APOLOGIZED TO THE CUSTOMER VIEWED BILL DISCUSSED COLD WEATHER SPOKE WITH HELP / ESCALATIONS DESK SET UP PAYMENT ARRANGEMENT REPEAT CALL DISCUSSED BUDGET BILLING POWER OUTAGE/ ELECTRICAL ISSUE COMMERCIAL ACCOUNT HIGH BILL CALL DISCUSSED PAPERLESS BILLING THANKED THE CUSTOMER PAYMENT OVER $400 ISSUED A RECONNECT POSSIBLE FRAUD CUSTOMER THANKED US SPOKE WITH A LANDLORD USED A PAY STATION DISCUSSED THE WEBSITE ISSUED TURN ON/ TURN OFF ADDED SOMEONE TO AN ACCOUNT SENT A TO DO CSR PROCESSED A PAYMENT CSR OFFERED ENERGY ASSISTANCE APOLOGIZED TO THE CUSTOMER VIEWED BILL DISCUSSED COLD WEATHER SPOKE WITH HELP / ESCALATIONS DESK SET UP PAYMENT ARRANGEMENT REPEAT CALL DISCUSSED BUDGET BILLING POWER OUTAGE/ ELECTRICAL ISSUE COMMERCIAL ACCOUNT HIGH BILL CALL DISCUSSED PAPERLESS BILLING THANKED THE CUSTOMER PAYMENT OVER $400 ISSUED A RECONNECT POSSIBLE FRAUD CUSTOMER THANKED US SPOKE WITH A LANDLORD USED A PAY STATION DISCUSSED THE WEBSITE ISSUED TURN ON/ TURN OFF ADDED SOMEONE TO AN ACCOUNT SENT A TO DO CSR PROCESSED A PAYMENT CSR OFFERED ENERGY ASSISTANCE
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
APOLOGIZED TO THE CUSTOMER
VIEWED BILL
DISCUSSED COLD WEATHER
SPOKE WITH HELP / ESCALATIONS DESK
SET UP PAYMENT ARRANGEMENT
REPEAT CALL
DISCUSSED BUDGET BILLING
POWER OUTAGE/ ELECTRICAL ISSUE
COMMERCIAL ACCOUNT
HIGH BILL CALL
DISCUSSED PAPERLESS BILLING
THANKED THE CUSTOMER
PAYMENT OVER $400
ISSUED A RECONNECT
POSSIBLE FRAUD
CUSTOMER THANKED US
SPOKE WITH A LANDLORD
USED A PAY STATION
DISCUSSED THE WEBSITE
ISSUED TURN ON/ TURN OFF
ADDED SOMEONE TO AN ACCOUNT
SENT A TO DO
CSR PROCESSED A PAYMENT
CSR OFFERED ENERGY ASSISTANCE