Explain what RECs are to a member Use standing desk for > 1 hour Download the AP app on your phone Answer >45 emails in Zendesk in one day Conduct a call in under 3 minutes Talk to 10 people with Delmarva Answer more than 30 calls in a day Team crushes >700 tickets Answer a ticket about prepaid solar Onboard a multi account Talk to a member with multi- account 10 Calls in Ameren territory Get a selfie with a co- worker in a diff dept. Member mishears/ miswrites your name Complete 7 Move Requests Learn the name of a new AP employee Upgrade member to 100% Wind Add a promo to the form 3 times Ticket reopens for "Thank You" Talk about referral program 5 times We get to 10am in the inbox Dan does 20 jumping jacks Conduct 5 cancel - saves Positive CSAT with your name Explain what RECs are to a member Use standing desk for > 1 hour Download the AP app on your phone Answer >45 emails in Zendesk in one day Conduct a call in under 3 minutes Talk to 10 people with Delmarva Answer more than 30 calls in a day Team crushes >700 tickets Answer a ticket about prepaid solar Onboard a multi account Talk to a member with multi- account 10 Calls in Ameren territory Get a selfie with a co- worker in a diff dept. Member mishears/ miswrites your name Complete 7 Move Requests Learn the name of a new AP employee Upgrade member to 100% Wind Add a promo to the form 3 times Ticket reopens for "Thank You" Talk about referral program 5 times We get to 10am in the inbox Dan does 20 jumping jacks Conduct 5 cancel - saves Positive CSAT with your name
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Explain what RECs are to a member
Use standing desk for
> 1 hour
Download the AP app on your phone
Answer >45 emails in Zendesk in one day
Conduct a call in under 3 minutes
Talk to 10 people with Delmarva
Answer more than 30 calls in a day
Team crushes >700 tickets
Answer a ticket about prepaid solar
Onboard a multi account
Talk to a member with multi-account
10 Calls in Ameren territory
Get a selfie with a co-worker in a diff dept.
Member mishears/
miswrites your name
Complete 7 Move Requests
Learn the name of a new AP employee
Upgrade member to 100% Wind
Add a promo to the form 3 times
Ticket reopens for "Thank You"
Talk about referral program 5 times
We get to 10am in the inbox
Dan does 20 jumping jacks
Conduct 5 cancel - saves
Positive CSAT with your name