Howcan Ihelp?I’m sorry youare having/had thatexperienceWeappreciateyou bringingthis to ourattentionMr. Customerthere is a surveythat may be sentto you about myservice again myname is …Thanksfor beinga part ofthe teamMy name is… take thesurvey ifyou get one.Your feedbackis how we learnand growplease take thesurvey whenyou receive itI appreciateyour timeandpatienceYou may receive asurvey based onthe service I haveprovided, wewould love yourfeedback.Our goal is tomake sure youraccount isprotected whenbanking with usWe value yourbusiness as wellas you feedback,please take thesurvey you mayreceive based onmy service today.I canunderstandI am happy Iwas able toresolve thisfor you todayThank youfor being along timeloyalcustomerI’m gladwe canworktogetherBecause wecare about yourfeedbackplease take thesurvey if youreceive it.Allow me amin or two toreview myresourcesYour feedbackis important,please takethe survey ifyou get it.We know youhave bankingoptions, Thankyou forchoosing Bankof America!I’m inthe procase …HowfrustratingMay Ihaveyour avsThis call maybe monitoredand recordedWeappreciateyourbusinessI’d behappyto helpHave awonderfulrest ofyour day!Thank youfor being anadvocate forthe clientThank you fortheopportunity tohelp with yourbanking needsYourtime isvaluablePleasurespeakingwith youtodayThank youfor being anadvocate forthe BankHowcan Ihelp?I’m sorry youare having/had thatexperienceWeappreciateyou bringingthis to ourattentionMr. Customerthere is a surveythat may be sentto you about myservice again myname is …Thanksfor beinga part ofthe teamMy name is… take thesurvey ifyou get one.Your feedbackis how we learnand growplease take thesurvey whenyou receive itI appreciateyour timeandpatienceYou may receive asurvey based onthe service I haveprovided, wewould love yourfeedback.Our goal is tomake sure youraccount isprotected whenbanking with usWe value yourbusiness as wellas you feedback,please take thesurvey you mayreceive based onmy service today.I canunderstandI am happy Iwas able toresolve thisfor you todayThank youfor being along timeloyalcustomerI’m gladwe canworktogetherBecause wecare about yourfeedbackplease take thesurvey if youreceive it.Allow me amin or two toreview myresourcesYour feedbackis important,please takethe survey ifyou get it.We know youhave bankingoptions, Thankyou forchoosing Bankof America!I’m inthe procase …HowfrustratingMay Ihaveyour avsThis call maybe monitoredand recordedWeappreciateyourbusinessI’d behappyto helpHave awonderfulrest ofyour day!Thank youfor being anadvocate forthe clientThank you fortheopportunity tohelp with yourbanking needsYourtime isvaluablePleasurespeakingwith youtodayThank youfor being anadvocate forthe Bank

Share Your Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. How can I help?
  2. I’m sorry you are having/ had that experience
  3. We appreciate you bringing this to our attention
  4. Mr. Customer there is a survey that may be sent to you about my service again my name is …
  5. Thanks for being a part of the team
  6. My name is … take the survey if you get one.
  7. Your feedback is how we learn and grow please take the survey when you receive it
  8. I appreciate your time and patience
  9. You may receive a survey based on the service I have provided, we would love your feedback.
  10. Our goal is to make sure your account is protected when banking with us
  11. We value your business as well as you feedback, please take the survey you may receive based on my service today.
  12. I can understand
  13. I am happy I was able to resolve this for you today
  14. Thank you for being a long time loyal customer
  15. I’m glad we can work together
  16. Because we care about your feedback please take the survey if you receive it.
  17. Allow me a min or two to review my resources
  18. Your feedback is important, please take the survey if you get it.
  19. We know you have banking options, Thank you for choosing Bank of America!
  20. I’m in the pro case …
  21. How frustrating
  22. May I have your avs
  23. This call may be monitored and recorded
  24. We appreciate your business
  25. I’d be happy to help
  26. Have a wonderful rest of your day!
  27. Thank you for being an advocate for the client
  28. Thank you for the opportunity to help with your banking needs
  29. Your time is valuable
  30. Pleasure speaking with you today
  31. Thank you for being an advocate for the Bank