PresentersaysTickets# of ticketsclosed byWV/KY inApril_____Someone atyour tableposes arelevantquestion# of ticketsclosed byOH BH inMay ____Name ofthe threenew audits_____New TL forOH EscalationMLSS __________# of BHticketsopened inJuly _____Presentersays RootCauseAnalysisCarletta hasbeen w/Caresource__ years inAugust# of ticketsclosed by INin August_____KellysaysJaiKellysaysClaimsDSNP Golive effectivedate__/__/____DougStover saysMeyersBriggsCristin Brown-WorthingtonbecameCPSE__/__/____YTD FinancialAccuracy forauto-adjudicatedclaims _____%# of ticketsopened forIN in June_____PIMProceduralQuality % forMay _____%ECHOimplementationdate for GA__/____Claim GADisputeprocess wasimplemented__/__/____# of ticketsclosed byGA in July_____Tone hasbeen w/Caresource__ years inJulyTotal Inventoryas of Augustfor OHEscalations____IN MemberStateComplaintsin January_____MichelesaysTAIN MLSS worksStateComplaints forthese 3 States_____, _____,& _____KY istransitioningto Humana__/__/____Presentersays RFPPresentersaysTickets# of ticketsclosed byWV/KY inApril_____Someone atyour tableposes arelevantquestion# of ticketsclosed byOH BH inMay ____Name ofthe threenew audits_____New TL forOH EscalationMLSS __________# of BHticketsopened inJuly _____Presentersays RootCauseAnalysisCarletta hasbeen w/Caresource__ years inAugust# of ticketsclosed by INin August_____KellysaysJaiKellysaysClaimsDSNP Golive effectivedate__/__/____DougStover saysMeyersBriggsCristin Brown-WorthingtonbecameCPSE__/__/____YTD FinancialAccuracy forauto-adjudicatedclaims _____%# of ticketsopened forIN in June_____PIMProceduralQuality % forMay _____%ECHOimplementationdate for GA__/____Claim GADisputeprocess wasimplemented__/__/____# of ticketsclosed byGA in July_____Tone hasbeen w/Caresource__ years inJulyTotal Inventoryas of Augustfor OHEscalations____IN MemberStateComplaintsin January_____MichelesaysTAIN MLSS worksStateComplaints forthese 3 States_____, _____,& _____KY istransitioningto Humana__/__/____Presentersays RFP

- Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Presenter says Tickets
  2. # of tickets closed by WV/KY in April _____
  3. Someone at your table poses a relevant question
  4. # of tickets closed by OH BH in May ____
  5. Name of the three new audits _____
  6. New TL for OH Escalation MLSS _____ _____
  7. # of BH tickets opened in July _____
  8. Presenter says Root Cause Analysis
  9. Carletta has been w/ Caresource __ years in August
  10. # of tickets closed by IN in August _____
  11. Kelly says Jai
  12. Kelly says Claims
  13. DSNP Go live effective date __/__/____
  14. Doug Stover says Meyers Briggs
  15. Cristin Brown- Worthington became CPSE __/__/____
  16. YTD Financial Accuracy for auto-adjudicated claims _____%
  17. # of tickets opened for IN in June _____
  18. PIM Procedural Quality % for May _____%
  19. ECHO implementation date for GA __/____
  20. Claim GA Dispute process was implemented __/__/____
  21. # of tickets closed by GA in July _____
  22. Tone has been w/ Caresource __ years in July
  23. Total Inventory as of August for OH Escalations ____
  24. IN Member State Complaints in January _____
  25. Michele says TA
  26. IN MLSS works State Complaints for these 3 States _____, _____, & _____
  27. KY is transitioning to Humana __/__/____
  28. Presenter says RFP