Keep ontop ofcollectionsStand upand smileto greetcustomerI smilewhen onthe phoneStaff areall welltrainedI haveread myrentalagreementEmployeesknow howto applydiscountsWearuniformMy golfcartisclean!Know myoccupancyRead &RespondtoreviewsI ask forhelp whenI amunsurenameotherfacilitymanagerstaffknows tomakep/d callsSetsGoalsfor staffBathroomsare cleanandstockedFollow adailychecklistDoubleCheckmove indocs.MarketSurveyKnowspropertysquarefootageKnow mystate lienlawsI listen tocustomersbefore IspeakFollowsup oncalls andemailsHave anemployeehandbookEveryonedoes awalk thruKeep ontop ofcollectionsStand upand smileto greetcustomerI smilewhen onthe phoneStaff areall welltrainedI haveread myrentalagreementEmployeesknow howto applydiscountsWearuniformMy golfcartisclean!Know myoccupancyRead &RespondtoreviewsI ask forhelp whenI amunsurenameotherfacilitymanagerstaffknows tomakep/d callsSetsGoalsfor staffBathroomsare cleanandstockedFollow adailychecklistDoubleCheckmove indocs.MarketSurveyKnowspropertysquarefootageKnow mystate lienlawsI listen tocustomersbefore IspeakFollowsup oncalls andemailsHave anemployeehandbookEveryonedoes awalk thru

Operations Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
I
4
I
5
B
6
N
7
O
8
N
9
G
10
G
11
N
12
B
13
G
14
B
15
B
16
O
17
B
18
I
19
O
20
O
21
I
22
I
23
G
24
G
  1. O-Keep on top of collections
  2. N-Stand up and smile to greet customer
  3. I-I smile when on the phone
  4. I-Staff are all well trained
  5. B-I have read my rental agreement
  6. N-Employees know how to apply discounts
  7. O-Wear uniform
  8. N-My golf cart is clean!
  9. G-Know my occupancy
  10. G-Read & Respond to reviews
  11. N-I ask for help when I am unsure
  12. B-name other facility manager
  13. G-staff knows to make p/d calls
  14. B-Sets Goals for staff
  15. B-Bathrooms are clean and stocked
  16. O-Follow a daily checklist
  17. B-Double Check move in docs.
  18. I-Market Survey
  19. O-Knows property square footage
  20. O-Know my state lien laws
  21. I-I listen to customers before I speak
  22. I-Follows up on calls and emails
  23. G-Have an employee handbook
  24. G-Everyone does a walk thru