Sent 5SELeadsWants tospeak to aManagerCust.complaintserv. dateRequestsan ExtraShredCustomerswore atyouTransfer toanotherdepartmentVan. BCOpsComplaintReceivecopy of acomp.offerTook 10Walk inCallsCancelServiceP 2 P withTM; assistwith winCan't youjust giveme aprice?I willBurn itSpokewith OPsRe. +FeedbackUsed all 4steps fromECIRCust.Refuses tosendcomp offerCustomertold you tostoptalkingClosedan LVO1 CallCloseTransferto OBRepWantsto payvia CCClosedWon RPSunder$100Hungup onOTOGwith SEvia PhoneSent 5SELeadsWants tospeak to aManagerCust.complaintserv. dateRequestsan ExtraShredCustomerswore atyouTransfer toanotherdepartmentVan. BCOpsComplaintReceivecopy of acomp.offerTook 10Walk inCallsCancelServiceP 2 P withTM; assistwith winCan't youjust giveme aprice?I willBurn itSpokewith OPsRe. +FeedbackUsed all 4steps fromECIRCust.Refuses tosendcomp offerCustomertold you tostoptalkingClosedan LVO1 CallCloseTransferto OBRepWantsto payvia CCClosedWon RPSunder$100Hungup onOTOGwith SEvia Phone

Shred-O Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent 5 SE Leads
  2. Wants to speak to a Manager
  3. Cust. complaint serv. date
  4. Requests an Extra Shred
  5. Customer swore at you
  6. Transfer to another department
  7. Van. BC Ops Complaint
  8. Receive copy of a comp. offer
  9. Took 10 Walk in Calls
  10. Cancel Service
  11. P 2 P with TM; assist with win
  12. Can't you just give me a price?
  13. I will Burn it
  14. Spoke with OPs Re. + Feedback
  15. Used all 4 steps from ECIR
  16. Cust. Refuses to send comp offer
  17. Customer told you to stop talking
  18. Closed an LVO
  19. 1 Call Close
  20. Transfer to OB Rep
  21. Wants to pay via CC
  22. Closed Won RPS under $100
  23. Hung up on
  24. OTOG with SE via Phone