ConfirmedExact Dateand Amountof PaymentArrangementObtainedRPD andDocumentedWaived LFandDocumentedItCompletedProperDocumentationCompletedProper IOK,Clicked IOKButton andDocumented ItSetExpectationsNoted theCall wasDisconnectedAssumptiveOpeningInformedCH ofPotentialLFLeftMessageCorrectlyWhenRequiredAskedforEmailProperTop-DownNegotiationReadACHDisclosureVerbatimResulted CallAppropriatelyExpressedEmpathyStatedMini-MirandaConfirmedExact Dateand Amountof PaymentArrangementObtainedRPD andDocumentedWaived LFandDocumentedItCompletedProperDocumentationCompletedProper IOK,Clicked IOKButton andDocumented ItSetExpectationsNoted theCall wasDisconnectedAssumptiveOpeningInformedCH ofPotentialLFLeftMessageCorrectlyWhenRequiredAskedforEmailProperTop-DownNegotiationReadACHDisclosureVerbatimResulted CallAppropriatelyExpressedEmpathyStatedMini-Miranda

KCTCQT Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Confirmed Exact Date and Amount of Payment Arrangement
  2. Obtained RPD and Documented
  3. Waived LF and Documented It
  4. Completed Proper Documentation
  5. Completed Proper IOK, Clicked IOK Button and Documented It
  6. Set Expectations
  7. Noted the Call was Disconnected
  8. Assumptive Opening
  9. Informed CH of Potential LF
  10. Left Message Correctly When Required
  11. Asked for Email
  12. Proper Top-Down Negotiation
  13. Read ACH Disclosure Verbatim
  14. Resulted Call Appropriately
  15. Expressed Empathy
  16. Stated Mini-Miranda