DISCUSSED THE WEBSITE COMMERCIAL ACCOUNT CSR OFFERED ENERGY ASSISTANCE SENT A TO DO SET UP PAYMENT ARRANGEMENT THANKED THE CUSTOMER HIGH BILL CALL ADDED SOMEONE TO AN ACCOUNT DISCUSSED BUDGET BILLING SPOKE WITH HELP / ESCALATIONS DESK VIEWED BILL ISSUED TURN ON/ TURN OFF APOLOGIZED TO THE CUSTOMER REPEAT CALL PAYMENT OVER $400 USED A PAY STATION CUSTOMER THANKED US POSSIBLE FRAUD ISSUED A RECONNECT DISCUSSED COLD WEATHER CSR PROCESSED A PAYMENT SPOKE WITH A LANDLORD POWER OUTAGE/ ELECTRICAL ISSUE DISCUSSED PAPERLESS BILLING DISCUSSED THE WEBSITE COMMERCIAL ACCOUNT CSR OFFERED ENERGY ASSISTANCE SENT A TO DO SET UP PAYMENT ARRANGEMENT THANKED THE CUSTOMER HIGH BILL CALL ADDED SOMEONE TO AN ACCOUNT DISCUSSED BUDGET BILLING SPOKE WITH HELP / ESCALATIONS DESK VIEWED BILL ISSUED TURN ON/ TURN OFF APOLOGIZED TO THE CUSTOMER REPEAT CALL PAYMENT OVER $400 USED A PAY STATION CUSTOMER THANKED US POSSIBLE FRAUD ISSUED A RECONNECT DISCUSSED COLD WEATHER CSR PROCESSED A PAYMENT SPOKE WITH A LANDLORD POWER OUTAGE/ ELECTRICAL ISSUE DISCUSSED PAPERLESS BILLING
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
DISCUSSED THE WEBSITE
COMMERCIAL ACCOUNT
CSR OFFERED ENERGY ASSISTANCE
SENT A TO DO
SET UP PAYMENT ARRANGEMENT
THANKED THE CUSTOMER
HIGH BILL CALL
ADDED SOMEONE TO AN ACCOUNT
DISCUSSED BUDGET BILLING
SPOKE WITH HELP / ESCALATIONS DESK
VIEWED BILL
ISSUED TURN ON/ TURN OFF
APOLOGIZED TO THE CUSTOMER
REPEAT CALL
PAYMENT OVER $400
USED A PAY STATION
CUSTOMER THANKED US
POSSIBLE FRAUD
ISSUED A RECONNECT
DISCUSSED COLD WEATHER
CSR PROCESSED A PAYMENT
SPOKE WITH A LANDLORD
POWER OUTAGE/ ELECTRICAL ISSUE
DISCUSSED PAPERLESS BILLING