APOLOGIZEDTO THECUSTOMERCSROFFEREDENERGYASSISTANCEISSUEDTURN ON/TURNOFFDISCUSSEDPAPERLESSBILLINGCSRPROCESSEDA PAYMENTSPOKEWITH ALANDLORDVIEWEDBILLADDEDSOMEONETO ANACCOUNTISSUED ARECONNECTDISCUSSEDTHEWEBSITETHANKEDTHECUSTOMERSPOKE WITHHELP /ESCALATIONSDESKHIGHBILLCALLPAYMENTOVER$400POSSIBLEFRAUDSET UPPAYMENTARRANGEMENTREPEATCALLDISCUSSEDBUDGETBILLINGCUSTOMERTHANKEDUSPOWEROUTAGE/ELECTRICALISSUECOMMERCIALACCOUNTDISCUSSEDCOLDWEATHERSENTA TODOUSED APAYSTATIONAPOLOGIZEDTO THECUSTOMERCSROFFEREDENERGYASSISTANCEISSUEDTURN ON/TURNOFFDISCUSSEDPAPERLESSBILLINGCSRPROCESSEDA PAYMENTSPOKEWITH ALANDLORDVIEWEDBILLADDEDSOMEONETO ANACCOUNTISSUED ARECONNECTDISCUSSEDTHEWEBSITETHANKEDTHECUSTOMERSPOKE WITHHELP /ESCALATIONSDESKHIGHBILLCALLPAYMENTOVER$400POSSIBLEFRAUDSET UPPAYMENTARRANGEMENTREPEATCALLDISCUSSEDBUDGETBILLINGCUSTOMERTHANKEDUSPOWEROUTAGE/ELECTRICALISSUECOMMERCIALACCOUNTDISCUSSEDCOLDWEATHERSENTA TODOUSED APAYSTATION

Observes Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. APOLOGIZED TO THE CUSTOMER
  2. CSR OFFERED ENERGY ASSISTANCE
  3. ISSUED TURN ON/ TURN OFF
  4. DISCUSSED PAPERLESS BILLING
  5. CSR PROCESSED A PAYMENT
  6. SPOKE WITH A LANDLORD
  7. VIEWED BILL
  8. ADDED SOMEONE TO AN ACCOUNT
  9. ISSUED A RECONNECT
  10. DISCUSSED THE WEBSITE
  11. THANKED THE CUSTOMER
  12. SPOKE WITH HELP / ESCALATIONS DESK
  13. HIGH BILL CALL
  14. PAYMENT OVER $400
  15. POSSIBLE FRAUD
  16. SET UP PAYMENT ARRANGEMENT
  17. REPEAT CALL
  18. DISCUSSED BUDGET BILLING
  19. CUSTOMER THANKED US
  20. POWER OUTAGE/ ELECTRICAL ISSUE
  21. COMMERCIAL ACCOUNT
  22. DISCUSSED COLD WEATHER
  23. SENT A TO DO
  24. USED A PAY STATION