OTOG with SE via Phone Cust. Refuses to send comp offer Cancel Service Receive copy of a comp. offer Transfer to OB Rep I will Burn it Spoke with OPs Re. + Feedback Wants to pay via CC Requests an Extra Shred Customer told you to stop talking Wants to speak to a Manager Took 10 Walk in Calls Closed an LVO Can't you just give me a price? 1 Call Close Customer swore at you Hung up on P 2 P with TM; assist with win Used all 4 steps from ECIR Closed Won RPS under $100 Van. BC Ops Complaint Sent 5 SE Leads Cust. complaint serv. date Transfer to another department OTOG with SE via Phone Cust. Refuses to send comp offer Cancel Service Receive copy of a comp. offer Transfer to OB Rep I will Burn it Spoke with OPs Re. + Feedback Wants to pay via CC Requests an Extra Shred Customer told you to stop talking Wants to speak to a Manager Took 10 Walk in Calls Closed an LVO Can't you just give me a price? 1 Call Close Customer swore at you Hung up on P 2 P with TM; assist with win Used all 4 steps from ECIR Closed Won RPS under $100 Van. BC Ops Complaint Sent 5 SE Leads Cust. complaint serv. date Transfer to another department
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
OTOG with SE via Phone
Cust. Refuses to send comp offer
Cancel Service
Receive copy of a comp. offer
Transfer to OB Rep
I will Burn it
Spoke with OPs Re. + Feedback
Wants to pay via CC
Requests an Extra Shred
Customer told you to stop talking
Wants to speak to a Manager
Took 10 Walk in Calls
Closed an LVO
Can't you just give me a price?
1 Call Close
Customer swore at you
Hung up on
P 2 P with TM; assist with win
Used all 4 steps from ECIR
Closed Won RPS under $100
Van. BC Ops Complaint
Sent 5 SE Leads
Cust. complaint serv. date
Transfer to another department