APOLOGIZED TO THE CUSTOMER HIGH BILL CALL CSR OFFERED ENERGY ASSISTANCE DISCUSSED COLD WEATHER SPOKE WITH HELP / ESCALATIONS DESK USED A PAY STATION SENT A TO DO DISCUSSED PAPERLESS BILLING THANKED THE CUSTOMER VIEWED BILL PAYMENT OVER $400 DISCUSSED BUDGET BILLING CUSTOMER THANKED US ADDED SOMEONE TO AN ACCOUNT ISSUED A RECONNECT DISCUSSED THE WEBSITE POSSIBLE FRAUD CSR PROCESSED A PAYMENT ISSUED TURN ON/ TURN OFF SET UP PAYMENT ARRANGEMENT SPOKE WITH A LANDLORD POWER OUTAGE/ ELECTRICAL ISSUE COMMERCIAL ACCOUNT REPEAT CALL APOLOGIZED TO THE CUSTOMER HIGH BILL CALL CSR OFFERED ENERGY ASSISTANCE DISCUSSED COLD WEATHER SPOKE WITH HELP / ESCALATIONS DESK USED A PAY STATION SENT A TO DO DISCUSSED PAPERLESS BILLING THANKED THE CUSTOMER VIEWED BILL PAYMENT OVER $400 DISCUSSED BUDGET BILLING CUSTOMER THANKED US ADDED SOMEONE TO AN ACCOUNT ISSUED A RECONNECT DISCUSSED THE WEBSITE POSSIBLE FRAUD CSR PROCESSED A PAYMENT ISSUED TURN ON/ TURN OFF SET UP PAYMENT ARRANGEMENT SPOKE WITH A LANDLORD POWER OUTAGE/ ELECTRICAL ISSUE COMMERCIAL ACCOUNT REPEAT CALL
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
APOLOGIZED TO THE CUSTOMER
HIGH BILL CALL
CSR OFFERED ENERGY ASSISTANCE
DISCUSSED COLD WEATHER
SPOKE WITH HELP / ESCALATIONS DESK
USED A PAY STATION
SENT A TO DO
DISCUSSED PAPERLESS BILLING
THANKED THE CUSTOMER
VIEWED BILL
PAYMENT OVER $400
DISCUSSED BUDGET BILLING
CUSTOMER THANKED US
ADDED SOMEONE TO AN ACCOUNT
ISSUED A RECONNECT
DISCUSSED THE WEBSITE
POSSIBLE FRAUD
CSR PROCESSED A PAYMENT
ISSUED TURN ON/ TURN OFF
SET UP PAYMENT ARRANGEMENT
SPOKE WITH A LANDLORD
POWER OUTAGE/ ELECTRICAL ISSUE
COMMERCIAL ACCOUNT
REPEAT CALL