Offeredtwo ormoresolutions.Came backto customerwithin theprovidedtime frame.Used 3powerwords inone chat.Informedcustomer ofthe HDPPbenefits.Addressedthecustomer byname twice,I loggedinto theMOC.Offered tostand by whilecustomerplaced order.Updatedcustomer onwhat youare doing.Thankedcustomerfor shoppingwith HD.Offeredmore thanonesolution.PERFECTSURVEY!Used trendyOR popularlanguage inthe chatPlacedthe orderfor thecustomer.PERFECTSURVEY !PERFECTSURVEY !PERFECTSURVEY!PERFECTSURVEY!Informedcustomer ofthe HDCredit Cardbenefits.PERFECTSURVEY!Helped ateammember inthe MOC.Providedcustomerwith timeexpectation.Called thestore forthecustomer.Used 3emojis inone chat.PERFECTSURVEY!Offeredtwo ormoresolutions.Came backto customerwithin theprovidedtime frame.Used 3powerwords inone chat.Informedcustomer ofthe HDPPbenefits.Addressedthecustomer byname twice,I loggedinto theMOC.Offered tostand by whilecustomerplaced order.Updatedcustomer onwhat youare doing.Thankedcustomerfor shoppingwith HD.Offeredmore thanonesolution.PERFECTSURVEY!Used trendyOR popularlanguage inthe chatPlacedthe orderfor thecustomer.PERFECTSURVEY !PERFECTSURVEY !PERFECTSURVEY!PERFECTSURVEY!Informedcustomer ofthe HDCredit Cardbenefits.PERFECTSURVEY!Helped ateammember inthe MOC.Providedcustomerwith timeexpectation.Called thestore forthecustomer.Used 3emojis inone chat.PERFECTSURVEY!

HD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offered two or more solutions.
  2. Came back to customer within the provided time frame.
  3. Used 3 power words in one chat.
  4. Informed customer of the HDPP benefits.
  5. Addressed the customer by name twice,
  6. I logged into the MOC.
  7. Offered to stand by while customer placed order.
  8. Updated customer on what you are doing.
  9. Thanked customer for shopping with HD.
  10. Offered more than one solution.
  11. PERFECT SURVEY!
  12. Used trendy OR popular language in the chat
  13. Placed the order for the customer.
  14. PERFECT SURVEY !
  15. PERFECT SURVEY !
  16. PERFECT SURVEY!
  17. PERFECT SURVEY!
  18. Informed customer of the HD Credit Card benefits.
  19. PERFECT SURVEY!
  20. Helped a team member in the MOC.
  21. Provided customer with time expectation.
  22. Called the store for the customer.
  23. Used 3 emojis in one chat.
  24. PERFECT SURVEY!