(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Accidental Team Upgrade
You have to ESC to a language queue
Cust accidentally creates 2nd account w email address
You create a Sales Lead
Jason drops some knowledge on you or another rep (not a cust)