CUSTOMERTHANKEDUSSPOKE WITHHELP /ESCALATIONSDESKSENTA TODODISCUSSEDTHEWEBSITEPOSSIBLEFRAUDCSROFFEREDENERGYASSISTANCEDISCUSSEDPAPERLESSBILLINGVIEWEDBILLADDEDSOMEONETO ANACCOUNTISSUEDTURN ON/TURNOFFTHANKEDTHECUSTOMERAPOLOGIZEDTO THECUSTOMERHIGHBILLCALLISSUED ARECONNECTSPOKEWITH ALANDLORDCOMMERCIALACCOUNTDISCUSSEDBUDGETBILLINGPAYMENTOVER$400USED APAYSTATIONPOWEROUTAGE/ELECTRICALISSUESET UPPAYMENTARRANGEMENTDISCUSSEDCOLDWEATHERCSRPROCESSEDA PAYMENTREPEATCALLCUSTOMERTHANKEDUSSPOKE WITHHELP /ESCALATIONSDESKSENTA TODODISCUSSEDTHEWEBSITEPOSSIBLEFRAUDCSROFFEREDENERGYASSISTANCEDISCUSSEDPAPERLESSBILLINGVIEWEDBILLADDEDSOMEONETO ANACCOUNTISSUEDTURN ON/TURNOFFTHANKEDTHECUSTOMERAPOLOGIZEDTO THECUSTOMERHIGHBILLCALLISSUED ARECONNECTSPOKEWITH ALANDLORDCOMMERCIALACCOUNTDISCUSSEDBUDGETBILLINGPAYMENTOVER$400USED APAYSTATIONPOWEROUTAGE/ELECTRICALISSUESET UPPAYMENTARRANGEMENTDISCUSSEDCOLDWEATHERCSRPROCESSEDA PAYMENTREPEATCALL

Observes Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CUSTOMER THANKED US
  2. SPOKE WITH HELP / ESCALATIONS DESK
  3. SENT A TO DO
  4. DISCUSSED THE WEBSITE
  5. POSSIBLE FRAUD
  6. CSR OFFERED ENERGY ASSISTANCE
  7. DISCUSSED PAPERLESS BILLING
  8. VIEWED BILL
  9. ADDED SOMEONE TO AN ACCOUNT
  10. ISSUED TURN ON/ TURN OFF
  11. THANKED THE CUSTOMER
  12. APOLOGIZED TO THE CUSTOMER
  13. HIGH BILL CALL
  14. ISSUED A RECONNECT
  15. SPOKE WITH A LANDLORD
  16. COMMERCIAL ACCOUNT
  17. DISCUSSED BUDGET BILLING
  18. PAYMENT OVER $400
  19. USED A PAY STATION
  20. POWER OUTAGE/ ELECTRICAL ISSUE
  21. SET UP PAYMENT ARRANGEMENT
  22. DISCUSSED COLD WEATHER
  23. CSR PROCESSED A PAYMENT
  24. REPEAT CALL