Your feedbackis how we learnand growplease take thesurvey whenyou receive itThanksfor beinga part ofthe teamI’m inthe procase …I’m sorry youare having/had thatexperienceThank you fortheopportunity tohelp with yourbanking needsI’d behappyto helpWeappreciateyou bringingthis to ourattentionI canunderstandWe know youhave bankingoptions, Thankyou forchoosing Bankof America!Thank youfor being along timeloyalcustomerMay Ihaveyour avsYou may receive asurvey based onthe service I haveprovided, wewould love yourfeedback.Thank youfor being anadvocate forthe BankThis call maybe monitoredand recordedMr. Customerthere is a surveythat may be sentto you about myservice again myname is …Howcan Ihelp?I am happy Iwas able toresolve thisfor you todayWeappreciateyourbusinessI appreciateyour timeandpatienceYourtime isvaluableHowfrustratingYour feedbackis important,please takethe survey ifyou get it.We value yourbusiness as wellas you feedback,please take thesurvey you mayreceive based onmy service today.Allow me amin or two toreview myresourcesPleasurespeakingwith youtodayThank youfor being anadvocate forthe clientI’m gladwe canworktogetherMy name is… take thesurvey ifyou get one.Our goal is tomake sure youraccount isprotected whenbanking with usBecause wecare about yourfeedbackplease take thesurvey if youreceive it.Have awonderfulrest ofyour day!Your feedbackis how we learnand growplease take thesurvey whenyou receive itThanksfor beinga part ofthe teamI’m inthe procase …I’m sorry youare having/had thatexperienceThank you fortheopportunity tohelp with yourbanking needsI’d behappyto helpWeappreciateyou bringingthis to ourattentionI canunderstandWe know youhave bankingoptions, Thankyou forchoosing Bankof America!Thank youfor being along timeloyalcustomerMay Ihaveyour avsYou may receive asurvey based onthe service I haveprovided, wewould love yourfeedback.Thank youfor being anadvocate forthe BankThis call maybe monitoredand recordedMr. Customerthere is a surveythat may be sentto you about myservice again myname is …Howcan Ihelp?I am happy Iwas able toresolve thisfor you todayWeappreciateyourbusinessI appreciateyour timeandpatienceYourtime isvaluableHowfrustratingYour feedbackis important,please takethe survey ifyou get it.We value yourbusiness as wellas you feedback,please take thesurvey you mayreceive based onmy service today.Allow me amin or two toreview myresourcesPleasurespeakingwith youtodayThank youfor being anadvocate forthe clientI’m gladwe canworktogetherMy name is… take thesurvey ifyou get one.Our goal is tomake sure youraccount isprotected whenbanking with usBecause wecare about yourfeedbackplease take thesurvey if youreceive it.Have awonderfulrest ofyour day!

Share Your Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Your feedback is how we learn and grow please take the survey when you receive it
  2. Thanks for being a part of the team
  3. I’m in the pro case …
  4. I’m sorry you are having/ had that experience
  5. Thank you for the opportunity to help with your banking needs
  6. I’d be happy to help
  7. We appreciate you bringing this to our attention
  8. I can understand
  9. We know you have banking options, Thank you for choosing Bank of America!
  10. Thank you for being a long time loyal customer
  11. May I have your avs
  12. You may receive a survey based on the service I have provided, we would love your feedback.
  13. Thank you for being an advocate for the Bank
  14. This call may be monitored and recorded
  15. Mr. Customer there is a survey that may be sent to you about my service again my name is …
  16. How can I help?
  17. I am happy I was able to resolve this for you today
  18. We appreciate your business
  19. I appreciate your time and patience
  20. Your time is valuable
  21. How frustrating
  22. Your feedback is important, please take the survey if you get it.
  23. We value your business as well as you feedback, please take the survey you may receive based on my service today.
  24. Allow me a min or two to review my resources
  25. Pleasure speaking with you today
  26. Thank you for being an advocate for the client
  27. I’m glad we can work together
  28. My name is … take the survey if you get one.
  29. Our goal is to make sure your account is protected when banking with us
  30. Because we care about your feedback please take the survey if you receive it.
  31. Have a wonderful rest of your day!