Double Check move in docs. Follow a daily checklist Have an employee handbook Staff are all well trained Keep on top of collections Market Survey Stand up and smile to greet customer Read & Respond to reviews Employees know how to apply discounts Bathrooms are clean and stocked name other facility manager I have read my rental agreement I smile when on the phone My golf cart is clean! I listen to customers before I speak I ask for help when I am unsure Wear uniform Know my state lien laws Everyone does a walk thru Knows property square footage staff knows to make p/d calls Know my occupancy Sets Goals for staff Follows up on calls and emails Double Check move in docs. Follow a daily checklist Have an employee handbook Staff are all well trained Keep on top of collections Market Survey Stand up and smile to greet customer Read & Respond to reviews Employees know how to apply discounts Bathrooms are clean and stocked name other facility manager I have read my rental agreement I smile when on the phone My golf cart is clean! I listen to customers before I speak I ask for help when I am unsure Wear uniform Know my state lien laws Everyone does a walk thru Knows property square footage staff knows to make p/d calls Know my occupancy Sets Goals for staff Follows up on calls and emails
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Double Check
move in
docs.
O-Follow a
daily checklist
G-Have an employee
handbook
I-Staff are
all well
trained
O-Keep on top of
collections
I-Market
Survey
N-Stand up and smile to greet customer
G-Read & Respond to
reviews
N-Employees know how to apply discounts
B-Bathrooms are clean and stocked
B-name
other facility manager
B-I have read my rental
agreement
I-I smile when on the phone
N-My golf cart
is
clean!
I-I listen to customers before I speak
N-I ask for help when I am unsure
O-Wear uniform
O-Know my state lien laws
G-Everyone does a walk thru
O-Knows property square footage
G-staff knows to make
p/d calls
G-Know my occupancy
B-Sets
Goals
for staff
I-Follows up on calls and emails