Match thecustomerspaceProperToneUsepropertoneBuildrapportAvoidTriggerWordsofferdigitalsolutionsEmpathyupdate/addemailMatch thecustomerspaceProperToneUsepropertoneBuildrapportAvoidTriggerWordsofferdigitalsolutionsEmpathyupdate/addemail

NPS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
P
2
N
3
N
4
S
5
S
6
S
7
N
8
P
  1. P-Match the customers pace
  2. N-Proper Tone
  3. N-Use proper tone
  4. S-Build rapport
  5. S-Avoid Trigger Words
  6. S-offer digital solutions
  7. N-Empathy
  8. P-update/add email