I'm callingto get aquote*Clientrefers to youas the wronggender*Deletingmy postingstillcounts?I haven'tgotten paidby theShipperClassActionLawsuitDo youSpeakSpanish?You didn'tsend outstatementsthis month!I don'tneed cargoinsuranceto haul!Why issomeone withlow ratingsallowed onyour board?This ispoorcustomerserviceSend meto thesurveyI neveragreed tothe termsof use*Clientrefuses toverifyaccount info**Clientsays yournamewrong**Client callsyou: Honey,Dear,Sweetie, BigDaddy, Etc.*Can theRX fee bewaived?Can thePD bewaived?I'll file aclaim withthe AttorneyGeneral*ININ blacksout andneeds to berestarted*Can I editmy PPPListing?I want tospeakwith yoursupervisorCan Iget andETA?Carrier complainsabout anotherCarrier posting,but the complaineris also postingCan I getanextensionon my Bill?I neverauthorizedthis accountto be openedI called tocancel "x"days ago"Can you verifythe phonenumber on theaccount?" Myname is...Spell yoursupervisor'sname formeEver sinceyou wereboughtby...I didn'tagree toautopayI am theauthorizedcontact! I setup theaccount!I don'twant tosubmit aticket*Client statesthey can bereached at #,but doesn'tanswer phoneDude, where'smy car?(Shipperthinks vehicleis stolen)I called aboutthis monthsago! (NoRecord ofcall)"Can youverify yourfirst and lastname?"Um....*Client can'tverify phonenumber, but itis the CID**Have to hangup becauseclient won'tstopswearing*I have beena customerfor a longtimeThatnumberno longerworksCan I e-mail myDocPack?*Clientdoesn'tcorrectly signup fornotifications*A negativerating won'tget me paid/fix my carI didn'tuse myaccountthoughI'm callingto get aquote*Clientrefers to youas the wronggender*Deletingmy postingstillcounts?I haven'tgotten paidby theShipperClassActionLawsuitDo youSpeakSpanish?You didn'tsend outstatementsthis month!I don'tneed cargoinsuranceto haul!Why issomeone withlow ratingsallowed onyour board?This ispoorcustomerserviceSend meto thesurveyI neveragreed tothe termsof use*Clientrefuses toverifyaccount info**Clientsays yournamewrong**Client callsyou: Honey,Dear,Sweetie, BigDaddy, Etc.*Can theRX fee bewaived?Can thePD bewaived?I'll file aclaim withthe AttorneyGeneral*ININ blacksout andneeds to berestarted*Can I editmy PPPListing?I want tospeakwith yoursupervisorCan Iget andETA?Carrier complainsabout anotherCarrier posting,but the complaineris also postingCan I getanextensionon my Bill?I neverauthorizedthis accountto be openedI called tocancel "x"days ago"Can you verifythe phonenumber on theaccount?" Myname is...Spell yoursupervisor'sname formeEver sinceyou wereboughtby...I didn'tagree toautopayI am theauthorizedcontact! I setup theaccount!I don'twant tosubmit aticket*Client statesthey can bereached at #,but doesn'tanswer phoneDude, where'smy car?(Shipperthinks vehicleis stolen)I called aboutthis monthsago! (NoRecord ofcall)"Can youverify yourfirst and lastname?"Um....*Client can'tverify phonenumber, but itis the CID**Have to hangup becauseclient won'tstopswearing*I have beena customerfor a longtimeThatnumberno longerworksCan I e-mail myDocPack?*Clientdoesn'tcorrectly signup fornotifications*A negativerating won'tget me paid/fix my carI didn'tuse myaccountthough

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'm calling to get a quote
  2. *Client refers to you as the wrong gender*
  3. Deleting my posting still counts?
  4. I haven't gotten paid by the Shipper
  5. Class Action Lawsuit
  6. Do you Speak Spanish?
  7. You didn't send out statements this month!
  8. I don't need cargo insurance to haul!
  9. Why is someone with low ratings allowed on your board?
  10. This is poor customer service
  11. Send me to the survey
  12. I never agreed to the terms of use
  13. *Client refuses to verify account info*
  14. *Client says your name wrong*
  15. *Client calls you: Honey, Dear, Sweetie, Big Daddy, Etc.*
  16. Can the RX fee be waived?
  17. Can the PD be waived?
  18. I'll file a claim with the Attorney General
  19. *ININ blacks out and needs to be restarted*
  20. Can I edit my PPP Listing?
  21. I want to speak with your supervisor
  22. Can I get and ETA?
  23. Carrier complains about another Carrier posting, but the complainer is also posting
  24. Can I get an extension on my Bill?
  25. I never authorized this account to be opened
  26. I called to cancel "x" days ago
  27. "Can you verify the phone number on the account?" My name is...
  28. Spell your supervisor's name for me
  29. Ever since you were bought by...
  30. I didn't agree to autopay
  31. I am the authorized contact! I set up the account!
  32. I don't want to submit a ticket
  33. *Client states they can be reached at #, but doesn't answer phone
  34. Dude, where's my car? (Shipper thinks vehicle is stolen)
  35. I called about this months ago! (No Record of call)
  36. "Can you verify your first and last name?" Um....
  37. *Client can't verify phone number, but it is the CID*
  38. *Have to hang up because client won't stop swearing*
  39. I have been a customer for a long time
  40. That number no longer works
  41. Can I e-mail my Doc Pack?
  42. *Client doesn't correctly sign up for notifications*
  43. A negative rating won't get me paid/ fix my car
  44. I didn't use my account though