"Benefitsfor you"Mutebuttonused"I don'tunderstand"3rdThankyou"I'mhavingcomputerproblems""I canwalk youthroughthat""BriefSurvey"(sigh)3rdPlease"May Iplease putyou onhold?"Weird noseinbackground"May Ipleasehave yourplan ID?""Hereis yourcode"(sigh)"May Iplease haveyour mailingaddress?"(coughing)"Thankyou forcallingCUNA""Will youpleaserepeatthat?""Mynameis""I canhelpyou""Consultant""Weappreciateyourbusiness""l'lltransferyou""Thankyou foryour help"5500"It's mypleasure""I'mSorry"AwkwardSilence"Thankyou foryourpatience""Benefitsfor you"Mutebuttonused"I don'tunderstand"3rdThankyou"I'mhavingcomputerproblems""I canwalk youthroughthat""BriefSurvey"(sigh)3rdPlease"May Iplease putyou onhold?"Weird noseinbackground"May Ipleasehave yourplan ID?""Hereis yourcode"(sigh)"May Iplease haveyour mailingaddress?"(coughing)"Thankyou forcallingCUNA""Will youpleaserepeatthat?""Mynameis""I canhelpyou""Consultant""Weappreciateyourbusiness""l'lltransferyou""Thankyou foryour help"5500"It's mypleasure""I'mSorry"AwkwardSilence"Thankyou foryourpatience"

Life of a QPS Agent - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Benefits for you"
  2. Mute button used
  3. "I don't understand"
  4. 3rd Thank you
  5. "I'm having computer problems"
  6. "I can walk you through that"
  7. "Brief Survey"
  8. (sigh)
  9. 3rd Please
  10. "May I please put you on hold?"
  11. Weird nose in background
  12. "May I please have your plan ID?"
  13. "Here is your code"
  14. (sigh)
  15. "May I please have your mailing address?"
  16. (coughing)
  17. "Thank you for calling CUNA"
  18. "Will you please repeat that?"
  19. "My name is"
  20. "I can help you"
  21. "Consultant"
  22. "We appreciate your business"
  23. "l'll transfer you"
  24. "Thank you for your help"
  25. 5500
  26. "It's my pleasure"
  27. "I'm Sorry"
  28. Awkward Silence
  29. "Thank you for your patience"