Receive call from Retirements "Happy Friday!" Call out to client Open Case Attach PDF/image to XTRAC APOS EFT Receive call from ISR "Almost there" Client lives in NH Verify a check Remove G1/G2 Remove Q1 Call SSG HD Receive call from RM/FC 990-T question Review Stop check Use FDOT History Layered account question transfer workitem to new queue Close a case Agent Bot Reference Read notes in XTRAC Call from MMK rep Receive call from SPS Receive call from Retirements "Happy Friday!" Call out to client Open Case Attach PDF/image to XTRAC APOS EFT Receive call from ISR "Almost there" Client lives in NH Verify a check Remove G1/G2 Remove Q1 Call SSG HD Receive call from RM/FC 990-T question Review Stop check Use FDOT History Layered account question transfer workitem to new queue Close a case Agent Bot Reference Read notes in XTRAC Call from MMK rep Receive call from SPS
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Receive call from Retirements
B-"Happy Friday!"
I-Call out to client
N-Open Case
B-Attach PDF/image to XTRAC
N-APOS EFT
I-Receive call from ISR
O-"Almost there"
O-Client lives in NH
G-Verify a check
B-Remove G1/G2
O-Remove Q1
G-Call SSG HD
I-Receive call from RM/FC
G-990-T question
N-Review Stop check
G-Use FDOT
History
B-Layered account question
O-transfer workitem to new queue
I-Close a case
I-Agent Bot
Reference
O-Read notes in XTRAC
N-Call from MMK rep
G-Receive call from SPS