"I'mSorry""May Ipleasehave yourplan ID?"3rdPlease"I canwalk youthroughthat""Hereis yourcode""l'lltransferyou""Thankyou forcallingCUNA""Benefitsfor you"(sigh)AwkwardSilenceWeird noseinbackground"May Iplease haveyour mailingaddress?""I canhelpyou"(coughing)"BriefSurvey""Mynameis""It's mypleasure""I don'tunderstand""May Iplease putyou onhold?""Will youpleaserepeatthat?"3rdThankyou"I'mhavingcomputerproblems""Thankyou foryourpatience"Mutebuttonused"Thankyou foryour help""Weappreciateyourbusiness""Consultant"(sigh)5500"I'mSorry""May Ipleasehave yourplan ID?"3rdPlease"I canwalk youthroughthat""Hereis yourcode""l'lltransferyou""Thankyou forcallingCUNA""Benefitsfor you"(sigh)AwkwardSilenceWeird noseinbackground"May Iplease haveyour mailingaddress?""I canhelpyou"(coughing)"BriefSurvey""Mynameis""It's mypleasure""I don'tunderstand""May Iplease putyou onhold?""Will youpleaserepeatthat?"3rdThankyou"I'mhavingcomputerproblems""Thankyou foryourpatience"Mutebuttonused"Thankyou foryour help""Weappreciateyourbusiness""Consultant"(sigh)5500

Life of a QPS Agent - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I'm Sorry"
  2. "May I please have your plan ID?"
  3. 3rd Please
  4. "I can walk you through that"
  5. "Here is your code"
  6. "l'll transfer you"
  7. "Thank you for calling CUNA"
  8. "Benefits for you"
  9. (sigh)
  10. Awkward Silence
  11. Weird nose in background
  12. "May I please have your mailing address?"
  13. "I can help you"
  14. (coughing)
  15. "Brief Survey"
  16. "My name is"
  17. "It's my pleasure"
  18. "I don't understand"
  19. "May I please put you on hold?"
  20. "Will you please repeat that?"
  21. 3rd Thank you
  22. "I'm having computer problems"
  23. "Thank you for your patience"
  24. Mute button used
  25. "Thank you for your help"
  26. "We appreciate your business"
  27. "Consultant"
  28. (sigh)
  29. 5500