Cameback ontime frombreak2Troubleshootany unitDe-escalateda callFree!Cameback ontime frombreak1De-escalateda callReplied topatty's"Goals"emailDe-escalateda callAskedQuestionson chat allshiftProvidedfirst callresolutioncongratulateduring apost callFree!Send10surveysadvisecustomerof onlinechatProperlyusedOpeningscriptProvidedfirst callresolutionUsedEmpathywasn'tlate fromlunchProperlyused theclosingscriptProvidedfirst callresolutionOffered totroubleshootSend10surveysUpdateprefmethod ofcommSend10surveysCameback ontime frombreak2Troubleshootany unitDe-escalateda callFree!Cameback ontime frombreak1De-escalateda callReplied topatty's"Goals"emailDe-escalateda callAskedQuestionson chat allshiftProvidedfirst callresolutioncongratulateduring apost callFree!Send10surveysadvisecustomerof onlinechatProperlyusedOpeningscriptProvidedfirst callresolutionUsedEmpathywasn'tlate fromlunchProperlyused theclosingscriptProvidedfirst callresolutionOffered totroubleshootSend10surveysUpdateprefmethod ofcommSend10surveys

Everything Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
B
4
O
5
G
6
G
7
I
8
I
9
O
10
B
11
N
12
I
13
O
14
G
15
G
16
O
17
N
18
O
19
B
20
N
21
B
22
I
23
N
24
B
  1. I-Came back on time from break2
  2. G-Trouble shoot any unit
  3. B-De-escalated a call
  4. O-Free!
  5. G-Came back on time from break1
  6. G-De-escalated a call
  7. I-Replied to patty's "Goals" email
  8. I-De-escalated a call
  9. O-Asked Questions on chat all shift
  10. B-Provided first call resolution
  11. N-congratulate during a post call
  12. I-Free!
  13. O-Send 10 surveys
  14. G-advise customer of online chat
  15. G-Properly used Opening script
  16. O-Provided first call resolution
  17. N-Used Empathy
  18. O-wasn't late from lunch
  19. B-Properly used the closing script
  20. N-Provided first call resolution
  21. B-Offered to trouble shoot
  22. I-Send 10 surveys
  23. N-Update pref method of comm
  24. B-Send 10 surveys