*Client can'tverify phonenumber, but itis the CID*ClassActionLawsuitYou didn'tsend outstatementsthis month!*Clientrefuses toverifyaccount info*Can thePD bewaived?Carrier complainsabout anotherCarrier posting,but the complaineris also postingSpell yoursupervisor'sname formeI'm callingto get aquoteI don'tneed cargoinsuranceto haul!Deletingmy postingstillcounts?Can theRX fee bewaived?"Can you verifythe phonenumber on theaccount?" Myname is..."Can youverify yourfirst and lastname?"Um....I don'twant tosubmit aticket*ININ blacksout andneeds to berestarted*I am theauthorizedcontact! I setup theaccount!*Client callsyou: Honey,Dear,Sweetie, BigDaddy, Etc.*Dude, where'smy car?(Shipperthinks vehicleis stolen)Ever sinceyou wereboughtby...Thatnumberno longerworksSend meto thesurveyCan I e-mail myDocPack?I called tocancel "x"days ago*Clientsays yournamewrong*This ispoorcustomerserviceWhy issomeone withlow ratingsallowed onyour board?I'll file aclaim withthe AttorneyGeneralCan I getanextensionon my Bill?I called aboutthis monthsago! (NoRecord ofcall)I neveragreed tothe termsof use*Clientrefers to youas the wronggender*I neverauthorizedthis accountto be openedI didn'tuse myaccountthoughI haven'tgotten paidby theShipperCan Iget andETA?I have beena customerfor a longtime*Client statesthey can bereached at #,but doesn'tanswer phoneCan I editmy PPPListing?*Clientdoesn'tcorrectly signup fornotifications*A negativerating won'tget me paid/fix my car*Have to hangup becauseclient won'tstopswearing*I want tospeakwith yoursupervisorI didn'tagree toautopayDo youSpeakSpanish?*Client can'tverify phonenumber, but itis the CID*ClassActionLawsuitYou didn'tsend outstatementsthis month!*Clientrefuses toverifyaccount info*Can thePD bewaived?Carrier complainsabout anotherCarrier posting,but the complaineris also postingSpell yoursupervisor'sname formeI'm callingto get aquoteI don'tneed cargoinsuranceto haul!Deletingmy postingstillcounts?Can theRX fee bewaived?"Can you verifythe phonenumber on theaccount?" Myname is..."Can youverify yourfirst and lastname?"Um....I don'twant tosubmit aticket*ININ blacksout andneeds to berestarted*I am theauthorizedcontact! I setup theaccount!*Client callsyou: Honey,Dear,Sweetie, BigDaddy, Etc.*Dude, where'smy car?(Shipperthinks vehicleis stolen)Ever sinceyou wereboughtby...Thatnumberno longerworksSend meto thesurveyCan I e-mail myDocPack?I called tocancel "x"days ago*Clientsays yournamewrong*This ispoorcustomerserviceWhy issomeone withlow ratingsallowed onyour board?I'll file aclaim withthe AttorneyGeneralCan I getanextensionon my Bill?I called aboutthis monthsago! (NoRecord ofcall)I neveragreed tothe termsof use*Clientrefers to youas the wronggender*I neverauthorizedthis accountto be openedI didn'tuse myaccountthoughI haven'tgotten paidby theShipperCan Iget andETA?I have beena customerfor a longtime*Client statesthey can bereached at #,but doesn'tanswer phoneCan I editmy PPPListing?*Clientdoesn'tcorrectly signup fornotifications*A negativerating won'tget me paid/fix my car*Have to hangup becauseclient won'tstopswearing*I want tospeakwith yoursupervisorI didn'tagree toautopayDo youSpeakSpanish?

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. *Client can't verify phone number, but it is the CID*
  2. Class Action Lawsuit
  3. You didn't send out statements this month!
  4. *Client refuses to verify account info*
  5. Can the PD be waived?
  6. Carrier complains about another Carrier posting, but the complainer is also posting
  7. Spell your supervisor's name for me
  8. I'm calling to get a quote
  9. I don't need cargo insurance to haul!
  10. Deleting my posting still counts?
  11. Can the RX fee be waived?
  12. "Can you verify the phone number on the account?" My name is...
  13. "Can you verify your first and last name?" Um....
  14. I don't want to submit a ticket
  15. *ININ blacks out and needs to be restarted*
  16. I am the authorized contact! I set up the account!
  17. *Client calls you: Honey, Dear, Sweetie, Big Daddy, Etc.*
  18. Dude, where's my car? (Shipper thinks vehicle is stolen)
  19. Ever since you were bought by...
  20. That number no longer works
  21. Send me to the survey
  22. Can I e-mail my Doc Pack?
  23. I called to cancel "x" days ago
  24. *Client says your name wrong*
  25. This is poor customer service
  26. Why is someone with low ratings allowed on your board?
  27. I'll file a claim with the Attorney General
  28. Can I get an extension on my Bill?
  29. I called about this months ago! (No Record of call)
  30. I never agreed to the terms of use
  31. *Client refers to you as the wrong gender*
  32. I never authorized this account to be opened
  33. I didn't use my account though
  34. I haven't gotten paid by the Shipper
  35. Can I get and ETA?
  36. I have been a customer for a long time
  37. *Client states they can be reached at #, but doesn't answer phone
  38. Can I edit my PPP Listing?
  39. *Client doesn't correctly sign up for notifications*
  40. A negative rating won't get me paid/ fix my car
  41. *Have to hang up because client won't stop swearing*
  42. I want to speak with your supervisor
  43. I didn't agree to autopay
  44. Do you Speak Spanish?