(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Ancient
CU Mentions the backup battery 10+ times in a single call.
Phone connection is abysmal.
Orbit Flights/Gum/Wallet
Puts YOU on hold.
Thermostat
*SUPER BONUS*
Contractor has installed many and has never had an issue ever ever ever.
CU moves ahead of instruction
Two chats at the same time from same person.
A customer that has called earlier in the day.
Clueless & Angry
Wants us to troubleshoot another brand.
I read on the forum...
Doesn't hang up phone after call.
CU wants to run multiple stations at once.
Is an engineer, programmer, etc.
Fixing impossible problem?
Refuses to troubleshoot
Lonely(15+ minutes of irrelevant talking)
Not at home to trouble-shoot
TONY FROM THE UK. or RON GEORGE WITH APPLE AIRPORT.
Canadian Caller
Threaten to Return/Switch to competitor
Insults you.
CU putting you on hold to talk to someone else
Needs family member or neighbor to come over.
Can't locate Date Code.
Rebate
CU moved from competitor to Orbit, then brags about competitor
Slow/Broken CRM
Is doing or trying to do something extremely dangerous.
Scammer
Can you send out a Tech?
Doesn'tt know how to force close app
OR
Does not know where valves/timer/ etc is located.
Get called the wrong name.
No model number.
Asks you: for wifi pass OR location of their unit.
Refuses to give info.
Bought house with an Orbit timer already installed.
Multiple People
On
Phone
Fixing problem that isn't problem.
Asks for or mentions agent that no longer works here.
Hard of Hearing
Doesn't know SSID/Pass
OR Product is 15+ years
Yells at partner in the background.
"I WAITED ON HOLD FOR _____ MINUTES"
"It worked just fine until...."
Asks for a supervisor.
Replacement is broken
Pretends to troubleshoot.
Multiple Start Times
CU has "Just a quick question" that is not quick by any means.