*Clientrefers to youas the wronggender**Clientrefuses toverifyaccount info*A negativerating won'tget me paid/fix my carSend meto thesurveyI called aboutthis monthsago! (NoRecord ofcall)Thatnumberno longerworksDeletingmy postingstillcounts?Can Iget andETA?Can I editmy PPPListing?ClassActionLawsuitCan I getanextensionon my Bill?You didn'tsend outstatementsthis month!*Clientdoesn'tcorrectly signup fornotifications*Carrier complainsabout anotherCarrier posting,but the complaineris also postingI didn'tagree toautopayI'll file aclaim withthe AttorneyGeneral*Have to hangup becauseclient won'tstopswearing*"Can you verifythe phonenumber on theaccount?" Myname is...I neverauthorizedthis accountto be openedI have beena customerfor a longtimeCan I e-mail myDocPack?*Client callsyou: Honey,Dear,Sweetie, BigDaddy, Etc.*Why issomeone withlow ratingsallowed onyour board?I called tocancel "x"days agoI am theauthorizedcontact! I setup theaccount!Can thePD bewaived?I didn'tuse myaccountthough*Clientsays yournamewrong*This ispoorcustomerserviceDude, where'smy car?(Shipperthinks vehicleis stolen)Can theRX fee bewaived?"Can youverify yourfirst and lastname?"Um....I don'twant tosubmit aticket*ININ blacksout andneeds to berestarted**Client can'tverify phonenumber, but itis the CID*I neveragreed tothe termsof useI haven'tgotten paidby theShipperDo youSpeakSpanish?*Client statesthey can bereached at #,but doesn'tanswer phoneI don'tneed cargoinsuranceto haul!I want tospeakwith yoursupervisorSpell yoursupervisor'sname formeI'm callingto get aquoteEver sinceyou wereboughtby...*Clientrefers to youas the wronggender**Clientrefuses toverifyaccount info*A negativerating won'tget me paid/fix my carSend meto thesurveyI called aboutthis monthsago! (NoRecord ofcall)Thatnumberno longerworksDeletingmy postingstillcounts?Can Iget andETA?Can I editmy PPPListing?ClassActionLawsuitCan I getanextensionon my Bill?You didn'tsend outstatementsthis month!*Clientdoesn'tcorrectly signup fornotifications*Carrier complainsabout anotherCarrier posting,but the complaineris also postingI didn'tagree toautopayI'll file aclaim withthe AttorneyGeneral*Have to hangup becauseclient won'tstopswearing*"Can you verifythe phonenumber on theaccount?" Myname is...I neverauthorizedthis accountto be openedI have beena customerfor a longtimeCan I e-mail myDocPack?*Client callsyou: Honey,Dear,Sweetie, BigDaddy, Etc.*Why issomeone withlow ratingsallowed onyour board?I called tocancel "x"days agoI am theauthorizedcontact! I setup theaccount!Can thePD bewaived?I didn'tuse myaccountthough*Clientsays yournamewrong*This ispoorcustomerserviceDude, where'smy car?(Shipperthinks vehicleis stolen)Can theRX fee bewaived?"Can youverify yourfirst and lastname?"Um....I don'twant tosubmit aticket*ININ blacksout andneeds to berestarted**Client can'tverify phonenumber, but itis the CID*I neveragreed tothe termsof useI haven'tgotten paidby theShipperDo youSpeakSpanish?*Client statesthey can bereached at #,but doesn'tanswer phoneI don'tneed cargoinsuranceto haul!I want tospeakwith yoursupervisorSpell yoursupervisor'sname formeI'm callingto get aquoteEver sinceyou wereboughtby...

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. *Client refers to you as the wrong gender*
  2. *Client refuses to verify account info*
  3. A negative rating won't get me paid/ fix my car
  4. Send me to the survey
  5. I called about this months ago! (No Record of call)
  6. That number no longer works
  7. Deleting my posting still counts?
  8. Can I get and ETA?
  9. Can I edit my PPP Listing?
  10. Class Action Lawsuit
  11. Can I get an extension on my Bill?
  12. You didn't send out statements this month!
  13. *Client doesn't correctly sign up for notifications*
  14. Carrier complains about another Carrier posting, but the complainer is also posting
  15. I didn't agree to autopay
  16. I'll file a claim with the Attorney General
  17. *Have to hang up because client won't stop swearing*
  18. "Can you verify the phone number on the account?" My name is...
  19. I never authorized this account to be opened
  20. I have been a customer for a long time
  21. Can I e-mail my Doc Pack?
  22. *Client calls you: Honey, Dear, Sweetie, Big Daddy, Etc.*
  23. Why is someone with low ratings allowed on your board?
  24. I called to cancel "x" days ago
  25. I am the authorized contact! I set up the account!
  26. Can the PD be waived?
  27. I didn't use my account though
  28. *Client says your name wrong*
  29. This is poor customer service
  30. Dude, where's my car? (Shipper thinks vehicle is stolen)
  31. Can the RX fee be waived?
  32. "Can you verify your first and last name?" Um....
  33. I don't want to submit a ticket
  34. *ININ blacks out and needs to be restarted*
  35. *Client can't verify phone number, but it is the CID*
  36. I never agreed to the terms of use
  37. I haven't gotten paid by the Shipper
  38. Do you Speak Spanish?
  39. *Client states they can be reached at #, but doesn't answer phone
  40. I don't need cargo insurance to haul!
  41. I want to speak with your supervisor
  42. Spell your supervisor's name for me
  43. I'm calling to get a quote
  44. Ever since you were bought by...