AskedforEmailInformedCH ofPotentialLFConfirmedExact Dateand Amountof PaymentArrangementProperTop-DownNegotiationObtainedRPD andDocumentedNoted theCall wasDisconnectedLeftMessageCorrectlyWhenRequiredExpressedEmpathyWaived LFandDocumentedItSetExpectationsResulted CallAppropriatelyCompletedProper IOK,Clicked IOKButton andDocumented ItStatedMini-MirandaReadACHDisclosureVerbatimAssumptiveOpeningCompletedProperDocumentationAskedforEmailInformedCH ofPotentialLFConfirmedExact Dateand Amountof PaymentArrangementProperTop-DownNegotiationObtainedRPD andDocumentedNoted theCall wasDisconnectedLeftMessageCorrectlyWhenRequiredExpressedEmpathyWaived LFandDocumentedItSetExpectationsResulted CallAppropriatelyCompletedProper IOK,Clicked IOKButton andDocumented ItStatedMini-MirandaReadACHDisclosureVerbatimAssumptiveOpeningCompletedProperDocumentation

KCTCQT Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked for Email
  2. Informed CH of Potential LF
  3. Confirmed Exact Date and Amount of Payment Arrangement
  4. Proper Top-Down Negotiation
  5. Obtained RPD and Documented
  6. Noted the Call was Disconnected
  7. Left Message Correctly When Required
  8. Expressed Empathy
  9. Waived LF and Documented It
  10. Set Expectations
  11. Resulted Call Appropriately
  12. Completed Proper IOK, Clicked IOK Button and Documented It
  13. Stated Mini-Miranda
  14. Read ACH Disclosure Verbatim
  15. Assumptive Opening
  16. Completed Proper Documentation