(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I never heard back, so no
It's a one-off
They are aware of the issue
You should be grateful
we're growing too fast
We can't do that
They are really busy
I haven't heard anything back
They can take it or leave it
That's not possible (3 months later it randomly is)