InformationEOC, SOBHIPPAVerificationCallLibertyDentalDiscussdentalbenefitsStraightenout a billProvidersearchgive nameDiscussbillingclaimsUseMACESSMakeConnectreferralCallproviderbillingDiscussprior-authPharmacyUseMedysisMake myadvocatereferralReferenceAtlasDOCsMemberService #on IDCardMake MyAdvocatereferralUse callscriptingDiscussOTCUse DrugFormularyUse callscriptingSendInformaionEOC, SOBMake MyAdvocatereferralMemberService #ID CardMake MyAdvocatereferralUse eSDpharmacyquestionsHIPPAVerificationDiscussExtraHelpUse CallScriptingMemberService #ID CardSendInformationEOC, SOBMemberService #on IDCardMemberService #ID cardUseFacetsclaimsquestionsCallLogisticareHIPPAverificationDiscussTransporta-tionDiscussbenefitsusingEOCUse CallScriptingDiscussbenefitusingSOBInformationEOC, SOBHIPPAVerificationCallLibertyDentalDiscussdentalbenefitsStraightenout a billProvidersearchgive nameDiscussbillingclaimsUseMACESSMakeConnectreferralCallproviderbillingDiscussprior-authPharmacyUseMedysisMake myadvocatereferralReferenceAtlasDOCsMemberService #on IDCardMake MyAdvocatereferralUse callscriptingDiscussOTCUse DrugFormularyUse callscriptingSendInformaionEOC, SOBMake MyAdvocatereferralMemberService #ID CardMake MyAdvocatereferralUse eSDpharmacyquestionsHIPPAVerificationDiscussExtraHelpUse CallScriptingMemberService #ID CardSendInformationEOC, SOBMemberService #on IDCardMemberService #ID cardUseFacetsclaimsquestionsCallLogisticareHIPPAverificationDiscussTransporta-tionDiscussbenefitsusingEOCUse CallScriptingDiscussbenefitusingSOB

Concierge BINGO Access to Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Information EOC, SOB
  2. HIPPA Verification
  3. Call Liberty Dental
  4. Discuss dental benefits
  5. Straighten out a bill
  6. Provider search give name
  7. Discuss billing claims
  8. Use MACESS
  9. Make Connect referral
  10. Call provider billing
  11. Discuss prior-auth Pharmacy
  12. Use Medysis
  13. Make my advocate referral
  14. Reference Atlas DOCs
  15. Member Service # on ID Card
  16. Make My Advocate referral
  17. Use call scripting
  18. Discuss OTC
  19. Use Drug Formulary
  20. Use call scripting
  21. Send Informaion EOC, SOB
  22. Make My Advocate referral
  23. Member Service # ID Card
  24. Make My Advocate referral
  25. Use eSD pharmacy questions
  26. HIPPA Verification
  27. Discuss Extra Help
  28. Use Call Scripting
  29. Member Service # ID Card
  30. Send Information EOC, SOB
  31. Member Service # on ID Card
  32. Member Service # ID card
  33. Use Facets claims questions
  34. Call Logisticare
  35. HIPPA verification
  36. Discuss Transporta-tion
  37. Discuss benefits using EOC
  38. Use Call Scripting
  39. Discuss benefit using SOB