InformationEOC, SOBSendInformationEOC, SOBUse callscriptingUseFacetsclaimsquestionsUse eSDpharmacyquestionsMemberService #ID CardHIPPAVerificationSendInformaionEOC, SOBDiscussbillingclaimsDiscussExtraHelpDiscussbenefitusingSOBUse callscriptingMake myadvocatereferralReferenceAtlasDOCsUseMedysisUse CallScriptingMakeConnectreferralMake MyAdvocatereferralMake MyAdvocatereferralDiscussbenefitsusingEOCMemberService #on IDCardProvidersearchgive nameDiscussOTCCallLogisticareUse DrugFormularyMake MyAdvocatereferralDiscussdentalbenefitsCallproviderbillingDiscussTransporta-tionCallLibertyDentalUseMACESSMemberService #ID cardStraightenout a billMemberService #ID CardDiscussprior-authPharmacyHIPPAverificationUse CallScriptingHIPPAVerificationMemberService #on IDCardInformationEOC, SOBSendInformationEOC, SOBUse callscriptingUseFacetsclaimsquestionsUse eSDpharmacyquestionsMemberService #ID CardHIPPAVerificationSendInformaionEOC, SOBDiscussbillingclaimsDiscussExtraHelpDiscussbenefitusingSOBUse callscriptingMake myadvocatereferralReferenceAtlasDOCsUseMedysisUse CallScriptingMakeConnectreferralMake MyAdvocatereferralMake MyAdvocatereferralDiscussbenefitsusingEOCMemberService #on IDCardProvidersearchgive nameDiscussOTCCallLogisticareUse DrugFormularyMake MyAdvocatereferralDiscussdentalbenefitsCallproviderbillingDiscussTransporta-tionCallLibertyDentalUseMACESSMemberService #ID cardStraightenout a billMemberService #ID CardDiscussprior-authPharmacyHIPPAverificationUse CallScriptingHIPPAVerificationMemberService #on IDCard

Concierge BINGO Access to Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Information EOC, SOB
  2. Send Information EOC, SOB
  3. Use call scripting
  4. Use Facets claims questions
  5. Use eSD pharmacy questions
  6. Member Service # ID Card
  7. HIPPA Verification
  8. Send Informaion EOC, SOB
  9. Discuss billing claims
  10. Discuss Extra Help
  11. Discuss benefit using SOB
  12. Use call scripting
  13. Make my advocate referral
  14. Reference Atlas DOCs
  15. Use Medysis
  16. Use Call Scripting
  17. Make Connect referral
  18. Make My Advocate referral
  19. Make My Advocate referral
  20. Discuss benefits using EOC
  21. Member Service # on ID Card
  22. Provider search give name
  23. Discuss OTC
  24. Call Logisticare
  25. Use Drug Formulary
  26. Make My Advocate referral
  27. Discuss dental benefits
  28. Call provider billing
  29. Discuss Transporta-tion
  30. Call Liberty Dental
  31. Use MACESS
  32. Member Service # ID card
  33. Straighten out a bill
  34. Member Service # ID Card
  35. Discuss prior-auth Pharmacy
  36. HIPPA verification
  37. Use Call Scripting
  38. HIPPA Verification
  39. Member Service # on ID Card