ExpressedEmpathyStatedMini-MirandaSetexpectationsProperCallClosingObtainedRPDAsked foremailaddressWaived LFanddocumenteditReadACHDisclosureverbatimConfirmedSuffix inCH'snameInformed ofremainingdue anddue dateAsked forspouseperguidelinesAsked foradditionalphonenumbersCompletedProperDocumentationAssumptiveOpeningPropertop-downnegotiationResultedcallcorrectlyExpressedEmpathyStatedMini-MirandaSetexpectationsProperCallClosingObtainedRPDAsked foremailaddressWaived LFanddocumenteditReadACHDisclosureverbatimConfirmedSuffix inCH'snameInformed ofremainingdue anddue dateAsked forspouseperguidelinesAsked foradditionalphonenumbersCompletedProperDocumentationAssumptiveOpeningPropertop-downnegotiationResultedcallcorrectly

KCTCQT Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Expressed Empathy
  2. Stated Mini-Miranda
  3. Set expectations
  4. Proper Call Closing
  5. Obtained RPD
  6. Asked for email address
  7. Waived LF and documented it
  8. Read ACH Disclosure verbatim
  9. Confirmed Suffix in CH's name
  10. Informed of remaining due and due date
  11. Asked for spouse per guidelines
  12. Asked for additional phone numbers
  13. Completed Proper Documentation
  14. Assumptive Opening
  15. Proper top-down negotiation
  16. Resulted call correctly