Call out to client Agent Bot Reference Remove G1/G2 "Almost there" Close a case Open Case Receive call from ISR Call from MMK rep Verify a check 990-T question Layered account question Use FDOT History Read notes in XTRAC transfer workitem to new queue Review Stop check Client lives in NH Receive call from RM/FC APOS EFT Attach PDF/image to XTRAC "Happy Friday!" Call SSG HD Receive call from Retirements Remove Q1 Receive call from SPS Call out to client Agent Bot Reference Remove G1/G2 "Almost there" Close a case Open Case Receive call from ISR Call from MMK rep Verify a check 990-T question Layered account question Use FDOT History Read notes in XTRAC transfer workitem to new queue Review Stop check Client lives in NH Receive call from RM/FC APOS EFT Attach PDF/image to XTRAC "Happy Friday!" Call SSG HD Receive call from Retirements Remove Q1 Receive call from SPS
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Call out to client
I-Agent Bot
Reference
B-Remove G1/G2
O-"Almost there"
I-Close a case
N-Open Case
I-Receive call from ISR
N-Call from MMK rep
G-Verify a check
G-990-T question
B-Layered account question
G-Use FDOT
History
O-Read notes in XTRAC
O-transfer workitem to new queue
N-Review Stop check
O-Client lives in NH
I-Receive call from RM/FC
N-APOS EFT
B-Attach PDF/image to XTRAC
B-"Happy Friday!"
G-Call SSG HD
B-Receive call from Retirements
O-Remove Q1
G-Receive call from SPS