Used 3emojis inone chat.Updatedcustomer onwhat youare doing.PERFECTSURVEY!Placedthe orderfor thecustomer.Called thestore forthecustomer.Providedcustomerwith timeexpectation.Thankedcustomerfor shoppingwith HD.Offeredtwo ormoresolutions.Informedcustomer ofthe HDPPbenefits.Informedcustomer ofthe HDCredit Cardbenefits.Offeredmore thanonesolution.PERFECTSURVEY !PERFECTSURVEY!Offered tostand by whilecustomerplaced order.Helped ateammember inthe MOC.PERFECTSURVEY!I loggedinto theMOC.PERFECTSURVEY !Used 3powerwords inone chat.PERFECTSURVEY!Addressedthecustomer byname twice,PERFECTSURVEY!Used trendyOR popularlanguage inthe chatCame backto customerwithin theprovidedtime frame.Used 3emojis inone chat.Updatedcustomer onwhat youare doing.PERFECTSURVEY!Placedthe orderfor thecustomer.Called thestore forthecustomer.Providedcustomerwith timeexpectation.Thankedcustomerfor shoppingwith HD.Offeredtwo ormoresolutions.Informedcustomer ofthe HDPPbenefits.Informedcustomer ofthe HDCredit Cardbenefits.Offeredmore thanonesolution.PERFECTSURVEY !PERFECTSURVEY!Offered tostand by whilecustomerplaced order.Helped ateammember inthe MOC.PERFECTSURVEY!I loggedinto theMOC.PERFECTSURVEY !Used 3powerwords inone chat.PERFECTSURVEY!Addressedthecustomer byname twice,PERFECTSURVEY!Used trendyOR popularlanguage inthe chatCame backto customerwithin theprovidedtime frame.

HD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used 3 emojis in one chat.
  2. Updated customer on what you are doing.
  3. PERFECT SURVEY!
  4. Placed the order for the customer.
  5. Called the store for the customer.
  6. Provided customer with time expectation.
  7. Thanked customer for shopping with HD.
  8. Offered two or more solutions.
  9. Informed customer of the HDPP benefits.
  10. Informed customer of the HD Credit Card benefits.
  11. Offered more than one solution.
  12. PERFECT SURVEY !
  13. PERFECT SURVEY!
  14. Offered to stand by while customer placed order.
  15. Helped a team member in the MOC.
  16. PERFECT SURVEY!
  17. I logged into the MOC.
  18. PERFECT SURVEY !
  19. Used 3 power words in one chat.
  20. PERFECT SURVEY!
  21. Addressed the customer by name twice,
  22. PERFECT SURVEY!
  23. Used trendy OR popular language in the chat
  24. Came back to customer within the provided time frame.