We are in thebusiness ofreplacinglegacy systemslike Zendesk3meetingsset on thephoneWe work with Unicornbrands like RTR,Glossier, & Away,because these industrydisrupters prioritizecustomer-centricity. Isthis a sentiment sharedat [company]?BEFOREYOUHANGUP....Successfullyhandled aSalesforceobjectionCompletelyunderstand.What did Imiss?I'm walkedthrough youronline supportand here weremy findings....I was pointedin yourdirection by[other contact]I'mfollowingup on myemailBrandsmigrate offzendeskbecause...I can help decreasethe total cost of yourcontact center by15%. Just like I didwith Abercrombie &FitchWhat's yourfeedback onmyapproach?Are youavailable tospeaktomorrow at3:00PM EST?3XElevatorPitchedWhat's thename &email of theappropriateperson?When doesyourZendeskcontractexpire?We are a first-classsolution forcompany's that trulyvalue delivering aneffortless experienceto their customersThe AmazonRainforest isliterally on fire, Ithink you havetime for a 10minute call.Got it. I'll bebrief then.The reasonfor my callis...On a scale of1-10, howeffective isyour solution?What kind ofcontentwould youlike to see inan email?Understand that youare under contract.Gut check though: Ifyou were not undercontract, would youconsider looking atother solutions? Why?Who else isinvolved inevaluatingCustomerService tools?I hate tobe a rockin yourshoeWe are in thebusiness ofreplacinglegacy systemslike Zendesk3meetingsset on thephoneWe work with Unicornbrands like RTR,Glossier, & Away,because these industrydisrupters prioritizecustomer-centricity. Isthis a sentiment sharedat [company]?BEFOREYOUHANGUP....Successfullyhandled aSalesforceobjectionCompletelyunderstand.What did Imiss?I'm walkedthrough youronline supportand here weremy findings....I was pointedin yourdirection by[other contact]I'mfollowingup on myemailBrandsmigrate offzendeskbecause...I can help decreasethe total cost of yourcontact center by15%. Just like I didwith Abercrombie &FitchWhat's yourfeedback onmyapproach?Are youavailable tospeaktomorrow at3:00PM EST?3XElevatorPitchedWhat's thename &email of theappropriateperson?When doesyourZendeskcontractexpire?We are a first-classsolution forcompany's that trulyvalue delivering aneffortless experienceto their customersThe AmazonRainforest isliterally on fire, Ithink you havetime for a 10minute call.Got it. I'll bebrief then.The reasonfor my callis...On a scale of1-10, howeffective isyour solution?What kind ofcontentwould youlike to see inan email?Understand that youare under contract.Gut check though: Ifyou were not undercontract, would youconsider looking atother solutions? Why?Who else isinvolved inevaluatingCustomerService tools?I hate tobe a rockin yourshoe

Cold Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. We are in the business of replacing legacy systems like Zendesk
  2. 3 meetings set on the phone
  3. We work with Unicorn brands like RTR, Glossier, & Away, because these industry disrupters prioritize customer-centricity. Is this a sentiment shared at [company]?
  4. BEFORE YOU HANG UP....
  5. Successfully handled a Salesforce objection
  6. Completely understand. What did I miss?
  7. I'm walked through your online support and here were my findings....
  8. I was pointed in your direction by [other contact]
  9. I'm following up on my email
  10. Brands migrate off zendesk because...
  11. I can help decrease the total cost of your contact center by 15%. Just like I did with Abercrombie & Fitch
  12. What's your feedback on my approach?
  13. Are you available to speak tomorrow at 3:00PM EST?
  14. 3X Elevator Pitched
  15. What's the name & email of the appropriate person?
  16. When does your Zendesk contract expire?
  17. We are a first-class solution for company's that truly value delivering an effortless experience to their customers
  18. The Amazon Rainforest is literally on fire, I think you have time for a 10 minute call.
  19. Got it. I'll be brief then. The reason for my call is...
  20. On a scale of 1-10, how effective is your solution?
  21. What kind of content would you like to see in an email?
  22. Understand that you are under contract. Gut check though: If you were not under contract, would you consider looking at other solutions? Why?
  23. Who else is involved in evaluating Customer Service tools?
  24. I hate to be a rock in your shoe