NoBouncedcalls formonthNoescalationsfor 15 daysHandle 10calls inone hour60 callsin oneday5 daysno NSFskips5:30 hrsTTfor 5 daysstraight.20 daysno callouts10 daysStraight50+ calls6+ hrsTT inone day5:15 hrsTT for 10daysstraight.Receive3Kudos:)20 daysnocoachings50+callsfor 10StraightdaysNoescalationsfor 10 daysWork 8hrs of OT(month)Receivea Kudos!:)5 days30 min orless"Online"10 daysno NSFskips10 daysnobouncedcalls20Straight100%QAs50+callsfor 15Straightdays10 daysno latebreaks orlunches10Straight100%QAs10 SIFSin onedayNoBouncedcalls formonthNoescalationsfor 15 daysHandle 10calls inone hour60 callsin oneday5 daysno NSFskips5:30 hrsTTfor 5 daysstraight.20 daysno callouts10 daysStraight50+ calls6+ hrsTT inone day5:15 hrsTT for 10daysstraight.Receive3Kudos:)20 daysnocoachings50+callsfor 10StraightdaysNoescalationsfor 10 daysWork 8hrs of OT(month)Receivea Kudos!:)5 days30 min orless"Online"10 daysno NSFskips10 daysnobouncedcalls20Straight100%QAs50+callsfor 15Straightdays10 daysno latebreaks orlunches10Straight100%QAs10 SIFSin oneday

"Gotta Catch 'Em All" - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No Bounced calls for month
  2. No escalations for 15 days
  3. Handle 10 calls in one hour
  4. 60 calls in one day
  5. 5 days no NSF skips
  6. 5:30 hrs TT for 5 days straight.
  7. 20 days no call outs
  8. 10 days Straight 50+ calls
  9. 6+ hrs TT in one day
  10. 5:15 hrs TT for 10 days straight.
  11. Receive 3 Kudos:)
  12. 20 days no coachings
  13. 50+calls for 10 Straight days
  14. No escalations for 10 days
  15. Work 8 hrs of OT (month)
  16. Receive a Kudos! :)
  17. 5 days 30 min or less "Online"
  18. 10 days no NSF skips
  19. 10 days no bounced calls
  20. 20 Straight 100% QAs
  21. 50+calls for 15 Straight days
  22. 10 days no late breaks or lunches
  23. 10 Straight 100% QAs
  24. 10 SIFS in one day