A call notin yourhiredlanguageIncorrectlyLoadedcomplaintRequestforinvoiceA casewhere youoffered aGWGA callabout ano-showA casewith afraudpropertyFOCCXLrequestA requestfor HtransportA queryabout areviewH callingfor CSPIncorrectChargeGuestMisconductRequestto addincentivelinkLanguagetransferAccommodationServicecomplaintRelocationAfterDepartureRequestto bringa petRequestto bringa childRequest forchange ofarrival orcheck outtimeDatechangeA case whereSeniorapproval isneeded formoneyRelocationSame dayarrivalBookingBasicitemNamechangeWPMclaimA call notin yourhiredlanguageIncorrectlyLoadedcomplaintRequestforinvoiceA casewhere youoffered aGWGA callabout ano-showA casewith afraudpropertyFOCCXLrequestA requestfor HtransportA queryabout areviewH callingfor CSPIncorrectChargeGuestMisconductRequestto addincentivelinkLanguagetransferAccommodationServicecomplaintRelocationAfterDepartureRequestto bringa petRequestto bringa childRequest forchange ofarrival orcheck outtimeDatechangeA case whereSeniorapproval isneeded formoneyRelocationSame dayarrivalBookingBasicitemNamechangeWPMclaim

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A call not in your hired language
  2. Incorrectly Loaded complaint
  3. Request for invoice
  4. A case where you offered a GWG
  5. A call about a no-show
  6. A case with a fraud property
  7. FOC CXL request
  8. A request for H transport
  9. A query about a review
  10. H calling for CSP
  11. Incorrect Charge
  12. Guest Misconduct
  13. Request to add incentive link
  14. Language transfer
  15. Accommodation Service complaint
  16. Relocation After Departure
  17. Request to bring a pet
  18. Request to bring a child
  19. Request for change of arrival or check out time
  20. Date change
  21. A case where Senior approval is needed for money
  22. Relocation Same day arrival
  23. Booking Basic item
  24. Name change
  25. WPM claim