MemberService #on IDCardSendInformaionEOC, SOBCallLibertyDentalUseMedysisMemberService #on IDCardProvidersearchgive nameReferenceAtlasDOCsCallLogisticareUse callscriptingHIPPAverificationDiscussExtraHelpHIPPAVerificationMemberService #ID CardUse eSDpharmacyquestionsUse DrugFormularyUse callscriptingSendInformationEOC, SOBDiscussbenefitsusingEOCUse CallScriptingMake myadvocatereferralMake MyAdvocatereferralMemberService #ID cardUse CallScriptingDiscussdentalbenefitsDiscussOTCUseFacetsclaimsquestionsDiscussbillingclaimsCallproviderbillingDiscussTransporta-tionHIPPAVerificationMake MyAdvocatereferralMake MyAdvocatereferralDiscussbenefitusingSOBMakeConnectreferralDiscussprior-authPharmacyInformationEOC, SOBMemberService #ID CardUseMACESSStraightenout a billMemberService #on IDCardSendInformaionEOC, SOBCallLibertyDentalUseMedysisMemberService #on IDCardProvidersearchgive nameReferenceAtlasDOCsCallLogisticareUse callscriptingHIPPAverificationDiscussExtraHelpHIPPAVerificationMemberService #ID CardUse eSDpharmacyquestionsUse DrugFormularyUse callscriptingSendInformationEOC, SOBDiscussbenefitsusingEOCUse CallScriptingMake myadvocatereferralMake MyAdvocatereferralMemberService #ID cardUse CallScriptingDiscussdentalbenefitsDiscussOTCUseFacetsclaimsquestionsDiscussbillingclaimsCallproviderbillingDiscussTransporta-tionHIPPAVerificationMake MyAdvocatereferralMake MyAdvocatereferralDiscussbenefitusingSOBMakeConnectreferralDiscussprior-authPharmacyInformationEOC, SOBMemberService #ID CardUseMACESSStraightenout a bill

Concierge BINGO Access to Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member Service # on ID Card
  2. Send Informaion EOC, SOB
  3. Call Liberty Dental
  4. Use Medysis
  5. Member Service # on ID Card
  6. Provider search give name
  7. Reference Atlas DOCs
  8. Call Logisticare
  9. Use call scripting
  10. HIPPA verification
  11. Discuss Extra Help
  12. HIPPA Verification
  13. Member Service # ID Card
  14. Use eSD pharmacy questions
  15. Use Drug Formulary
  16. Use call scripting
  17. Send Information EOC, SOB
  18. Discuss benefits using EOC
  19. Use Call Scripting
  20. Make my advocate referral
  21. Make My Advocate referral
  22. Member Service # ID card
  23. Use Call Scripting
  24. Discuss dental benefits
  25. Discuss OTC
  26. Use Facets claims questions
  27. Discuss billing claims
  28. Call provider billing
  29. Discuss Transporta-tion
  30. HIPPA Verification
  31. Make My Advocate referral
  32. Make My Advocate referral
  33. Discuss benefit using SOB
  34. Make Connect referral
  35. Discuss prior-auth Pharmacy
  36. Information EOC, SOB
  37. Member Service # ID Card
  38. Use MACESS
  39. Straighten out a bill