Requestto bringa childIncorrectlyLoadedcomplaintWPMclaimA requestfor HtransportRequestto bringa petAccommodationServicecomplaintRequestto addincentivelinkDatechangeA queryabout areviewH callingfor CSPA call notin yourhiredlanguageA casewhere youoffered aGWGA casewith afraudpropertyRequestforinvoiceA callabout ano-showRequest forchange ofarrival orcheck outtimeA case whereSeniorapproval isneeded formoneyBookingBasicitemNamechangeFOCCXLrequestRelocationAfterDepartureRelocationSame dayarrivalLanguagetransferGuestMisconductIncorrectChargeRequestto bringa childIncorrectlyLoadedcomplaintWPMclaimA requestfor HtransportRequestto bringa petAccommodationServicecomplaintRequestto addincentivelinkDatechangeA queryabout areviewH callingfor CSPA call notin yourhiredlanguageA casewhere youoffered aGWGA casewith afraudpropertyRequestforinvoiceA callabout ano-showRequest forchange ofarrival orcheck outtimeA case whereSeniorapproval isneeded formoneyBookingBasicitemNamechangeFOCCXLrequestRelocationAfterDepartureRelocationSame dayarrivalLanguagetransferGuestMisconductIncorrectCharge

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Request to bring a child
  2. Incorrectly Loaded complaint
  3. WPM claim
  4. A request for H transport
  5. Request to bring a pet
  6. Accommodation Service complaint
  7. Request to add incentive link
  8. Date change
  9. A query about a review
  10. H calling for CSP
  11. A call not in your hired language
  12. A case where you offered a GWG
  13. A case with a fraud property
  14. Request for invoice
  15. A call about a no-show
  16. Request for change of arrival or check out time
  17. A case where Senior approval is needed for money
  18. Booking Basic item
  19. Name change
  20. FOC CXL request
  21. Relocation After Departure
  22. Relocation Same day arrival
  23. Language transfer
  24. Guest Misconduct
  25. Incorrect Charge