Use FDOT History Attach PDF/image to XTRAC Verify a check Close a case "Almost there" Call SSG HD Open Case APOS EFT Client lives in NH Call from MMK rep Read notes in XTRAC Receive call from Retirements Remove Q1 Layered account question Receive call from ISR Call out to client transfer workitem to new queue Review Stop check 990-T question Remove G1/G2 "Happy Friday!" Receive call from RM/FC Receive call from SPS Agent Bot Reference Use FDOT History Attach PDF/image to XTRAC Verify a check Close a case "Almost there" Call SSG HD Open Case APOS EFT Client lives in NH Call from MMK rep Read notes in XTRAC Receive call from Retirements Remove Q1 Layered account question Receive call from ISR Call out to client transfer workitem to new queue Review Stop check 990-T question Remove G1/G2 "Happy Friday!" Receive call from RM/FC Receive call from SPS Agent Bot Reference
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Use FDOT
History
B-Attach PDF/image to XTRAC
G-Verify a check
I-Close a case
O-"Almost there"
G-Call SSG HD
N-Open Case
N-APOS EFT
O-Client lives in NH
N-Call from MMK rep
O-Read notes in XTRAC
B-Receive call from Retirements
O-Remove Q1
B-Layered account question
I-Receive call from ISR
I-Call out to client
O-transfer workitem to new queue
N-Review Stop check
G-990-T question
B-Remove G1/G2
B-"Happy Friday!"
I-Receive call from RM/FC
G-Receive call from SPS
I-Agent Bot
Reference