Addressedthecustomer byname twice,Helped ateammember inthe MOC.Came backto customerwithin theprovidedtime frame.Providedcustomerwith timeexpectation.PERFECTSURVEY !Informedcustomer ofthe HDPPbenefits.Placedthe orderfor thecustomer.Used trendyOR popularlanguage inthe chatPERFECTSURVEY!Informedcustomer ofthe HDCredit Cardbenefits.Called thestore forthecustomer.Updatedcustomer onwhat youare doing.PERFECTSURVEY!Used 3powerwords inone chat.Offeredmore thanonesolution.PERFECTSURVEY!PERFECTSURVEY!I loggedinto theMOC.Offeredtwo ormoresolutions.PERFECTSURVEY !PERFECTSURVEY!Used 3emojis inone chat.Offered tostand by whilecustomerplaced order.Thankedcustomerfor shoppingwith HD.Addressedthecustomer byname twice,Helped ateammember inthe MOC.Came backto customerwithin theprovidedtime frame.Providedcustomerwith timeexpectation.PERFECTSURVEY !Informedcustomer ofthe HDPPbenefits.Placedthe orderfor thecustomer.Used trendyOR popularlanguage inthe chatPERFECTSURVEY!Informedcustomer ofthe HDCredit Cardbenefits.Called thestore forthecustomer.Updatedcustomer onwhat youare doing.PERFECTSURVEY!Used 3powerwords inone chat.Offeredmore thanonesolution.PERFECTSURVEY!PERFECTSURVEY!I loggedinto theMOC.Offeredtwo ormoresolutions.PERFECTSURVEY !PERFECTSURVEY!Used 3emojis inone chat.Offered tostand by whilecustomerplaced order.Thankedcustomerfor shoppingwith HD.

HD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Addressed the customer by name twice,
  2. Helped a team member in the MOC.
  3. Came back to customer within the provided time frame.
  4. Provided customer with time expectation.
  5. PERFECT SURVEY !
  6. Informed customer of the HDPP benefits.
  7. Placed the order for the customer.
  8. Used trendy OR popular language in the chat
  9. PERFECT SURVEY!
  10. Informed customer of the HD Credit Card benefits.
  11. Called the store for the customer.
  12. Updated customer on what you are doing.
  13. PERFECT SURVEY!
  14. Used 3 power words in one chat.
  15. Offered more than one solution.
  16. PERFECT SURVEY!
  17. PERFECT SURVEY!
  18. I logged into the MOC.
  19. Offered two or more solutions.
  20. PERFECT SURVEY !
  21. PERFECT SURVEY!
  22. Used 3 emojis in one chat.
  23. Offered to stand by while customer placed order.
  24. Thanked customer for shopping with HD.