InformedCH ofPotentialLFResulted CallAppropriatelyConfirmedExact Dateand Amountof PaymentArrangementCompletedProperDocumentationCompletedProper IOK,Clicked IOKButton andDocumented ItLeftMessageCorrectlyWhenRequiredSetExpectationsWaived LFandDocumentedItObtainedRPD andDocumentedStatedMini-MirandaProperTop-DownNegotiationAskedforEmailExpressedEmpathyReadACHDisclosureVerbatimNoted theCall wasDisconnectedAssumptiveOpeningInformedCH ofPotentialLFResulted CallAppropriatelyConfirmedExact Dateand Amountof PaymentArrangementCompletedProperDocumentationCompletedProper IOK,Clicked IOKButton andDocumented ItLeftMessageCorrectlyWhenRequiredSetExpectationsWaived LFandDocumentedItObtainedRPD andDocumentedStatedMini-MirandaProperTop-DownNegotiationAskedforEmailExpressedEmpathyReadACHDisclosureVerbatimNoted theCall wasDisconnectedAssumptiveOpening

KCTCQT Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Informed CH of Potential LF
  2. Resulted Call Appropriately
  3. Confirmed Exact Date and Amount of Payment Arrangement
  4. Completed Proper Documentation
  5. Completed Proper IOK, Clicked IOK Button and Documented It
  6. Left Message Correctly When Required
  7. Set Expectations
  8. Waived LF and Documented It
  9. Obtained RPD and Documented
  10. Stated Mini-Miranda
  11. Proper Top-Down Negotiation
  12. Asked for Email
  13. Expressed Empathy
  14. Read ACH Disclosure Verbatim
  15. Noted the Call was Disconnected
  16. Assumptive Opening