My golf cart is clean! I ask for help when I am unsure Market Survey name other facility manager Read & Respond to reviews I smile when on the phone Stand up and smile to greet customer I listen to customers before I speak Keep on top of collections Knows property square footage Have an employee handbook staff knows to make p/d calls Follows up on calls and emails Wear uniform Employees know how to apply discounts I have read my rental agreement Know my state lien laws Sets Goals for staff Follow a daily checklist Staff are all well trained Know my occupancy Bathrooms are clean and stocked Double Check move in docs. Everyone does a walk thru My golf cart is clean! I ask for help when I am unsure Market Survey name other facility manager Read & Respond to reviews I smile when on the phone Stand up and smile to greet customer I listen to customers before I speak Keep on top of collections Knows property square footage Have an employee handbook staff knows to make p/d calls Follows up on calls and emails Wear uniform Employees know how to apply discounts I have read my rental agreement Know my state lien laws Sets Goals for staff Follow a daily checklist Staff are all well trained Know my occupancy Bathrooms are clean and stocked Double Check move in docs. Everyone does a walk thru
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-My golf cart
is
clean!
N-I ask for help when I am unsure
I-Market
Survey
B-name
other facility manager
G-Read & Respond to
reviews
I-I smile when on the phone
N-Stand up and smile to greet customer
I-I listen to customers before I speak
O-Keep on top of
collections
O-Knows property square footage
G-Have an employee
handbook
G-staff knows to make
p/d calls
I-Follows up on calls and emails
O-Wear uniform
N-Employees know how to apply discounts
B-I have read my rental
agreement
O-Know my state lien laws
B-Sets
Goals
for staff
O-Follow a
daily checklist
I-Staff are
all well
trained
G-Know my occupancy
B-Bathrooms are clean and stocked
B-Double Check
move in
docs.
G-Everyone does a walk thru