"Can youverify yourfirst and lastname?"Um....Spell yoursupervisor'sname formeDude, where'smy car?(Shipperthinks vehicleis stolen)*Client statesthey can bereached at #,but doesn'tanswer phoneI have beena customerfor a longtimeThis ispoorcustomerserviceDo youSpeakSpanish?Can I editmy PPPListing?I haven'tgotten paidby theShipperWhy issomeone withlow ratingsallowed onyour board?Deletingmy postingstillcounts?"Can you verifythe phonenumber on theaccount?" Myname is...*Have to hangup becauseclient won'tstopswearing**Clientsays yournamewrong*I don'tneed cargoinsuranceto haul!I want tospeakwith yoursupervisorI called tocancel "x"days agoSend meto thesurveyCan I e-mail myDocPack?I'll file aclaim withthe AttorneyGeneralI didn'tuse myaccountthoughEver sinceyou wereboughtby...*Clientdoesn'tcorrectly signup fornotifications*Carrier complainsabout anotherCarrier posting,but the complaineris also postingClassActionLawsuitI neveragreed tothe termsof use*ININ blacksout andneeds to berestarted**Client can'tverify phonenumber, but itis the CID*I don'twant tosubmit aticketThatnumberno longerworksI called aboutthis monthsago! (NoRecord ofcall)*Clientrefers to youas the wronggender**Client callsyou: Honey,Dear,Sweetie, BigDaddy, Etc.*Can Iget andETA?*Clientrefuses toverifyaccount info*A negativerating won'tget me paid/fix my carCan I getanextensionon my Bill?You didn'tsend outstatementsthis month!Can thePD bewaived?I didn'tagree toautopayI'm callingto get aquoteI am theauthorizedcontact! I setup theaccount!I neverauthorizedthis accountto be openedCan theRX fee bewaived?"Can youverify yourfirst and lastname?"Um....Spell yoursupervisor'sname formeDude, where'smy car?(Shipperthinks vehicleis stolen)*Client statesthey can bereached at #,but doesn'tanswer phoneI have beena customerfor a longtimeThis ispoorcustomerserviceDo youSpeakSpanish?Can I editmy PPPListing?I haven'tgotten paidby theShipperWhy issomeone withlow ratingsallowed onyour board?Deletingmy postingstillcounts?"Can you verifythe phonenumber on theaccount?" Myname is...*Have to hangup becauseclient won'tstopswearing**Clientsays yournamewrong*I don'tneed cargoinsuranceto haul!I want tospeakwith yoursupervisorI called tocancel "x"days agoSend meto thesurveyCan I e-mail myDocPack?I'll file aclaim withthe AttorneyGeneralI didn'tuse myaccountthoughEver sinceyou wereboughtby...*Clientdoesn'tcorrectly signup fornotifications*Carrier complainsabout anotherCarrier posting,but the complaineris also postingClassActionLawsuitI neveragreed tothe termsof use*ININ blacksout andneeds to berestarted**Client can'tverify phonenumber, but itis the CID*I don'twant tosubmit aticketThatnumberno longerworksI called aboutthis monthsago! (NoRecord ofcall)*Clientrefers to youas the wronggender**Client callsyou: Honey,Dear,Sweetie, BigDaddy, Etc.*Can Iget andETA?*Clientrefuses toverifyaccount info*A negativerating won'tget me paid/fix my carCan I getanextensionon my Bill?You didn'tsend outstatementsthis month!Can thePD bewaived?I didn'tagree toautopayI'm callingto get aquoteI am theauthorizedcontact! I setup theaccount!I neverauthorizedthis accountto be openedCan theRX fee bewaived?

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Can you verify your first and last name?" Um....
  2. Spell your supervisor's name for me
  3. Dude, where's my car? (Shipper thinks vehicle is stolen)
  4. *Client states they can be reached at #, but doesn't answer phone
  5. I have been a customer for a long time
  6. This is poor customer service
  7. Do you Speak Spanish?
  8. Can I edit my PPP Listing?
  9. I haven't gotten paid by the Shipper
  10. Why is someone with low ratings allowed on your board?
  11. Deleting my posting still counts?
  12. "Can you verify the phone number on the account?" My name is...
  13. *Have to hang up because client won't stop swearing*
  14. *Client says your name wrong*
  15. I don't need cargo insurance to haul!
  16. I want to speak with your supervisor
  17. I called to cancel "x" days ago
  18. Send me to the survey
  19. Can I e-mail my Doc Pack?
  20. I'll file a claim with the Attorney General
  21. I didn't use my account though
  22. Ever since you were bought by...
  23. *Client doesn't correctly sign up for notifications*
  24. Carrier complains about another Carrier posting, but the complainer is also posting
  25. Class Action Lawsuit
  26. I never agreed to the terms of use
  27. *ININ blacks out and needs to be restarted*
  28. *Client can't verify phone number, but it is the CID*
  29. I don't want to submit a ticket
  30. That number no longer works
  31. I called about this months ago! (No Record of call)
  32. *Client refers to you as the wrong gender*
  33. *Client calls you: Honey, Dear, Sweetie, Big Daddy, Etc.*
  34. Can I get and ETA?
  35. *Client refuses to verify account info*
  36. A negative rating won't get me paid/ fix my car
  37. Can I get an extension on my Bill?
  38. You didn't send out statements this month!
  39. Can the PD be waived?
  40. I didn't agree to autopay
  41. I'm calling to get a quote
  42. I am the authorized contact! I set up the account!
  43. I never authorized this account to be opened
  44. Can the RX fee be waived?