SetExpectationsCompletedProperDocumentationWaived LFandDocumentedItProperTop-DownNegotiationStatedMini-MirandaReadACHDisclosureVerbatimLeftMessageCorrectlyWhenRequiredNoted theCall wasDisconnectedCompletedProper IOK,Clicked IOKButton andDocumented ItResulted CallAppropriatelyAssumptiveOpeningAskedforEmailObtainedRPD andDocumentedExpressedEmpathyInformedCH ofPotentialLFConfirmedExact Dateand Amountof PaymentArrangementSetExpectationsCompletedProperDocumentationWaived LFandDocumentedItProperTop-DownNegotiationStatedMini-MirandaReadACHDisclosureVerbatimLeftMessageCorrectlyWhenRequiredNoted theCall wasDisconnectedCompletedProper IOK,Clicked IOKButton andDocumented ItResulted CallAppropriatelyAssumptiveOpeningAskedforEmailObtainedRPD andDocumentedExpressedEmpathyInformedCH ofPotentialLFConfirmedExact Dateand Amountof PaymentArrangement

KCTCQT Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set Expectations
  2. Completed Proper Documentation
  3. Waived LF and Documented It
  4. Proper Top-Down Negotiation
  5. Stated Mini-Miranda
  6. Read ACH Disclosure Verbatim
  7. Left Message Correctly When Required
  8. Noted the Call was Disconnected
  9. Completed Proper IOK, Clicked IOK Button and Documented It
  10. Resulted Call Appropriately
  11. Assumptive Opening
  12. Asked for Email
  13. Obtained RPD and Documented
  14. Expressed Empathy
  15. Informed CH of Potential LF
  16. Confirmed Exact Date and Amount of Payment Arrangement