WPMclaimAccommodationServicecomplaintA casewhere youoffered aGWGA casewith afraudpropertyRequestto bringa petA callabout ano-showA call notin yourhiredlanguageA queryabout areviewA case whereSeniorapproval isneeded formoneyDatechangeRelocationAfterDepartureFOCCXLrequestIncorrectChargeIncorrectlyLoadedcomplaintA requestfor HtransportRequestforinvoiceRequestto addincentivelinkNamechangeRequestto bringa childGuestMisconductH callingfor CSPBookingBasicitemLanguagetransferRequest forchange ofarrival orcheck outtimeRelocationSame dayarrivalWPMclaimAccommodationServicecomplaintA casewhere youoffered aGWGA casewith afraudpropertyRequestto bringa petA callabout ano-showA call notin yourhiredlanguageA queryabout areviewA case whereSeniorapproval isneeded formoneyDatechangeRelocationAfterDepartureFOCCXLrequestIncorrectChargeIncorrectlyLoadedcomplaintA requestfor HtransportRequestforinvoiceRequestto addincentivelinkNamechangeRequestto bringa childGuestMisconductH callingfor CSPBookingBasicitemLanguagetransferRequest forchange ofarrival orcheck outtimeRelocationSame dayarrival

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. WPM claim
  2. Accommodation Service complaint
  3. A case where you offered a GWG
  4. A case with a fraud property
  5. Request to bring a pet
  6. A call about a no-show
  7. A call not in your hired language
  8. A query about a review
  9. A case where Senior approval is needed for money
  10. Date change
  11. Relocation After Departure
  12. FOC CXL request
  13. Incorrect Charge
  14. Incorrectly Loaded complaint
  15. A request for H transport
  16. Request for invoice
  17. Request to add incentive link
  18. Name change
  19. Request to bring a child
  20. Guest Misconduct
  21. H calling for CSP
  22. Booking Basic item
  23. Language transfer
  24. Request for change of arrival or check out time
  25. Relocation Same day arrival