WeappreciateyourbusinessI’m sorry youare having/had thatexperienceThanksfor beinga part ofthe teamHowfrustratingYour feedbackis how we learnand growplease take thesurvey whenyou receive itThank you fortheopportunity tohelp with yourbanking needsI canunderstandMr. Customerthere is a surveythat may be sentto you about myservice again myname is …Thank youfor being along timeloyalcustomerBecause wecare about yourfeedbackplease take thesurvey if youreceive it.Have awonderfulrest ofyour day!We know youhave bankingoptions, Thankyou forchoosing Bankof America!Your feedbackis important,please takethe survey ifyou get it.Thank youfor being anadvocate forthe clientOur goal is tomake sure youraccount isprotected whenbanking with usMy name is… take thesurvey ifyou get one.I’m inthe procase …Pleasurespeakingwith youtodayYou may receive asurvey based onthe service I haveprovided, wewould love yourfeedback.This call maybe monitoredand recordedWe value yourbusiness as wellas you feedback,please take thesurvey you mayreceive based onmy service today.I’d behappyto helpYourtime isvaluableAllow me amin or two toreview myresourcesHowcan Ihelp?Weappreciateyou bringingthis to ourattentionMay Ihaveyour avsThank youfor being anadvocate forthe BankI’m gladwe canworktogetherI am happy Iwas able toresolve thisfor you todayI appreciateyour timeandpatienceWeappreciateyourbusinessI’m sorry youare having/had thatexperienceThanksfor beinga part ofthe teamHowfrustratingYour feedbackis how we learnand growplease take thesurvey whenyou receive itThank you fortheopportunity tohelp with yourbanking needsI canunderstandMr. Customerthere is a surveythat may be sentto you about myservice again myname is …Thank youfor being along timeloyalcustomerBecause wecare about yourfeedbackplease take thesurvey if youreceive it.Have awonderfulrest ofyour day!We know youhave bankingoptions, Thankyou forchoosing Bankof America!Your feedbackis important,please takethe survey ifyou get it.Thank youfor being anadvocate forthe clientOur goal is tomake sure youraccount isprotected whenbanking with usMy name is… take thesurvey ifyou get one.I’m inthe procase …Pleasurespeakingwith youtodayYou may receive asurvey based onthe service I haveprovided, wewould love yourfeedback.This call maybe monitoredand recordedWe value yourbusiness as wellas you feedback,please take thesurvey you mayreceive based onmy service today.I’d behappyto helpYourtime isvaluableAllow me amin or two toreview myresourcesHowcan Ihelp?Weappreciateyou bringingthis to ourattentionMay Ihaveyour avsThank youfor being anadvocate forthe BankI’m gladwe canworktogetherI am happy Iwas able toresolve thisfor you todayI appreciateyour timeandpatience

Share Your Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. We appreciate your business
  2. I’m sorry you are having/ had that experience
  3. Thanks for being a part of the team
  4. How frustrating
  5. Your feedback is how we learn and grow please take the survey when you receive it
  6. Thank you for the opportunity to help with your banking needs
  7. I can understand
  8. Mr. Customer there is a survey that may be sent to you about my service again my name is …
  9. Thank you for being a long time loyal customer
  10. Because we care about your feedback please take the survey if you receive it.
  11. Have a wonderful rest of your day!
  12. We know you have banking options, Thank you for choosing Bank of America!
  13. Your feedback is important, please take the survey if you get it.
  14. Thank you for being an advocate for the client
  15. Our goal is to make sure your account is protected when banking with us
  16. My name is … take the survey if you get one.
  17. I’m in the pro case …
  18. Pleasure speaking with you today
  19. You may receive a survey based on the service I have provided, we would love your feedback.
  20. This call may be monitored and recorded
  21. We value your business as well as you feedback, please take the survey you may receive based on my service today.
  22. I’d be happy to help
  23. Your time is valuable
  24. Allow me a min or two to review my resources
  25. How can I help?
  26. We appreciate you bringing this to our attention
  27. May I have your avs
  28. Thank you for being an advocate for the Bank
  29. I’m glad we can work together
  30. I am happy I was able to resolve this for you today
  31. I appreciate your time and patience