We get to 10am in the inbox Use standing desk for > 1 hour Conduct a call in under 3 minutes Talk to 10 people with Delmarva 10 Calls in Ameren territory Upgrade member to 100% Wind Answer more than 30 calls in a day Dan does 20 jumping jacks Get a selfie with a co- worker in a diff dept. Positive CSAT with your name Onboard a multi account Member mishears/ miswrites your name Conduct 5 cancel - saves Add a promo to the form 3 times Ticket reopens for "Thank You" Team crushes >700 tickets Answer >45 emails in Zendesk in one day Complete 7 Move Requests Explain what RECs are to a member Answer a ticket about prepaid solar Learn the name of a new AP employee Talk about referral program 5 times Talk to a member with multi- account Download the AP app on your phone We get to 10am in the inbox Use standing desk for > 1 hour Conduct a call in under 3 minutes Talk to 10 people with Delmarva 10 Calls in Ameren territory Upgrade member to 100% Wind Answer more than 30 calls in a day Dan does 20 jumping jacks Get a selfie with a co- worker in a diff dept. Positive CSAT with your name Onboard a multi account Member mishears/ miswrites your name Conduct 5 cancel - saves Add a promo to the form 3 times Ticket reopens for "Thank You" Team crushes >700 tickets Answer >45 emails in Zendesk in one day Complete 7 Move Requests Explain what RECs are to a member Answer a ticket about prepaid solar Learn the name of a new AP employee Talk about referral program 5 times Talk to a member with multi- account Download the AP app on your phone
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
We get to 10am in the inbox
Use standing desk for
> 1 hour
Conduct a call in under 3 minutes
Talk to 10 people with Delmarva
10 Calls in Ameren territory
Upgrade member to 100% Wind
Answer more than 30 calls in a day
Dan does 20 jumping jacks
Get a selfie with a co-worker in a diff dept.
Positive CSAT with your name
Onboard a multi account
Member mishears/
miswrites your name
Conduct 5 cancel - saves
Add a promo to the form 3 times
Ticket reopens for "Thank You"
Team crushes >700 tickets
Answer >45 emails in Zendesk in one day
Complete 7 Move Requests
Explain what RECs are to a member
Answer a ticket about prepaid solar
Learn the name of a new AP employee
Talk about referral program 5 times
Talk to a member with multi-account
Download the AP app on your phone