRan ajournalreportBottle ofwateradjustmentUsed pleaseand thankyouthroughoutthe callWOHCallNoshowDisputeSmall Talk(Date &Time)Takinga Grid5/6 callClosedout afolio up3rdpartyMOPRateDisputeGiving praiseto a teammember for agreat callRestaurantDisputeSent morethan 3folios on 1callTakingmore than45 calls ina dayCalled thebank toreleaseauth holdTake morethan 30calls inone daySent anapprovalrequest tothe hotelMopCallRan aClientlinesearchTakinga Grid2 CallParkingAdjustmentAuthholdcallDe-escalatingan angryguestHelping ateammember witha questionFoliocallRan ajournalreportBottle ofwateradjustmentUsed pleaseand thankyouthroughoutthe callWOHCallNoshowDisputeSmall Talk(Date &Time)Takinga Grid5/6 callClosedout afolio up3rdpartyMOPRateDisputeGiving praiseto a teammember for agreat callRestaurantDisputeSent morethan 3folios on 1callTakingmore than45 calls ina dayCalled thebank toreleaseauth holdTake morethan 30calls inone daySent anapprovalrequest tothe hotelMopCallRan aClientlinesearchTakinga Grid2 CallParkingAdjustment

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Auth hold call
  2. De-escalating an angry guest
  3. Helping a team member with a question
  4. Folio call
  5. Ran a journal report
  6. Bottle of water adjustment
  7. Used please and thank you throughout the call
  8. WOH Call
  9. No show Dispute
  10. Small Talk (Date & Time)
  11. Taking a Grid 5/6 call
  12. Closed out a folio up
  13. 3rd party MOP
  14. Rate Dispute
  15. Giving praise to a team member for a great call
  16. Restaurant Dispute
  17. Sent more than 3 folios on 1 call
  18. Taking more than 45 calls in a day
  19. Called the bank to release auth hold
  20. Take more than 30 calls in one day
  21. Sent an approval request to the hotel
  22. Mop Call
  23. Ran a Clientline search
  24. Taking a Grid 2 Call
  25. Parking Adjustment