RequestforinvoiceRequestto bringa childA case whereSeniorapproval isneeded formoneyNamechangeA casewhere youoffered aGWGGuestMisconductRequestto addincentivelinkDatechangeA queryabout areviewRelocationSame dayarrivalIncorrectlyLoadedcomplaintWPMclaimA requestfor HtransportH callingfor CSPAccommodationServicecomplaintRequestto bringa petIncorrectChargeRequest forchange ofarrival orcheck outtimeA callabout ano-showRelocationAfterDepartureFOCCXLrequestA casewith afraudpropertyBookingBasicitemA call notin yourhiredlanguageLanguagetransferRequestforinvoiceRequestto bringa childA case whereSeniorapproval isneeded formoneyNamechangeA casewhere youoffered aGWGGuestMisconductRequestto addincentivelinkDatechangeA queryabout areviewRelocationSame dayarrivalIncorrectlyLoadedcomplaintWPMclaimA requestfor HtransportH callingfor CSPAccommodationServicecomplaintRequestto bringa petIncorrectChargeRequest forchange ofarrival orcheck outtimeA callabout ano-showRelocationAfterDepartureFOCCXLrequestA casewith afraudpropertyBookingBasicitemA call notin yourhiredlanguageLanguagetransfer

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Request for invoice
  2. Request to bring a child
  3. A case where Senior approval is needed for money
  4. Name change
  5. A case where you offered a GWG
  6. Guest Misconduct
  7. Request to add incentive link
  8. Date change
  9. A query about a review
  10. Relocation Same day arrival
  11. Incorrectly Loaded complaint
  12. WPM claim
  13. A request for H transport
  14. H calling for CSP
  15. Accommodation Service complaint
  16. Request to bring a pet
  17. Incorrect Charge
  18. Request for change of arrival or check out time
  19. A call about a no-show
  20. Relocation After Departure
  21. FOC CXL request
  22. A case with a fraud property
  23. Booking Basic item
  24. A call not in your hired language
  25. Language transfer