Client lives in NH Call SSG HD Close a case Remove G1/G2 Attach PDF/image to XTRAC "Happy Friday!" transfer workitem to new queue Remove Q1 APOS EFT Call from MMK rep Open Case Receive call from ISR 990-T question Receive call from Retirements Receive call from SPS Receive call from RM/FC Verify a check Call out to client Use FDOT History Review Stop check Agent Bot Reference "Almost there" Layered account question Read notes in XTRAC Client lives in NH Call SSG HD Close a case Remove G1/G2 Attach PDF/image to XTRAC "Happy Friday!" transfer workitem to new queue Remove Q1 APOS EFT Call from MMK rep Open Case Receive call from ISR 990-T question Receive call from Retirements Receive call from SPS Receive call from RM/FC Verify a check Call out to client Use FDOT History Review Stop check Agent Bot Reference "Almost there" Layered account question Read notes in XTRAC
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Client lives in NH
G-Call SSG HD
I-Close a case
B-Remove G1/G2
B-Attach PDF/image to XTRAC
B-"Happy Friday!"
O-transfer workitem to new queue
O-Remove Q1
N-APOS EFT
N-Call from MMK rep
N-Open Case
I-Receive call from ISR
G-990-T question
B-Receive call from Retirements
G-Receive call from SPS
I-Receive call from RM/FC
G-Verify a check
I-Call out to client
G-Use FDOT
History
N-Review Stop check
I-Agent Bot
Reference
O-"Almost there"
B-Layered account question
O-Read notes in XTRAC