I listen to customers before I speak Wear uniform Double Check move in docs. Have an employee handbook Know my state lien laws Know my occupancy Bathrooms are clean and stocked Knows property square footage Keep on top of collections I smile when on the phone Everyone does a walk thru Market Survey staff knows to make p/d calls My golf cart is clean! Follows up on calls and emails Staff are all well trained I ask for help when I am unsure Employees know how to apply discounts name other facility manager Read & Respond to reviews Stand up and smile to greet customer I have read my rental agreement Follow a daily checklist Sets Goals for staff I listen to customers before I speak Wear uniform Double Check move in docs. Have an employee handbook Know my state lien laws Know my occupancy Bathrooms are clean and stocked Knows property square footage Keep on top of collections I smile when on the phone Everyone does a walk thru Market Survey staff knows to make p/d calls My golf cart is clean! Follows up on calls and emails Staff are all well trained I ask for help when I am unsure Employees know how to apply discounts name other facility manager Read & Respond to reviews Stand up and smile to greet customer I have read my rental agreement Follow a daily checklist Sets Goals for staff
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-I listen to customers before I speak
O-Wear uniform
B-Double Check
move in
docs.
G-Have an employee
handbook
O-Know my state lien laws
G-Know my occupancy
B-Bathrooms are clean and stocked
O-Knows property square footage
O-Keep on top of
collections
I-I smile when on the phone
G-Everyone does a walk thru
I-Market
Survey
G-staff knows to make
p/d calls
N-My golf cart
is
clean!
I-Follows up on calls and emails
I-Staff are
all well
trained
N-I ask for help when I am unsure
N-Employees know how to apply discounts
B-name
other facility manager
G-Read & Respond to
reviews
N-Stand up and smile to greet customer
B-I have read my rental
agreement
O-Follow a
daily checklist
B-Sets
Goals
for staff