ISSUED A RECONNECT CSR PROCESSED A PAYMENT HIGH BILL CALL SENT A TO DO SET UP PAYMENT ARRANGEMENT PAYMENT OVER $400 APOLOGIZED TO THE CUSTOMER DISCUSSED COLD WEATHER POSSIBLE FRAUD SPOKE WITH HELP / ESCALATIONS DESK POWER OUTAGE/ ELECTRICAL ISSUE CUSTOMER THANKED US THANKED THE CUSTOMER SPOKE WITH A LANDLORD REPEAT CALL DISCUSSED THE WEBSITE ISSUED TURN ON/ TURN OFF USED A PAY STATION CSR OFFERED ENERGY ASSISTANCE DISCUSSED PAPERLESS BILLING ADDED SOMEONE TO AN ACCOUNT DISCUSSED BUDGET BILLING VIEWED BILL COMMERCIAL ACCOUNT ISSUED A RECONNECT CSR PROCESSED A PAYMENT HIGH BILL CALL SENT A TO DO SET UP PAYMENT ARRANGEMENT PAYMENT OVER $400 APOLOGIZED TO THE CUSTOMER DISCUSSED COLD WEATHER POSSIBLE FRAUD SPOKE WITH HELP / ESCALATIONS DESK POWER OUTAGE/ ELECTRICAL ISSUE CUSTOMER THANKED US THANKED THE CUSTOMER SPOKE WITH A LANDLORD REPEAT CALL DISCUSSED THE WEBSITE ISSUED TURN ON/ TURN OFF USED A PAY STATION CSR OFFERED ENERGY ASSISTANCE DISCUSSED PAPERLESS BILLING ADDED SOMEONE TO AN ACCOUNT DISCUSSED BUDGET BILLING VIEWED BILL COMMERCIAL ACCOUNT
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
ISSUED A RECONNECT
CSR PROCESSED A PAYMENT
HIGH BILL CALL
SENT A TO DO
SET UP PAYMENT ARRANGEMENT
PAYMENT OVER $400
APOLOGIZED TO THE CUSTOMER
DISCUSSED COLD WEATHER
POSSIBLE FRAUD
SPOKE WITH HELP / ESCALATIONS DESK
POWER OUTAGE/ ELECTRICAL ISSUE
CUSTOMER THANKED US
THANKED THE CUSTOMER
SPOKE WITH A LANDLORD
REPEAT CALL
DISCUSSED THE WEBSITE
ISSUED TURN ON/ TURN OFF
USED A PAY STATION
CSR OFFERED ENERGY ASSISTANCE
DISCUSSED PAPERLESS BILLING
ADDED SOMEONE TO AN ACCOUNT
DISCUSSED BUDGET BILLING
VIEWED BILL
COMMERCIAL ACCOUNT