Close a case APOS EFT Layered account question Remove G1/G2 Receive call from ISR Use FDOT History Call out to client Review Stop check Receive call from Retirements Agent Bot Reference "Happy Friday!" Call from MMK rep 990-T question Attach PDF/image to XTRAC "Almost there" Receive call from RM/FC Remove Q1 Client lives in NH Verify a check Call SSG HD Receive call from SPS transfer workitem to new queue Read notes in XTRAC Open Case Close a case APOS EFT Layered account question Remove G1/G2 Receive call from ISR Use FDOT History Call out to client Review Stop check Receive call from Retirements Agent Bot Reference "Happy Friday!" Call from MMK rep 990-T question Attach PDF/image to XTRAC "Almost there" Receive call from RM/FC Remove Q1 Client lives in NH Verify a check Call SSG HD Receive call from SPS transfer workitem to new queue Read notes in XTRAC Open Case
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Close a case
N-APOS EFT
B-Layered account question
B-Remove G1/G2
I-Receive call from ISR
G-Use FDOT
History
I-Call out to client
N-Review Stop check
B-Receive call from Retirements
I-Agent Bot
Reference
B-"Happy Friday!"
N-Call from MMK rep
G-990-T question
B-Attach PDF/image to XTRAC
O-"Almost there"
I-Receive call from RM/FC
O-Remove Q1
O-Client lives in NH
G-Verify a check
G-Call SSG HD
G-Receive call from SPS
O-transfer workitem to new queue
O-Read notes in XTRAC
N-Open Case