I want to thankyou for takingthe time tospeak with metoday.I would beasking thesamequestions asyou are.What wouldbe the best-casescenario foryou?You canconsider....That’sawesome/great!Let meknow if I’mgetting thestory right…Give me just aminute/secondwhile I figurethis out foryou.I see you’vebeen witheBay for _years. That’s along time!I think you’llfind it’smuch easierif you do....I really want tohelp here. Doyou mind if Iask you a fewmorequestions?Brilliant! I’mglad we areon the samepage…You mightfind thesehelp pagesvery helpful.If I were inyour position, Iwould feel thesame way.How can Imake thisprocesseasier foryou?I wouldcome tothe sameconclusion.If I skipanythingimportant,please stop meand let meknow.Thanksfor waitingthis out.How doyou feelabout...Is thereanything else,big or small,that I can helpyou with today?Personally,I wouldrecommendyou to…You aretotallyright.If I’munderstandingyoucorrectly…I canfix that.Thank youforremainingso positive.I want to thankyou for takingthe time tospeak with metoday.I would beasking thesamequestions asyou are.What wouldbe the best-casescenario foryou?You canconsider....That’sawesome/great!Let meknow if I’mgetting thestory right…Give me just aminute/secondwhile I figurethis out foryou.I see you’vebeen witheBay for _years. That’s along time!I think you’llfind it’smuch easierif you do....I really want tohelp here. Doyou mind if Iask you a fewmorequestions?Brilliant! I’mglad we areon the samepage…You mightfind thesehelp pagesvery helpful.If I were inyour position, Iwould feel thesame way.How can Imake thisprocesseasier foryou?I wouldcome tothe sameconclusion.If I skipanythingimportant,please stop meand let meknow.Thanksfor waitingthis out.How doyou feelabout...Is thereanything else,big or small,that I can helpyou with today?Personally,I wouldrecommendyou to…You aretotallyright.If I’munderstandingyoucorrectly…I canfix that.Thank youforremainingso positive.

Customer service lingo bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I want to thank you for taking the time to speak with me today.
  2. I would be asking the same questions as you are.
  3. What would be the best-case scenario for you?
  4. You can consider....
  5. That’s awesome/great!
  6. Let me know if I’m getting the story right…
  7. Give me just a minute/second while I figure this out for you.
  8. I see you’ve been with eBay for _ years. That’s a long time!
  9. I think you’ll find it’s much easier if you do....
  10. I really want to help here. Do you mind if I ask you a few more questions?
  11. Brilliant! I’m glad we are on the same page…
  12. You might find these help pages very helpful.
  13. If I were in your position, I would feel the same way.
  14. How can I make this process easier for you?
  15. I would come to the same conclusion.
  16. If I skip anything important, please stop me and let me know.
  17. Thanks for waiting this out.
  18. How do you feel about...
  19. Is there anything else, big or small, that I can help you with today?
  20. Personally, I would recommend you to…
  21. You are totally right.
  22. If I’m understanding you correctly…
  23. I can fix that.
  24. Thank you for remaining so positive.