Used ahot keyCalled thestore for acustomerSet a timeexpectationAskedcustomerprobingquestions toresolve concernPERFECTSURVEYThanked thecustomer forshopping withThe HomeDepotPlaced anorder forthecustomerOffered thecustomermore thanone optionPERFECTSURVEYAddress thecustomer bytheir nameFound analternateitemHelped ateammember inthe MOC.PERFECTSURVEYAnswereda questionin theMOCPERFECTSURVEYProvidedcustomerwith validmilitarydiscountUsed threepowerwords inone chatExplained tocustomeroptions whenasked aboutpromo codeUsed twoemojis inone chatPERFECTSURVEYCompleteda validpricematchPERFECTSURVEYKept thecustomerupdated onyour actionsLoggedinto theMOCUsed ahot keyCalled thestore for acustomerSet a timeexpectationAskedcustomerprobingquestions toresolve concernPERFECTSURVEYThanked thecustomer forshopping withThe HomeDepotPlaced anorder forthecustomerOffered thecustomermore thanone optionPERFECTSURVEYAddress thecustomer bytheir nameFound analternateitemHelped ateammember inthe MOC.PERFECTSURVEYAnswereda questionin theMOCPERFECTSURVEYProvidedcustomerwith validmilitarydiscountUsed threepowerwords inone chatExplained tocustomeroptions whenasked aboutpromo codeUsed twoemojis inone chatPERFECTSURVEYCompleteda validpricematchPERFECTSURVEYKept thecustomerupdated onyour actionsLoggedinto theMOC

THE HOME DEPOT RAISING YOUR LTSA - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Used a hot key
  2. Called the store for a customer
  3. Set a time expectation
  4. Asked customer probing questions to resolve concern
  5. PERFECT SURVEY
  6. Thanked the customer for shopping with The Home Depot
  7. Placed an order for the customer
  8. Offered the customer more than one option
  9. PERFECT SURVEY
  10. Address the customer by their name
  11. Found an alternate item
  12. Helped a team member in the MOC.
  13. PERFECT SURVEY
  14. Answered a question in the MOC
  15. PERFECT SURVEY
  16. Provided customer with valid military discount
  17. Used three power words in one chat
  18. Explained to customer options when asked about promo code
  19. Used two emojis in one chat
  20. PERFECT SURVEY
  21. Completed a valid price match
  22. PERFECT SURVEY
  23. Kept the customer updated on your actions
  24. Logged into the MOC