Used trendyOR popularlanguage inthe chatInformedcustomer ofthe HDPPbenefits.Thankedcustomerfor shoppingwith HD.Addressedthecustomer byname twice,PERFECTSURVEY !Used 3emojis inone chat.Placedthe orderfor thecustomer.Providedcustomerwith timeexpectation.Offeredtwo ormoresolutions.Offeredmore thanonesolution.Used 3powerwords inone chat.PERFECTSURVEY!Informedcustomer ofthe HDCredit Cardbenefits.Helped ateammember inthe MOC.Called thestore forthecustomer.PERFECTSURVEY!PERFECTSURVEY!Came backto customerwithin theprovidedtime frame.PERFECTSURVEY!PERFECTSURVEY!PERFECTSURVEY !Updatedcustomer onwhat youare doing.Offered tostand by whilecustomerplaced order.I loggedinto theMOC.Used trendyOR popularlanguage inthe chatInformedcustomer ofthe HDPPbenefits.Thankedcustomerfor shoppingwith HD.Addressedthecustomer byname twice,PERFECTSURVEY !Used 3emojis inone chat.Placedthe orderfor thecustomer.Providedcustomerwith timeexpectation.Offeredtwo ormoresolutions.Offeredmore thanonesolution.Used 3powerwords inone chat.PERFECTSURVEY!Informedcustomer ofthe HDCredit Cardbenefits.Helped ateammember inthe MOC.Called thestore forthecustomer.PERFECTSURVEY!PERFECTSURVEY!Came backto customerwithin theprovidedtime frame.PERFECTSURVEY!PERFECTSURVEY!PERFECTSURVEY !Updatedcustomer onwhat youare doing.Offered tostand by whilecustomerplaced order.I loggedinto theMOC.

HD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used trendy OR popular language in the chat
  2. Informed customer of the HDPP benefits.
  3. Thanked customer for shopping with HD.
  4. Addressed the customer by name twice,
  5. PERFECT SURVEY !
  6. Used 3 emojis in one chat.
  7. Placed the order for the customer.
  8. Provided customer with time expectation.
  9. Offered two or more solutions.
  10. Offered more than one solution.
  11. Used 3 power words in one chat.
  12. PERFECT SURVEY!
  13. Informed customer of the HD Credit Card benefits.
  14. Helped a team member in the MOC.
  15. Called the store for the customer.
  16. PERFECT SURVEY!
  17. PERFECT SURVEY!
  18. Came back to customer within the provided time frame.
  19. PERFECT SURVEY!
  20. PERFECT SURVEY!
  21. PERFECT SURVEY !
  22. Updated customer on what you are doing.
  23. Offered to stand by while customer placed order.
  24. I logged into the MOC.