Close a case Agent Bot Reference Call SSG HD 990-T question Receive call from Retirements Remove G1/G2 Call from MMK rep Use FDOT History "Almost there" Verify a check Review Stop check Call out to client Remove Q1 APOS EFT Client lives in NH transfer workitem to new queue Receive call from RM/FC Open Case Receive call from SPS Layered account question "Happy Friday!" Attach PDF/image to XTRAC Receive call from ISR Read notes in XTRAC Close a case Agent Bot Reference Call SSG HD 990-T question Receive call from Retirements Remove G1/G2 Call from MMK rep Use FDOT History "Almost there" Verify a check Review Stop check Call out to client Remove Q1 APOS EFT Client lives in NH transfer workitem to new queue Receive call from RM/FC Open Case Receive call from SPS Layered account question "Happy Friday!" Attach PDF/image to XTRAC Receive call from ISR Read notes in XTRAC
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Close a case
I-Agent Bot
Reference
G-Call SSG HD
G-990-T question
B-Receive call from Retirements
B-Remove G1/G2
N-Call from MMK rep
G-Use FDOT
History
O-"Almost there"
G-Verify a check
N-Review Stop check
I-Call out to client
O-Remove Q1
N-APOS EFT
O-Client lives in NH
O-transfer workitem to new queue
I-Receive call from RM/FC
N-Open Case
G-Receive call from SPS
B-Layered account question
B-"Happy Friday!"
B-Attach PDF/image to XTRAC
I-Receive call from ISR
O-Read notes in XTRAC