CSROFFEREDENERGYASSISTANCEPOSSIBLEFRAUDSPOKE WITHHELP /ESCALATIONSDESKUSED APAYSTATIONSET UPPAYMENTARRANGEMENTREPEATCALLHIGHBILLCALLTHANKEDTHECUSTOMERCUSTOMERTHANKEDUSDISCUSSEDTHEWEBSITEISSUED ARECONNECTCSRPROCESSEDA PAYMENTAPOLOGIZEDTO THECUSTOMERDISCUSSEDBUDGETBILLINGDISCUSSEDPAPERLESSBILLINGADDEDSOMEONETO ANACCOUNTPOWEROUTAGE/ELECTRICALISSUESPOKEWITH ALANDLORDSENTA TODOISSUEDTURN ON/TURNOFFVIEWEDBILLCOMMERCIALACCOUNTPAYMENTOVER$400DISCUSSEDCOLDWEATHERCSROFFEREDENERGYASSISTANCEPOSSIBLEFRAUDSPOKE WITHHELP /ESCALATIONSDESKUSED APAYSTATIONSET UPPAYMENTARRANGEMENTREPEATCALLHIGHBILLCALLTHANKEDTHECUSTOMERCUSTOMERTHANKEDUSDISCUSSEDTHEWEBSITEISSUED ARECONNECTCSRPROCESSEDA PAYMENTAPOLOGIZEDTO THECUSTOMERDISCUSSEDBUDGETBILLINGDISCUSSEDPAPERLESSBILLINGADDEDSOMEONETO ANACCOUNTPOWEROUTAGE/ELECTRICALISSUESPOKEWITH ALANDLORDSENTA TODOISSUEDTURN ON/TURNOFFVIEWEDBILLCOMMERCIALACCOUNTPAYMENTOVER$400DISCUSSEDCOLDWEATHER

Observes Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CSR OFFERED ENERGY ASSISTANCE
  2. POSSIBLE FRAUD
  3. SPOKE WITH HELP / ESCALATIONS DESK
  4. USED A PAY STATION
  5. SET UP PAYMENT ARRANGEMENT
  6. REPEAT CALL
  7. HIGH BILL CALL
  8. THANKED THE CUSTOMER
  9. CUSTOMER THANKED US
  10. DISCUSSED THE WEBSITE
  11. ISSUED A RECONNECT
  12. CSR PROCESSED A PAYMENT
  13. APOLOGIZED TO THE CUSTOMER
  14. DISCUSSED BUDGET BILLING
  15. DISCUSSED PAPERLESS BILLING
  16. ADDED SOMEONE TO AN ACCOUNT
  17. POWER OUTAGE/ ELECTRICAL ISSUE
  18. SPOKE WITH A LANDLORD
  19. SENT A TO DO
  20. ISSUED TURN ON/ TURN OFF
  21. VIEWED BILL
  22. COMMERCIAL ACCOUNT
  23. PAYMENT OVER $400
  24. DISCUSSED COLD WEATHER