Caller is okaywith paying1,000's ofdollars out ofpocket"I shouldn'thave topay anyfees""Why can'tI acceptmy PLUSLoan?"Pizzaisbrought"I need tospeakwith anadult"SleevelessFredCallercries onthe phoneVerificationwascompletedlast weekSAP notcompletedParenttakes thephone fromthe student"RefundmyED?"ATBHoldCaller thinksNAU is adifferentschoolCaller refersto anotherArizonaUniversityStudent isselectedforVerification"I'm atwork"Someonesays theyneedChocolateDonutsarebrought"I'm theonepaying thebills!"You haveto FERPAsomeone"Why arethere 2tuitioncharges"Baby/kidsscreamingDogsbarkingGold/SageVerificationNAUerrorCaller asks aquestion thatwasanswered inthe promptCallerputs uson holdParent is onStudent'sLOUIEAccountCallendshappilyHeatedCallDid TitleIV andwants itremoved"Can I payover thephone?"BVF wascompletedincorrectlySomeonesays theyneedcoffeeStudentisn'tenrolledTakes youoff/putsyou onspeakerYou have acall longerthan 30minsSomeonepretendsto be astudent"An SSC'sFirstResponse isFREEED"Hasn'tsubmitteda FAFSA"I'm inmy car"Brendarandomlybringsfood!Caller tellsyou theirentire lifestory"Can IApply forFall-19?Caller is okaywith paying1,000's ofdollars out ofpocket"I shouldn'thave topay anyfees""Why can'tI acceptmy PLUSLoan?"Pizzaisbrought"I need tospeakwith anadult"SleevelessFredCallercries onthe phoneVerificationwascompletedlast weekSAP notcompletedParenttakes thephone fromthe student"RefundmyED?"ATBHoldCaller thinksNAU is adifferentschoolCaller refersto anotherArizonaUniversityStudent isselectedforVerification"I'm atwork"Someonesays theyneedChocolateDonutsarebrought"I'm theonepaying thebills!"You haveto FERPAsomeone"Why arethere 2tuitioncharges"Baby/kidsscreamingDogsbarkingGold/SageVerificationNAUerrorCaller asks aquestion thatwasanswered inthe promptCallerputs uson holdParent is onStudent'sLOUIEAccountCallendshappilyHeatedCallDid TitleIV andwants itremoved"Can I payover thephone?"BVF wascompletedincorrectlySomeonesays theyneedcoffeeStudentisn'tenrolledTakes youoff/putsyou onspeakerYou have acall longerthan 30minsSomeonepretendsto be astudent"An SSC'sFirstResponse isFREEED"Hasn'tsubmitteda FAFSA"I'm inmy car"Brendarandomlybringsfood!Caller tellsyou theirentire lifestory"Can IApply forFall-19?

PEAK Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller is okay with paying 1,000's of dollars out of pocket
  2. "I shouldn't have to pay any fees"
  3. "Why can't I accept my PLUS Loan?"
  4. Pizza is brought
  5. "I need to speak with an adult"
  6. Sleeveless Fred
  7. Caller cries on the phone
  8. Verification was completed last week
  9. SAP not completed
  10. Parent takes the phone from the student
  11. "Refund my ED?"
  12. ATB Hold
  13. Caller thinks NAU is a different school
  14. Caller refers to another Arizona University
  15. Student is selected for Verification
  16. "I'm at work"
  17. Someone says they need Chocolate
  18. Donuts are brought
  19. "I'm the one paying the bills!"
  20. You have to FERPA someone
  21. "Why are there 2 tuition charges"
  22. Baby/kids screaming
  23. Dogs barking
  24. Gold/Sage Verification
  25. NAU error
  26. Caller asks a question that was answered in the prompt
  27. Caller puts us on hold
  28. Parent is on Student's LOUIE Account
  29. Call ends happily
  30. Heated Call
  31. Did Title IV and wants it removed
  32. "Can I pay over the phone?"
  33. BVF was completed incorrectly
  34. Someone says they need coffee
  35. Student isn't enrolled
  36. Takes you off/puts you on speaker
  37. You have a call longer than 30 mins
  38. Someone pretends to be a student
  39. "An SSC's First Response is FREEED"
  40. Hasn't submitted a FAFSA
  41. "I'm in my car"
  42. Brenda randomly brings food!
  43. Caller tells you their entire life story
  44. "Can I Apply for Fall-19?