HeatedCallATBHoldBVF wascompletedincorrectly"I need tospeakwith anadult"Gold/SageVerification"Can IApply forFall-19?"Can I payover thephone?"Someonepretendsto be astudentCaller asks aquestion thatwasanswered inthe prompt"Why can'tI acceptmy PLUSLoan?""I'm theonepaying thebills!"You have acall longerthan 30minsSleevelessFredCaller tellsyou theirentire lifestoryCaller thinksNAU is adifferentschoolBrendarandomlybringsfood!Someonesays theyneedChocolate"RefundmyED?"Verificationwascompletedlast weekBaby/kidsscreamingTakes youoff/putsyou onspeakerDid TitleIV andwants itremoved"I shouldn'thave topay anyfees""Why arethere 2tuitioncharges"Parent is onStudent'sLOUIEAccountYou haveto FERPAsomeoneCaller refersto anotherArizonaUniversityPizzaisbroughtSomeonesays theyneedcoffeeSAP notcompletedHasn'tsubmitteda FAFSA"I'm atwork"Callerputs uson hold"I'm inmy car"Student isselectedforVerification"An SSC'sFirstResponse isFREEED"DonutsarebroughtDogsbarkingCallendshappilyStudentisn'tenrolledParenttakes thephone fromthe studentCaller is okaywith paying1,000's ofdollars out ofpocketCallercries onthe phoneNAUerrorHeatedCallATBHoldBVF wascompletedincorrectly"I need tospeakwith anadult"Gold/SageVerification"Can IApply forFall-19?"Can I payover thephone?"Someonepretendsto be astudentCaller asks aquestion thatwasanswered inthe prompt"Why can'tI acceptmy PLUSLoan?""I'm theonepaying thebills!"You have acall longerthan 30minsSleevelessFredCaller tellsyou theirentire lifestoryCaller thinksNAU is adifferentschoolBrendarandomlybringsfood!Someonesays theyneedChocolate"RefundmyED?"Verificationwascompletedlast weekBaby/kidsscreamingTakes youoff/putsyou onspeakerDid TitleIV andwants itremoved"I shouldn'thave topay anyfees""Why arethere 2tuitioncharges"Parent is onStudent'sLOUIEAccountYou haveto FERPAsomeoneCaller refersto anotherArizonaUniversityPizzaisbroughtSomeonesays theyneedcoffeeSAP notcompletedHasn'tsubmitteda FAFSA"I'm atwork"Callerputs uson hold"I'm inmy car"Student isselectedforVerification"An SSC'sFirstResponse isFREEED"DonutsarebroughtDogsbarkingCallendshappilyStudentisn'tenrolledParenttakes thephone fromthe studentCaller is okaywith paying1,000's ofdollars out ofpocketCallercries onthe phoneNAUerror

PEAK Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Heated Call
  2. ATB Hold
  3. BVF was completed incorrectly
  4. "I need to speak with an adult"
  5. Gold/Sage Verification
  6. "Can I Apply for Fall-19?
  7. "Can I pay over the phone?"
  8. Someone pretends to be a student
  9. Caller asks a question that was answered in the prompt
  10. "Why can't I accept my PLUS Loan?"
  11. "I'm the one paying the bills!"
  12. You have a call longer than 30 mins
  13. Sleeveless Fred
  14. Caller tells you their entire life story
  15. Caller thinks NAU is a different school
  16. Brenda randomly brings food!
  17. Someone says they need Chocolate
  18. "Refund my ED?"
  19. Verification was completed last week
  20. Baby/kids screaming
  21. Takes you off/puts you on speaker
  22. Did Title IV and wants it removed
  23. "I shouldn't have to pay any fees"
  24. "Why are there 2 tuition charges"
  25. Parent is on Student's LOUIE Account
  26. You have to FERPA someone
  27. Caller refers to another Arizona University
  28. Pizza is brought
  29. Someone says they need coffee
  30. SAP not completed
  31. Hasn't submitted a FAFSA
  32. "I'm at work"
  33. Caller puts us on hold
  34. "I'm in my car"
  35. Student is selected for Verification
  36. "An SSC's First Response is FREEED"
  37. Donuts are brought
  38. Dogs barking
  39. Call ends happily
  40. Student isn't enrolled
  41. Parent takes the phone from the student
  42. Caller is okay with paying 1,000's of dollars out of pocket
  43. Caller cries on the phone
  44. NAU error