Let meknow if I’mgetting thestory right…What wouldbe the best-casescenario foryou?Thanksfor waitingthis out.I think you’llfind it’smuch easierif you do....I see you’vebeen witheBay for _years. That’s along time!Give me just aminute/secondwhile I figurethis out foryou.Thank youforremainingso positive.If I’munderstandingyoucorrectly…How can Imake thisprocesseasier foryou?Is thereanything else,big or small,that I can helpyou with today?You canconsider....I really want tohelp here. Doyou mind if Iask you a fewmorequestions?That’sawesome/great!If I were inyour position, Iwould feel thesame way.Personally,I wouldrecommendyou to…How doyou feelabout...Brilliant! I’mglad we areon the samepage…You aretotallyright.I canfix that.You mightfind thesehelp pagesvery helpful.If I skipanythingimportant,please stop meand let meknow.I want to thankyou for takingthe time tospeak with metoday.I would beasking thesamequestions asyou are.I wouldcome tothe sameconclusion.Let meknow if I’mgetting thestory right…What wouldbe the best-casescenario foryou?Thanksfor waitingthis out.I think you’llfind it’smuch easierif you do....I see you’vebeen witheBay for _years. That’s along time!Give me just aminute/secondwhile I figurethis out foryou.Thank youforremainingso positive.If I’munderstandingyoucorrectly…How can Imake thisprocesseasier foryou?Is thereanything else,big or small,that I can helpyou with today?You canconsider....I really want tohelp here. Doyou mind if Iask you a fewmorequestions?That’sawesome/great!If I were inyour position, Iwould feel thesame way.Personally,I wouldrecommendyou to…How doyou feelabout...Brilliant! I’mglad we areon the samepage…You aretotallyright.I canfix that.You mightfind thesehelp pagesvery helpful.If I skipanythingimportant,please stop meand let meknow.I want to thankyou for takingthe time tospeak with metoday.I would beasking thesamequestions asyou are.I wouldcome tothe sameconclusion.

Customer service lingo bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Let me know if I’m getting the story right…
  2. What would be the best-case scenario for you?
  3. Thanks for waiting this out.
  4. I think you’ll find it’s much easier if you do....
  5. I see you’ve been with eBay for _ years. That’s a long time!
  6. Give me just a minute/second while I figure this out for you.
  7. Thank you for remaining so positive.
  8. If I’m understanding you correctly…
  9. How can I make this process easier for you?
  10. Is there anything else, big or small, that I can help you with today?
  11. You can consider....
  12. I really want to help here. Do you mind if I ask you a few more questions?
  13. That’s awesome/great!
  14. If I were in your position, I would feel the same way.
  15. Personally, I would recommend you to…
  16. How do you feel about...
  17. Brilliant! I’m glad we are on the same page…
  18. You are totally right.
  19. I can fix that.
  20. You might find these help pages very helpful.
  21. If I skip anything important, please stop me and let me know.
  22. I want to thank you for taking the time to speak with me today.
  23. I would be asking the same questions as you are.
  24. I would come to the same conclusion.