providernot atlocationfaxedhardcopyreceivedan AEcalledsomeone'scell phonetalked toan Debraor a Mikegot infofromCaremarkuser givespositivequoteassisteduser withclinicalquestionshad a#callfailuser hassamename asyourescuedPAtookfrom RHqueuegroupeda plancallhadpuertoricorequestcalledwhileoffice is atlunchplan calllasted >10minutesstarteda newformspoke tothe actualprescriberusedrenewalhashtaggot thirdpartiedfromCignahelpedpharmacyadjustq/dstransferred3 times inone callclearedyour queuebeforenoonreceivedincomingcallprovidernot atlocationfaxedhardcopyreceivedan AEcalledsomeone'scell phonetalked toan Debraor a Mikegot infofromCaremarkuser givespositivequoteassisteduser withclinicalquestionshad a#callfailuser hassamename asyourescuedPAtookfrom RHqueuegroupeda plancallhadpuertoricorequestcalledwhileoffice is atlunchplan calllasted >10minutesstarteda newformspoke tothe actualprescriberusedrenewalhashtaggot thirdpartiedfromCignahelpedpharmacyadjustq/dstransferred3 times inone callclearedyour queuebeforenoonreceivedincomingcall

Queue Dig Out Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. provider not at location
  2. faxed hard copy
  3. received an AE
  4. called someone's cell phone
  5. talked to an Debra or a Mike
  6. got info from Caremark
  7. user gives positive quote
  8. assisted user with clinical questions
  9. had a #callfail
  10. user has same name as you
  11. rescued PA
  12. took from RH queue
  13. grouped a plan call
  14. had puerto rico request
  15. called while office is at lunch
  16. plan call lasted >10 minutes
  17. started a new form
  18. spoke to the actual prescriber
  19. used renewal hashtag
  20. got third partied from Cigna
  21. helped pharmacy adjust q/ds
  22. transferred 3 times in one call
  23. cleared your queue before noon
  24. received incoming call