An LOB Falls Below SLA Interactions Threat Ticket Received Mara Sprints Up About an Issue Non-ROC Team Member Sneezes You see JJ You see Claude An P1 AOS Event Ticket is Raised Interactions iPhone Banner Enabled OA Tasks Stop Routing Queue Limiting is Disabled Beka Sprints Up About an Issue You see Beka You see Mark M or K Ticket is Expected Behavior You Receive a Hotline Call A Specialist Requests VTO MERT is Called AppleCare Alert Received A P1 is Raised You see Norman Queue Limiting is Enabled Retail Spoofing Banner Ticket Someone Chats to Follow-Up on Ticket Training Module Access Issue Network Issue You see Bruce You Work a Sonar Ticket You see Rhi ROC Peer Gets on Conference Bridge Specialist Signs up for Same- Day OT 911 Lane is Deployed You Sign Up for OT Azeem dances to "Thunder" You see Scott C. Outbounds are Blocked You see Carey Someone from Business Walks Up Setup Intervals are at Risk A P0 is Raised An LOB Falls Below SLA Interactions Threat Ticket Received Mara Sprints Up About an Issue Non-ROC Team Member Sneezes You see JJ You see Claude An P1 AOS Event Ticket is Raised Interactions iPhone Banner Enabled OA Tasks Stop Routing Queue Limiting is Disabled Beka Sprints Up About an Issue You see Beka You see Mark M or K Ticket is Expected Behavior You Receive a Hotline Call A Specialist Requests VTO MERT is Called AppleCare Alert Received A P1 is Raised You see Norman Queue Limiting is Enabled Retail Spoofing Banner Ticket Someone Chats to Follow-Up on Ticket Training Module Access Issue Network Issue You see Bruce You Work a Sonar Ticket You see Rhi ROC Peer Gets on Conference Bridge Specialist Signs up for Same- Day OT 911 Lane is Deployed You Sign Up for OT Azeem dances to "Thunder" You see Scott C. Outbounds are Blocked You see Carey Someone from Business Walks Up Setup Intervals are at Risk A P0 is Raised
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
An LOB Falls Below SLA
Interactions Threat Ticket Received
Mara Sprints Up About an Issue
Non-ROC Team Member Sneezes
You see JJ
You see Claude
An P1 AOS Event Ticket is Raised
Interactions iPhone Banner Enabled
OA Tasks Stop Routing
Queue Limiting is Disabled
Beka Sprints Up About an Issue
You see Beka
You see Mark M or K
Ticket is Expected Behavior
You Receive a Hotline Call
A Specialist Requests VTO
MERT is Called
AppleCare Alert Received
A P1 is Raised
You see Norman
Queue Limiting is Enabled
Retail Spoofing Banner Ticket
Someone Chats to Follow-Up on Ticket
Training Module Access Issue
Network Issue
You see Bruce
You Work a Sonar Ticket
You see Rhi
ROC Peer Gets on Conference Bridge
Specialist Signs up for Same-Day OT
911 Lane is Deployed
You Sign Up for OT
Azeem dances to "Thunder"
You see Scott C.
Outbounds are Blocked
You see Carey
Someone from Business Walks Up
Setup Intervals are at Risk
A P0 is Raised