I called tocancel "x"days ago*Client callsyou: Honey,Dear,Sweetie, BigDaddy, Etc.*You didn'tsend outstatementsthis month!*Clientrefuses toverifyaccount info*Send meto thesurveyCan thePD bewaived?I neveragreed tothe termsof useCan I editmy PPPListing?Carrier complainsabout anotherCarrier posting,but the complaineris also posting*Have to hangup becauseclient won'tstopswearing*Can Iget andETA?I didn'tuse myaccountthoughI am theauthorizedcontact! I setup theaccount!*Client statesthey can bereached at #,but doesn'tanswer phoneDo youSpeakSpanish?Dude, where'smy car?(Shipperthinks vehicleis stolen)I don'tneed cargoinsuranceto haul!I'll file aclaim withthe AttorneyGeneralI neverauthorizedthis accountto be openedI haven'tgotten paidby theShipperEver sinceyou wereboughtby...*Client can'tverify phonenumber, but itis the CID*Can I getanextensionon my Bill?I'm callingto get aquoteSpell yoursupervisor'sname formeClassActionLawsuitI don'twant tosubmit aticket*ININ blacksout andneeds to berestarted*Can I e-mail myDocPack?Thatnumberno longerworksI didn'tagree toautopay*Clientrefers to youas the wronggender*"Can you verifythe phonenumber on theaccount?" Myname is...I have beena customerfor a longtimeI want tospeakwith yoursupervisorA negativerating won'tget me paid/fix my carI called aboutthis monthsago! (NoRecord ofcall)Why issomeone withlow ratingsallowed onyour board?Deletingmy postingstillcounts?"Can youverify yourfirst and lastname?"Um....This ispoorcustomerserviceCan theRX fee bewaived?*Clientdoesn'tcorrectly signup fornotifications**Clientsays yournamewrong*I called tocancel "x"days ago*Client callsyou: Honey,Dear,Sweetie, BigDaddy, Etc.*You didn'tsend outstatementsthis month!*Clientrefuses toverifyaccount info*Send meto thesurveyCan thePD bewaived?I neveragreed tothe termsof useCan I editmy PPPListing?Carrier complainsabout anotherCarrier posting,but the complaineris also posting*Have to hangup becauseclient won'tstopswearing*Can Iget andETA?I didn'tuse myaccountthoughI am theauthorizedcontact! I setup theaccount!*Client statesthey can bereached at #,but doesn'tanswer phoneDo youSpeakSpanish?Dude, where'smy car?(Shipperthinks vehicleis stolen)I don'tneed cargoinsuranceto haul!I'll file aclaim withthe AttorneyGeneralI neverauthorizedthis accountto be openedI haven'tgotten paidby theShipperEver sinceyou wereboughtby...*Client can'tverify phonenumber, but itis the CID*Can I getanextensionon my Bill?I'm callingto get aquoteSpell yoursupervisor'sname formeClassActionLawsuitI don'twant tosubmit aticket*ININ blacksout andneeds to berestarted*Can I e-mail myDocPack?Thatnumberno longerworksI didn'tagree toautopay*Clientrefers to youas the wronggender*"Can you verifythe phonenumber on theaccount?" Myname is...I have beena customerfor a longtimeI want tospeakwith yoursupervisorA negativerating won'tget me paid/fix my carI called aboutthis monthsago! (NoRecord ofcall)Why issomeone withlow ratingsallowed onyour board?Deletingmy postingstillcounts?"Can youverify yourfirst and lastname?"Um....This ispoorcustomerserviceCan theRX fee bewaived?*Clientdoesn'tcorrectly signup fornotifications**Clientsays yournamewrong*

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I called to cancel "x" days ago
  2. *Client calls you: Honey, Dear, Sweetie, Big Daddy, Etc.*
  3. You didn't send out statements this month!
  4. *Client refuses to verify account info*
  5. Send me to the survey
  6. Can the PD be waived?
  7. I never agreed to the terms of use
  8. Can I edit my PPP Listing?
  9. Carrier complains about another Carrier posting, but the complainer is also posting
  10. *Have to hang up because client won't stop swearing*
  11. Can I get and ETA?
  12. I didn't use my account though
  13. I am the authorized contact! I set up the account!
  14. *Client states they can be reached at #, but doesn't answer phone
  15. Do you Speak Spanish?
  16. Dude, where's my car? (Shipper thinks vehicle is stolen)
  17. I don't need cargo insurance to haul!
  18. I'll file a claim with the Attorney General
  19. I never authorized this account to be opened
  20. I haven't gotten paid by the Shipper
  21. Ever since you were bought by...
  22. *Client can't verify phone number, but it is the CID*
  23. Can I get an extension on my Bill?
  24. I'm calling to get a quote
  25. Spell your supervisor's name for me
  26. Class Action Lawsuit
  27. I don't want to submit a ticket
  28. *ININ blacks out and needs to be restarted*
  29. Can I e-mail my Doc Pack?
  30. That number no longer works
  31. I didn't agree to autopay
  32. *Client refers to you as the wrong gender*
  33. "Can you verify the phone number on the account?" My name is...
  34. I have been a customer for a long time
  35. I want to speak with your supervisor
  36. A negative rating won't get me paid/ fix my car
  37. I called about this months ago! (No Record of call)
  38. Why is someone with low ratings allowed on your board?
  39. Deleting my posting still counts?
  40. "Can you verify your first and last name?" Um....
  41. This is poor customer service
  42. Can the RX fee be waived?
  43. *Client doesn't correctly sign up for notifications*
  44. *Client says your name wrong*