Inbound Call Process Position Transport. Say, Checking for a Recall Team 100 Appts Add New Customer Overcome Objection Get Mileage Set 25 Appts in the day Confirm Email Set 5 OB Appts Review History Confirm Customer Info Sell in Writing / Text / Email Get a 2nd Number Outbound Call Process Create Value in Service Soft Upsell Wipers/ Align Correct Conclusion Verify Customer Vehicles Correct Greeting Funnel the Appt Red Light Response Position Next Service Get the Green Light Inbound Call Process Position Transport. Say, Checking for a Recall Team 100 Appts Add New Customer Overcome Objection Get Mileage Set 25 Appts in the day Confirm Email Set 5 OB Appts Review History Confirm Customer Info Sell in Writing / Text / Email Get a 2nd Number Outbound Call Process Create Value in Service Soft Upsell Wipers/ Align Correct Conclusion Verify Customer Vehicles Correct Greeting Funnel the Appt Red Light Response Position Next Service Get the Green Light
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Inbound Call Process
Position Transport.
Say, Checking for a Recall
Team 100 Appts
Add New Customer
Overcome Objection
Get Mileage
Set 25 Appts in the day
Confirm Email
Set 5 OB Appts
Review History
Confirm Customer Info
Sell in Writing / Text / Email
Get a 2nd Number
Outbound Call Process
Create Value in Service
Soft Upsell
Wipers/ Align
Correct Conclusion
Verify Customer Vehicles
Correct Greeting
Funnel the Appt
Red Light Response
Position Next Service
Get the Green Light