(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
I-Answer the teller line phone with Enthusiasm
G-Thank 10 Members for their Membership
B-5 Product Conversations
N-Have a member sit down for any Referral
G-5 Product Conversations
O-3 Referrals Sent for a call back
B-Shake 5 Members Hands
N-10
T-98's
O-Balanced all day without a reversal or correction
O-Ask Drive through to Honk for Stellar Service
N-Organize a drawer within the teller Island
I-Get a member to High Five your Service
N-Compliment a team members service
O-Thank 10 Members for stopping into the branch
B-VERIFY YOUR SHRED BIN HAS BEEN EMPTIED BEFORE LEAVING ALL 5 DAYS
I-Send a Core Value about an Employee
I-Dual Control Partner for an Audit
O-Wiped down teller counter with Lysol Wipe
I-Offered to help members while team member balances
B-Share with a member that Centris has been Voted Best of Omaha 10 years in a row
G-Arrived to branch at scheduled time
G-Tell 5 members when our branches will be closed Labor day weekend and what services are available to them