APOLOGIZEDTO THECUSTOMERVIEWEDBILLDISCUSSEDCOLDWEATHERSPOKE WITHHELP /ESCALATIONSDESKSET UPPAYMENTARRANGEMENTREPEATCALLDISCUSSEDBUDGETBILLINGPOWEROUTAGE/ELECTRICALISSUECOMMERCIALACCOUNTHIGHBILLCALLDISCUSSEDPAPERLESSBILLINGTHANKEDTHECUSTOMERPAYMENTOVER$400ISSUED ARECONNECTPOSSIBLEFRAUDCUSTOMERTHANKEDUSSPOKEWITH ALANDLORDUSED APAYSTATIONDISCUSSEDTHEWEBSITEISSUEDTURN ON/TURNOFFADDEDSOMEONETO ANACCOUNTSENTA TODOCSRPROCESSEDA PAYMENTCSROFFEREDENERGYASSISTANCEAPOLOGIZEDTO THECUSTOMERVIEWEDBILLDISCUSSEDCOLDWEATHERSPOKE WITHHELP /ESCALATIONSDESKSET UPPAYMENTARRANGEMENTREPEATCALLDISCUSSEDBUDGETBILLINGPOWEROUTAGE/ELECTRICALISSUECOMMERCIALACCOUNTHIGHBILLCALLDISCUSSEDPAPERLESSBILLINGTHANKEDTHECUSTOMERPAYMENTOVER$400ISSUED ARECONNECTPOSSIBLEFRAUDCUSTOMERTHANKEDUSSPOKEWITH ALANDLORDUSED APAYSTATIONDISCUSSEDTHEWEBSITEISSUEDTURN ON/TURNOFFADDEDSOMEONETO ANACCOUNTSENTA TODOCSRPROCESSEDA PAYMENTCSROFFEREDENERGYASSISTANCE

Observes Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. APOLOGIZED TO THE CUSTOMER
  2. VIEWED BILL
  3. DISCUSSED COLD WEATHER
  4. SPOKE WITH HELP / ESCALATIONS DESK
  5. SET UP PAYMENT ARRANGEMENT
  6. REPEAT CALL
  7. DISCUSSED BUDGET BILLING
  8. POWER OUTAGE/ ELECTRICAL ISSUE
  9. COMMERCIAL ACCOUNT
  10. HIGH BILL CALL
  11. DISCUSSED PAPERLESS BILLING
  12. THANKED THE CUSTOMER
  13. PAYMENT OVER $400
  14. ISSUED A RECONNECT
  15. POSSIBLE FRAUD
  16. CUSTOMER THANKED US
  17. SPOKE WITH A LANDLORD
  18. USED A PAY STATION
  19. DISCUSSED THE WEBSITE
  20. ISSUED TURN ON/ TURN OFF
  21. ADDED SOMEONE TO AN ACCOUNT
  22. SENT A TO DO
  23. CSR PROCESSED A PAYMENT
  24. CSR OFFERED ENERGY ASSISTANCE