ReadACHDisclosureVerbatimAskedforEmailAssumptiveOpeningObtainedRPD andDocumentedCompletedProper IOK,Clicked IOKButton andDocumented ItInformedCH ofPotentialLFSetExpectationsLeftMessageCorrectlyWhenRequiredResulted CallAppropriatelyExpressedEmpathyConfirmedExact Dateand Amountof PaymentArrangementWaived LFandDocumentedItStatedMini-MirandaProperTop-DownNegotiationNoted theCall wasDisconnectedCompletedProperDocumentationReadACHDisclosureVerbatimAskedforEmailAssumptiveOpeningObtainedRPD andDocumentedCompletedProper IOK,Clicked IOKButton andDocumented ItInformedCH ofPotentialLFSetExpectationsLeftMessageCorrectlyWhenRequiredResulted CallAppropriatelyExpressedEmpathyConfirmedExact Dateand Amountof PaymentArrangementWaived LFandDocumentedItStatedMini-MirandaProperTop-DownNegotiationNoted theCall wasDisconnectedCompletedProperDocumentation

KCTCQT Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Read ACH Disclosure Verbatim
  2. Asked for Email
  3. Assumptive Opening
  4. Obtained RPD and Documented
  5. Completed Proper IOK, Clicked IOK Button and Documented It
  6. Informed CH of Potential LF
  7. Set Expectations
  8. Left Message Correctly When Required
  9. Resulted Call Appropriately
  10. Expressed Empathy
  11. Confirmed Exact Date and Amount of Payment Arrangement
  12. Waived LF and Documented It
  13. Stated Mini-Miranda
  14. Proper Top-Down Negotiation
  15. Noted the Call was Disconnected
  16. Completed Proper Documentation