Stretch Recognize your exhaustion threshold Start with a clean slate every day Ask a co- worker to take over a situation Smile Talk about a tough interaction afterward Discuss difficult interactions in meetings Manage your expectations Exercise Don't work through your breaks Remind yourself that people are resilient Know your triggers Go for a walk Meditate Take deep breaths Drink water Remember most people aren't out to get you Trust your instincts Discuss good interactions in meetings End the day with three happy things Get enough sleep Set appropriate expectations Reflect on good customer interactions Eat often enough to keep your energy up Stretch Recognize your exhaustion threshold Start with a clean slate every day Ask a co- worker to take over a situation Smile Talk about a tough interaction afterward Discuss difficult interactions in meetings Manage your expectations Exercise Don't work through your breaks Remind yourself that people are resilient Know your triggers Go for a walk Meditate Take deep breaths Drink water Remember most people aren't out to get you Trust your instincts Discuss good interactions in meetings End the day with three happy things Get enough sleep Set appropriate expectations Reflect on good customer interactions Eat often enough to keep your energy up
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Stretch
Recognize your exhaustion threshold
Start with a clean slate every day
Ask a co-worker to take over a situation
Smile
Talk about a tough
interaction afterward
Discuss difficult interactions in meetings
Manage your expectations
Exercise
Don't work through your breaks
Remind yourself that people are resilient
Know your triggers
Go for a walk
Meditate
Take deep breaths
Drink water
Remember most people aren't out to get you
Trust your instincts
Discuss good interactions in meetings
End the day with three happy things
Get enough sleep
Set appropriate expectations
Reflect on good customer interactions
Eat often enough to keep your energy up