How can Imake thisprocesseasier foryou?That’sawesome/great!Let meknow if I’mgetting thestory right…How doyou feelabout...You aretotallyright.Personally,I wouldrecommendyou to…If I were inyour position, Iwould feel thesame way.You mightfind thesehelp pagesvery helpful.Brilliant! I’mglad we areon the samepage…I really want tohelp here. Doyou mind if Iask you a fewmorequestions?If I skipanythingimportant,please stop meand let meknow.If I’munderstandingyoucorrectly…I would beasking thesamequestions asyou are.What wouldbe the best-casescenario foryou?Thank youforremainingso positive.I think you’llfind it’smuch easierif you do....Give me just aminute/secondwhile I figurethis out foryou.Thanksfor waitingthis out.Is thereanything else,big or small,that I can helpyou with today?You canconsider....I canfix that.I see you’vebeen witheBay for _years. That’s along time!I wouldcome tothe sameconclusion.I want to thankyou for takingthe time tospeak with metoday.How can Imake thisprocesseasier foryou?That’sawesome/great!Let meknow if I’mgetting thestory right…How doyou feelabout...You aretotallyright.Personally,I wouldrecommendyou to…If I were inyour position, Iwould feel thesame way.You mightfind thesehelp pagesvery helpful.Brilliant! I’mglad we areon the samepage…I really want tohelp here. Doyou mind if Iask you a fewmorequestions?If I skipanythingimportant,please stop meand let meknow.If I’munderstandingyoucorrectly…I would beasking thesamequestions asyou are.What wouldbe the best-casescenario foryou?Thank youforremainingso positive.I think you’llfind it’smuch easierif you do....Give me just aminute/secondwhile I figurethis out foryou.Thanksfor waitingthis out.Is thereanything else,big or small,that I can helpyou with today?You canconsider....I canfix that.I see you’vebeen witheBay for _years. That’s along time!I wouldcome tothe sameconclusion.I want to thankyou for takingthe time tospeak with metoday.

Customer service lingo bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. How can I make this process easier for you?
  2. That’s awesome/great!
  3. Let me know if I’m getting the story right…
  4. How do you feel about...
  5. You are totally right.
  6. Personally, I would recommend you to…
  7. If I were in your position, I would feel the same way.
  8. You might find these help pages very helpful.
  9. Brilliant! I’m glad we are on the same page…
  10. I really want to help here. Do you mind if I ask you a few more questions?
  11. If I skip anything important, please stop me and let me know.
  12. If I’m understanding you correctly…
  13. I would be asking the same questions as you are.
  14. What would be the best-case scenario for you?
  15. Thank you for remaining so positive.
  16. I think you’ll find it’s much easier if you do....
  17. Give me just a minute/second while I figure this out for you.
  18. Thanks for waiting this out.
  19. Is there anything else, big or small, that I can help you with today?
  20. You can consider....
  21. I can fix that.
  22. I see you’ve been with eBay for _ years. That’s a long time!
  23. I would come to the same conclusion.
  24. I want to thank you for taking the time to speak with me today.