ISSUEDTURN ON/TURNOFFADDEDSOMEONETO ANACCOUNTDISCUSSEDPAPERLESSBILLINGUSED APAYSTATIONISSUED ARECONNECTAPOLOGIZEDTO THECUSTOMERSET UPPAYMENTARRANGEMENTPOSSIBLEFRAUDSENTA TODOCOMMERCIALACCOUNTCUSTOMERTHANKEDUSCSROFFEREDENERGYASSISTANCEREPEATCALLVIEWEDBILLDISCUSSEDBUDGETBILLINGPOWEROUTAGE/ELECTRICALISSUECSRPROCESSEDA PAYMENTDISCUSSEDCOLDWEATHERSPOKE WITHHELP /ESCALATIONSDESKHIGHBILLCALLPAYMENTOVER$400DISCUSSEDTHEWEBSITESPOKEWITH ALANDLORDTHANKEDTHECUSTOMERISSUEDTURN ON/TURNOFFADDEDSOMEONETO ANACCOUNTDISCUSSEDPAPERLESSBILLINGUSED APAYSTATIONISSUED ARECONNECTAPOLOGIZEDTO THECUSTOMERSET UPPAYMENTARRANGEMENTPOSSIBLEFRAUDSENTA TODOCOMMERCIALACCOUNTCUSTOMERTHANKEDUSCSROFFEREDENERGYASSISTANCEREPEATCALLVIEWEDBILLDISCUSSEDBUDGETBILLINGPOWEROUTAGE/ELECTRICALISSUECSRPROCESSEDA PAYMENTDISCUSSEDCOLDWEATHERSPOKE WITHHELP /ESCALATIONSDESKHIGHBILLCALLPAYMENTOVER$400DISCUSSEDTHEWEBSITESPOKEWITH ALANDLORDTHANKEDTHECUSTOMER

Observes Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ISSUED TURN ON/ TURN OFF
  2. ADDED SOMEONE TO AN ACCOUNT
  3. DISCUSSED PAPERLESS BILLING
  4. USED A PAY STATION
  5. ISSUED A RECONNECT
  6. APOLOGIZED TO THE CUSTOMER
  7. SET UP PAYMENT ARRANGEMENT
  8. POSSIBLE FRAUD
  9. SENT A TO DO
  10. COMMERCIAL ACCOUNT
  11. CUSTOMER THANKED US
  12. CSR OFFERED ENERGY ASSISTANCE
  13. REPEAT CALL
  14. VIEWED BILL
  15. DISCUSSED BUDGET BILLING
  16. POWER OUTAGE/ ELECTRICAL ISSUE
  17. CSR PROCESSED A PAYMENT
  18. DISCUSSED COLD WEATHER
  19. SPOKE WITH HELP / ESCALATIONS DESK
  20. HIGH BILL CALL
  21. PAYMENT OVER $400
  22. DISCUSSED THE WEBSITE
  23. SPOKE WITH A LANDLORD
  24. THANKED THE CUSTOMER