SET UP PAYMENT ARRANGEMENT ISSUED A RECONNECT VIEWED BILL CUSTOMER THANKED US PAYMENT OVER $400 CSR OFFERED ENERGY ASSISTANCE ADDED SOMEONE TO AN ACCOUNT DISCUSSED PAPERLESS BILLING DISCUSSED COLD WEATHER USED A PAY STATION APOLOGIZED TO THE CUSTOMER SPOKE WITH HELP / ESCALATIONS DESK CSR PROCESSED A PAYMENT POWER OUTAGE/ ELECTRICAL ISSUE ISSUED TURN ON/ TURN OFF SENT A TO DO REPEAT CALL DISCUSSED BUDGET BILLING THANKED THE CUSTOMER POSSIBLE FRAUD DISCUSSED THE WEBSITE SPOKE WITH A LANDLORD COMMERCIAL ACCOUNT HIGH BILL CALL SET UP PAYMENT ARRANGEMENT ISSUED A RECONNECT VIEWED BILL CUSTOMER THANKED US PAYMENT OVER $400 CSR OFFERED ENERGY ASSISTANCE ADDED SOMEONE TO AN ACCOUNT DISCUSSED PAPERLESS BILLING DISCUSSED COLD WEATHER USED A PAY STATION APOLOGIZED TO THE CUSTOMER SPOKE WITH HELP / ESCALATIONS DESK CSR PROCESSED A PAYMENT POWER OUTAGE/ ELECTRICAL ISSUE ISSUED TURN ON/ TURN OFF SENT A TO DO REPEAT CALL DISCUSSED BUDGET BILLING THANKED THE CUSTOMER POSSIBLE FRAUD DISCUSSED THE WEBSITE SPOKE WITH A LANDLORD COMMERCIAL ACCOUNT HIGH BILL CALL
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
SET UP PAYMENT ARRANGEMENT
ISSUED A RECONNECT
VIEWED BILL
CUSTOMER THANKED US
PAYMENT OVER $400
CSR OFFERED ENERGY ASSISTANCE
ADDED SOMEONE TO AN ACCOUNT
DISCUSSED PAPERLESS BILLING
DISCUSSED COLD WEATHER
USED A PAY STATION
APOLOGIZED TO THE CUSTOMER
SPOKE WITH HELP / ESCALATIONS DESK
CSR PROCESSED A PAYMENT
POWER OUTAGE/ ELECTRICAL ISSUE
ISSUED TURN ON/ TURN OFF
SENT A TO DO
REPEAT CALL
DISCUSSED BUDGET BILLING
THANKED THE CUSTOMER
POSSIBLE FRAUD
DISCUSSED THE WEBSITE
SPOKE WITH A LANDLORD
COMMERCIAL ACCOUNT
HIGH BILL CALL