A callabout ano-showRequestto addincentivelinkRequestto bringa petA casewith afraudpropertyFOCCXLrequestIncorrectChargeLanguagetransferGuestMisconductWPMclaimA case whereSeniorapproval isneeded formoneyAccommodationServicecomplaintIncorrectlyLoadedcomplaintRequest forchange ofarrival orcheck outtimeNamechangeBookingBasicitemA call notin yourhiredlanguageRelocationAfterDepartureA requestfor HtransportDatechangeRequestforinvoiceRequestto bringa childA casewhere youoffered aGWGRelocationSame dayarrivalH callingfor CSPA queryabout areviewA callabout ano-showRequestto addincentivelinkRequestto bringa petA casewith afraudpropertyFOCCXLrequestIncorrectChargeLanguagetransferGuestMisconductWPMclaimA case whereSeniorapproval isneeded formoneyAccommodationServicecomplaintIncorrectlyLoadedcomplaintRequest forchange ofarrival orcheck outtimeNamechangeBookingBasicitemA call notin yourhiredlanguageRelocationAfterDepartureA requestfor HtransportDatechangeRequestforinvoiceRequestto bringa childA casewhere youoffered aGWGRelocationSame dayarrivalH callingfor CSPA queryabout areview

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A call about a no-show
  2. Request to add incentive link
  3. Request to bring a pet
  4. A case with a fraud property
  5. FOC CXL request
  6. Incorrect Charge
  7. Language transfer
  8. Guest Misconduct
  9. WPM claim
  10. A case where Senior approval is needed for money
  11. Accommodation Service complaint
  12. Incorrectly Loaded complaint
  13. Request for change of arrival or check out time
  14. Name change
  15. Booking Basic item
  16. A call not in your hired language
  17. Relocation After Departure
  18. A request for H transport
  19. Date change
  20. Request for invoice
  21. Request to bring a child
  22. A case where you offered a GWG
  23. Relocation Same day arrival
  24. H calling for CSP
  25. A query about a review