Receive call from Retirements Attach PDF/image to XTRAC Receive call from SPS Agent Bot Reference Call from MMK rep Verify a check Receive call from ISR Use FDOT History Client lives in NH 990-T question Close a case "Almost there" Layered account question "Happy Friday!" Remove G1/G2 APOS EFT Remove Q1 Review Stop check transfer workitem to new queue Receive call from RM/FC Call SSG HD Read notes in XTRAC Open Case Call out to client Receive call from Retirements Attach PDF/image to XTRAC Receive call from SPS Agent Bot Reference Call from MMK rep Verify a check Receive call from ISR Use FDOT History Client lives in NH 990-T question Close a case "Almost there" Layered account question "Happy Friday!" Remove G1/G2 APOS EFT Remove Q1 Review Stop check transfer workitem to new queue Receive call from RM/FC Call SSG HD Read notes in XTRAC Open Case Call out to client
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Receive call from Retirements
B-Attach PDF/image to XTRAC
G-Receive call from SPS
I-Agent Bot
Reference
N-Call from MMK rep
G-Verify a check
I-Receive call from ISR
G-Use FDOT
History
O-Client lives in NH
G-990-T question
I-Close a case
O-"Almost there"
B-Layered account question
B-"Happy Friday!"
B-Remove G1/G2
N-APOS EFT
O-Remove Q1
N-Review Stop check
O-transfer workitem to new queue
I-Receive call from RM/FC
G-Call SSG HD
O-Read notes in XTRAC
N-Open Case
I-Call out to client