Upload a document from client Smiled at supervisor Completed 4 cold calls day 1 Answered phone call same day Ate a healthy snack Cleared 10 G1DX Edits Nothing in workflow over 60 days old Completed change during FCR Cleared all G1 Edits Refer client to community resources Cleared 10 G1DX edits Completed change while client on phone Use AFS Handbook as a reference Take selfie with co-worker Get verification for client at FCR Thank a support staff member Use Best Available Information Staff case with supervisor Worked an Fdeny 45 Give a WooHoo to a coworker Gave peer a written WooHoo Got hold of Fdeny 59 for interview Complete a SNAP case on Day 1 Assist peer with case Complete case notes at interview Cleaned cubicle Looked up item on Quest Completed EO at FCR Looked up item in policy All items in workflow packeted Return all voicemail by end of day Complete a CC on Day 1 Complete a MCR Completed a self-care task Assisted client with proxy Check ACES before interview Completed CC Change Completed Agency View Complete a Change Upload a document from client Smiled at supervisor Completed 4 cold calls day 1 Answered phone call same day Ate a healthy snack Cleared 10 G1DX Edits Nothing in workflow over 60 days old Completed change during FCR Cleared all G1 Edits Refer client to community resources Cleared 10 G1DX edits Completed change while client on phone Use AFS Handbook as a reference Take selfie with co-worker Get verification for client at FCR Thank a support staff member Use Best Available Information Staff case with supervisor Worked an Fdeny 45 Give a WooHoo to a coworker Gave peer a written WooHoo Got hold of Fdeny 59 for interview Complete a SNAP case on Day 1 Assist peer with case Complete case notes at interview Cleaned cubicle Looked up item on Quest Completed EO at FCR Looked up item in policy All items in workflow packeted Return all voicemail by end of day Complete a CC on Day 1 Complete a MCR Completed a self-care task Assisted client with proxy Check ACES before interview Completed CC Change Completed Agency View Complete a Change
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Upload a document from client
O-Smiled at supervisor
G-Completed 4 cold calls day 1
G-Answered phone call same day
O-Ate a healthy snack
I-Cleared 10 G1DX Edits
N-Nothing in workflow over 60 days old
B-Completed change during FCR
I-Cleared all G1 Edits
G-Refer client to community resources
I-Cleared 10 G1DX edits
G-Completed change while client on phone
G-Use AFS Handbook as a reference
I-Take selfie with co-worker
B-Get verification for client at FCR
N-Thank a support staff member
B-Use Best Available Information
N-Staff case with supervisor
O-Worked an Fdeny 45
I-Give a WooHoo to a coworker
B-Gave peer a written WooHoo
G-Got hold of Fdeny 59 for interview
B-Complete a SNAP case on Day 1
B-Assist peer with case
G-Complete case notes at interview
O-Cleaned cubicle
G-Looked up item on Quest
B-Completed EO at FCR
N-Looked up item in policy
N-All items in workflow packeted
O-Return all voicemail by end of day
I-Complete a CC on Day 1
O-Complete a MCR
B-Completed a self-care task
I-Assisted client with proxy
I-Check ACES before interview
O-Completed CC Change
N-Completed Agency View
O-Complete a Change