*Client callsyou: Honey,Dear,Sweetie, BigDaddy, Etc.*Spell yoursupervisor'sname forme"Can you verifythe phonenumber on theaccount?" Myname is...Thatnumberno longerworksDeletingmy postingstillcounts?Why issomeone withlow ratingsallowed onyour board?*Clientrefers to youas the wronggender**Have to hangup becauseclient won'tstopswearing**Clientrefuses toverifyaccount info*You didn'tsend outstatementsthis month!I haven'tgotten paidby theShipperClassActionLawsuitI called aboutthis monthsago! (NoRecord ofcall)I neverauthorizedthis accountto be openedCan theRX fee bewaived?Dude, where'smy car?(Shipperthinks vehicleis stolen)I want tospeakwith yoursupervisorI called tocancel "x"days ago*ININ blacksout andneeds to berestarted*I don'tneed cargoinsuranceto haul!Send meto thesurveyEver sinceyou wereboughtby...Carrier complainsabout anotherCarrier posting,but the complaineris also postingCan Iget andETA?Do youSpeakSpanish?A negativerating won'tget me paid/fix my carI am theauthorizedcontact! I setup theaccount!I don'twant tosubmit aticketI'll file aclaim withthe AttorneyGeneralI'm callingto get aquoteI didn'tuse myaccountthough*Clientsays yournamewrong**Client statesthey can bereached at #,but doesn'tanswer phoneI neveragreed tothe termsof useI didn'tagree toautopay"Can youverify yourfirst and lastname?"Um....Can I e-mail myDocPack?Can I editmy PPPListing?*Client can'tverify phonenumber, but itis the CID**Clientdoesn'tcorrectly signup fornotifications*This ispoorcustomerserviceI have beena customerfor a longtimeCan thePD bewaived?Can I getanextensionon my Bill?*Client callsyou: Honey,Dear,Sweetie, BigDaddy, Etc.*Spell yoursupervisor'sname forme"Can you verifythe phonenumber on theaccount?" Myname is...Thatnumberno longerworksDeletingmy postingstillcounts?Why issomeone withlow ratingsallowed onyour board?*Clientrefers to youas the wronggender**Have to hangup becauseclient won'tstopswearing**Clientrefuses toverifyaccount info*You didn'tsend outstatementsthis month!I haven'tgotten paidby theShipperClassActionLawsuitI called aboutthis monthsago! (NoRecord ofcall)I neverauthorizedthis accountto be openedCan theRX fee bewaived?Dude, where'smy car?(Shipperthinks vehicleis stolen)I want tospeakwith yoursupervisorI called tocancel "x"days ago*ININ blacksout andneeds to berestarted*I don'tneed cargoinsuranceto haul!Send meto thesurveyEver sinceyou wereboughtby...Carrier complainsabout anotherCarrier posting,but the complaineris also postingCan Iget andETA?Do youSpeakSpanish?A negativerating won'tget me paid/fix my carI am theauthorizedcontact! I setup theaccount!I don'twant tosubmit aticketI'll file aclaim withthe AttorneyGeneralI'm callingto get aquoteI didn'tuse myaccountthough*Clientsays yournamewrong**Client statesthey can bereached at #,but doesn'tanswer phoneI neveragreed tothe termsof useI didn'tagree toautopay"Can youverify yourfirst and lastname?"Um....Can I e-mail myDocPack?Can I editmy PPPListing?*Client can'tverify phonenumber, but itis the CID**Clientdoesn'tcorrectly signup fornotifications*This ispoorcustomerserviceI have beena customerfor a longtimeCan thePD bewaived?Can I getanextensionon my Bill?

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. *Client calls you: Honey, Dear, Sweetie, Big Daddy, Etc.*
  2. Spell your supervisor's name for me
  3. "Can you verify the phone number on the account?" My name is...
  4. That number no longer works
  5. Deleting my posting still counts?
  6. Why is someone with low ratings allowed on your board?
  7. *Client refers to you as the wrong gender*
  8. *Have to hang up because client won't stop swearing*
  9. *Client refuses to verify account info*
  10. You didn't send out statements this month!
  11. I haven't gotten paid by the Shipper
  12. Class Action Lawsuit
  13. I called about this months ago! (No Record of call)
  14. I never authorized this account to be opened
  15. Can the RX fee be waived?
  16. Dude, where's my car? (Shipper thinks vehicle is stolen)
  17. I want to speak with your supervisor
  18. I called to cancel "x" days ago
  19. *ININ blacks out and needs to be restarted*
  20. I don't need cargo insurance to haul!
  21. Send me to the survey
  22. Ever since you were bought by...
  23. Carrier complains about another Carrier posting, but the complainer is also posting
  24. Can I get and ETA?
  25. Do you Speak Spanish?
  26. A negative rating won't get me paid/ fix my car
  27. I am the authorized contact! I set up the account!
  28. I don't want to submit a ticket
  29. I'll file a claim with the Attorney General
  30. I'm calling to get a quote
  31. I didn't use my account though
  32. *Client says your name wrong*
  33. *Client states they can be reached at #, but doesn't answer phone
  34. I never agreed to the terms of use
  35. I didn't agree to autopay
  36. "Can you verify your first and last name?" Um....
  37. Can I e-mail my Doc Pack?
  38. Can I edit my PPP Listing?
  39. *Client can't verify phone number, but it is the CID*
  40. *Client doesn't correctly sign up for notifications*
  41. This is poor customer service
  42. I have been a customer for a long time
  43. Can the PD be waived?
  44. Can I get an extension on my Bill?