I’m sorry youare having/had thatexperienceMay Ihaveyour avsHave awonderfulrest ofyour day!I appreciateyour timeandpatienceI’d behappyto helpWeappreciateyou bringingthis to ourattentionHowcan Ihelp?Thank you fortheopportunity tohelp with yourbanking needsWe value yourbusiness as wellas you feedback,please take thesurvey you mayreceive based onmy service today.This call maybe monitoredand recordedI’m gladwe canworktogetherHowfrustratingThank youfor being anadvocate forthe clientThank youfor being along timeloyalcustomerMr. Customerthere is a surveythat may be sentto you about myservice again myname is …I canunderstandYourtime isvaluableOur goal is tomake sure youraccount isprotected whenbanking with usYou may receive asurvey based onthe service I haveprovided, wewould love yourfeedback.WeappreciateyourbusinessBecause wecare about yourfeedbackplease take thesurvey if youreceive it.Your feedbackis how we learnand growplease take thesurvey whenyou receive itMy name is… take thesurvey ifyou get one.Pleasurespeakingwith youtodayWe know youhave bankingoptions, Thankyou forchoosing Bankof America!Your feedbackis important,please takethe survey ifyou get it.Thanksfor beinga part ofthe teamThank youfor being anadvocate forthe BankI’m inthe procase …Allow me amin or two toreview myresourcesI am happy Iwas able toresolve thisfor you todayI’m sorry youare having/had thatexperienceMay Ihaveyour avsHave awonderfulrest ofyour day!I appreciateyour timeandpatienceI’d behappyto helpWeappreciateyou bringingthis to ourattentionHowcan Ihelp?Thank you fortheopportunity tohelp with yourbanking needsWe value yourbusiness as wellas you feedback,please take thesurvey you mayreceive based onmy service today.This call maybe monitoredand recordedI’m gladwe canworktogetherHowfrustratingThank youfor being anadvocate forthe clientThank youfor being along timeloyalcustomerMr. Customerthere is a surveythat may be sentto you about myservice again myname is …I canunderstandYourtime isvaluableOur goal is tomake sure youraccount isprotected whenbanking with usYou may receive asurvey based onthe service I haveprovided, wewould love yourfeedback.WeappreciateyourbusinessBecause wecare about yourfeedbackplease take thesurvey if youreceive it.Your feedbackis how we learnand growplease take thesurvey whenyou receive itMy name is… take thesurvey ifyou get one.Pleasurespeakingwith youtodayWe know youhave bankingoptions, Thankyou forchoosing Bankof America!Your feedbackis important,please takethe survey ifyou get it.Thanksfor beinga part ofthe teamThank youfor being anadvocate forthe BankI’m inthe procase …Allow me amin or two toreview myresourcesI am happy Iwas able toresolve thisfor you today

Share Your Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
  1. I’m sorry you are having/ had that experience
  2. May I have your avs
  3. Have a wonderful rest of your day!
  4. I appreciate your time and patience
  5. I’d be happy to help
  6. We appreciate you bringing this to our attention
  7. How can I help?
  8. Thank you for the opportunity to help with your banking needs
  9. We value your business as well as you feedback, please take the survey you may receive based on my service today.
  10. This call may be monitored and recorded
  11. I’m glad we can work together
  12. How frustrating
  13. Thank you for being an advocate for the client
  14. Thank you for being a long time loyal customer
  15. Mr. Customer there is a survey that may be sent to you about my service again my name is …
  16. I can understand
  17. Your time is valuable
  18. Our goal is to make sure your account is protected when banking with us
  19. You may receive a survey based on the service I have provided, we would love your feedback.
  20. We appreciate your business
  21. Because we care about your feedback please take the survey if you receive it.
  22. Your feedback is how we learn and grow please take the survey when you receive it
  23. My name is … take the survey if you get one.
  24. Pleasure speaking with you today
  25. We know you have banking options, Thank you for choosing Bank of America!
  26. Your feedback is important, please take the survey if you get it.
  27. Thanks for being a part of the team
  28. Thank you for being an advocate for the Bank
  29. I’m in the pro case …
  30. Allow me a min or two to review my resources
  31. I am happy I was able to resolve this for you today