Pretends totroubleshoot.Doesn'thang upphoneafter call.ScammerYells atpartner inthebackground.Can yousend outa Tech?Nomodelnumber.Clueless& AngryAncientCU Mentionsthe backupbattery 10+times in asingle call."I WAITEDON HOLDFOR _____MINUTES"IndexingValveDoesn't knowSSID/PassOR Product is15+ yearsRefusesto giveinfo.Fixingproblemthat isn'tproblem.Replacementis brokenAsks for asupervisor.Refuses totroubleshootSlow/BrokenCRMMultipleStartTimesTwo chats atthe sametime fromsameperson.Wants us totroubleshootanotherbrand.I readon theforum...CanadianCallerFixingimpossibleproblem?Phoneconnectionisabysmal.CU movesahead ofinstructionInsultsyou.Can'tlocateDateCode.Get calledthe wrongname.Asks for ormentionsagent that nolonger workshere.CU has "Justa quickquestion" thatis not quick byany means.Bought housewith an Orbittimer alreadyinstalled.A customerthat hascalled earlierin the day.Doesn'tt know how toforce close app OR Does not know wherevalves/timer/ etc islocated.Is anengineer,programmer,etc.Thermostat*SUPERBONUS*CU moved fromcompetitor toOrbit, thenbrags aboutcompetitorRebateMultiplePeopleOnPhoneCU wants torun multiplestations atonce.Contractor hasinstalled manyand has neverhad an issueever ever ever.PutsYOU onhold.Hard ofHearingCU puttingyou on holdto talk tosomeoneelseTONY FROMTHE UK. orRON GEORGEWITH APPLEAIRPORT.OrbitFlights/Gum/WalletIs doing ortrying to dosomethingextremelydangerous.Asks you:for wifi passOR locationof their unit.Threaten toReturn/Switchto competitor"It workedjust fineuntil....""I DIDTHATALREADY"Needs familymember orneighbor tocome over.Lonely(15+minutes ofirrelevanttalking)Not athome totrouble-shootPretends totroubleshoot.Doesn'thang upphoneafter call.ScammerYells atpartner inthebackground.Can yousend outa Tech?Nomodelnumber.Clueless& AngryAncientCU Mentionsthe backupbattery 10+times in asingle call."I WAITEDON HOLDFOR _____MINUTES"IndexingValveDoesn't knowSSID/PassOR Product is15+ yearsRefusesto giveinfo.Fixingproblemthat isn'tproblem.Replacementis brokenAsks for asupervisor.Refuses totroubleshootSlow/BrokenCRMMultipleStartTimesTwo chats atthe sametime fromsameperson.Wants us totroubleshootanotherbrand.I readon theforum...CanadianCallerFixingimpossibleproblem?Phoneconnectionisabysmal.CU movesahead ofinstructionInsultsyou.Can'tlocateDateCode.Get calledthe wrongname.Asks for ormentionsagent that nolonger workshere.CU has "Justa quickquestion" thatis not quick byany means.Bought housewith an Orbittimer alreadyinstalled.A customerthat hascalled earlierin the day.Doesn'tt know how toforce close app OR Does not know wherevalves/timer/ etc islocated.Is anengineer,programmer,etc.Thermostat*SUPERBONUS*CU moved fromcompetitor toOrbit, thenbrags aboutcompetitorRebateMultiplePeopleOnPhoneCU wants torun multiplestations atonce.Contractor hasinstalled manyand has neverhad an issueever ever ever.PutsYOU onhold.Hard ofHearingCU puttingyou on holdto talk tosomeoneelseTONY FROMTHE UK. orRON GEORGEWITH APPLEAIRPORT.OrbitFlights/Gum/WalletIs doing ortrying to dosomethingextremelydangerous.Asks you:for wifi passOR locationof their unit.Threaten toReturn/Switchto competitor"It workedjust fineuntil....""I DIDTHATALREADY"Needs familymember orneighbor tocome over.Lonely(15+minutes ofirrelevanttalking)Not athome totrouble-shoot

B-hyve/Orbit Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pretends to troubleshoot.
  2. Doesn't hang up phone after call.
  3. Scammer
  4. Yells at partner in the background.
  5. Can you send out a Tech?
  6. No model number.
  7. Clueless & Angry
  8. Ancient
  9. CU Mentions the backup battery 10+ times in a single call.
  10. "I WAITED ON HOLD FOR _____ MINUTES"
  11. Indexing Valve
  12. Doesn't know SSID/Pass OR Product is 15+ years
  13. Refuses to give info.
  14. Fixing problem that isn't problem.
  15. Replacement is broken
  16. Asks for a supervisor.
  17. Refuses to troubleshoot
  18. Slow/Broken CRM
  19. Multiple Start Times
  20. Two chats at the same time from same person.
  21. Wants us to troubleshoot another brand.
  22. I read on the forum...
  23. Canadian Caller
  24. Fixing impossible problem?
  25. Phone connection is abysmal.
  26. CU moves ahead of instruction
  27. Insults you.
  28. Can't locate Date Code.
  29. Get called the wrong name.
  30. Asks for or mentions agent that no longer works here.
  31. CU has "Just a quick question" that is not quick by any means.
  32. Bought house with an Orbit timer already installed.
  33. A customer that has called earlier in the day.
  34. Doesn'tt know how to force close app OR Does not know where valves/timer/ etc is located.
  35. Is an engineer, programmer, etc.
  36. Thermostat *SUPER BONUS*
  37. CU moved from competitor to Orbit, then brags about competitor
  38. Rebate
  39. Multiple People On Phone
  40. CU wants to run multiple stations at once.
  41. Contractor has installed many and has never had an issue ever ever ever.
  42. Puts YOU on hold.
  43. Hard of Hearing
  44. CU putting you on hold to talk to someone else
  45. TONY FROM THE UK. or RON GEORGE WITH APPLE AIRPORT.
  46. Orbit Flights/Gum/Wallet
  47. Is doing or trying to do something extremely dangerous.
  48. Asks you: for wifi pass OR location of their unit.
  49. Threaten to Return/Switch to competitor
  50. "It worked just fine until...."
  51. "I DID THAT ALREADY"
  52. Needs family member or neighbor to come over.
  53. Lonely(15+ minutes of irrelevant talking)
  54. Not at home to trouble-shoot