ECHOimplementationdate for GA__/____IN MemberStateComplaintsin January_____DSNP Golive effectivedate__/__/____KellysaysJaiName ofthe threenew audits_____Carletta hasbeen w/Caresource__ years inAugust# of ticketsclosed byGA in July_____# of ticketsclosed byOH BH inMay ____YTD FinancialAccuracy forauto-adjudicatedclaims _____%Presentersays RootCauseAnalysisTone hasbeen w/Caresource__ years inJulyClaim GADisputeprocess wasimplemented__/__/____Someone atyour tableposes arelevantquestion# of BHticketsopened inJuly _____# of ticketsopened forIN in June_____KellysaysClaimsPIMProceduralQuality % forMay _____%MichelesaysTATotal Inventoryas of Augustfor OHEscalations____# of ticketsclosed by INin August_____Presentersays RFPCristin Brown-WorthingtonbecameCPSE__/__/____PresentersaysTicketsDougStover saysMeyersBriggs# of ticketsclosed byWV/KY inApril_____New TL forOH EscalationMLSS __________KY istransitioningto Humana__/__/____IN MLSS worksStateComplaints forthese 3 States_____, _____,& _____ECHOimplementationdate for GA__/____IN MemberStateComplaintsin January_____DSNP Golive effectivedate__/__/____KellysaysJaiName ofthe threenew audits_____Carletta hasbeen w/Caresource__ years inAugust# of ticketsclosed byGA in July_____# of ticketsclosed byOH BH inMay ____YTD FinancialAccuracy forauto-adjudicatedclaims _____%Presentersays RootCauseAnalysisTone hasbeen w/Caresource__ years inJulyClaim GADisputeprocess wasimplemented__/__/____Someone atyour tableposes arelevantquestion# of BHticketsopened inJuly _____# of ticketsopened forIN in June_____KellysaysClaimsPIMProceduralQuality % forMay _____%MichelesaysTATotal Inventoryas of Augustfor OHEscalations____# of ticketsclosed by INin August_____Presentersays RFPCristin Brown-WorthingtonbecameCPSE__/__/____PresentersaysTicketsDougStover saysMeyersBriggs# of ticketsclosed byWV/KY inApril_____New TL forOH EscalationMLSS __________KY istransitioningto Humana__/__/____IN MLSS worksStateComplaints forthese 3 States_____, _____,& _____

- Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ECHO implementation date for GA __/____
  2. IN Member State Complaints in January _____
  3. DSNP Go live effective date __/__/____
  4. Kelly says Jai
  5. Name of the three new audits _____
  6. Carletta has been w/ Caresource __ years in August
  7. # of tickets closed by GA in July _____
  8. # of tickets closed by OH BH in May ____
  9. YTD Financial Accuracy for auto-adjudicated claims _____%
  10. Presenter says Root Cause Analysis
  11. Tone has been w/ Caresource __ years in July
  12. Claim GA Dispute process was implemented __/__/____
  13. Someone at your table poses a relevant question
  14. # of BH tickets opened in July _____
  15. # of tickets opened for IN in June _____
  16. Kelly says Claims
  17. PIM Procedural Quality % for May _____%
  18. Michele says TA
  19. Total Inventory as of August for OH Escalations ____
  20. # of tickets closed by IN in August _____
  21. Presenter says RFP
  22. Cristin Brown- Worthington became CPSE __/__/____
  23. Presenter says Tickets
  24. Doug Stover says Meyers Briggs
  25. # of tickets closed by WV/KY in April _____
  26. New TL for OH Escalation MLSS _____ _____
  27. KY is transitioning to Humana __/__/____
  28. IN MLSS works State Complaints for these 3 States _____, _____, & _____