I’m sorry youare having/had thatexperienceMay Ihaveyour avsYou may receive asurvey based onthe service I haveprovided, wewould love yourfeedback.Allow me amin or two toreview myresourcesYourtime isvaluableYour feedbackis how we learnand growplease take thesurvey whenyou receive itI’m gladwe canworktogetherThank youfor being anadvocate forthe clientThank youfor being along timeloyalcustomerWeappreciateyou bringingthis to ourattentionHowcan Ihelp?HowfrustratingI’m inthe procase …I appreciateyour timeandpatienceI canunderstandBecause wecare about yourfeedbackplease take thesurvey if youreceive it.Pleasurespeakingwith youtodayWeappreciateyourbusinessMy name is… take thesurvey ifyou get one.We value yourbusiness as wellas you feedback,please take thesurvey you mayreceive based onmy service today.Mr. Customerthere is a surveythat may be sentto you about myservice again myname is …Thanksfor beinga part ofthe teamThank youfor being anadvocate forthe BankHave awonderfulrest ofyour day!We know youhave bankingoptions, Thankyou forchoosing Bankof America!Our goal is tomake sure youraccount isprotected whenbanking with usI am happy Iwas able toresolve thisfor you todayI’d behappyto helpYour feedbackis important,please takethe survey ifyou get it.Thank you fortheopportunity tohelp with yourbanking needsThis call maybe monitoredand recordedI’m sorry youare having/had thatexperienceMay Ihaveyour avsYou may receive asurvey based onthe service I haveprovided, wewould love yourfeedback.Allow me amin or two toreview myresourcesYourtime isvaluableYour feedbackis how we learnand growplease take thesurvey whenyou receive itI’m gladwe canworktogetherThank youfor being anadvocate forthe clientThank youfor being along timeloyalcustomerWeappreciateyou bringingthis to ourattentionHowcan Ihelp?HowfrustratingI’m inthe procase …I appreciateyour timeandpatienceI canunderstandBecause wecare about yourfeedbackplease take thesurvey if youreceive it.Pleasurespeakingwith youtodayWeappreciateyourbusinessMy name is… take thesurvey ifyou get one.We value yourbusiness as wellas you feedback,please take thesurvey you mayreceive based onmy service today.Mr. Customerthere is a surveythat may be sentto you about myservice again myname is …Thanksfor beinga part ofthe teamThank youfor being anadvocate forthe BankHave awonderfulrest ofyour day!We know youhave bankingoptions, Thankyou forchoosing Bankof America!Our goal is tomake sure youraccount isprotected whenbanking with usI am happy Iwas able toresolve thisfor you todayI’d behappyto helpYour feedbackis important,please takethe survey ifyou get it.Thank you fortheopportunity tohelp with yourbanking needsThis call maybe monitoredand recorded

Share Your Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I’m sorry you are having/ had that experience
  2. May I have your avs
  3. You may receive a survey based on the service I have provided, we would love your feedback.
  4. Allow me a min or two to review my resources
  5. Your time is valuable
  6. Your feedback is how we learn and grow please take the survey when you receive it
  7. I’m glad we can work together
  8. Thank you for being an advocate for the client
  9. Thank you for being a long time loyal customer
  10. We appreciate you bringing this to our attention
  11. How can I help?
  12. How frustrating
  13. I’m in the pro case …
  14. I appreciate your time and patience
  15. I can understand
  16. Because we care about your feedback please take the survey if you receive it.
  17. Pleasure speaking with you today
  18. We appreciate your business
  19. My name is … take the survey if you get one.
  20. We value your business as well as you feedback, please take the survey you may receive based on my service today.
  21. Mr. Customer there is a survey that may be sent to you about my service again my name is …
  22. Thanks for being a part of the team
  23. Thank you for being an advocate for the Bank
  24. Have a wonderful rest of your day!
  25. We know you have banking options, Thank you for choosing Bank of America!
  26. Our goal is to make sure your account is protected when banking with us
  27. I am happy I was able to resolve this for you today
  28. I’d be happy to help
  29. Your feedback is important, please take the survey if you get it.
  30. Thank you for the opportunity to help with your banking needs
  31. This call may be monitored and recorded