SENT A TO DO ISSUED TURN ON/ TURN OFF REPEAT CALL DISCUSSED COLD WEATHER THANKED THE CUSTOMER PAYMENT OVER $400 SPOKE WITH A LANDLORD ADDED SOMEONE TO AN ACCOUNT DISCUSSED PAPERLESS BILLING CUSTOMER THANKED US SPOKE WITH HELP / ESCALATIONS DESK USED A PAY STATION HIGH BILL CALL SET UP PAYMENT ARRANGEMENT DISCUSSED BUDGET BILLING APOLOGIZED TO THE CUSTOMER DISCUSSED THE WEBSITE VIEWED BILL CSR OFFERED ENERGY ASSISTANCE POSSIBLE FRAUD POWER OUTAGE/ ELECTRICAL ISSUE ISSUED A RECONNECT CSR PROCESSED A PAYMENT COMMERCIAL ACCOUNT SENT A TO DO ISSUED TURN ON/ TURN OFF REPEAT CALL DISCUSSED COLD WEATHER THANKED THE CUSTOMER PAYMENT OVER $400 SPOKE WITH A LANDLORD ADDED SOMEONE TO AN ACCOUNT DISCUSSED PAPERLESS BILLING CUSTOMER THANKED US SPOKE WITH HELP / ESCALATIONS DESK USED A PAY STATION HIGH BILL CALL SET UP PAYMENT ARRANGEMENT DISCUSSED BUDGET BILLING APOLOGIZED TO THE CUSTOMER DISCUSSED THE WEBSITE VIEWED BILL CSR OFFERED ENERGY ASSISTANCE POSSIBLE FRAUD POWER OUTAGE/ ELECTRICAL ISSUE ISSUED A RECONNECT CSR PROCESSED A PAYMENT COMMERCIAL ACCOUNT
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
SENT A TO DO
ISSUED TURN ON/ TURN OFF
REPEAT CALL
DISCUSSED COLD WEATHER
THANKED THE CUSTOMER
PAYMENT OVER $400
SPOKE WITH A LANDLORD
ADDED SOMEONE TO AN ACCOUNT
DISCUSSED PAPERLESS BILLING
CUSTOMER THANKED US
SPOKE WITH HELP / ESCALATIONS DESK
USED A PAY STATION
HIGH BILL CALL
SET UP PAYMENT ARRANGEMENT
DISCUSSED BUDGET BILLING
APOLOGIZED TO THE CUSTOMER
DISCUSSED THE WEBSITE
VIEWED BILL
CSR OFFERED ENERGY ASSISTANCE
POSSIBLE FRAUD
POWER OUTAGE/ ELECTRICAL ISSUE
ISSUED A RECONNECT
CSR PROCESSED A PAYMENT
COMMERCIAL ACCOUNT