Customer Has issues with Hunt Group Call Forwarding Issues Can't make calls Used no HOLD on a call Send out a Truck Roll Ported a Number or info given Gave CR# on 10 calls NO ACW ON 4 CALLS AHT 12 min 1 call Fax Machine/ POS CALL Provided Self Service Talked about the Business Toll Free Issues adherent on breaks 100% Used Neustar Used IMS Transferred to BVE Sequential Ring No Dial Tone Built Rapport Resolved Customers Issue Caller ID Issue Added a Phone Line You took 5 CALLS Customer Has issues with Hunt Group Call Forwarding Issues Can't make calls Used no HOLD on a call Send out a Truck Roll Ported a Number or info given Gave CR# on 10 calls NO ACW ON 4 CALLS AHT 12 min 1 call Fax Machine/ POS CALL Provided Self Service Talked about the Business Toll Free Issues adherent on breaks 100% Used Neustar Used IMS Transferred to BVE Sequential Ring No Dial Tone Built Rapport Resolved Customers Issue Caller ID Issue Added a Phone Line You took 5 CALLS
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Customer Has issues with Hunt Group
Call Forwarding Issues
Can't make calls
Used no HOLD on a call
Send out a Truck Roll
Ported a Number or info given
Gave CR# on 10 calls
NO ACW ON 4 CALLS
AHT 12 min 1 call
Fax Machine/ POS CALL
Provided Self Service
Talked about the Business
Toll Free Issues
adherent on breaks 100%
Used Neustar
Used IMS
Transferred to BVE
Sequential Ring
No Dial Tone
Built Rapport
Resolved Customers Issue
Caller ID Issue
Added a Phone Line
You took 5 CALLS