I listen tocustomersbefore IspeakKnowspropertysquarefootageI haveread myrentalagreementEmployeesknow howto applydiscountsMy golfcartisclean!WearuniformFollowsup oncalls andemailsStaff areall welltrainedI smilewhen onthe phoneHave anemployeehandbookEveryonedoes awalk thruMarketSurveyKnow mystate lienlawsDoubleCheckmove indocs.SetsGoalsfor staffI ask forhelp whenI amunsureStand upand smileto greetcustomerKnow myoccupancyBathroomsare cleanandstockedRead &RespondtoreviewsKeep ontop ofcollectionsFollow adailychecklistnameotherfacilitymanagerstaffknows tomakep/d callsI listen tocustomersbefore IspeakKnowspropertysquarefootageI haveread myrentalagreementEmployeesknow howto applydiscountsMy golfcartisclean!WearuniformFollowsup oncalls andemailsStaff areall welltrainedI smilewhen onthe phoneHave anemployeehandbookEveryonedoes awalk thruMarketSurveyKnow mystate lienlawsDoubleCheckmove indocs.SetsGoalsfor staffI ask forhelp whenI amunsureStand upand smileto greetcustomerKnow myoccupancyBathroomsare cleanandstockedRead &RespondtoreviewsKeep ontop ofcollectionsFollow adailychecklistnameotherfacilitymanagerstaffknows tomakep/d calls

Operations Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
B
4
N
5
N
6
O
7
I
8
I
9
I
10
G
11
G
12
I
13
O
14
B
15
B
16
N
17
N
18
G
19
B
20
G
21
O
22
O
23
B
24
G
  1. I-I listen to customers before I speak
  2. O-Knows property square footage
  3. B-I have read my rental agreement
  4. N-Employees know how to apply discounts
  5. N-My golf cart is clean!
  6. O-Wear uniform
  7. I-Follows up on calls and emails
  8. I-Staff are all well trained
  9. I-I smile when on the phone
  10. G-Have an employee handbook
  11. G-Everyone does a walk thru
  12. I-Market Survey
  13. O-Know my state lien laws
  14. B-Double Check move in docs.
  15. B-Sets Goals for staff
  16. N-I ask for help when I am unsure
  17. N-Stand up and smile to greet customer
  18. G-Know my occupancy
  19. B-Bathrooms are clean and stocked
  20. G-Read & Respond to reviews
  21. O-Keep on top of collections
  22. O-Follow a daily checklist
  23. B-name other facility manager
  24. G-staff knows to make p/d calls