Bottle of water adjustment Ran a Clientline search 3rd party MOP Parking Adjustment Taking a Grid 2 Call Auth hold call De- escalating an angry guest Take more than 30 calls in one day No show Dispute Sent more than 3 folios on 1 call Restaurant Dispute Small Talk (Date & Time) Sent an approval request to the hotel Folio call Taking a Grid 5/6 call Ran a journal report WOH Call Taking more than 45 calls in a day Helping a team member with a question Closed out a folio up Used please and thank you throughout the call Rate Dispute Called the bank to release auth hold Giving praise to a team member for a great call Mop Call Bottle of water adjustment Ran a Clientline search 3rd party MOP Parking Adjustment Taking a Grid 2 Call Auth hold call De- escalating an angry guest Take more than 30 calls in one day No show Dispute Sent more than 3 folios on 1 call Restaurant Dispute Small Talk (Date & Time) Sent an approval request to the hotel Folio call Taking a Grid 5/6 call Ran a journal report WOH Call Taking more than 45 calls in a day Helping a team member with a question Closed out a folio up Used please and thank you throughout the call Rate Dispute Called the bank to release auth hold Giving praise to a team member for a great call Mop Call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Bottle of water adjustment
Ran a Clientline search
3rd party MOP
Parking Adjustment
Taking a Grid 2 Call
Auth hold call
De-escalating an angry guest
Take more than 30 calls in one day
No show Dispute
Sent more than 3 folios on 1 call
Restaurant Dispute
Small Talk
(Date & Time)
Sent an approval request to the hotel
Folio call
Taking a Grid 5/6 call
Ran a journal report
WOH Call
Taking more than 45 calls in a day
Helping a team member with a question
Closed out a folio up
Used please and thank you throughout the call
Rate Dispute
Called the bank to release auth hold
Giving praise to a team member for a great call
Mop Call