“I Want to DoEverything ICan to HelpYou With…”Add anAuthorizedUser“What IKnowAboutThis Is…”ReviewPendingChargesCM asksabout $1AmazonChargeAsked toRead AllPost-StatementChargesVerifyVerbalPassword“If I’munderstandingyoucorrectly…”BalanceTransferRequest“I’m trulysorry to hearabout yourexperience”RelateWith aPersonalExperience“Let meknow if I’mgetting thestory right…”ExplainResidualInterestLowerCreditLineRequest“We always valuecustomers whoare keen to giveus their feedback.I will be sure topass on what youhave told me”“I KnowThis IsImportantto You”“Your satisfactionmeans everythingto us. Have wecoveredeverything thatyou wanted todiscuss today?”Late FeeRemoval“I Hear HowImportant(situation) is, and IWant to Get Youthe BestInformation”Set UpPinRedeemCBB for aGift CardSendTemporaryPasswordResend 2+Statementson 1AccountVerifySequence& XIDTransfertoBanking“Thank youvery muchfor alertingus aboutthis…”“Is thereanything else,big or small,that I can helpyou withtoday?”ExplainPaymentAllocationNewCardDesignLIRApproved“I EnjoyedSpeaking/Workingwith You Today”SuppressPenaltyAPR“IAppreciateYourPatience”AsksTheirCreditScoreCM AsksAbout theWeatherCMComplimentsYou (helpful,complimentcall, etc.)StatementBalancePayment“ThatWouldFrustrateMe, Too”“I Am Going toResearch ThisFurther andPlace You Ona Brief Hold”“I’d love tohelp youwith that”“What IResearchedIs…”“I See You’veBeen withDiscover for #Years. That’sa Long Time!”“I can seehow thatwould bedifficult”“Give me justa minutewhile I figurethis out foryou”ChargeOffTransferCelebrateaVacation“Greatquestion,let me findout for you”MinimumPaymentGasAuthorizationQuestion“I Want to DoEverything ICan to HelpYou With…”Add anAuthorizedUser“What IKnowAboutThis Is…”ReviewPendingChargesCM asksabout $1AmazonChargeAsked toRead AllPost-StatementChargesVerifyVerbalPassword“If I’munderstandingyoucorrectly…”BalanceTransferRequest“I’m trulysorry to hearabout yourexperience”RelateWith aPersonalExperience“Let meknow if I’mgetting thestory right…”ExplainResidualInterestLowerCreditLineRequest“We always valuecustomers whoare keen to giveus their feedback.I will be sure topass on what youhave told me”“I KnowThis IsImportantto You”“Your satisfactionmeans everythingto us. Have wecoveredeverything thatyou wanted todiscuss today?”Late FeeRemoval“I Hear HowImportant(situation) is, and IWant to Get Youthe BestInformation”Set UpPinRedeemCBB for aGift CardSendTemporaryPasswordResend 2+Statementson 1AccountVerifySequence& XIDTransfertoBanking“Thank youvery muchfor alertingus aboutthis…”“Is thereanything else,big or small,that I can helpyou withtoday?”ExplainPaymentAllocationNewCardDesignLIRApproved“I EnjoyedSpeaking/Workingwith You Today”SuppressPenaltyAPR“IAppreciateYourPatience”AsksTheirCreditScoreCM AsksAbout theWeatherCMComplimentsYou (helpful,complimentcall, etc.)StatementBalancePayment“ThatWouldFrustrateMe, Too”“I Am Going toResearch ThisFurther andPlace You Ona Brief Hold”“I’d love tohelp youwith that”“What IResearchedIs…”“I See You’veBeen withDiscover for #Years. That’sa Long Time!”“I can seehow thatwould bedifficult”“Give me justa minutewhile I figurethis out foryou”ChargeOffTransferCelebrateaVacation“Greatquestion,let me findout for you”MinimumPaymentGasAuthorizationQuestion

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “I Want to Do Everything I Can to Help You With…”
  2. Add an Authorized User
  3. “What I Know About This Is…”
  4. Review Pending Charges
  5. CM asks about $1 Amazon Charge
  6. Asked to Read All Post-Statement Charges
  7. Verify Verbal Password
  8. “If I’m understanding you correctly…”
  9. Balance Transfer Request
  10. “I’m truly sorry to hear about your experience”
  11. Relate With a Personal Experience
  12. “Let me know if I’m getting the story right…”
  13. Explain Residual Interest
  14. Lower Credit Line Request
  15. “We always value customers who are keen to give us their feedback. I will be sure to pass on what you have told me”
  16. “I Know This Is Important to You”
  17. “Your satisfaction means everything to us. Have we covered everything that you wanted to discuss today?”
  18. Late Fee Removal
  19. “I Hear How Important (situation) is, and I Want to Get You the Best Information”
  20. Set Up Pin
  21. Redeem CBB for a Gift Card
  22. Send Temporary Password
  23. Resend 2+ Statements on 1 Account
  24. Verify Sequence & XID
  25. Transfer to Banking
  26. “Thank you very much for alerting us about this…”
  27. “Is there anything else, big or small, that I can help you with today?”
  28. Explain Payment Allocation
  29. New Card Design
  30. LIR Approved
  31. “I Enjoyed Speaking/Working with You Today”
  32. Suppress Penalty APR
  33. “I Appreciate Your Patience”
  34. Asks Their Credit Score
  35. CM Asks About the Weather
  36. CM Compliments You (helpful, compliment call, etc.)
  37. Statement Balance Payment
  38. “That Would Frustrate Me, Too”
  39. “I Am Going to Research This Further and Place You On a Brief Hold”
  40. “I’d love to help you with that”
  41. “What I Researched Is…”
  42. “I See You’ve Been with Discover for # Years. That’s a Long Time!”
  43. “I can see how that would be difficult”
  44. “Give me just a minute while I figure this out for you”
  45. Charge Off Transfer
  46. Celebrate a Vacation
  47. “Great question, let me find out for you”
  48. Minimum Payment
  49. Gas Authorization Question