I didn'tagree toautopayI am theauthorizedcontact! I setup theaccount!*Client can'tverify phonenumber, but itis the CID*This ispoorcustomerserviceDo youSpeakSpanish?I want tospeakwith yoursupervisorI don'tneed cargoinsuranceto haul!Thatnumberno longerworksCan thePD bewaived?I called aboutthis monthsago! (NoRecord ofcall)You didn'tsend outstatementsthis month!*Clientdoesn'tcorrectly signup fornotifications**ININ blacksout andneeds to berestarted*Deletingmy postingstillcounts?Can I editmy PPPListing?Send meto thesurveySpell yoursupervisor'sname forme"Can you verifythe phonenumber on theaccount?" Myname is...Can Iget andETA?I called tocancel "x"days agoEver sinceyou wereboughtby...I haven'tgotten paidby theShipperI neverauthorizedthis accountto be opened*Client callsyou: Honey,Dear,Sweetie, BigDaddy, Etc.*I didn'tuse myaccountthoughI'll file aclaim withthe AttorneyGeneralDude, where'smy car?(Shipperthinks vehicleis stolen)Carrier complainsabout anotherCarrier posting,but the complaineris also posting"Can youverify yourfirst and lastname?"Um....*Clientrefuses toverifyaccount info*Can I e-mail myDocPack?I don'twant tosubmit aticketI neveragreed tothe termsof useCan theRX fee bewaived?Why issomeone withlow ratingsallowed onyour board?ClassActionLawsuit*Clientrefers to youas the wronggender**Client statesthey can bereached at #,but doesn'tanswer phoneI'm callingto get aquoteCan I getanextensionon my Bill?I have beena customerfor a longtime*Have to hangup becauseclient won'tstopswearing*A negativerating won'tget me paid/fix my car*Clientsays yournamewrong*I didn'tagree toautopayI am theauthorizedcontact! I setup theaccount!*Client can'tverify phonenumber, but itis the CID*This ispoorcustomerserviceDo youSpeakSpanish?I want tospeakwith yoursupervisorI don'tneed cargoinsuranceto haul!Thatnumberno longerworksCan thePD bewaived?I called aboutthis monthsago! (NoRecord ofcall)You didn'tsend outstatementsthis month!*Clientdoesn'tcorrectly signup fornotifications**ININ blacksout andneeds to berestarted*Deletingmy postingstillcounts?Can I editmy PPPListing?Send meto thesurveySpell yoursupervisor'sname forme"Can you verifythe phonenumber on theaccount?" Myname is...Can Iget andETA?I called tocancel "x"days agoEver sinceyou wereboughtby...I haven'tgotten paidby theShipperI neverauthorizedthis accountto be opened*Client callsyou: Honey,Dear,Sweetie, BigDaddy, Etc.*I didn'tuse myaccountthoughI'll file aclaim withthe AttorneyGeneralDude, where'smy car?(Shipperthinks vehicleis stolen)Carrier complainsabout anotherCarrier posting,but the complaineris also posting"Can youverify yourfirst and lastname?"Um....*Clientrefuses toverifyaccount info*Can I e-mail myDocPack?I don'twant tosubmit aticketI neveragreed tothe termsof useCan theRX fee bewaived?Why issomeone withlow ratingsallowed onyour board?ClassActionLawsuit*Clientrefers to youas the wronggender**Client statesthey can bereached at #,but doesn'tanswer phoneI'm callingto get aquoteCan I getanextensionon my Bill?I have beena customerfor a longtime*Have to hangup becauseclient won'tstopswearing*A negativerating won'tget me paid/fix my car*Clientsays yournamewrong*

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I didn't agree to autopay
  2. I am the authorized contact! I set up the account!
  3. *Client can't verify phone number, but it is the CID*
  4. This is poor customer service
  5. Do you Speak Spanish?
  6. I want to speak with your supervisor
  7. I don't need cargo insurance to haul!
  8. That number no longer works
  9. Can the PD be waived?
  10. I called about this months ago! (No Record of call)
  11. You didn't send out statements this month!
  12. *Client doesn't correctly sign up for notifications*
  13. *ININ blacks out and needs to be restarted*
  14. Deleting my posting still counts?
  15. Can I edit my PPP Listing?
  16. Send me to the survey
  17. Spell your supervisor's name for me
  18. "Can you verify the phone number on the account?" My name is...
  19. Can I get and ETA?
  20. I called to cancel "x" days ago
  21. Ever since you were bought by...
  22. I haven't gotten paid by the Shipper
  23. I never authorized this account to be opened
  24. *Client calls you: Honey, Dear, Sweetie, Big Daddy, Etc.*
  25. I didn't use my account though
  26. I'll file a claim with the Attorney General
  27. Dude, where's my car? (Shipper thinks vehicle is stolen)
  28. Carrier complains about another Carrier posting, but the complainer is also posting
  29. "Can you verify your first and last name?" Um....
  30. *Client refuses to verify account info*
  31. Can I e-mail my Doc Pack?
  32. I don't want to submit a ticket
  33. I never agreed to the terms of use
  34. Can the RX fee be waived?
  35. Why is someone with low ratings allowed on your board?
  36. Class Action Lawsuit
  37. *Client refers to you as the wrong gender*
  38. *Client states they can be reached at #, but doesn't answer phone
  39. I'm calling to get a quote
  40. Can I get an extension on my Bill?
  41. I have been a customer for a long time
  42. *Have to hang up because client won't stop swearing*
  43. A negative rating won't get me paid/ fix my car
  44. *Client says your name wrong*