This call maybe monitoredand recordedI’m inthe procase …Because wecare about yourfeedbackplease take thesurvey if youreceive it.Thank youfor being anadvocate forthe clientI am happy Iwas able toresolve thisfor you todayAllow me amin or two toreview myresourcesI’m sorry youare having/had thatexperienceHowfrustratingWe know youhave bankingoptions, Thankyou forchoosing Bankof America!Thank youfor being along timeloyalcustomerMy name is… take thesurvey ifyou get one.Mr. Customerthere is a surveythat may be sentto you about myservice again myname is …May Ihaveyour avsYour feedbackis important,please takethe survey ifyou get it.Howcan Ihelp?Our goal is tomake sure youraccount isprotected whenbanking with usHave awonderfulrest ofyour day!Your feedbackis how we learnand growplease take thesurvey whenyou receive itYourtime isvaluableThank you fortheopportunity tohelp with yourbanking needsThank youfor being anadvocate forthe BankI’d behappyto helpPleasurespeakingwith youtodayThanksfor beinga part ofthe teamWe value yourbusiness as wellas you feedback,please take thesurvey you mayreceive based onmy service today.I canunderstandWeappreciateyourbusinessI’m gladwe canworktogetherI appreciateyour timeandpatienceWeappreciateyou bringingthis to ourattentionYou may receive asurvey based onthe service I haveprovided, wewould love yourfeedback.This call maybe monitoredand recordedI’m inthe procase …Because wecare about yourfeedbackplease take thesurvey if youreceive it.Thank youfor being anadvocate forthe clientI am happy Iwas able toresolve thisfor you todayAllow me amin or two toreview myresourcesI’m sorry youare having/had thatexperienceHowfrustratingWe know youhave bankingoptions, Thankyou forchoosing Bankof America!Thank youfor being along timeloyalcustomerMy name is… take thesurvey ifyou get one.Mr. Customerthere is a surveythat may be sentto you about myservice again myname is …May Ihaveyour avsYour feedbackis important,please takethe survey ifyou get it.Howcan Ihelp?Our goal is tomake sure youraccount isprotected whenbanking with usHave awonderfulrest ofyour day!Your feedbackis how we learnand growplease take thesurvey whenyou receive itYourtime isvaluableThank you fortheopportunity tohelp with yourbanking needsThank youfor being anadvocate forthe BankI’d behappyto helpPleasurespeakingwith youtodayThanksfor beinga part ofthe teamWe value yourbusiness as wellas you feedback,please take thesurvey you mayreceive based onmy service today.I canunderstandWeappreciateyourbusinessI’m gladwe canworktogetherI appreciateyour timeandpatienceWeappreciateyou bringingthis to ourattentionYou may receive asurvey based onthe service I haveprovided, wewould love yourfeedback.

Share Your Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. This call may be monitored and recorded
  2. I’m in the pro case …
  3. Because we care about your feedback please take the survey if you receive it.
  4. Thank you for being an advocate for the client
  5. I am happy I was able to resolve this for you today
  6. Allow me a min or two to review my resources
  7. I’m sorry you are having/ had that experience
  8. How frustrating
  9. We know you have banking options, Thank you for choosing Bank of America!
  10. Thank you for being a long time loyal customer
  11. My name is … take the survey if you get one.
  12. Mr. Customer there is a survey that may be sent to you about my service again my name is …
  13. May I have your avs
  14. Your feedback is important, please take the survey if you get it.
  15. How can I help?
  16. Our goal is to make sure your account is protected when banking with us
  17. Have a wonderful rest of your day!
  18. Your feedback is how we learn and grow please take the survey when you receive it
  19. Your time is valuable
  20. Thank you for the opportunity to help with your banking needs
  21. Thank you for being an advocate for the Bank
  22. I’d be happy to help
  23. Pleasure speaking with you today
  24. Thanks for being a part of the team
  25. We value your business as well as you feedback, please take the survey you may receive based on my service today.
  26. I can understand
  27. We appreciate your business
  28. I’m glad we can work together
  29. I appreciate your time and patience
  30. We appreciate you bringing this to our attention
  31. You may receive a survey based on the service I have provided, we would love your feedback.