You may receive asurvey based onthe service I haveprovided, wewould love yourfeedback.Because wecare about yourfeedbackplease take thesurvey if youreceive it.Thank you fortheopportunity tohelp with yourbanking needsI’m inthe procase …Pleasurespeakingwith youtodayMr. Customerthere is a surveythat may be sentto you about myservice again myname is …We know youhave bankingoptions, Thankyou forchoosing Bankof America!Yourtime isvaluableHowfrustratingThanksfor beinga part ofthe teamThank youfor being anadvocate forthe clientThank youfor being anadvocate forthe BankI’m sorry youare having/had thatexperienceI am happy Iwas able toresolve thisfor you todayAllow me amin or two toreview myresourcesYour feedbackis how we learnand growplease take thesurvey whenyou receive itWe value yourbusiness as wellas you feedback,please take thesurvey you mayreceive based onmy service today.Our goal is tomake sure youraccount isprotected whenbanking with usWeappreciateyourbusinessHave awonderfulrest ofyour day!Howcan Ihelp?This call maybe monitoredand recordedI appreciateyour timeandpatienceI’m gladwe canworktogetherWeappreciateyou bringingthis to ourattentionI canunderstandYour feedbackis important,please takethe survey ifyou get it.May Ihaveyour avsMy name is… take thesurvey ifyou get one.I’d behappyto helpThank youfor being along timeloyalcustomerYou may receive asurvey based onthe service I haveprovided, wewould love yourfeedback.Because wecare about yourfeedbackplease take thesurvey if youreceive it.Thank you fortheopportunity tohelp with yourbanking needsI’m inthe procase …Pleasurespeakingwith youtodayMr. Customerthere is a surveythat may be sentto you about myservice again myname is …We know youhave bankingoptions, Thankyou forchoosing Bankof America!Yourtime isvaluableHowfrustratingThanksfor beinga part ofthe teamThank youfor being anadvocate forthe clientThank youfor being anadvocate forthe BankI’m sorry youare having/had thatexperienceI am happy Iwas able toresolve thisfor you todayAllow me amin or two toreview myresourcesYour feedbackis how we learnand growplease take thesurvey whenyou receive itWe value yourbusiness as wellas you feedback,please take thesurvey you mayreceive based onmy service today.Our goal is tomake sure youraccount isprotected whenbanking with usWeappreciateyourbusinessHave awonderfulrest ofyour day!Howcan Ihelp?This call maybe monitoredand recordedI appreciateyour timeandpatienceI’m gladwe canworktogetherWeappreciateyou bringingthis to ourattentionI canunderstandYour feedbackis important,please takethe survey ifyou get it.May Ihaveyour avsMy name is… take thesurvey ifyou get one.I’d behappyto helpThank youfor being along timeloyalcustomer

Share Your Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You may receive a survey based on the service I have provided, we would love your feedback.
  2. Because we care about your feedback please take the survey if you receive it.
  3. Thank you for the opportunity to help with your banking needs
  4. I’m in the pro case …
  5. Pleasure speaking with you today
  6. Mr. Customer there is a survey that may be sent to you about my service again my name is …
  7. We know you have banking options, Thank you for choosing Bank of America!
  8. Your time is valuable
  9. How frustrating
  10. Thanks for being a part of the team
  11. Thank you for being an advocate for the client
  12. Thank you for being an advocate for the Bank
  13. I’m sorry you are having/ had that experience
  14. I am happy I was able to resolve this for you today
  15. Allow me a min or two to review my resources
  16. Your feedback is how we learn and grow please take the survey when you receive it
  17. We value your business as well as you feedback, please take the survey you may receive based on my service today.
  18. Our goal is to make sure your account is protected when banking with us
  19. We appreciate your business
  20. Have a wonderful rest of your day!
  21. How can I help?
  22. This call may be monitored and recorded
  23. I appreciate your time and patience
  24. I’m glad we can work together
  25. We appreciate you bringing this to our attention
  26. I can understand
  27. Your feedback is important, please take the survey if you get it.
  28. May I have your avs
  29. My name is … take the survey if you get one.
  30. I’d be happy to help
  31. Thank you for being a long time loyal customer