Answereda questionin theMOCAskedcustomerprobingquestions toresolve concernPERFECTSURVEYExplained tocustomeroptions whenasked aboutpromo codePlaced anorder forthecustomerUsed ahot keyAddress thecustomer bytheir nameThanked thecustomer forshopping withThe HomeDepotFound analternateitemCalled thestore for acustomerPERFECTSURVEYProvidedcustomerwith validmilitarydiscountLoggedinto theMOCUsed twoemojis inone chatPERFECTSURVEYHelped ateammember inthe MOC.Offered thecustomermore thanone optionCompleteda validpricematchPERFECTSURVEYPERFECTSURVEYKept thecustomerupdated onyour actionsUsed threepowerwords inone chatSet a timeexpectationPERFECTSURVEYAnswereda questionin theMOCAskedcustomerprobingquestions toresolve concernPERFECTSURVEYExplained tocustomeroptions whenasked aboutpromo codePlaced anorder forthecustomerUsed ahot keyAddress thecustomer bytheir nameThanked thecustomer forshopping withThe HomeDepotFound analternateitemCalled thestore for acustomerPERFECTSURVEYProvidedcustomerwith validmilitarydiscountLoggedinto theMOCUsed twoemojis inone chatPERFECTSURVEYHelped ateammember inthe MOC.Offered thecustomermore thanone optionCompleteda validpricematchPERFECTSURVEYPERFECTSURVEYKept thecustomerupdated onyour actionsUsed threepowerwords inone chatSet a timeexpectationPERFECTSURVEY

THE HOME DEPOT RAISING YOUR LTSA - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answered a question in the MOC
  2. Asked customer probing questions to resolve concern
  3. PERFECT SURVEY
  4. Explained to customer options when asked about promo code
  5. Placed an order for the customer
  6. Used a hot key
  7. Address the customer by their name
  8. Thanked the customer for shopping with The Home Depot
  9. Found an alternate item
  10. Called the store for a customer
  11. PERFECT SURVEY
  12. Provided customer with valid military discount
  13. Logged into the MOC
  14. Used two emojis in one chat
  15. PERFECT SURVEY
  16. Helped a team member in the MOC.
  17. Offered the customer more than one option
  18. Completed a valid price match
  19. PERFECT SURVEY
  20. PERFECT SURVEY
  21. Kept the customer updated on your actions
  22. Used three power words in one chat
  23. Set a time expectation
  24. PERFECT SURVEY