I canfix that.Personally,I wouldrecommendyou to…How doyou feelabout...Thank youforremainingso positive.You aretotallyright.Brilliant! I’mglad we areon the samepage…What wouldbe the best-casescenario foryou?I really want tohelp here. Doyou mind if Iask you a fewmorequestions?You mightfind thesehelp pagesvery helpful.That’sawesome/great!If I were inyour position, Iwould feel thesame way.Give me just aminute/secondwhile I figurethis out foryou.Is thereanything else,big or small,that I can helpyou with today?If I skipanythingimportant,please stop meand let meknow.I wouldcome tothe sameconclusion.I want to thankyou for takingthe time tospeak with metoday.You canconsider....If I’munderstandingyoucorrectly…I would beasking thesamequestions asyou are.I see you’vebeen witheBay for _years. That’s along time!Thanksfor waitingthis out.Let meknow if I’mgetting thestory right…I think you’llfind it’smuch easierif you do....How can Imake thisprocesseasier foryou?I canfix that.Personally,I wouldrecommendyou to…How doyou feelabout...Thank youforremainingso positive.You aretotallyright.Brilliant! I’mglad we areon the samepage…What wouldbe the best-casescenario foryou?I really want tohelp here. Doyou mind if Iask you a fewmorequestions?You mightfind thesehelp pagesvery helpful.That’sawesome/great!If I were inyour position, Iwould feel thesame way.Give me just aminute/secondwhile I figurethis out foryou.Is thereanything else,big or small,that I can helpyou with today?If I skipanythingimportant,please stop meand let meknow.I wouldcome tothe sameconclusion.I want to thankyou for takingthe time tospeak with metoday.You canconsider....If I’munderstandingyoucorrectly…I would beasking thesamequestions asyou are.I see you’vebeen witheBay for _years. That’s along time!Thanksfor waitingthis out.Let meknow if I’mgetting thestory right…I think you’llfind it’smuch easierif you do....How can Imake thisprocesseasier foryou?

Customer service lingo bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I can fix that.
  2. Personally, I would recommend you to…
  3. How do you feel about...
  4. Thank you for remaining so positive.
  5. You are totally right.
  6. Brilliant! I’m glad we are on the same page…
  7. What would be the best-case scenario for you?
  8. I really want to help here. Do you mind if I ask you a few more questions?
  9. You might find these help pages very helpful.
  10. That’s awesome/great!
  11. If I were in your position, I would feel the same way.
  12. Give me just a minute/second while I figure this out for you.
  13. Is there anything else, big or small, that I can help you with today?
  14. If I skip anything important, please stop me and let me know.
  15. I would come to the same conclusion.
  16. I want to thank you for taking the time to speak with me today.
  17. You can consider....
  18. If I’m understanding you correctly…
  19. I would be asking the same questions as you are.
  20. I see you’ve been with eBay for _ years. That’s a long time!
  21. Thanks for waiting this out.
  22. Let me know if I’m getting the story right…
  23. I think you’ll find it’s much easier if you do....
  24. How can I make this process easier for you?