DISCUSSED PAPERLESS BILLING USED A PAY STATION SPOKE WITH A LANDLORD CUSTOMER THANKED US THANKED THE CUSTOMER DISCUSSED BUDGET BILLING POWER OUTAGE/ ELECTRICAL ISSUE DISCUSSED COLD WEATHER REPEAT CALL POSSIBLE FRAUD SENT A TO DO CSR PROCESSED A PAYMENT HIGH BILL CALL PAYMENT OVER $400 DISCUSSED THE WEBSITE APOLOGIZED TO THE CUSTOMER VIEWED BILL SPOKE WITH HELP / ESCALATIONS DESK CSR OFFERED ENERGY ASSISTANCE ADDED SOMEONE TO AN ACCOUNT COMMERCIAL ACCOUNT ISSUED A RECONNECT SET UP PAYMENT ARRANGEMENT ISSUED TURN ON/ TURN OFF DISCUSSED PAPERLESS BILLING USED A PAY STATION SPOKE WITH A LANDLORD CUSTOMER THANKED US THANKED THE CUSTOMER DISCUSSED BUDGET BILLING POWER OUTAGE/ ELECTRICAL ISSUE DISCUSSED COLD WEATHER REPEAT CALL POSSIBLE FRAUD SENT A TO DO CSR PROCESSED A PAYMENT HIGH BILL CALL PAYMENT OVER $400 DISCUSSED THE WEBSITE APOLOGIZED TO THE CUSTOMER VIEWED BILL SPOKE WITH HELP / ESCALATIONS DESK CSR OFFERED ENERGY ASSISTANCE ADDED SOMEONE TO AN ACCOUNT COMMERCIAL ACCOUNT ISSUED A RECONNECT SET UP PAYMENT ARRANGEMENT ISSUED TURN ON/ TURN OFF
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
DISCUSSED PAPERLESS BILLING
USED A PAY STATION
SPOKE WITH A LANDLORD
CUSTOMER THANKED US
THANKED THE CUSTOMER
DISCUSSED BUDGET BILLING
POWER OUTAGE/ ELECTRICAL ISSUE
DISCUSSED COLD WEATHER
REPEAT CALL
POSSIBLE FRAUD
SENT A TO DO
CSR PROCESSED A PAYMENT
HIGH BILL CALL
PAYMENT OVER $400
DISCUSSED THE WEBSITE
APOLOGIZED TO THE CUSTOMER
VIEWED BILL
SPOKE WITH HELP / ESCALATIONS DESK
CSR OFFERED ENERGY ASSISTANCE
ADDED SOMEONE TO AN ACCOUNT
COMMERCIAL ACCOUNT
ISSUED A RECONNECT
SET UP PAYMENT ARRANGEMENT
ISSUED TURN ON/ TURN OFF