RetailSpoofingBannerTicketOutboundsareBlockedSetupIntervalsare atRiskOA TasksStopRoutingYouReceive aHotlineCallQueueLimiting isEnabledMERTisCalledMaraSprints UpAbout anIssueSpecialistSigns upfor Same-Day OTAn LOBFallsBelowSLA911 LaneisDeployedAn P1AOS EventTicket isRaisedTicket isExpectedBehaviorYou seeScott C.BekaSprints UpAbout anIssueYousee RhiA P0 isRaisedA P1 isRaisedTrainingModuleAccessIssueYouseeBruceAppleCareAlertReceivedYouseeClaudeYousee JJYouseeCareyInteractionsiPhoneBannerEnabledYouSign Upfor OTROC PeerGets onConferenceBridgeAzeemdances to"Thunder"Non-ROCTeamMemberSneezesYouseeNormanNetworkIssueYou seeMark Mor KASpecialistRequestsVTOQueueLimiting isDisabledYouseeBekaSomeonefromBusinessWalks UpYou Worka SonarTicketSomeoneChats toFollow-Upon TicketInteractionsThreatTicketReceivedRetailSpoofingBannerTicketOutboundsareBlockedSetupIntervalsare atRiskOA TasksStopRoutingYouReceive aHotlineCallQueueLimiting isEnabledMERTisCalledMaraSprints UpAbout anIssueSpecialistSigns upfor Same-Day OTAn LOBFallsBelowSLA911 LaneisDeployedAn P1AOS EventTicket isRaisedTicket isExpectedBehaviorYou seeScott C.BekaSprints UpAbout anIssueYousee RhiA P0 isRaisedA P1 isRaisedTrainingModuleAccessIssueYouseeBruceAppleCareAlertReceivedYouseeClaudeYousee JJYouseeCareyInteractionsiPhoneBannerEnabledYouSign Upfor OTROC PeerGets onConferenceBridgeAzeemdances to"Thunder"Non-ROCTeamMemberSneezesYouseeNormanNetworkIssueYou seeMark Mor KASpecialistRequestsVTOQueueLimiting isDisabledYouseeBekaSomeonefromBusinessWalks UpYou Worka SonarTicketSomeoneChats toFollow-Upon TicketInteractionsThreatTicketReceived

ROC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Retail Spoofing Banner Ticket
  2. Outbounds are Blocked
  3. Setup Intervals are at Risk
  4. OA Tasks Stop Routing
  5. You Receive a Hotline Call
  6. Queue Limiting is Enabled
  7. MERT is Called
  8. Mara Sprints Up About an Issue
  9. Specialist Signs up for Same-Day OT
  10. An LOB Falls Below SLA
  11. 911 Lane is Deployed
  12. An P1 AOS Event Ticket is Raised
  13. Ticket is Expected Behavior
  14. You see Scott C.
  15. Beka Sprints Up About an Issue
  16. You see Rhi
  17. A P0 is Raised
  18. A P1 is Raised
  19. Training Module Access Issue
  20. You see Bruce
  21. AppleCare Alert Received
  22. You see Claude
  23. You see JJ
  24. You see Carey
  25. Interactions iPhone Banner Enabled
  26. You Sign Up for OT
  27. ROC Peer Gets on Conference Bridge
  28. Azeem dances to "Thunder"
  29. Non-ROC Team Member Sneezes
  30. You see Norman
  31. Network Issue
  32. You see Mark M or K
  33. A Specialist Requests VTO
  34. Queue Limiting is Disabled
  35. You see Beka
  36. Someone from Business Walks Up
  37. You Work a Sonar Ticket
  38. Someone Chats to Follow-Up on Ticket
  39. Interactions Threat Ticket Received