SetExpectationsAssumptiveOpeningStatedMini-MirandaConfirmedExact Dateand Amountof PaymentArrangementReadACHDisclosureVerbatimLeftMessageCorrectlyWhenRequiredExpressedEmpathyWaived LFandDocumentedItResulted CallAppropriatelyObtainedRPD andDocumentedInformedCH ofPotentialLFCompletedProperDocumentationAskedforEmailProperTop-DownNegotiationNoted theCall wasDisconnectedCompletedProper IOK,Clicked IOKButton andDocumented ItSetExpectationsAssumptiveOpeningStatedMini-MirandaConfirmedExact Dateand Amountof PaymentArrangementReadACHDisclosureVerbatimLeftMessageCorrectlyWhenRequiredExpressedEmpathyWaived LFandDocumentedItResulted CallAppropriatelyObtainedRPD andDocumentedInformedCH ofPotentialLFCompletedProperDocumentationAskedforEmailProperTop-DownNegotiationNoted theCall wasDisconnectedCompletedProper IOK,Clicked IOKButton andDocumented It

KCTCQT Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set Expectations
  2. Assumptive Opening
  3. Stated Mini-Miranda
  4. Confirmed Exact Date and Amount of Payment Arrangement
  5. Read ACH Disclosure Verbatim
  6. Left Message Correctly When Required
  7. Expressed Empathy
  8. Waived LF and Documented It
  9. Resulted Call Appropriately
  10. Obtained RPD and Documented
  11. Informed CH of Potential LF
  12. Completed Proper Documentation
  13. Asked for Email
  14. Proper Top-Down Negotiation
  15. Noted the Call was Disconnected
  16. Completed Proper IOK, Clicked IOK Button and Documented It