REPEAT CALL ADDED SOMEONE TO AN ACCOUNT DISCUSSED PAPERLESS BILLING SPOKE WITH HELP / ESCALATIONS DESK VIEWED BILL SET UP PAYMENT ARRANGEMENT POSSIBLE FRAUD SPOKE WITH A LANDLORD SENT A TO DO COMMERCIAL ACCOUNT ISSUED A RECONNECT DISCUSSED COLD WEATHER POWER OUTAGE/ ELECTRICAL ISSUE CSR OFFERED ENERGY ASSISTANCE APOLOGIZED TO THE CUSTOMER DISCUSSED BUDGET BILLING HIGH BILL CALL THANKED THE CUSTOMER ISSUED TURN ON/ TURN OFF DISCUSSED THE WEBSITE USED A PAY STATION CSR PROCESSED A PAYMENT CUSTOMER THANKED US PAYMENT OVER $400 REPEAT CALL ADDED SOMEONE TO AN ACCOUNT DISCUSSED PAPERLESS BILLING SPOKE WITH HELP / ESCALATIONS DESK VIEWED BILL SET UP PAYMENT ARRANGEMENT POSSIBLE FRAUD SPOKE WITH A LANDLORD SENT A TO DO COMMERCIAL ACCOUNT ISSUED A RECONNECT DISCUSSED COLD WEATHER POWER OUTAGE/ ELECTRICAL ISSUE CSR OFFERED ENERGY ASSISTANCE APOLOGIZED TO THE CUSTOMER DISCUSSED BUDGET BILLING HIGH BILL CALL THANKED THE CUSTOMER ISSUED TURN ON/ TURN OFF DISCUSSED THE WEBSITE USED A PAY STATION CSR PROCESSED A PAYMENT CUSTOMER THANKED US PAYMENT OVER $400
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
REPEAT CALL
ADDED SOMEONE TO AN ACCOUNT
DISCUSSED PAPERLESS BILLING
SPOKE WITH HELP / ESCALATIONS DESK
VIEWED BILL
SET UP PAYMENT ARRANGEMENT
POSSIBLE FRAUD
SPOKE WITH A LANDLORD
SENT A TO DO
COMMERCIAL ACCOUNT
ISSUED A RECONNECT
DISCUSSED COLD WEATHER
POWER OUTAGE/ ELECTRICAL ISSUE
CSR OFFERED ENERGY ASSISTANCE
APOLOGIZED TO THE CUSTOMER
DISCUSSED BUDGET BILLING
HIGH BILL CALL
THANKED THE CUSTOMER
ISSUED TURN ON/ TURN OFF
DISCUSSED THE WEBSITE
USED A PAY STATION
CSR PROCESSED A PAYMENT
CUSTOMER THANKED US
PAYMENT OVER $400