SetappropriateexpectationsGetenoughsleepDrinkwaterTalk abouta toughinteractionafterwardStretchDiscussdifficultinteractionsin meetingsDon't workthroughyourbreaksTrustyourinstinctsSmileTakedeepbreathsMeditateRemembermost peoplearen't out toget youExerciseGo fora walkEat oftenenough tokeep yourenergy upReflect ongoodcustomerinteractionsKnowyourtriggersManageyourexpectationsEnd the daywith threehappythingsDiscussgoodinteractionsin meetingsRemindyourselfthat peopleare resilientAsk a co-worker totake overa situationStart witha cleanslateevery dayRecognizeyourexhaustionthresholdSetappropriateexpectationsGetenoughsleepDrinkwaterTalk abouta toughinteractionafterwardStretchDiscussdifficultinteractionsin meetingsDon't workthroughyourbreaksTrustyourinstinctsSmileTakedeepbreathsMeditateRemembermost peoplearen't out toget youExerciseGo fora walkEat oftenenough tokeep yourenergy upReflect ongoodcustomerinteractionsKnowyourtriggersManageyourexpectationsEnd the daywith threehappythingsDiscussgoodinteractionsin meetingsRemindyourselfthat peopleare resilientAsk a co-worker totake overa situationStart witha cleanslateevery dayRecognizeyourexhaustionthreshold

Taking Care of Yourself - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set appropriate expectations
  2. Get enough sleep
  3. Drink water
  4. Talk about a tough interaction afterward
  5. Stretch
  6. Discuss difficult interactions in meetings
  7. Don't work through your breaks
  8. Trust your instincts
  9. Smile
  10. Take deep breaths
  11. Meditate
  12. Remember most people aren't out to get you
  13. Exercise
  14. Go for a walk
  15. Eat often enough to keep your energy up
  16. Reflect on good customer interactions
  17. Know your triggers
  18. Manage your expectations
  19. End the day with three happy things
  20. Discuss good interactions in meetings
  21. Remind yourself that people are resilient
  22. Ask a co-worker to take over a situation
  23. Start with a clean slate every day
  24. Recognize your exhaustion threshold