We know youhave bankingoptions, Thankyou forchoosing Bankof America!Thank you fortheopportunity tohelp with yourbanking needsHave awonderfulrest ofyour day!My name is… take thesurvey ifyou get one.Our goal is tomake sure youraccount isprotected whenbanking with usYou may receive asurvey based onthe service I haveprovided, wewould love yourfeedback.May Ihaveyour avsYour feedbackis important,please takethe survey ifyou get it.Howcan Ihelp?Thank youfor being along timeloyalcustomerPleasurespeakingwith youtodayWeappreciateyourbusinessI’m inthe procase …This call maybe monitoredand recordedI appreciateyour timeandpatienceYourtime isvaluableI’m gladwe canworktogetherI’d behappyto helpThanksfor beinga part ofthe teamI am happy Iwas able toresolve thisfor you todayI’m sorry youare having/had thatexperienceAllow me amin or two toreview myresourcesMr. Customerthere is a surveythat may be sentto you about myservice again myname is …Weappreciateyou bringingthis to ourattentionYour feedbackis how we learnand growplease take thesurvey whenyou receive itHowfrustratingBecause wecare about yourfeedbackplease take thesurvey if youreceive it.Thank youfor being anadvocate forthe clientWe value yourbusiness as wellas you feedback,please take thesurvey you mayreceive based onmy service today.I canunderstandThank youfor being anadvocate forthe BankWe know youhave bankingoptions, Thankyou forchoosing Bankof America!Thank you fortheopportunity tohelp with yourbanking needsHave awonderfulrest ofyour day!My name is… take thesurvey ifyou get one.Our goal is tomake sure youraccount isprotected whenbanking with usYou may receive asurvey based onthe service I haveprovided, wewould love yourfeedback.May Ihaveyour avsYour feedbackis important,please takethe survey ifyou get it.Howcan Ihelp?Thank youfor being along timeloyalcustomerPleasurespeakingwith youtodayWeappreciateyourbusinessI’m inthe procase …This call maybe monitoredand recordedI appreciateyour timeandpatienceYourtime isvaluableI’m gladwe canworktogetherI’d behappyto helpThanksfor beinga part ofthe teamI am happy Iwas able toresolve thisfor you todayI’m sorry youare having/had thatexperienceAllow me amin or two toreview myresourcesMr. Customerthere is a surveythat may be sentto you about myservice again myname is …Weappreciateyou bringingthis to ourattentionYour feedbackis how we learnand growplease take thesurvey whenyou receive itHowfrustratingBecause wecare about yourfeedbackplease take thesurvey if youreceive it.Thank youfor being anadvocate forthe clientWe value yourbusiness as wellas you feedback,please take thesurvey you mayreceive based onmy service today.I canunderstandThank youfor being anadvocate forthe Bank

Share Your Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. We know you have banking options, Thank you for choosing Bank of America!
  2. Thank you for the opportunity to help with your banking needs
  3. Have a wonderful rest of your day!
  4. My name is … take the survey if you get one.
  5. Our goal is to make sure your account is protected when banking with us
  6. You may receive a survey based on the service I have provided, we would love your feedback.
  7. May I have your avs
  8. Your feedback is important, please take the survey if you get it.
  9. How can I help?
  10. Thank you for being a long time loyal customer
  11. Pleasure speaking with you today
  12. We appreciate your business
  13. I’m in the pro case …
  14. This call may be monitored and recorded
  15. I appreciate your time and patience
  16. Your time is valuable
  17. I’m glad we can work together
  18. I’d be happy to help
  19. Thanks for being a part of the team
  20. I am happy I was able to resolve this for you today
  21. I’m sorry you are having/ had that experience
  22. Allow me a min or two to review my resources
  23. Mr. Customer there is a survey that may be sent to you about my service again my name is …
  24. We appreciate you bringing this to our attention
  25. Your feedback is how we learn and grow please take the survey when you receive it
  26. How frustrating
  27. Because we care about your feedback please take the survey if you receive it.
  28. Thank you for being an advocate for the client
  29. We value your business as well as you feedback, please take the survey you may receive based on my service today.
  30. I can understand
  31. Thank you for being an advocate for the Bank