Customer swore at you 1 Call Close Transfer to another department Wants to speak to a Manager Transfer to OB Rep Sent 5 SE Leads Receive copy of a comp. offer Took 10 Walk in Calls OTOG with SE via Phone Van. BC Ops Complaint Cust. complaint serv. date Closed Won RPS under $100 Cust. Refuses to send comp offer Customer told you to stop talking Requests an Extra Shred I will Burn it Wants to pay via CC Closed an LVO P 2 P with TM; assist with win Used all 4 steps from ECIR Can't you just give me a price? Spoke with OPs Re. + Feedback Cancel Service Hung up on Customer swore at you 1 Call Close Transfer to another department Wants to speak to a Manager Transfer to OB Rep Sent 5 SE Leads Receive copy of a comp. offer Took 10 Walk in Calls OTOG with SE via Phone Van. BC Ops Complaint Cust. complaint serv. date Closed Won RPS under $100 Cust. Refuses to send comp offer Customer told you to stop talking Requests an Extra Shred I will Burn it Wants to pay via CC Closed an LVO P 2 P with TM; assist with win Used all 4 steps from ECIR Can't you just give me a price? Spoke with OPs Re. + Feedback Cancel Service Hung up on
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Customer swore at you
1 Call Close
Transfer to another department
Wants to speak to a Manager
Transfer to OB Rep
Sent 5 SE Leads
Receive copy of a comp. offer
Took 10 Walk in Calls
OTOG with SE via Phone
Van. BC Ops Complaint
Cust. complaint serv. date
Closed Won RPS under $100
Cust. Refuses to send comp offer
Customer told you to stop talking
Requests an Extra Shred
I will Burn it
Wants to pay via CC
Closed an LVO
P 2 P with TM; assist with win
Used all 4 steps from ECIR
Can't you just give me a price?
Spoke with OPs Re. + Feedback
Cancel Service
Hung up on