RecognizeyourexhaustionthresholdStart witha cleanslateevery dayTakedeepbreathsDrinkwaterGo fora walkAsk a co-worker totake overa situationEnd the daywith threehappythingsRemembermost peoplearen't out toget youRemindyourselfthat peopleare resilientKnowyourtriggersSetappropriateexpectationsGetenoughsleepStretchTrustyourinstinctsEat oftenenough tokeep yourenergy upDon't workthroughyourbreaksSmileTalk abouta toughinteractionafterwardDiscussdifficultinteractionsin meetingsReflect ongoodcustomerinteractionsExerciseDiscussgoodinteractionsin meetingsManageyourexpectationsMeditateRecognizeyourexhaustionthresholdStart witha cleanslateevery dayTakedeepbreathsDrinkwaterGo fora walkAsk a co-worker totake overa situationEnd the daywith threehappythingsRemembermost peoplearen't out toget youRemindyourselfthat peopleare resilientKnowyourtriggersSetappropriateexpectationsGetenoughsleepStretchTrustyourinstinctsEat oftenenough tokeep yourenergy upDon't workthroughyourbreaksSmileTalk abouta toughinteractionafterwardDiscussdifficultinteractionsin meetingsReflect ongoodcustomerinteractionsExerciseDiscussgoodinteractionsin meetingsManageyourexpectationsMeditate

Taking Care of Yourself - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recognize your exhaustion threshold
  2. Start with a clean slate every day
  3. Take deep breaths
  4. Drink water
  5. Go for a walk
  6. Ask a co-worker to take over a situation
  7. End the day with three happy things
  8. Remember most people aren't out to get you
  9. Remind yourself that people are resilient
  10. Know your triggers
  11. Set appropriate expectations
  12. Get enough sleep
  13. Stretch
  14. Trust your instincts
  15. Eat often enough to keep your energy up
  16. Don't work through your breaks
  17. Smile
  18. Talk about a tough interaction afterward
  19. Discuss difficult interactions in meetings
  20. Reflect on good customer interactions
  21. Exercise
  22. Discuss good interactions in meetings
  23. Manage your expectations
  24. Meditate