I canfix that.If I’munderstandingyoucorrectly…Thanksfor waitingthis out.Give me just aminute/secondwhile I figurethis out foryou.How can Imake thisprocesseasier foryou?Let meknow if I’mgetting thestory right…You mightfind thesehelp pagesvery helpful.How doyou feelabout...If I were inyour position, Iwould feel thesame way.I wouldcome tothe sameconclusion.You aretotallyright.I see you’vebeen witheBay for _years. That’s along time!Is thereanything else,big or small,that I can helpyou with today?I really want tohelp here. Doyou mind if Iask you a fewmorequestions?I think you’llfind it’smuch easierif you do....I would beasking thesamequestions asyou are.You canconsider....Thank youforremainingso positive.Brilliant! I’mglad we areon the samepage…Personally,I wouldrecommendyou to…I want to thankyou for takingthe time tospeak with metoday.What wouldbe the best-casescenario foryou?That’sawesome/great!If I skipanythingimportant,please stop meand let meknow.I canfix that.If I’munderstandingyoucorrectly…Thanksfor waitingthis out.Give me just aminute/secondwhile I figurethis out foryou.How can Imake thisprocesseasier foryou?Let meknow if I’mgetting thestory right…You mightfind thesehelp pagesvery helpful.How doyou feelabout...If I were inyour position, Iwould feel thesame way.I wouldcome tothe sameconclusion.You aretotallyright.I see you’vebeen witheBay for _years. That’s along time!Is thereanything else,big or small,that I can helpyou with today?I really want tohelp here. Doyou mind if Iask you a fewmorequestions?I think you’llfind it’smuch easierif you do....I would beasking thesamequestions asyou are.You canconsider....Thank youforremainingso positive.Brilliant! I’mglad we areon the samepage…Personally,I wouldrecommendyou to…I want to thankyou for takingthe time tospeak with metoday.What wouldbe the best-casescenario foryou?That’sawesome/great!If I skipanythingimportant,please stop meand let meknow.

Customer service lingo bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I can fix that.
  2. If I’m understanding you correctly…
  3. Thanks for waiting this out.
  4. Give me just a minute/second while I figure this out for you.
  5. How can I make this process easier for you?
  6. Let me know if I’m getting the story right…
  7. You might find these help pages very helpful.
  8. How do you feel about...
  9. If I were in your position, I would feel the same way.
  10. I would come to the same conclusion.
  11. You are totally right.
  12. I see you’ve been with eBay for _ years. That’s a long time!
  13. Is there anything else, big or small, that I can help you with today?
  14. I really want to help here. Do you mind if I ask you a few more questions?
  15. I think you’ll find it’s much easier if you do....
  16. I would be asking the same questions as you are.
  17. You can consider....
  18. Thank you for remaining so positive.
  19. Brilliant! I’m glad we are on the same page…
  20. Personally, I would recommend you to…
  21. I want to thank you for taking the time to speak with me today.
  22. What would be the best-case scenario for you?
  23. That’s awesome/great!
  24. If I skip anything important, please stop me and let me know.