Closed an LVO I will Burn it OTOG with SE via Phone Spoke with OPs Re. + Feedback Cust. complaint serv. date Requests an Extra Shred Van. BC Ops Complaint Receive copy of a comp. offer Wants to speak to a Manager 1 Call Close P 2 P with TM; assist with win Can't you just give me a price? Wants to pay via CC Closed Won RPS under $100 Transfer to another department Cancel Service Customer told you to stop talking Hung up on Took 10 Walk in Calls Used all 4 steps from ECIR Sent 5 SE Leads Cust. Refuses to send comp offer Customer swore at you Transfer to OB Rep Closed an LVO I will Burn it OTOG with SE via Phone Spoke with OPs Re. + Feedback Cust. complaint serv. date Requests an Extra Shred Van. BC Ops Complaint Receive copy of a comp. offer Wants to speak to a Manager 1 Call Close P 2 P with TM; assist with win Can't you just give me a price? Wants to pay via CC Closed Won RPS under $100 Transfer to another department Cancel Service Customer told you to stop talking Hung up on Took 10 Walk in Calls Used all 4 steps from ECIR Sent 5 SE Leads Cust. Refuses to send comp offer Customer swore at you Transfer to OB Rep
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Closed an LVO
I will Burn it
OTOG with SE via Phone
Spoke with OPs Re. + Feedback
Cust. complaint serv. date
Requests an Extra Shred
Van. BC Ops Complaint
Receive copy of a comp. offer
Wants to speak to a Manager
1 Call Close
P 2 P with TM; assist with win
Can't you just give me a price?
Wants to pay via CC
Closed Won RPS under $100
Transfer to another department
Cancel Service
Customer told you to stop talking
Hung up on
Took 10 Walk in Calls
Used all 4 steps from ECIR
Sent 5 SE Leads
Cust. Refuses to send comp offer
Customer swore at you
Transfer to OB Rep