ReadACHDisclosureVerbatimConfirmedExact Dateand Amountof PaymentArrangementInformedCH ofPotentialLFObtainedRPD andDocumentedCompletedProperDocumentationCompletedProper IOK,Clicked IOKButton andDocumented ItAssumptiveOpeningStatedMini-MirandaLeftMessageCorrectlyWhenRequiredWaived LFandDocumentedItProperTop-DownNegotiationResulted CallAppropriatelyAskedforEmailNoted theCall wasDisconnectedExpressedEmpathySetExpectationsReadACHDisclosureVerbatimConfirmedExact Dateand Amountof PaymentArrangementInformedCH ofPotentialLFObtainedRPD andDocumentedCompletedProperDocumentationCompletedProper IOK,Clicked IOKButton andDocumented ItAssumptiveOpeningStatedMini-MirandaLeftMessageCorrectlyWhenRequiredWaived LFandDocumentedItProperTop-DownNegotiationResulted CallAppropriatelyAskedforEmailNoted theCall wasDisconnectedExpressedEmpathySetExpectations

KCTCQT Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Read ACH Disclosure Verbatim
  2. Confirmed Exact Date and Amount of Payment Arrangement
  3. Informed CH of Potential LF
  4. Obtained RPD and Documented
  5. Completed Proper Documentation
  6. Completed Proper IOK, Clicked IOK Button and Documented It
  7. Assumptive Opening
  8. Stated Mini-Miranda
  9. Left Message Correctly When Required
  10. Waived LF and Documented It
  11. Proper Top-Down Negotiation
  12. Resulted Call Appropriately
  13. Asked for Email
  14. Noted the Call was Disconnected
  15. Expressed Empathy
  16. Set Expectations