Follows up on calls and emails Sets Goals for staff I smile when on the phone Knows property square footage Follow a daily checklist Staff are all well trained Keep on top of collections I ask for help when I am unsure Have an employee handbook Know my state lien laws Stand up and smile to greet customer I listen to customers before I speak Employees know how to apply discounts Read & Respond to reviews Market Survey name other facility manager Double Check move in docs. I have read my rental agreement Know my occupancy staff knows to make p/d calls Bathrooms are clean and stocked Everyone does a walk thru My golf cart is clean! Wear uniform Follows up on calls and emails Sets Goals for staff I smile when on the phone Knows property square footage Follow a daily checklist Staff are all well trained Keep on top of collections I ask for help when I am unsure Have an employee handbook Know my state lien laws Stand up and smile to greet customer I listen to customers before I speak Employees know how to apply discounts Read & Respond to reviews Market Survey name other facility manager Double Check move in docs. I have read my rental agreement Know my occupancy staff knows to make p/d calls Bathrooms are clean and stocked Everyone does a walk thru My golf cart is clean! Wear uniform
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Follows up on calls and emails
B-Sets
Goals
for staff
I-I smile when on the phone
O-Knows property square footage
O-Follow a
daily checklist
I-Staff are
all well
trained
O-Keep on top of
collections
N-I ask for help when I am unsure
G-Have an employee
handbook
O-Know my state lien laws
N-Stand up and smile to greet customer
I-I listen to customers before I speak
N-Employees know how to apply discounts
G-Read & Respond to
reviews
I-Market
Survey
B-name
other facility manager
B-Double Check
move in
docs.
B-I have read my rental
agreement
G-Know my occupancy
G-staff knows to make
p/d calls
B-Bathrooms are clean and stocked
G-Everyone does a walk thru
N-My golf cart
is
clean!
O-Wear uniform