Use callscriptingUseMACESSUseFacetsclaimsquestionsHIPPAverificationHIPPAVerificationDiscussbenefitsusingEOCDiscussdentalbenefitsMakeConnectreferralStraightenout a billUse CallScriptingReferenceAtlasDOCsMake myadvocatereferralMemberService #ID cardCallLogisticareDiscussExtraHelpInformationEOC, SOBUse CallScriptingMemberService #on IDCardMemberService #ID CardUse DrugFormularySendInformaionEOC, SOBHIPPAVerificationCallproviderbillingDiscussprior-authPharmacyDiscussbenefitusingSOBDiscussTransporta-tionUse eSDpharmacyquestionsUseMedysisUse callscriptingDiscussOTCMemberService #on IDCardProvidersearchgive nameMake MyAdvocatereferralMake MyAdvocatereferralCallLibertyDentalSendInformationEOC, SOBMemberService #ID CardMake MyAdvocatereferralDiscussbillingclaimsUse callscriptingUseMACESSUseFacetsclaimsquestionsHIPPAverificationHIPPAVerificationDiscussbenefitsusingEOCDiscussdentalbenefitsMakeConnectreferralStraightenout a billUse CallScriptingReferenceAtlasDOCsMake myadvocatereferralMemberService #ID cardCallLogisticareDiscussExtraHelpInformationEOC, SOBUse CallScriptingMemberService #on IDCardMemberService #ID CardUse DrugFormularySendInformaionEOC, SOBHIPPAVerificationCallproviderbillingDiscussprior-authPharmacyDiscussbenefitusingSOBDiscussTransporta-tionUse eSDpharmacyquestionsUseMedysisUse callscriptingDiscussOTCMemberService #on IDCardProvidersearchgive nameMake MyAdvocatereferralMake MyAdvocatereferralCallLibertyDentalSendInformationEOC, SOBMemberService #ID CardMake MyAdvocatereferralDiscussbillingclaims

Concierge BINGO Access to Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use call scripting
  2. Use MACESS
  3. Use Facets claims questions
  4. HIPPA verification
  5. HIPPA Verification
  6. Discuss benefits using EOC
  7. Discuss dental benefits
  8. Make Connect referral
  9. Straighten out a bill
  10. Use Call Scripting
  11. Reference Atlas DOCs
  12. Make my advocate referral
  13. Member Service # ID card
  14. Call Logisticare
  15. Discuss Extra Help
  16. Information EOC, SOB
  17. Use Call Scripting
  18. Member Service # on ID Card
  19. Member Service # ID Card
  20. Use Drug Formulary
  21. Send Informaion EOC, SOB
  22. HIPPA Verification
  23. Call provider billing
  24. Discuss prior-auth Pharmacy
  25. Discuss benefit using SOB
  26. Discuss Transporta-tion
  27. Use eSD pharmacy questions
  28. Use Medysis
  29. Use call scripting
  30. Discuss OTC
  31. Member Service # on ID Card
  32. Provider search give name
  33. Make My Advocate referral
  34. Make My Advocate referral
  35. Call Liberty Dental
  36. Send Information EOC, SOB
  37. Member Service # ID Card
  38. Make My Advocate referral
  39. Discuss billing claims