SMILE! Bepositive for aday(hopefullymore!)Zero outyourqueueFill out yourperformanceeval for a 1on 1Work aSaturdayshiftSay "Thankyou forcalling" on 3calls beforehanging upSit with anotherdepartment that isinvolved in thecases you own toget a betterunderstanding ofthe processWrite ananonymous thankyou note forsomeone atSolcius and leaveit on their deskAudit 5 AlarmAccounts tohelp findareas we canpushBringtreats forthe teamGive Mindy 2ways you thinkwe can improveChannelSuccessSuggestways we cantrack whatwe doeverydayCleanyourdeskTalk to 3 peopleyou don't knowat Solcius andlearn 1 like anddislikeHelpsomeoneelse in theirZero OutTell someonefrom anotherteamsomething youlike about themParticipatein the pushup groupone timeGive Mindy 3things/ideasthat motivateyouTell anotherCSRsomethingyou admireabout themSurprisesomeone onthe team witha treat/drinkZero outyourqueueWrite down 5positiveaffirmationsaboutyourselfWrite down 5positiveaffirmationsaboutyourselfSubmit 3processimprovementsthat have asuggestion forhow to improveWork yourIn AlarmCasesSMILE! Bepositive for aday(hopefullymore!)Zero outyourqueueFill out yourperformanceeval for a 1on 1Work aSaturdayshiftSay "Thankyou forcalling" on 3calls beforehanging upSit with anotherdepartment that isinvolved in thecases you own toget a betterunderstanding ofthe processWrite ananonymous thankyou note forsomeone atSolcius and leaveit on their deskAudit 5 AlarmAccounts tohelp findareas we canpushBringtreats forthe teamGive Mindy 2ways you thinkwe can improveChannelSuccessSuggestways we cantrack whatwe doeverydayCleanyourdeskTalk to 3 peopleyou don't knowat Solcius andlearn 1 like anddislikeHelpsomeoneelse in theirZero OutTell someonefrom anotherteamsomething youlike about themParticipatein the pushup groupone timeGive Mindy 3things/ideasthat motivateyouTell anotherCSRsomethingyou admireabout themSurprisesomeone onthe team witha treat/drinkZero outyourqueueWrite down 5positiveaffirmationsaboutyourselfWrite down 5positiveaffirmationsaboutyourselfSubmit 3processimprovementsthat have asuggestion forhow to improveWork yourIn AlarmCases

Channel Success Rep Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SMILE! Be positive for a day (hopefully more!)
  2. Zero out your queue
  3. Fill out your performance eval for a 1 on 1
  4. Work a Saturday shift
  5. Say "Thank you for calling" on 3 calls before hanging up
  6. Sit with another department that is involved in the cases you own to get a better understanding of the process
  7. Write an anonymous thank you note for someone at Solcius and leave it on their desk
  8. Audit 5 Alarm Accounts to help find areas we can push
  9. Bring treats for the team
  10. Give Mindy 2 ways you think we can improve Channel Success
  11. Suggest ways we can track what we do everyday
  12. Clean your desk
  13. Talk to 3 people you don't know at Solcius and learn 1 like and dislike
  14. Help someone else in their Zero Out
  15. Tell someone from another team something you like about them
  16. Participate in the push up group one time
  17. Give Mindy 3 things/ideas that motivate you
  18. Tell another CSR something you admire about them
  19. Surprise someone on the team with a treat/drink
  20. Zero out your queue
  21. Write down 5 positive affirmations about yourself
  22. Write down 5 positive affirmations about yourself
  23. Submit 3 process improvements that have a suggestion for how to improve
  24. Work your In Alarm Cases