I appreciateyour patience;I sincerelyapologize forthe delay.Your feedback isextremelyimportant to us. Itallows us tocontinuouslyimprove ourservice.Thank you foryour patience,I do apologizefor the wait.I apologize thatthis hashappened, letme see what Ican do to assistyou with that.I will gladlyassist youin resolvingthat issue.I'm here to helpyou and I’mgoing to staywith you untilthe issue isresolved.I'm sorry yourissue wasn'tresolved the firsttime, I'll be morethan happy to takecare of it now.I understandthat it'sfrustrating tohave to callback about yourissue.If you needanything in thefuture feel free tocall we are here24/7 for anythingthat you need.We appreciateyour loyalty forthe _____years youbeen with us.We look forward totaking care of allyour financialneeds thank youfor choosing CITI.I would bemore thanhappy tohelp you withthat.Let me start byreviewing youraccount so Ican addressyour concerns.We value yourloyalty I'd bemore thanhappy to helpwith that.I have no problemcrediting that feebut I would like toexplain what'sgoing on.Welcome tothe CITI familywe appreciateyour business.Now that I haveaddressed yourconcerns arethere any otherquestions?I understandhow upsettingthis can beand I wouldlike to help.It's been apleasure workingwith you on your________account, I hopeyou have a greatday.I see that youhave anamazingpayment historyand we trulyappreciate that.Thank you somuch for yourpatience withus while wework to resolveyour issue.I'll be takinggreat care ofyour accounttoday.I know yourtime isvaluable thankyou for sharingit with us.I understandyour concern,and will makesure to addressall of yourneeds.I appreciateyour patience;I sincerelyapologize forthe delay.Your feedback isextremelyimportant to us. Itallows us tocontinuouslyimprove ourservice.Thank you foryour patience,I do apologizefor the wait.I apologize thatthis hashappened, letme see what Ican do to assistyou with that.I will gladlyassist youin resolvingthat issue.I'm here to helpyou and I’mgoing to staywith you untilthe issue isresolved.I'm sorry yourissue wasn'tresolved the firsttime, I'll be morethan happy to takecare of it now.I understandthat it'sfrustrating tohave to callback about yourissue.If you needanything in thefuture feel free tocall we are here24/7 for anythingthat you need.We appreciateyour loyalty forthe _____years youbeen with us.We look forward totaking care of allyour financialneeds thank youfor choosing CITI.I would bemore thanhappy tohelp you withthat.Let me start byreviewing youraccount so Ican addressyour concerns.We value yourloyalty I'd bemore thanhappy to helpwith that.I have no problemcrediting that feebut I would like toexplain what'sgoing on.Welcome tothe CITI familywe appreciateyour business.Now that I haveaddressed yourconcerns arethere any otherquestions?I understandhow upsettingthis can beand I wouldlike to help.It's been apleasure workingwith you on your________account, I hopeyou have a greatday.I see that youhave anamazingpayment historyand we trulyappreciate that.Thank you somuch for yourpatience withus while wework to resolveyour issue.I'll be takinggreat care ofyour accounttoday.I know yourtime isvaluable thankyou for sharingit with us.I understandyour concern,and will makesure to addressall of yourneeds.

We love BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I appreciate your patience; I sincerely apologize for the delay.
  2. Your feedback is extremely important to us. It allows us to continuously improve our service.
  3. Thank you for your patience, I do apologize for the wait.
  4. I apologize that this has happened, let me see what I can do to assist you with that.
  5. I will gladly assist you in resolving that issue.
  6. I'm here to help you and I’m going to stay with you until the issue is resolved.
  7. I'm sorry your issue wasn't resolved the first time, I'll be more than happy to take care of it now.
  8. I understand that it's frustrating to have to call back about your issue.
  9. If you need anything in the future feel free to call we are here 24/7 for anything that you need.
  10. We appreciate your loyalty for the _____ years you been with us.
  11. We look forward to taking care of all your financial needs thank you for choosing CITI.
  12. I would be more than happy to help you with that.
  13. Let me start by reviewing your account so I can address your concerns.
  14. We value your loyalty I'd be more than happy to help with that.
  15. I have no problem crediting that fee but I would like to explain what's going on.
  16. Welcome to the CITI family we appreciate your business.
  17. Now that I have addressed your concerns are there any other questions?
  18. I understand how upsetting this can be and I would like to help.
  19. It's been a pleasure working with you on your ________ account, I hope you have a great day.
  20. I see that you have an amazing payment history and we truly appreciate that.
  21. Thank you so much for your patience with us while we work to resolve your issue.
  22. I'll be taking great care of your account today.
  23. I know your time is valuable thank you for sharing it with us.
  24. I understand your concern, and will make sure to address all of your needs.