Requestto addincentivelinkH callingfor CSPRequestto bringa childA queryabout areviewRequestforinvoiceRelocationAfterDepartureIncorrectChargeLanguagetransferBookingBasicitemGuestMisconductFOCCXLrequestWPMclaimAccommodationServicecomplaintA casewhere youoffered aGWGRequest forchange ofarrival orcheck outtimeRelocationSame dayarrivalA requestfor HtransportNamechangeA callabout ano-showIncorrectlyLoadedcomplaintA call notin yourhiredlanguageRequestto bringa petA casewith afraudpropertyDatechangeA case whereSeniorapproval isneeded formoneyRequestto addincentivelinkH callingfor CSPRequestto bringa childA queryabout areviewRequestforinvoiceRelocationAfterDepartureIncorrectChargeLanguagetransferBookingBasicitemGuestMisconductFOCCXLrequestWPMclaimAccommodationServicecomplaintA casewhere youoffered aGWGRequest forchange ofarrival orcheck outtimeRelocationSame dayarrivalA requestfor HtransportNamechangeA callabout ano-showIncorrectlyLoadedcomplaintA call notin yourhiredlanguageRequestto bringa petA casewith afraudpropertyDatechangeA case whereSeniorapproval isneeded formoney

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Request to add incentive link
  2. H calling for CSP
  3. Request to bring a child
  4. A query about a review
  5. Request for invoice
  6. Relocation After Departure
  7. Incorrect Charge
  8. Language transfer
  9. Booking Basic item
  10. Guest Misconduct
  11. FOC CXL request
  12. WPM claim
  13. Accommodation Service complaint
  14. A case where you offered a GWG
  15. Request for change of arrival or check out time
  16. Relocation Same day arrival
  17. A request for H transport
  18. Name change
  19. A call about a no-show
  20. Incorrectly Loaded complaint
  21. A call not in your hired language
  22. Request to bring a pet
  23. A case with a fraud property
  24. Date change
  25. A case where Senior approval is needed for money