CUSTOMER THANKED US SPOKE WITH HELP / ESCALATIONS DESK SENT A TO DO DISCUSSED THE WEBSITE POSSIBLE FRAUD CSR OFFERED ENERGY ASSISTANCE DISCUSSED PAPERLESS BILLING VIEWED BILL ADDED SOMEONE TO AN ACCOUNT ISSUED TURN ON/ TURN OFF THANKED THE CUSTOMER APOLOGIZED TO THE CUSTOMER HIGH BILL CALL ISSUED A RECONNECT SPOKE WITH A LANDLORD COMMERCIAL ACCOUNT DISCUSSED BUDGET BILLING PAYMENT OVER $400 USED A PAY STATION POWER OUTAGE/ ELECTRICAL ISSUE SET UP PAYMENT ARRANGEMENT DISCUSSED COLD WEATHER CSR PROCESSED A PAYMENT REPEAT CALL CUSTOMER THANKED US SPOKE WITH HELP / ESCALATIONS DESK SENT A TO DO DISCUSSED THE WEBSITE POSSIBLE FRAUD CSR OFFERED ENERGY ASSISTANCE DISCUSSED PAPERLESS BILLING VIEWED BILL ADDED SOMEONE TO AN ACCOUNT ISSUED TURN ON/ TURN OFF THANKED THE CUSTOMER APOLOGIZED TO THE CUSTOMER HIGH BILL CALL ISSUED A RECONNECT SPOKE WITH A LANDLORD COMMERCIAL ACCOUNT DISCUSSED BUDGET BILLING PAYMENT OVER $400 USED A PAY STATION POWER OUTAGE/ ELECTRICAL ISSUE SET UP PAYMENT ARRANGEMENT DISCUSSED COLD WEATHER CSR PROCESSED A PAYMENT REPEAT CALL
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
CUSTOMER THANKED US
SPOKE WITH HELP / ESCALATIONS DESK
SENT A TO DO
DISCUSSED THE WEBSITE
POSSIBLE FRAUD
CSR OFFERED ENERGY ASSISTANCE
DISCUSSED PAPERLESS BILLING
VIEWED BILL
ADDED SOMEONE TO AN ACCOUNT
ISSUED TURN ON/ TURN OFF
THANKED THE CUSTOMER
APOLOGIZED TO THE CUSTOMER
HIGH BILL CALL
ISSUED A RECONNECT
SPOKE WITH A LANDLORD
COMMERCIAL ACCOUNT
DISCUSSED BUDGET BILLING
PAYMENT OVER $400
USED A PAY STATION
POWER OUTAGE/ ELECTRICAL ISSUE
SET UP PAYMENT ARRANGEMENT
DISCUSSED COLD WEATHER
CSR PROCESSED A PAYMENT
REPEAT CALL