P 2 P with TM; assist with win Used all 4 steps from ECIR Customer told you to stop talking Can't you just give me a price? OTOG with SE via Phone Sent 5 SE Leads Transfer to another department Cust. Refuses to send comp offer Cancel Service Receive copy of a comp. offer 1 Call Close Cust. complaint serv. date Closed an LVO Wants to speak to a Manager Spoke with OPs Re. + Feedback Closed Won RPS under $100 Transfer to OB Rep Customer swore at you Wants to pay via CC Van. BC Ops Complaint Hung up on Requests an Extra Shred I will Burn it Took 10 Walk in Calls P 2 P with TM; assist with win Used all 4 steps from ECIR Customer told you to stop talking Can't you just give me a price? OTOG with SE via Phone Sent 5 SE Leads Transfer to another department Cust. Refuses to send comp offer Cancel Service Receive copy of a comp. offer 1 Call Close Cust. complaint serv. date Closed an LVO Wants to speak to a Manager Spoke with OPs Re. + Feedback Closed Won RPS under $100 Transfer to OB Rep Customer swore at you Wants to pay via CC Van. BC Ops Complaint Hung up on Requests an Extra Shred I will Burn it Took 10 Walk in Calls
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
P 2 P with TM; assist with win
Used all 4 steps from ECIR
Customer told you to stop talking
Can't you just give me a price?
OTOG with SE via Phone
Sent 5 SE Leads
Transfer to another department
Cust. Refuses to send comp offer
Cancel Service
Receive copy of a comp. offer
1 Call Close
Cust. complaint serv. date
Closed an LVO
Wants to speak to a Manager
Spoke with OPs Re. + Feedback
Closed Won RPS under $100
Transfer to OB Rep
Customer swore at you
Wants to pay via CC
Van. BC Ops Complaint
Hung up on
Requests an Extra Shred
I will Burn it
Took 10 Walk in Calls