I canunderstandBecause wecare about yourfeedbackplease take thesurvey if youreceive it.I appreciateyour timeandpatienceThanksfor beinga part ofthe teamI’m gladwe canworktogetherMay Ihaveyour avsPleasurespeakingwith youtodayYou may receive asurvey based onthe service I haveprovided, wewould love yourfeedback.Howcan Ihelp?WeappreciateyourbusinessI’m sorry youare having/had thatexperienceYourtime isvaluableThank youfor being anadvocate forthe BankWeappreciateyou bringingthis to ourattentionI’d behappyto helpWe value yourbusiness as wellas you feedback,please take thesurvey you mayreceive based onmy service today.HowfrustratingI’m inthe procase …Your feedbackis how we learnand growplease take thesurvey whenyou receive itOur goal is tomake sure youraccount isprotected whenbanking with usThank you fortheopportunity tohelp with yourbanking needsMy name is… take thesurvey ifyou get one.This call maybe monitoredand recordedAllow me amin or two toreview myresourcesI am happy Iwas able toresolve thisfor you todayHave awonderfulrest ofyour day!Your feedbackis important,please takethe survey ifyou get it.Mr. Customerthere is a surveythat may be sentto you about myservice again myname is …Thank youfor being anadvocate forthe clientThank youfor being along timeloyalcustomerWe know youhave bankingoptions, Thankyou forchoosing Bankof America!I canunderstandBecause wecare about yourfeedbackplease take thesurvey if youreceive it.I appreciateyour timeandpatienceThanksfor beinga part ofthe teamI’m gladwe canworktogetherMay Ihaveyour avsPleasurespeakingwith youtodayYou may receive asurvey based onthe service I haveprovided, wewould love yourfeedback.Howcan Ihelp?WeappreciateyourbusinessI’m sorry youare having/had thatexperienceYourtime isvaluableThank youfor being anadvocate forthe BankWeappreciateyou bringingthis to ourattentionI’d behappyto helpWe value yourbusiness as wellas you feedback,please take thesurvey you mayreceive based onmy service today.HowfrustratingI’m inthe procase …Your feedbackis how we learnand growplease take thesurvey whenyou receive itOur goal is tomake sure youraccount isprotected whenbanking with usThank you fortheopportunity tohelp with yourbanking needsMy name is… take thesurvey ifyou get one.This call maybe monitoredand recordedAllow me amin or two toreview myresourcesI am happy Iwas able toresolve thisfor you todayHave awonderfulrest ofyour day!Your feedbackis important,please takethe survey ifyou get it.Mr. Customerthere is a surveythat may be sentto you about myservice again myname is …Thank youfor being anadvocate forthe clientThank youfor being along timeloyalcustomerWe know youhave bankingoptions, Thankyou forchoosing Bankof America!

Share Your Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I can understand
  2. Because we care about your feedback please take the survey if you receive it.
  3. I appreciate your time and patience
  4. Thanks for being a part of the team
  5. I’m glad we can work together
  6. May I have your avs
  7. Pleasure speaking with you today
  8. You may receive a survey based on the service I have provided, we would love your feedback.
  9. How can I help?
  10. We appreciate your business
  11. I’m sorry you are having/ had that experience
  12. Your time is valuable
  13. Thank you for being an advocate for the Bank
  14. We appreciate you bringing this to our attention
  15. I’d be happy to help
  16. We value your business as well as you feedback, please take the survey you may receive based on my service today.
  17. How frustrating
  18. I’m in the pro case …
  19. Your feedback is how we learn and grow please take the survey when you receive it
  20. Our goal is to make sure your account is protected when banking with us
  21. Thank you for the opportunity to help with your banking needs
  22. My name is … take the survey if you get one.
  23. This call may be monitored and recorded
  24. Allow me a min or two to review my resources
  25. I am happy I was able to resolve this for you today
  26. Have a wonderful rest of your day!
  27. Your feedback is important, please take the survey if you get it.
  28. Mr. Customer there is a survey that may be sent to you about my service again my name is …
  29. Thank you for being an advocate for the client
  30. Thank you for being a long time loyal customer
  31. We know you have banking options, Thank you for choosing Bank of America!