APOLOGIZED TO THE CUSTOMER ISSUED A RECONNECT DISCUSSED THE WEBSITE SPOKE WITH A LANDLORD THANKED THE CUSTOMER VIEWED BILL REPEAT CALL POSSIBLE FRAUD DISCUSSED BUDGET BILLING PAYMENT OVER $400 CSR PROCESSED A PAYMENT DISCUSSED COLD WEATHER COMMERCIAL ACCOUNT POWER OUTAGE/ ELECTRICAL ISSUE SENT A TO DO SET UP PAYMENT ARRANGEMENT CUSTOMER THANKED US HIGH BILL CALL CSR OFFERED ENERGY ASSISTANCE ISSUED TURN ON/ TURN OFF USED A PAY STATION ADDED SOMEONE TO AN ACCOUNT SPOKE WITH HELP / ESCALATIONS DESK DISCUSSED PAPERLESS BILLING APOLOGIZED TO THE CUSTOMER ISSUED A RECONNECT DISCUSSED THE WEBSITE SPOKE WITH A LANDLORD THANKED THE CUSTOMER VIEWED BILL REPEAT CALL POSSIBLE FRAUD DISCUSSED BUDGET BILLING PAYMENT OVER $400 CSR PROCESSED A PAYMENT DISCUSSED COLD WEATHER COMMERCIAL ACCOUNT POWER OUTAGE/ ELECTRICAL ISSUE SENT A TO DO SET UP PAYMENT ARRANGEMENT CUSTOMER THANKED US HIGH BILL CALL CSR OFFERED ENERGY ASSISTANCE ISSUED TURN ON/ TURN OFF USED A PAY STATION ADDED SOMEONE TO AN ACCOUNT SPOKE WITH HELP / ESCALATIONS DESK DISCUSSED PAPERLESS BILLING
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
APOLOGIZED TO THE CUSTOMER
ISSUED A RECONNECT
DISCUSSED THE WEBSITE
SPOKE WITH A LANDLORD
THANKED THE CUSTOMER
VIEWED BILL
REPEAT CALL
POSSIBLE FRAUD
DISCUSSED BUDGET BILLING
PAYMENT OVER $400
CSR PROCESSED A PAYMENT
DISCUSSED COLD WEATHER
COMMERCIAL ACCOUNT
POWER OUTAGE/ ELECTRICAL ISSUE
SENT A TO DO
SET UP PAYMENT ARRANGEMENT
CUSTOMER THANKED US
HIGH BILL CALL
CSR OFFERED ENERGY ASSISTANCE
ISSUED TURN ON/ TURN OFF
USED A PAY STATION
ADDED SOMEONE TO AN ACCOUNT
SPOKE WITH HELP / ESCALATIONS DESK
DISCUSSED PAPERLESS BILLING