(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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(Straight up Lie)
They are really busy
I haven't heard anything back
They are aware of the issue
I'm sure they are working hard on it
It's not easy
I'm sure that wasn't their intention
That's not possible (3 months later it randomly is)