Waived LFandDocumentedItConfirmedExact Dateand Amountof PaymentArrangementAskedforEmailStatedMini-MirandaCompletedProper IOK,Clicked IOKButton andDocumented ItExpressedEmpathyObtainedRPD andDocumentedCompletedProperDocumentationLeftMessageCorrectlyWhenRequiredResulted CallAppropriatelyProperTop-DownNegotiationReadACHDisclosureVerbatimNoted theCall wasDisconnectedInformedCH ofPotentialLFSetExpectationsAssumptiveOpeningWaived LFandDocumentedItConfirmedExact Dateand Amountof PaymentArrangementAskedforEmailStatedMini-MirandaCompletedProper IOK,Clicked IOKButton andDocumented ItExpressedEmpathyObtainedRPD andDocumentedCompletedProperDocumentationLeftMessageCorrectlyWhenRequiredResulted CallAppropriatelyProperTop-DownNegotiationReadACHDisclosureVerbatimNoted theCall wasDisconnectedInformedCH ofPotentialLFSetExpectationsAssumptiveOpening

KCTCQT Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Waived LF and Documented It
  2. Confirmed Exact Date and Amount of Payment Arrangement
  3. Asked for Email
  4. Stated Mini-Miranda
  5. Completed Proper IOK, Clicked IOK Button and Documented It
  6. Expressed Empathy
  7. Obtained RPD and Documented
  8. Completed Proper Documentation
  9. Left Message Correctly When Required
  10. Resulted Call Appropriately
  11. Proper Top-Down Negotiation
  12. Read ACH Disclosure Verbatim
  13. Noted the Call was Disconnected
  14. Informed CH of Potential LF
  15. Set Expectations
  16. Assumptive Opening