(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Our goal is to make sure your account is protected when banking with us
I am happy I was able to resolve this for you today
How can I help?
I’m sorry you are having/ had that experience
This call may be monitored and recorded
My name is … take the survey if you get one.
Pleasure speaking with you today
We know you have banking options, Thank you for choosing Bank of America!
I appreciate your time and patience
I’m glad we can work together
Thanks for being a part of the team
Have a wonderful rest of your day!
Thank you for the opportunity to help with your banking needs
I’m in the pro case …
I can understand
Your feedback is important, please take the survey if you get it.
Mr. Customer there is a survey that may be sent to you about my service again my name is …
We appreciate you bringing this to our attention
Because we care about your feedback please take the survey if you receive it.
Thank you for being a long time loyal customer
We appreciate your business
I’d be happy to help
Your time is valuable
Your feedback is how we learn and grow please take the survey when you receive it
Thank you for being an advocate for the client
Thank you for being an advocate for the Bank
May I have your avs
How frustrating
Allow me a min or two to review my resources
You may receive a survey based on the service I have provided, we would love your feedback.
We value your business as well as you feedback, please take the survey you may receive based on my service today.
