Thank a support staff member Completed change during FCR Use AFS Handbook as a reference Refer client to community resources Cleared all G1 Edits Cleared 10 G1DX edits Complete case notes at interview Upload a document from client Completed CC Change Complete a CC on Day 1 Get verification for client at FCR Check ACES before interview Complete a SNAP case on Day 1 Looked up item in policy Take selfie with co-worker Assist peer with case Completed EO at FCR Nothing in workflow over 60 days old Give a WooHoo to a coworker Cleared 10 G1DX Edits Return all voicemail by end of day Completed 4 cold calls day 1 Completed a self-care task Completed change while client on phone Ate a healthy snack Staff case with supervisor Gave peer a written WooHoo Use Best Available Information Completed Agency View Complete a MCR Cleaned cubicle Looked up item on Quest Answered phone call same day Complete a Change Smiled at supervisor All items in workflow packeted Worked an Fdeny 45 Got hold of Fdeny 59 for interview Assisted client with proxy Thank a support staff member Completed change during FCR Use AFS Handbook as a reference Refer client to community resources Cleared all G1 Edits Cleared 10 G1DX edits Complete case notes at interview Upload a document from client Completed CC Change Complete a CC on Day 1 Get verification for client at FCR Check ACES before interview Complete a SNAP case on Day 1 Looked up item in policy Take selfie with co-worker Assist peer with case Completed EO at FCR Nothing in workflow over 60 days old Give a WooHoo to a coworker Cleared 10 G1DX Edits Return all voicemail by end of day Completed 4 cold calls day 1 Completed a self-care task Completed change while client on phone Ate a healthy snack Staff case with supervisor Gave peer a written WooHoo Use Best Available Information Completed Agency View Complete a MCR Cleaned cubicle Looked up item on Quest Answered phone call same day Complete a Change Smiled at supervisor All items in workflow packeted Worked an Fdeny 45 Got hold of Fdeny 59 for interview Assisted client with proxy
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Thank a support staff member
B-Completed change during FCR
G-Use AFS Handbook as a reference
G-Refer client to community resources
I-Cleared all G1 Edits
I-Cleared 10 G1DX edits
G-Complete case notes at interview
N-Upload a document from client
O-Completed CC Change
I-Complete a CC on Day 1
B-Get verification for client at FCR
I-Check ACES before interview
B-Complete a SNAP case on Day 1
N-Looked up item in policy
I-Take selfie with co-worker
B-Assist peer with case
B-Completed EO at FCR
N-Nothing in workflow over 60 days old
I-Give a WooHoo to a coworker
I-Cleared 10 G1DX Edits
O-Return all voicemail by end of day
G-Completed 4 cold calls day 1
B-Completed a self-care task
G-Completed change while client on phone
O-Ate a healthy snack
N-Staff case with supervisor
B-Gave peer a written WooHoo
B-Use Best Available Information
N-Completed Agency View
O-Complete a MCR
O-Cleaned cubicle
G-Looked up item on Quest
G-Answered phone call same day
O-Complete a Change
O-Smiled at supervisor
N-All items in workflow packeted
O-Worked an Fdeny 45
G-Got hold of Fdeny 59 for interview
I-Assisted client with proxy