Inbound Call Process Funnel the Appt Position Next Service Review History Team 100 Appts Position Transport. Sell in Writing / Text / Email Create Value in Service Verify Customer Vehicles Soft Upsell Wipers/ Align Set 5 OB Appts Get Mileage Overcome Objection Red Light Response Set 25 Appts in the day Outbound Call Process Get a 2nd Number Confirm Email Get the Green Light Correct Greeting Correct Conclusion Confirm Customer Info Say, Checking for a Recall Add New Customer Inbound Call Process Funnel the Appt Position Next Service Review History Team 100 Appts Position Transport. Sell in Writing / Text / Email Create Value in Service Verify Customer Vehicles Soft Upsell Wipers/ Align Set 5 OB Appts Get Mileage Overcome Objection Red Light Response Set 25 Appts in the day Outbound Call Process Get a 2nd Number Confirm Email Get the Green Light Correct Greeting Correct Conclusion Confirm Customer Info Say, Checking for a Recall Add New Customer
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Inbound Call Process
Funnel the Appt
Position Next Service
Review History
Team 100 Appts
Position Transport.
Sell in Writing / Text / Email
Create Value in Service
Verify Customer Vehicles
Soft Upsell
Wipers/ Align
Set 5 OB Appts
Get Mileage
Overcome Objection
Red Light Response
Set 25 Appts in the day
Outbound Call Process
Get a 2nd Number
Confirm Email
Get the Green Light
Correct Greeting
Correct Conclusion
Confirm Customer Info
Say, Checking for a Recall
Add New Customer