DUOIssueGivedirectionsto TACVoicemailissueWe'll have aTech comeand take alook at thatfor youPasswordResetI have noclue let'sask Benor MichaelTicketStatusUpdateRestoreFile/FolderIs thelighton?EndPointEncryption/BitlockerRecoverySoftwarePushAccountUnlockwww.lmgtfy.comEmail/CalendarissueEpic HelpDeskTransferHave youtriedrebooting?ID10TErrorNon-ITRequestCleareda CitrixSessionCiscoPhoneIssueMcKessonPwdExpiredTicketto AVLet metransferyou to ITSCrankyProviderMobileDeviceIssueCan youmake surethat thecords areplugged inDUOIssueGivedirectionsto TACVoicemailissueWe'll have aTech comeand take alook at thatfor youPasswordResetI have noclue let'sask Benor MichaelTicketStatusUpdateRestoreFile/FolderIs thelighton?EndPointEncryption/BitlockerRecoverySoftwarePushAccountUnlockwww.lmgtfy.comEmail/CalendarissueEpic HelpDeskTransferHave youtriedrebooting?ID10TErrorNon-ITRequestCleareda CitrixSessionCiscoPhoneIssueMcKessonPwdExpiredTicketto AVLet metransferyou to ITSCrankyProviderMobileDeviceIssueCan youmake surethat thecords areplugged in

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. DUO Issue
  2. Give directions to TAC
  3. Voicemail issue
  4. We'll have a Tech come and take a look at that for you
  5. Password Reset
  6. I have no clue let's ask Ben or Michael
  7. Ticket Status Update
  8. Restore File/ Folder
  9. Is the light on?
  10. EndPoint Encryption/Bitlocker Recovery
  11. Software Push
  12. Account Unlock
  13. www.lmgtfy.com
  14. Email/Calendar issue
  15. Epic Help Desk Transfer
  16. Have you tried rebooting?
  17. ID10T Error
  18. Non-IT Request
  19. Cleared a Citrix Session
  20. Cisco Phone Issue
  21. McKesson Pwd Expired
  22. Ticket to AV
  23. Let me transfer you to ITS
  24. Cranky Provider
  25. Mobile Device Issue
  26. Can you make sure that the cords are plugged in