Follow a daily checklist I listen to customers before I speak I smile when on the phone Market Survey Know my occupancy Bathrooms are clean and stocked Wear uniform Sets Goals for staff Have an employee handbook name other facility manager Staff are all well trained Everyone does a walk thru Stand up and smile to greet customer Follows up on calls and emails I ask for help when I am unsure Keep on top of collections Know my state lien laws Double Check move in docs. My golf cart is clean! Employees know how to apply discounts I have read my rental agreement Read & Respond to reviews staff knows to make p/d calls Knows property square footage Follow a daily checklist I listen to customers before I speak I smile when on the phone Market Survey Know my occupancy Bathrooms are clean and stocked Wear uniform Sets Goals for staff Have an employee handbook name other facility manager Staff are all well trained Everyone does a walk thru Stand up and smile to greet customer Follows up on calls and emails I ask for help when I am unsure Keep on top of collections Know my state lien laws Double Check move in docs. My golf cart is clean! Employees know how to apply discounts I have read my rental agreement Read & Respond to reviews staff knows to make p/d calls Knows property square footage
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Follow a
daily checklist
I-I listen to customers before I speak
I-I smile when on the phone
I-Market
Survey
G-Know my occupancy
B-Bathrooms are clean and stocked
O-Wear uniform
B-Sets
Goals
for staff
G-Have an employee
handbook
B-name
other facility manager
I-Staff are
all well
trained
G-Everyone does a walk thru
N-Stand up and smile to greet customer
I-Follows up on calls and emails
N-I ask for help when I am unsure
O-Keep on top of
collections
O-Know my state lien laws
B-Double Check
move in
docs.
N-My golf cart
is
clean!
N-Employees know how to apply discounts
B-I have read my rental
agreement
G-Read & Respond to
reviews
G-staff knows to make
p/d calls
O-Knows property square footage