Requestto addincentivelinkRequestto bringa childLanguagetransferA casewith afraudpropertyNamechangeA requestfor HtransportIncorrectlyLoadedcomplaintRelocationAfterDepartureA call notin yourhiredlanguageWPMclaimA casewhere youoffered aGWGA queryabout areviewA callabout ano-showBookingBasicitemA case whereSeniorapproval isneeded formoneyRequest forchange ofarrival orcheck outtimeRequestforinvoiceIncorrectChargeRequestto bringa petRelocationSame dayarrivalAccommodationServicecomplaintH callingfor CSPGuestMisconductDatechangeFOCCXLrequestRequestto addincentivelinkRequestto bringa childLanguagetransferA casewith afraudpropertyNamechangeA requestfor HtransportIncorrectlyLoadedcomplaintRelocationAfterDepartureA call notin yourhiredlanguageWPMclaimA casewhere youoffered aGWGA queryabout areviewA callabout ano-showBookingBasicitemA case whereSeniorapproval isneeded formoneyRequest forchange ofarrival orcheck outtimeRequestforinvoiceIncorrectChargeRequestto bringa petRelocationSame dayarrivalAccommodationServicecomplaintH callingfor CSPGuestMisconductDatechangeFOCCXLrequest

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Request to add incentive link
  2. Request to bring a child
  3. Language transfer
  4. A case with a fraud property
  5. Name change
  6. A request for H transport
  7. Incorrectly Loaded complaint
  8. Relocation After Departure
  9. A call not in your hired language
  10. WPM claim
  11. A case where you offered a GWG
  12. A query about a review
  13. A call about a no-show
  14. Booking Basic item
  15. A case where Senior approval is needed for money
  16. Request for change of arrival or check out time
  17. Request for invoice
  18. Incorrect Charge
  19. Request to bring a pet
  20. Relocation Same day arrival
  21. Accommodation Service complaint
  22. H calling for CSP
  23. Guest Misconduct
  24. Date change
  25. FOC CXL request