Follow a daily checklist Stand up and smile to greet customer Wear uniform I have read my rental agreement I listen to customers before I speak Knows property square footage Everyone does a walk thru Market Survey Know my occupancy Sets Goals for staff Follows up on calls and emails Know my state lien laws Double Check move in docs. Read & Respond to reviews name other facility manager My golf cart is clean! I ask for help when I am unsure Bathrooms are clean and stocked I smile when on the phone Have an employee handbook Staff are all well trained Keep on top of collections Employees know how to apply discounts staff knows to make p/d calls Follow a daily checklist Stand up and smile to greet customer Wear uniform I have read my rental agreement I listen to customers before I speak Knows property square footage Everyone does a walk thru Market Survey Know my occupancy Sets Goals for staff Follows up on calls and emails Know my state lien laws Double Check move in docs. Read & Respond to reviews name other facility manager My golf cart is clean! I ask for help when I am unsure Bathrooms are clean and stocked I smile when on the phone Have an employee handbook Staff are all well trained Keep on top of collections Employees know how to apply discounts staff knows to make p/d calls
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Follow a
daily checklist
N-Stand up and smile to greet customer
O-Wear uniform
B-I have read my rental
agreement
I-I listen to customers before I speak
O-Knows property square footage
G-Everyone does a walk thru
I-Market
Survey
G-Know my occupancy
B-Sets
Goals
for staff
I-Follows up on calls and emails
O-Know my state lien laws
B-Double Check
move in
docs.
G-Read & Respond to
reviews
B-name
other facility manager
N-My golf cart
is
clean!
N-I ask for help when I am unsure
B-Bathrooms are clean and stocked
I-I smile when on the phone
G-Have an employee
handbook
I-Staff are
all well
trained
O-Keep on top of
collections
N-Employees know how to apply discounts
G-staff knows to make
p/d calls