(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Expressed Empathy
Set Expectations
Confirmed Exact Date and Amount of Payment Arrangement
Assumptive Opening
Waived LF and Documented It
Informed CH of Potential LF
Left Message Correctly When Required
Resulted Call Appropriately
Noted the Call was Disconnected
Completed Proper IOK, Clicked IOK Button and Documented It
