*Client callsyou: Honey,Dear,Sweetie, BigDaddy, Etc.*Can thePD bewaived?I neverauthorizedthis accountto be opened"Can youverify yourfirst and lastname?"Um....I don'twant tosubmit aticketI called tocancel "x"days agoA negativerating won'tget me paid/fix my carI didn'tagree toautopayCan I editmy PPPListing?*Clientsays yournamewrong*I didn'tuse myaccountthoughDude, where'smy car?(Shipperthinks vehicleis stolen)Can Iget andETA?*Have to hangup becauseclient won'tstopswearing*Carrier complainsabout anotherCarrier posting,but the complaineris also postingEver sinceyou wereboughtby...Thatnumberno longerworksI have beena customerfor a longtime*ININ blacksout andneeds to berestarted*I want tospeakwith yoursupervisorI called aboutthis monthsago! (NoRecord ofcall)Can theRX fee bewaived?Deletingmy postingstillcounts?I haven'tgotten paidby theShipper*Clientrefers to youas the wronggender*I don'tneed cargoinsuranceto haul!*Clientrefuses toverifyaccount info**Client statesthey can bereached at #,but doesn'tanswer phone"Can you verifythe phonenumber on theaccount?" Myname is...Can I e-mail myDocPack?This ispoorcustomerserviceCan I getanextensionon my Bill?I'll file aclaim withthe AttorneyGeneralI am theauthorizedcontact! I setup theaccount!*Client can'tverify phonenumber, but itis the CID*Send meto thesurveyYou didn'tsend outstatementsthis month!Do youSpeakSpanish?I neveragreed tothe termsof use*Clientdoesn'tcorrectly signup fornotifications*ClassActionLawsuitI'm callingto get aquoteWhy issomeone withlow ratingsallowed onyour board?Spell yoursupervisor'sname forme*Client callsyou: Honey,Dear,Sweetie, BigDaddy, Etc.*Can thePD bewaived?I neverauthorizedthis accountto be opened"Can youverify yourfirst and lastname?"Um....I don'twant tosubmit aticketI called tocancel "x"days agoA negativerating won'tget me paid/fix my carI didn'tagree toautopayCan I editmy PPPListing?*Clientsays yournamewrong*I didn'tuse myaccountthoughDude, where'smy car?(Shipperthinks vehicleis stolen)Can Iget andETA?*Have to hangup becauseclient won'tstopswearing*Carrier complainsabout anotherCarrier posting,but the complaineris also postingEver sinceyou wereboughtby...Thatnumberno longerworksI have beena customerfor a longtime*ININ blacksout andneeds to berestarted*I want tospeakwith yoursupervisorI called aboutthis monthsago! (NoRecord ofcall)Can theRX fee bewaived?Deletingmy postingstillcounts?I haven'tgotten paidby theShipper*Clientrefers to youas the wronggender*I don'tneed cargoinsuranceto haul!*Clientrefuses toverifyaccount info**Client statesthey can bereached at #,but doesn'tanswer phone"Can you verifythe phonenumber on theaccount?" Myname is...Can I e-mail myDocPack?This ispoorcustomerserviceCan I getanextensionon my Bill?I'll file aclaim withthe AttorneyGeneralI am theauthorizedcontact! I setup theaccount!*Client can'tverify phonenumber, but itis the CID*Send meto thesurveyYou didn'tsend outstatementsthis month!Do youSpeakSpanish?I neveragreed tothe termsof use*Clientdoesn'tcorrectly signup fornotifications*ClassActionLawsuitI'm callingto get aquoteWhy issomeone withlow ratingsallowed onyour board?Spell yoursupervisor'sname forme

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. *Client calls you: Honey, Dear, Sweetie, Big Daddy, Etc.*
  2. Can the PD be waived?
  3. I never authorized this account to be opened
  4. "Can you verify your first and last name?" Um....
  5. I don't want to submit a ticket
  6. I called to cancel "x" days ago
  7. A negative rating won't get me paid/ fix my car
  8. I didn't agree to autopay
  9. Can I edit my PPP Listing?
  10. *Client says your name wrong*
  11. I didn't use my account though
  12. Dude, where's my car? (Shipper thinks vehicle is stolen)
  13. Can I get and ETA?
  14. *Have to hang up because client won't stop swearing*
  15. Carrier complains about another Carrier posting, but the complainer is also posting
  16. Ever since you were bought by...
  17. That number no longer works
  18. I have been a customer for a long time
  19. *ININ blacks out and needs to be restarted*
  20. I want to speak with your supervisor
  21. I called about this months ago! (No Record of call)
  22. Can the RX fee be waived?
  23. Deleting my posting still counts?
  24. I haven't gotten paid by the Shipper
  25. *Client refers to you as the wrong gender*
  26. I don't need cargo insurance to haul!
  27. *Client refuses to verify account info*
  28. *Client states they can be reached at #, but doesn't answer phone
  29. "Can you verify the phone number on the account?" My name is...
  30. Can I e-mail my Doc Pack?
  31. This is poor customer service
  32. Can I get an extension on my Bill?
  33. I'll file a claim with the Attorney General
  34. I am the authorized contact! I set up the account!
  35. *Client can't verify phone number, but it is the CID*
  36. Send me to the survey
  37. You didn't send out statements this month!
  38. Do you Speak Spanish?
  39. I never agreed to the terms of use
  40. *Client doesn't correctly sign up for notifications*
  41. Class Action Lawsuit
  42. I'm calling to get a quote
  43. Why is someone with low ratings allowed on your board?
  44. Spell your supervisor's name for me