AssumptiveOpeningObtainedRPD andDocumentedAskedforEmailConfirmedExact Dateand Amountof PaymentArrangementLeftMessageCorrectlyWhenRequiredReadACHDisclosureVerbatimNoted theCall wasDisconnectedProperTop-DownNegotiationSetExpectationsInformedCH ofPotentialLFExpressedEmpathyCompletedProperDocumentationStatedMini-MirandaCompletedProper IOK,Clicked IOKButton andDocumented ItWaived LFandDocumentedItResulted CallAppropriatelyAssumptiveOpeningObtainedRPD andDocumentedAskedforEmailConfirmedExact Dateand Amountof PaymentArrangementLeftMessageCorrectlyWhenRequiredReadACHDisclosureVerbatimNoted theCall wasDisconnectedProperTop-DownNegotiationSetExpectationsInformedCH ofPotentialLFExpressedEmpathyCompletedProperDocumentationStatedMini-MirandaCompletedProper IOK,Clicked IOKButton andDocumented ItWaived LFandDocumentedItResulted CallAppropriately

KCTCQT Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assumptive Opening
  2. Obtained RPD and Documented
  3. Asked for Email
  4. Confirmed Exact Date and Amount of Payment Arrangement
  5. Left Message Correctly When Required
  6. Read ACH Disclosure Verbatim
  7. Noted the Call was Disconnected
  8. Proper Top-Down Negotiation
  9. Set Expectations
  10. Informed CH of Potential LF
  11. Expressed Empathy
  12. Completed Proper Documentation
  13. Stated Mini-Miranda
  14. Completed Proper IOK, Clicked IOK Button and Documented It
  15. Waived LF and Documented It
  16. Resulted Call Appropriately