Takes youoff/putsyou onspeakerHeatedCallDid TitleIV andwants itremovedYou have acall longerthan 30mins"Why arethere 2tuitioncharges"Caller asks aquestion thatwasanswered inthe promptPizzaisbrought"RefundmyED?""Can IApply forFall-19?Callerputs uson hold"I shouldn'thave topay anyfees"Someonesays theyneedcoffeeCallendshappilyNAUerror"An SSC'sFirstResponse isFREEED"Caller tellsyou theirentire lifestorySAP notcompleted"I'm theonepaying thebills!"Someonesays theyneedChocolateVerificationwascompletedlast weekStudentisn'tenrolledBaby/kidsscreaming"I need tospeakwith anadult"Caller refersto anotherArizonaUniversityCaller is okaywith paying1,000's ofdollars out ofpocketStudent isselectedforVerificationCaller thinksNAU is adifferentschoolBVF wascompletedincorrectlyHasn'tsubmitteda FAFSADogsbarkingATBHold"Can I payover thephone?""I'm inmy car"Parent is onStudent'sLOUIEAccount"I'm atwork"Gold/SageVerification"Why can'tI acceptmy PLUSLoan?"Callercries onthe phoneParenttakes thephone fromthe studentSleevelessFredDonutsarebroughtYou haveto FERPAsomeoneSomeonepretendsto be astudentBrendarandomlybringsfood!Takes youoff/putsyou onspeakerHeatedCallDid TitleIV andwants itremovedYou have acall longerthan 30mins"Why arethere 2tuitioncharges"Caller asks aquestion thatwasanswered inthe promptPizzaisbrought"RefundmyED?""Can IApply forFall-19?Callerputs uson hold"I shouldn'thave topay anyfees"Someonesays theyneedcoffeeCallendshappilyNAUerror"An SSC'sFirstResponse isFREEED"Caller tellsyou theirentire lifestorySAP notcompleted"I'm theonepaying thebills!"Someonesays theyneedChocolateVerificationwascompletedlast weekStudentisn'tenrolledBaby/kidsscreaming"I need tospeakwith anadult"Caller refersto anotherArizonaUniversityCaller is okaywith paying1,000's ofdollars out ofpocketStudent isselectedforVerificationCaller thinksNAU is adifferentschoolBVF wascompletedincorrectlyHasn'tsubmitteda FAFSADogsbarkingATBHold"Can I payover thephone?""I'm inmy car"Parent is onStudent'sLOUIEAccount"I'm atwork"Gold/SageVerification"Why can'tI acceptmy PLUSLoan?"Callercries onthe phoneParenttakes thephone fromthe studentSleevelessFredDonutsarebroughtYou haveto FERPAsomeoneSomeonepretendsto be astudentBrendarandomlybringsfood!

PEAK Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Takes you off/puts you on speaker
  2. Heated Call
  3. Did Title IV and wants it removed
  4. You have a call longer than 30 mins
  5. "Why are there 2 tuition charges"
  6. Caller asks a question that was answered in the prompt
  7. Pizza is brought
  8. "Refund my ED?"
  9. "Can I Apply for Fall-19?
  10. Caller puts us on hold
  11. "I shouldn't have to pay any fees"
  12. Someone says they need coffee
  13. Call ends happily
  14. NAU error
  15. "An SSC's First Response is FREEED"
  16. Caller tells you their entire life story
  17. SAP not completed
  18. "I'm the one paying the bills!"
  19. Someone says they need Chocolate
  20. Verification was completed last week
  21. Student isn't enrolled
  22. Baby/kids screaming
  23. "I need to speak with an adult"
  24. Caller refers to another Arizona University
  25. Caller is okay with paying 1,000's of dollars out of pocket
  26. Student is selected for Verification
  27. Caller thinks NAU is a different school
  28. BVF was completed incorrectly
  29. Hasn't submitted a FAFSA
  30. Dogs barking
  31. ATB Hold
  32. "Can I pay over the phone?"
  33. "I'm in my car"
  34. Parent is on Student's LOUIE Account
  35. "I'm at work"
  36. Gold/Sage Verification
  37. "Why can't I accept my PLUS Loan?"
  38. Caller cries on the phone
  39. Parent takes the phone from the student
  40. Sleeveless Fred
  41. Donuts are brought
  42. You have to FERPA someone
  43. Someone pretends to be a student
  44. Brenda randomly brings food!