Updatedcustomer onwhat youare doing.Helped ateammember inthe MOC.Used trendyOR popularlanguage inthe chatInformedcustomer ofthe HDCredit Cardbenefits.PERFECTSURVEY!Came backto customerwithin theprovidedtime frame.Thankedcustomerfor shoppingwith HD.Offeredtwo ormoresolutions.Informedcustomer ofthe HDPPbenefits.Used 3emojis inone chat.Offeredmore thanonesolution.Used 3powerwords inone chat.Placedthe orderfor thecustomer.Providedcustomerwith timeexpectation.I loggedinto theMOC.Called thestore forthecustomer.PERFECTSURVEY!PERFECTSURVEY!Addressedthecustomer byname twice,PERFECTSURVEY!PERFECTSURVEY !Offered tostand by whilecustomerplaced order.PERFECTSURVEY !PERFECTSURVEY!Updatedcustomer onwhat youare doing.Helped ateammember inthe MOC.Used trendyOR popularlanguage inthe chatInformedcustomer ofthe HDCredit Cardbenefits.PERFECTSURVEY!Came backto customerwithin theprovidedtime frame.Thankedcustomerfor shoppingwith HD.Offeredtwo ormoresolutions.Informedcustomer ofthe HDPPbenefits.Used 3emojis inone chat.Offeredmore thanonesolution.Used 3powerwords inone chat.Placedthe orderfor thecustomer.Providedcustomerwith timeexpectation.I loggedinto theMOC.Called thestore forthecustomer.PERFECTSURVEY!PERFECTSURVEY!Addressedthecustomer byname twice,PERFECTSURVEY!PERFECTSURVEY !Offered tostand by whilecustomerplaced order.PERFECTSURVEY !PERFECTSURVEY!

HD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updated customer on what you are doing.
  2. Helped a team member in the MOC.
  3. Used trendy OR popular language in the chat
  4. Informed customer of the HD Credit Card benefits.
  5. PERFECT SURVEY!
  6. Came back to customer within the provided time frame.
  7. Thanked customer for shopping with HD.
  8. Offered two or more solutions.
  9. Informed customer of the HDPP benefits.
  10. Used 3 emojis in one chat.
  11. Offered more than one solution.
  12. Used 3 power words in one chat.
  13. Placed the order for the customer.
  14. Provided customer with time expectation.
  15. I logged into the MOC.
  16. Called the store for the customer.
  17. PERFECT SURVEY!
  18. PERFECT SURVEY!
  19. Addressed the customer by name twice,
  20. PERFECT SURVEY!
  21. PERFECT SURVEY !
  22. Offered to stand by while customer placed order.
  23. PERFECT SURVEY !
  24. PERFECT SURVEY!