Waived LFanddocumenteditSetexpectationsCompletedProperDocumentationExpressedEmpathyStatedMini-MirandaInformed ofremainingdue anddue dateAsked foradditionalphonenumbersAsked forspouseperguidelinesResultedcallcorrectlyObtainedRPDProperCallClosingAsked foremailaddressReadACHDisclosureverbatimConfirmedSuffix inCH'snameAssumptiveOpeningPropertop-downnegotiationWaived LFanddocumenteditSetexpectationsCompletedProperDocumentationExpressedEmpathyStatedMini-MirandaInformed ofremainingdue anddue dateAsked foradditionalphonenumbersAsked forspouseperguidelinesResultedcallcorrectlyObtainedRPDProperCallClosingAsked foremailaddressReadACHDisclosureverbatimConfirmedSuffix inCH'snameAssumptiveOpeningPropertop-downnegotiation

KCTCQT Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Waived LF and documented it
  2. Set expectations
  3. Completed Proper Documentation
  4. Expressed Empathy
  5. Stated Mini-Miranda
  6. Informed of remaining due and due date
  7. Asked for additional phone numbers
  8. Asked for spouse per guidelines
  9. Resulted call correctly
  10. Obtained RPD
  11. Proper Call Closing
  12. Asked for email address
  13. Read ACH Disclosure verbatim
  14. Confirmed Suffix in CH's name
  15. Assumptive Opening
  16. Proper top-down negotiation