(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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CU moved from competitor to Orbit, then brags about competitor
Refuses to troubleshoot
Multiple People
On
Phone
CU has "Just a quick question" that is not quick by any means.
Doesn't hang up phone after call.
Fixing impossible problem?
Multiple Start Times
Can't locate Date Code.
Contractor has installed many and has never had an issue ever ever ever.
CU moves ahead of instruction
Is doing or trying to do something extremely dangerous.
TONY FROM THE UK. or RON GEORGE WITH APPLE AIRPORT.
Phone connection is abysmal.
Is an engineer, programmer, etc.
Replacement is broken
Yells at partner in the background.
Not at home to trouble-shoot
Thermostat
*SUPER BONUS*
Asks for a supervisor.
Canadian Caller
Bought house with an Orbit timer already installed.
Needs family member or neighbor to come over.
Doesn't know SSID/Pass
OR Product is 15+ years
No model number.
Get called the wrong name.
Two chats at the same time from same person.
Doesn'tt know how to force close app
OR
Does not know where valves/timer/ etc is located.
Lonely(15+ minutes of irrelevant talking)
Asks for or mentions agent that no longer works here.
Insults you.
Threaten to Return/Switch to competitor
"I DID THAT ALREADY"
Indexing Valve
Orbit Flights/Gum/Wallet
I read on the forum...
Rebate
Ancient
Pretends to troubleshoot.
"It worked just fine until...."
Scammer
Fixing problem that isn't problem.
"I WAITED ON HOLD FOR _____ MINUTES"
Wants us to troubleshoot another brand.
Hard of Hearing
Refuses to give info.
Asks you: for wifi pass OR location of their unit.
CU wants to run multiple stations at once.
CU putting you on hold to talk to someone else
A customer that has called earlier in the day.
Can you send out a Tech?
Clueless & Angry
Slow/Broken CRM
CU Mentions the backup battery 10+ times in a single call.