I have beena customerfor a longtimeI am theauthorizedcontact! I setup theaccount!A negativerating won'tget me paid/fix my car*Client callsyou: Honey,Dear,Sweetie, BigDaddy, Etc.**Client statesthey can bereached at #,but doesn'tanswer phoneDo youSpeakSpanish?This ispoorcustomerservice*Client can'tverify phonenumber, but itis the CID*Can Iget andETA?I didn'tagree toautopay*Clientsays yournamewrong*I'll file aclaim withthe AttorneyGeneral"Can you verifythe phonenumber on theaccount?" Myname is...*Have to hangup becauseclient won'tstopswearing*I called tocancel "x"days agoCarrier complainsabout anotherCarrier posting,but the complaineris also postingEver sinceyou wereboughtby...I didn'tuse myaccountthoughI neverauthorizedthis accountto be opened*Clientrefuses toverifyaccount info*Can I editmy PPPListing?Can I e-mail myDocPack?Dude, where'smy car?(Shipperthinks vehicleis stolen)I haven'tgotten paidby theShipperCan thePD bewaived?I don'twant tosubmit aticketI don'tneed cargoinsuranceto haul!I called aboutthis monthsago! (NoRecord ofcall)Why issomeone withlow ratingsallowed onyour board?I'm callingto get aquoteCan I getanextensionon my Bill?Thatnumberno longerworksI neveragreed tothe termsof useDeletingmy postingstillcounts?*ININ blacksout andneeds to berestarted**Clientdoesn'tcorrectly signup fornotifications*"Can youverify yourfirst and lastname?"Um....Spell yoursupervisor'sname formeClassActionLawsuitI want tospeakwith yoursupervisor*Clientrefers to youas the wronggender*Send meto thesurveyCan theRX fee bewaived?You didn'tsend outstatementsthis month!I have beena customerfor a longtimeI am theauthorizedcontact! I setup theaccount!A negativerating won'tget me paid/fix my car*Client callsyou: Honey,Dear,Sweetie, BigDaddy, Etc.**Client statesthey can bereached at #,but doesn'tanswer phoneDo youSpeakSpanish?This ispoorcustomerservice*Client can'tverify phonenumber, but itis the CID*Can Iget andETA?I didn'tagree toautopay*Clientsays yournamewrong*I'll file aclaim withthe AttorneyGeneral"Can you verifythe phonenumber on theaccount?" Myname is...*Have to hangup becauseclient won'tstopswearing*I called tocancel "x"days agoCarrier complainsabout anotherCarrier posting,but the complaineris also postingEver sinceyou wereboughtby...I didn'tuse myaccountthoughI neverauthorizedthis accountto be opened*Clientrefuses toverifyaccount info*Can I editmy PPPListing?Can I e-mail myDocPack?Dude, where'smy car?(Shipperthinks vehicleis stolen)I haven'tgotten paidby theShipperCan thePD bewaived?I don'twant tosubmit aticketI don'tneed cargoinsuranceto haul!I called aboutthis monthsago! (NoRecord ofcall)Why issomeone withlow ratingsallowed onyour board?I'm callingto get aquoteCan I getanextensionon my Bill?Thatnumberno longerworksI neveragreed tothe termsof useDeletingmy postingstillcounts?*ININ blacksout andneeds to berestarted**Clientdoesn'tcorrectly signup fornotifications*"Can youverify yourfirst and lastname?"Um....Spell yoursupervisor'sname formeClassActionLawsuitI want tospeakwith yoursupervisor*Clientrefers to youas the wronggender*Send meto thesurveyCan theRX fee bewaived?You didn'tsend outstatementsthis month!

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I have been a customer for a long time
  2. I am the authorized contact! I set up the account!
  3. A negative rating won't get me paid/ fix my car
  4. *Client calls you: Honey, Dear, Sweetie, Big Daddy, Etc.*
  5. *Client states they can be reached at #, but doesn't answer phone
  6. Do you Speak Spanish?
  7. This is poor customer service
  8. *Client can't verify phone number, but it is the CID*
  9. Can I get and ETA?
  10. I didn't agree to autopay
  11. *Client says your name wrong*
  12. I'll file a claim with the Attorney General
  13. "Can you verify the phone number on the account?" My name is...
  14. *Have to hang up because client won't stop swearing*
  15. I called to cancel "x" days ago
  16. Carrier complains about another Carrier posting, but the complainer is also posting
  17. Ever since you were bought by...
  18. I didn't use my account though
  19. I never authorized this account to be opened
  20. *Client refuses to verify account info*
  21. Can I edit my PPP Listing?
  22. Can I e-mail my Doc Pack?
  23. Dude, where's my car? (Shipper thinks vehicle is stolen)
  24. I haven't gotten paid by the Shipper
  25. Can the PD be waived?
  26. I don't want to submit a ticket
  27. I don't need cargo insurance to haul!
  28. I called about this months ago! (No Record of call)
  29. Why is someone with low ratings allowed on your board?
  30. I'm calling to get a quote
  31. Can I get an extension on my Bill?
  32. That number no longer works
  33. I never agreed to the terms of use
  34. Deleting my posting still counts?
  35. *ININ blacks out and needs to be restarted*
  36. *Client doesn't correctly sign up for notifications*
  37. "Can you verify your first and last name?" Um....
  38. Spell your supervisor's name for me
  39. Class Action Lawsuit
  40. I want to speak with your supervisor
  41. *Client refers to you as the wrong gender*
  42. Send me to the survey
  43. Can the RX fee be waived?
  44. You didn't send out statements this month!