"I don'tunderstand""I canhelpyou""Weappreciateyourbusiness""Mynameis""I canwalk youthroughthat"Mutebuttonused"Thankyou foryourpatience"5500"May Ipleasehave yourplan ID?"Weird noseinbackgroundAwkwardSilence"Thankyou forcallingCUNA"(sigh)(coughing)"It's mypleasure"3rdPlease"May Iplease haveyour mailingaddress?""Will youpleaserepeatthat?""Consultant""Hereis yourcode""May Iplease putyou onhold?"(sigh)"I'mSorry""BriefSurvey""Thankyou foryour help""l'lltransferyou"3rdThankyou"I'mhavingcomputerproblems""Benefitsfor you""I don'tunderstand""I canhelpyou""Weappreciateyourbusiness""Mynameis""I canwalk youthroughthat"Mutebuttonused"Thankyou foryourpatience"5500"May Ipleasehave yourplan ID?"Weird noseinbackgroundAwkwardSilence"Thankyou forcallingCUNA"(sigh)(coughing)"It's mypleasure"3rdPlease"May Iplease haveyour mailingaddress?""Will youpleaserepeatthat?""Consultant""Hereis yourcode""May Iplease putyou onhold?"(sigh)"I'mSorry""BriefSurvey""Thankyou foryour help""l'lltransferyou"3rdThankyou"I'mhavingcomputerproblems""Benefitsfor you"

Life of a QPS Agent - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I don't understand"
  2. "I can help you"
  3. "We appreciate your business"
  4. "My name is"
  5. "I can walk you through that"
  6. Mute button used
  7. "Thank you for your patience"
  8. 5500
  9. "May I please have your plan ID?"
  10. Weird nose in background
  11. Awkward Silence
  12. "Thank you for calling CUNA"
  13. (sigh)
  14. (coughing)
  15. "It's my pleasure"
  16. 3rd Please
  17. "May I please have your mailing address?"
  18. "Will you please repeat that?"
  19. "Consultant"
  20. "Here is your code"
  21. "May I please put you on hold?"
  22. (sigh)
  23. "I'm Sorry"
  24. "Brief Survey"
  25. "Thank you for your help"
  26. "l'll transfer you"
  27. 3rd Thank you
  28. "I'm having computer problems"
  29. "Benefits for you"