Offeredtwo ormoresolutions.Used 3emojis inone chat.Informedcustomer ofthe HDPPbenefits.PERFECTSURVEY!PERFECTSURVEY !PERFECTSURVEY!Informedcustomer ofthe HDCredit Cardbenefits.Addressedthecustomer byname twice,Placedthe orderfor thecustomer.Offered tostand by whilecustomerplaced order.PERFECTSURVEY!PERFECTSURVEY!Helped ateammember inthe MOC.Used 3powerwords inone chat.Came backto customerwithin theprovidedtime frame.Providedcustomerwith timeexpectation.Updatedcustomer onwhat youare doing.Called thestore forthecustomer.Thankedcustomerfor shoppingwith HD.Offeredmore thanonesolution.PERFECTSURVEY !PERFECTSURVEY!I loggedinto theMOC.Used trendyOR popularlanguage inthe chatOfferedtwo ormoresolutions.Used 3emojis inone chat.Informedcustomer ofthe HDPPbenefits.PERFECTSURVEY!PERFECTSURVEY !PERFECTSURVEY!Informedcustomer ofthe HDCredit Cardbenefits.Addressedthecustomer byname twice,Placedthe orderfor thecustomer.Offered tostand by whilecustomerplaced order.PERFECTSURVEY!PERFECTSURVEY!Helped ateammember inthe MOC.Used 3powerwords inone chat.Came backto customerwithin theprovidedtime frame.Providedcustomerwith timeexpectation.Updatedcustomer onwhat youare doing.Called thestore forthecustomer.Thankedcustomerfor shoppingwith HD.Offeredmore thanonesolution.PERFECTSURVEY !PERFECTSURVEY!I loggedinto theMOC.Used trendyOR popularlanguage inthe chat

HD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offered two or more solutions.
  2. Used 3 emojis in one chat.
  3. Informed customer of the HDPP benefits.
  4. PERFECT SURVEY!
  5. PERFECT SURVEY !
  6. PERFECT SURVEY!
  7. Informed customer of the HD Credit Card benefits.
  8. Addressed the customer by name twice,
  9. Placed the order for the customer.
  10. Offered to stand by while customer placed order.
  11. PERFECT SURVEY!
  12. PERFECT SURVEY!
  13. Helped a team member in the MOC.
  14. Used 3 power words in one chat.
  15. Came back to customer within the provided time frame.
  16. Provided customer with time expectation.
  17. Updated customer on what you are doing.
  18. Called the store for the customer.
  19. Thanked customer for shopping with HD.
  20. Offered more than one solution.
  21. PERFECT SURVEY !
  22. PERFECT SURVEY!
  23. I logged into the MOC.
  24. Used trendy OR popular language in the chat