THANKEDTHECUSTOMERCSRPROCESSEDA PAYMENTISSUEDTURN ON/TURNOFFISSUED ARECONNECTADDEDSOMEONETO ANACCOUNTSPOKEWITH ALANDLORDAPOLOGIZEDTO THECUSTOMERCSROFFEREDENERGYASSISTANCESENTA TODOPAYMENTOVER$400POWEROUTAGE/ELECTRICALISSUESPOKE WITHHELP /ESCALATIONSDESKDISCUSSEDBUDGETBILLINGPOSSIBLEFRAUDDISCUSSEDTHEWEBSITEDISCUSSEDPAPERLESSBILLINGCOMMERCIALACCOUNTREPEATCALLHIGHBILLCALLVIEWEDBILLDISCUSSEDCOLDWEATHERCUSTOMERTHANKEDUSUSED APAYSTATIONSET UPPAYMENTARRANGEMENTTHANKEDTHECUSTOMERCSRPROCESSEDA PAYMENTISSUEDTURN ON/TURNOFFISSUED ARECONNECTADDEDSOMEONETO ANACCOUNTSPOKEWITH ALANDLORDAPOLOGIZEDTO THECUSTOMERCSROFFEREDENERGYASSISTANCESENTA TODOPAYMENTOVER$400POWEROUTAGE/ELECTRICALISSUESPOKE WITHHELP /ESCALATIONSDESKDISCUSSEDBUDGETBILLINGPOSSIBLEFRAUDDISCUSSEDTHEWEBSITEDISCUSSEDPAPERLESSBILLINGCOMMERCIALACCOUNTREPEATCALLHIGHBILLCALLVIEWEDBILLDISCUSSEDCOLDWEATHERCUSTOMERTHANKEDUSUSED APAYSTATIONSET UPPAYMENTARRANGEMENT

Observes Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. THANKED THE CUSTOMER
  2. CSR PROCESSED A PAYMENT
  3. ISSUED TURN ON/ TURN OFF
  4. ISSUED A RECONNECT
  5. ADDED SOMEONE TO AN ACCOUNT
  6. SPOKE WITH A LANDLORD
  7. APOLOGIZED TO THE CUSTOMER
  8. CSR OFFERED ENERGY ASSISTANCE
  9. SENT A TO DO
  10. PAYMENT OVER $400
  11. POWER OUTAGE/ ELECTRICAL ISSUE
  12. SPOKE WITH HELP / ESCALATIONS DESK
  13. DISCUSSED BUDGET BILLING
  14. POSSIBLE FRAUD
  15. DISCUSSED THE WEBSITE
  16. DISCUSSED PAPERLESS BILLING
  17. COMMERCIAL ACCOUNT
  18. REPEAT CALL
  19. HIGH BILL CALL
  20. VIEWED BILL
  21. DISCUSSED COLD WEATHER
  22. CUSTOMER THANKED US
  23. USED A PAY STATION
  24. SET UP PAYMENT ARRANGEMENT