EmpathyAvoidTriggerWordsBuildrapportupdate/addemailProperToneofferdigitalsolutionsMatch thecustomerspaceUsepropertoneEmpathyAvoidTriggerWordsBuildrapportupdate/addemailProperToneofferdigitalsolutionsMatch thecustomerspaceUsepropertone

NPS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
S
3
S
4
P
5
N
6
S
7
P
8
N
  1. N-Empathy
  2. S-Avoid Trigger Words
  3. S-Build rapport
  4. P-update/add email
  5. N-Proper Tone
  6. S-offer digital solutions
  7. P-Match the customers pace
  8. N-Use proper tone