A case whereSeniorapproval isneeded formoneyFOCCXLrequestAccommodationServicecomplaintRelocationSame dayarrivalRequestto addincentivelinkBookingBasicitemRequest forchange ofarrival orcheck outtimeA queryabout areviewRequestto bringa childA casewhere youoffered aGWGH callingfor CSPRelocationAfterDepartureWPMclaimA call notin yourhiredlanguageIncorrectChargeRequestforinvoiceIncorrectlyLoadedcomplaintA callabout ano-showDatechangeNamechangeA casewith afraudpropertyA requestfor HtransportLanguagetransferRequestto bringa petGuestMisconductA case whereSeniorapproval isneeded formoneyFOCCXLrequestAccommodationServicecomplaintRelocationSame dayarrivalRequestto addincentivelinkBookingBasicitemRequest forchange ofarrival orcheck outtimeA queryabout areviewRequestto bringa childA casewhere youoffered aGWGH callingfor CSPRelocationAfterDepartureWPMclaimA call notin yourhiredlanguageIncorrectChargeRequestforinvoiceIncorrectlyLoadedcomplaintA callabout ano-showDatechangeNamechangeA casewith afraudpropertyA requestfor HtransportLanguagetransferRequestto bringa petGuestMisconduct

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A case where Senior approval is needed for money
  2. FOC CXL request
  3. Accommodation Service complaint
  4. Relocation Same day arrival
  5. Request to add incentive link
  6. Booking Basic item
  7. Request for change of arrival or check out time
  8. A query about a review
  9. Request to bring a child
  10. A case where you offered a GWG
  11. H calling for CSP
  12. Relocation After Departure
  13. WPM claim
  14. A call not in your hired language
  15. Incorrect Charge
  16. Request for invoice
  17. Incorrectly Loaded complaint
  18. A call about a no-show
  19. Date change
  20. Name change
  21. A case with a fraud property
  22. A request for H transport
  23. Language transfer
  24. Request to bring a pet
  25. Guest Misconduct