Van. BCOpsComplaintCan't youjust giveme aprice?OTOGwith SEvia PhoneTransferto OBRepSent 5SELeadsReceivecopy of acomp.offerWants tospeak to aManagerClosedan LVOP 2 P withTM; assistwith winWantsto payvia CCHungup onCustomerswore atyouUsed all 4steps fromECIRCustomertold you tostoptalkingCust.complaintserv. dateTook 10Walk inCallsRequestsan ExtraShredSpokewith OPsRe. +FeedbackClosedWon RPSunder$100Cust.Refuses tosendcomp offerTransfer toanotherdepartment1 CallCloseCancelServiceI willBurn itVan. BCOpsComplaintCan't youjust giveme aprice?OTOGwith SEvia PhoneTransferto OBRepSent 5SELeadsReceivecopy of acomp.offerWants tospeak to aManagerClosedan LVOP 2 P withTM; assistwith winWantsto payvia CCHungup onCustomerswore atyouUsed all 4steps fromECIRCustomertold you tostoptalkingCust.complaintserv. dateTook 10Walk inCallsRequestsan ExtraShredSpokewith OPsRe. +FeedbackClosedWon RPSunder$100Cust.Refuses tosendcomp offerTransfer toanotherdepartment1 CallCloseCancelServiceI willBurn it

Shred-O Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Van. BC Ops Complaint
  2. Can't you just give me a price?
  3. OTOG with SE via Phone
  4. Transfer to OB Rep
  5. Sent 5 SE Leads
  6. Receive copy of a comp. offer
  7. Wants to speak to a Manager
  8. Closed an LVO
  9. P 2 P with TM; assist with win
  10. Wants to pay via CC
  11. Hung up on
  12. Customer swore at you
  13. Used all 4 steps from ECIR
  14. Customer told you to stop talking
  15. Cust. complaint serv. date
  16. Took 10 Walk in Calls
  17. Requests an Extra Shred
  18. Spoke with OPs Re. + Feedback
  19. Closed Won RPS under $100
  20. Cust. Refuses to send comp offer
  21. Transfer to another department
  22. 1 Call Close
  23. Cancel Service
  24. I will Burn it