Cameback ontime frombreak2Send10surveysAskedQuestionson chat allshiftProperlyused theclosingscriptUpdateprefmethod ofcommOffered totroubleshootSend10surveysProperlyusedOpeningscriptFree!Troubleshootany unitSend10surveysadvisecustomerof onlinechatwasn'tlate fromlunchDe-escalateda callFree!UsedEmpathyCameback ontime frombreak1Replied topatty's"Goals"emailProvidedfirst callresolutionDe-escalateda callcongratulateduring apost callDe-escalateda callProvidedfirst callresolutionProvidedfirst callresolutionCameback ontime frombreak2Send10surveysAskedQuestionson chat allshiftProperlyused theclosingscriptUpdateprefmethod ofcommOffered totroubleshootSend10surveysProperlyusedOpeningscriptFree!Troubleshootany unitSend10surveysadvisecustomerof onlinechatwasn'tlate fromlunchDe-escalateda callFree!UsedEmpathyCameback ontime frombreak1Replied topatty's"Goals"emailProvidedfirst callresolutionDe-escalateda callcongratulateduring apost callDe-escalateda callProvidedfirst callresolutionProvidedfirst callresolution

Everything Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
O
4
B
5
N
6
B
7
I
8
G
9
O
10
G
11
B
12
G
13
O
14
I
15
I
16
N
17
G
18
I
19
B
20
G
21
N
22
B
23
N
24
O
  1. I-Came back on time from break2
  2. O-Send 10 surveys
  3. O-Asked Questions on chat all shift
  4. B-Properly used the closing script
  5. N-Update pref method of comm
  6. B-Offered to trouble shoot
  7. I-Send 10 surveys
  8. G-Properly used Opening script
  9. O-Free!
  10. G-Trouble shoot any unit
  11. B-Send 10 surveys
  12. G-advise customer of online chat
  13. O-wasn't late from lunch
  14. I-De-escalated a call
  15. I-Free!
  16. N-Used Empathy
  17. G-Came back on time from break1
  18. I-Replied to patty's "Goals" email
  19. B-Provided first call resolution
  20. G-De-escalated a call
  21. N-congratulate during a post call
  22. B-De-escalated a call
  23. N-Provided first call resolution
  24. O-Provided first call resolution