I’d behappyto helpHowcan Ihelp?HowfrustratingWeappreciateyou bringingthis to ourattentionI am happy Iwas able toresolve thisfor you todayMy name is… take thesurvey ifyou get one.Mr. Customerthere is a surveythat may be sentto you about myservice again myname is …I canunderstandI’m sorry youare having/had thatexperienceAllow me amin or two toreview myresourcesYou may receive asurvey based onthe service I haveprovided, wewould love yourfeedback.Thank youfor being anadvocate forthe clientOur goal is tomake sure youraccount isprotected whenbanking with usThank youfor being anadvocate forthe BankI’m gladwe canworktogetherHave awonderfulrest ofyour day!Thanksfor beinga part ofthe teamThank youfor being along timeloyalcustomerThank you fortheopportunity tohelp with yourbanking needsPleasurespeakingwith youtodayI appreciateyour timeandpatienceI’m inthe procase …WeappreciateyourbusinessWe know youhave bankingoptions, Thankyou forchoosing Bankof America!This call maybe monitoredand recordedMay Ihaveyour avsWe value yourbusiness as wellas you feedback,please take thesurvey you mayreceive based onmy service today.Because wecare about yourfeedbackplease take thesurvey if youreceive it.Your feedbackis important,please takethe survey ifyou get it.Your feedbackis how we learnand growplease take thesurvey whenyou receive itYourtime isvaluableI’d behappyto helpHowcan Ihelp?HowfrustratingWeappreciateyou bringingthis to ourattentionI am happy Iwas able toresolve thisfor you todayMy name is… take thesurvey ifyou get one.Mr. Customerthere is a surveythat may be sentto you about myservice again myname is …I canunderstandI’m sorry youare having/had thatexperienceAllow me amin or two toreview myresourcesYou may receive asurvey based onthe service I haveprovided, wewould love yourfeedback.Thank youfor being anadvocate forthe clientOur goal is tomake sure youraccount isprotected whenbanking with usThank youfor being anadvocate forthe BankI’m gladwe canworktogetherHave awonderfulrest ofyour day!Thanksfor beinga part ofthe teamThank youfor being along timeloyalcustomerThank you fortheopportunity tohelp with yourbanking needsPleasurespeakingwith youtodayI appreciateyour timeandpatienceI’m inthe procase …WeappreciateyourbusinessWe know youhave bankingoptions, Thankyou forchoosing Bankof America!This call maybe monitoredand recordedMay Ihaveyour avsWe value yourbusiness as wellas you feedback,please take thesurvey you mayreceive based onmy service today.Because wecare about yourfeedbackplease take thesurvey if youreceive it.Your feedbackis important,please takethe survey ifyou get it.Your feedbackis how we learnand growplease take thesurvey whenyou receive itYourtime isvaluable

Share Your Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I’d be happy to help
  2. How can I help?
  3. How frustrating
  4. We appreciate you bringing this to our attention
  5. I am happy I was able to resolve this for you today
  6. My name is … take the survey if you get one.
  7. Mr. Customer there is a survey that may be sent to you about my service again my name is …
  8. I can understand
  9. I’m sorry you are having/ had that experience
  10. Allow me a min or two to review my resources
  11. You may receive a survey based on the service I have provided, we would love your feedback.
  12. Thank you for being an advocate for the client
  13. Our goal is to make sure your account is protected when banking with us
  14. Thank you for being an advocate for the Bank
  15. I’m glad we can work together
  16. Have a wonderful rest of your day!
  17. Thanks for being a part of the team
  18. Thank you for being a long time loyal customer
  19. Thank you for the opportunity to help with your banking needs
  20. Pleasure speaking with you today
  21. I appreciate your time and patience
  22. I’m in the pro case …
  23. We appreciate your business
  24. We know you have banking options, Thank you for choosing Bank of America!
  25. This call may be monitored and recorded
  26. May I have your avs
  27. We value your business as well as you feedback, please take the survey you may receive based on my service today.
  28. Because we care about your feedback please take the survey if you receive it.
  29. Your feedback is important, please take the survey if you get it.
  30. Your feedback is how we learn and grow please take the survey when you receive it
  31. Your time is valuable