POWER OUTAGE/ ELECTRICAL ISSUE DISCUSSED PAPERLESS BILLING HIGH BILL CALL ISSUED TURN ON/ TURN OFF CSR OFFERED ENERGY ASSISTANCE REPEAT CALL THANKED THE CUSTOMER DISCUSSED COLD WEATHER APOLOGIZED TO THE CUSTOMER SPOKE WITH A LANDLORD DISCUSSED THE WEBSITE COMMERCIAL ACCOUNT SPOKE WITH HELP / ESCALATIONS DESK PAYMENT OVER $400 DISCUSSED BUDGET BILLING ISSUED A RECONNECT CUSTOMER THANKED US SENT A TO DO VIEWED BILL SET UP PAYMENT ARRANGEMENT ADDED SOMEONE TO AN ACCOUNT CSR PROCESSED A PAYMENT USED A PAY STATION POSSIBLE FRAUD POWER OUTAGE/ ELECTRICAL ISSUE DISCUSSED PAPERLESS BILLING HIGH BILL CALL ISSUED TURN ON/ TURN OFF CSR OFFERED ENERGY ASSISTANCE REPEAT CALL THANKED THE CUSTOMER DISCUSSED COLD WEATHER APOLOGIZED TO THE CUSTOMER SPOKE WITH A LANDLORD DISCUSSED THE WEBSITE COMMERCIAL ACCOUNT SPOKE WITH HELP / ESCALATIONS DESK PAYMENT OVER $400 DISCUSSED BUDGET BILLING ISSUED A RECONNECT CUSTOMER THANKED US SENT A TO DO VIEWED BILL SET UP PAYMENT ARRANGEMENT ADDED SOMEONE TO AN ACCOUNT CSR PROCESSED A PAYMENT USED A PAY STATION POSSIBLE FRAUD
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
POWER OUTAGE/ ELECTRICAL ISSUE
DISCUSSED PAPERLESS BILLING
HIGH BILL CALL
ISSUED TURN ON/ TURN OFF
CSR OFFERED ENERGY ASSISTANCE
REPEAT CALL
THANKED THE CUSTOMER
DISCUSSED COLD WEATHER
APOLOGIZED TO THE CUSTOMER
SPOKE WITH A LANDLORD
DISCUSSED THE WEBSITE
COMMERCIAL ACCOUNT
SPOKE WITH HELP / ESCALATIONS DESK
PAYMENT OVER $400
DISCUSSED BUDGET BILLING
ISSUED A RECONNECT
CUSTOMER THANKED US
SENT A TO DO
VIEWED BILL
SET UP PAYMENT ARRANGEMENT
ADDED SOMEONE TO AN ACCOUNT
CSR PROCESSED A PAYMENT
USED A PAY STATION
POSSIBLE FRAUD