TakedeepbreathsTrustyourinstinctsDon't workthroughyourbreaksTalk abouta toughinteractionafterwardEnd the daywith threehappythingsEat oftenenough tokeep yourenergy upDiscussdifficultinteractionsin meetingsGetenoughsleepStart witha cleanslateevery dayDiscussgoodinteractionsin meetingsSmileSetappropriateexpectationsGo fora walkDrinkwaterRemembermost peoplearen't out toget youReflect ongoodcustomerinteractionsStretchRecognizeyourexhaustionthresholdMeditateRemindyourselfthat peopleare resilientAsk a co-worker totake overa situationManageyourexpectationsExerciseKnowyourtriggersTakedeepbreathsTrustyourinstinctsDon't workthroughyourbreaksTalk abouta toughinteractionafterwardEnd the daywith threehappythingsEat oftenenough tokeep yourenergy upDiscussdifficultinteractionsin meetingsGetenoughsleepStart witha cleanslateevery dayDiscussgoodinteractionsin meetingsSmileSetappropriateexpectationsGo fora walkDrinkwaterRemembermost peoplearen't out toget youReflect ongoodcustomerinteractionsStretchRecognizeyourexhaustionthresholdMeditateRemindyourselfthat peopleare resilientAsk a co-worker totake overa situationManageyourexpectationsExerciseKnowyourtriggers

Taking Care of Yourself - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take deep breaths
  2. Trust your instincts
  3. Don't work through your breaks
  4. Talk about a tough interaction afterward
  5. End the day with three happy things
  6. Eat often enough to keep your energy up
  7. Discuss difficult interactions in meetings
  8. Get enough sleep
  9. Start with a clean slate every day
  10. Discuss good interactions in meetings
  11. Smile
  12. Set appropriate expectations
  13. Go for a walk
  14. Drink water
  15. Remember most people aren't out to get you
  16. Reflect on good customer interactions
  17. Stretch
  18. Recognize your exhaustion threshold
  19. Meditate
  20. Remind yourself that people are resilient
  21. Ask a co-worker to take over a situation
  22. Manage your expectations
  23. Exercise
  24. Know your triggers