CSR OFFERED ENERGY ASSISTANCE DISCUSSED BUDGET BILLING SET UP PAYMENT ARRANGEMENT POWER OUTAGE/ ELECTRICAL ISSUE HIGH BILL CALL USED A PAY STATION REPEAT CALL THANKED THE CUSTOMER DISCUSSED PAPERLESS BILLING CSR PROCESSED A PAYMENT APOLOGIZED TO THE CUSTOMER ISSUED TURN ON/ TURN OFF ADDED SOMEONE TO AN ACCOUNT DISCUSSED COLD WEATHER ISSUED A RECONNECT SPOKE WITH HELP / ESCALATIONS DESK VIEWED BILL POSSIBLE FRAUD DISCUSSED THE WEBSITE PAYMENT OVER $400 SENT A TO DO CUSTOMER THANKED US COMMERCIAL ACCOUNT SPOKE WITH A LANDLORD CSR OFFERED ENERGY ASSISTANCE DISCUSSED BUDGET BILLING SET UP PAYMENT ARRANGEMENT POWER OUTAGE/ ELECTRICAL ISSUE HIGH BILL CALL USED A PAY STATION REPEAT CALL THANKED THE CUSTOMER DISCUSSED PAPERLESS BILLING CSR PROCESSED A PAYMENT APOLOGIZED TO THE CUSTOMER ISSUED TURN ON/ TURN OFF ADDED SOMEONE TO AN ACCOUNT DISCUSSED COLD WEATHER ISSUED A RECONNECT SPOKE WITH HELP / ESCALATIONS DESK VIEWED BILL POSSIBLE FRAUD DISCUSSED THE WEBSITE PAYMENT OVER $400 SENT A TO DO CUSTOMER THANKED US COMMERCIAL ACCOUNT SPOKE WITH A LANDLORD
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
CSR OFFERED ENERGY ASSISTANCE
DISCUSSED BUDGET BILLING
SET UP PAYMENT ARRANGEMENT
POWER OUTAGE/ ELECTRICAL ISSUE
HIGH BILL CALL
USED A PAY STATION
REPEAT CALL
THANKED THE CUSTOMER
DISCUSSED PAPERLESS BILLING
CSR PROCESSED A PAYMENT
APOLOGIZED TO THE CUSTOMER
ISSUED TURN ON/ TURN OFF
ADDED SOMEONE TO AN ACCOUNT
DISCUSSED COLD WEATHER
ISSUED A RECONNECT
SPOKE WITH HELP / ESCALATIONS DESK
VIEWED BILL
POSSIBLE FRAUD
DISCUSSED THE WEBSITE
PAYMENT OVER $400
SENT A TO DO
CUSTOMER THANKED US
COMMERCIAL ACCOUNT
SPOKE WITH A LANDLORD