LanguagetransferRequest forchange ofarrival orcheck outtimeNamechangeRequestto bringa petIncorrectlyLoadedcomplaintBookingBasicitemA casewith afraudpropertyA callabout ano-showRequestto bringa childRelocationAfterDepartureH callingfor CSPDatechangeAccommodationServicecomplaintA casewhere youoffered aGWGGuestMisconductRequestto addincentivelinkA queryabout areviewA case whereSeniorapproval isneeded formoneyFOCCXLrequestWPMclaimIncorrectChargeRelocationSame dayarrivalRequestforinvoiceA requestfor HtransportA call notin yourhiredlanguageLanguagetransferRequest forchange ofarrival orcheck outtimeNamechangeRequestto bringa petIncorrectlyLoadedcomplaintBookingBasicitemA casewith afraudpropertyA callabout ano-showRequestto bringa childRelocationAfterDepartureH callingfor CSPDatechangeAccommodationServicecomplaintA casewhere youoffered aGWGGuestMisconductRequestto addincentivelinkA queryabout areviewA case whereSeniorapproval isneeded formoneyFOCCXLrequestWPMclaimIncorrectChargeRelocationSame dayarrivalRequestforinvoiceA requestfor HtransportA call notin yourhiredlanguage

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Language transfer
  2. Request for change of arrival or check out time
  3. Name change
  4. Request to bring a pet
  5. Incorrectly Loaded complaint
  6. Booking Basic item
  7. A case with a fraud property
  8. A call about a no-show
  9. Request to bring a child
  10. Relocation After Departure
  11. H calling for CSP
  12. Date change
  13. Accommodation Service complaint
  14. A case where you offered a GWG
  15. Guest Misconduct
  16. Request to add incentive link
  17. A query about a review
  18. A case where Senior approval is needed for money
  19. FOC CXL request
  20. WPM claim
  21. Incorrect Charge
  22. Relocation Same day arrival
  23. Request for invoice
  24. A request for H transport
  25. A call not in your hired language