If I were inyour position, Iwould feel thesame way.That’sawesome/great!I want to thankyou for takingthe time tospeak with metoday.Personally,I wouldrecommendyou to…I would beasking thesamequestions asyou are.I think you’llfind it’smuch easierif you do....What wouldbe the best-casescenario foryou?You mightfind thesehelp pagesvery helpful.How can Imake thisprocesseasier foryou?If I’munderstandingyoucorrectly…How doyou feelabout...Let meknow if I’mgetting thestory right…I wouldcome tothe sameconclusion.Brilliant! I’mglad we areon the samepage…Give me just aminute/secondwhile I figurethis out foryou.Is thereanything else,big or small,that I can helpyou with today?I canfix that.You canconsider....I really want tohelp here. Doyou mind if Iask you a fewmorequestions?If I skipanythingimportant,please stop meand let meknow.Thanksfor waitingthis out.Thank youforremainingso positive.I see you’vebeen witheBay for _years. That’s along time!You aretotallyright.If I were inyour position, Iwould feel thesame way.That’sawesome/great!I want to thankyou for takingthe time tospeak with metoday.Personally,I wouldrecommendyou to…I would beasking thesamequestions asyou are.I think you’llfind it’smuch easierif you do....What wouldbe the best-casescenario foryou?You mightfind thesehelp pagesvery helpful.How can Imake thisprocesseasier foryou?If I’munderstandingyoucorrectly…How doyou feelabout...Let meknow if I’mgetting thestory right…I wouldcome tothe sameconclusion.Brilliant! I’mglad we areon the samepage…Give me just aminute/secondwhile I figurethis out foryou.Is thereanything else,big or small,that I can helpyou with today?I canfix that.You canconsider....I really want tohelp here. Doyou mind if Iask you a fewmorequestions?If I skipanythingimportant,please stop meand let meknow.Thanksfor waitingthis out.Thank youforremainingso positive.I see you’vebeen witheBay for _years. That’s along time!You aretotallyright.

Customer service lingo bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. If I were in your position, I would feel the same way.
  2. That’s awesome/great!
  3. I want to thank you for taking the time to speak with me today.
  4. Personally, I would recommend you to…
  5. I would be asking the same questions as you are.
  6. I think you’ll find it’s much easier if you do....
  7. What would be the best-case scenario for you?
  8. You might find these help pages very helpful.
  9. How can I make this process easier for you?
  10. If I’m understanding you correctly…
  11. How do you feel about...
  12. Let me know if I’m getting the story right…
  13. I would come to the same conclusion.
  14. Brilliant! I’m glad we are on the same page…
  15. Give me just a minute/second while I figure this out for you.
  16. Is there anything else, big or small, that I can help you with today?
  17. I can fix that.
  18. You can consider....
  19. I really want to help here. Do you mind if I ask you a few more questions?
  20. If I skip anything important, please stop me and let me know.
  21. Thanks for waiting this out.
  22. Thank you for remaining so positive.
  23. I see you’ve been with eBay for _ years. That’s a long time!
  24. You are totally right.