AwkwardSilence"Consultant""Hereis yourcode""May Iplease haveyour mailingaddress?""I canhelpyou""It's mypleasure""Thankyou foryourpatience""Thankyou foryour help"5500"I don'tunderstand"3rdThankyou"I'mSorry""Will youpleaserepeatthat?""I'mhavingcomputerproblems""l'lltransferyou""BriefSurvey""Weappreciateyourbusiness"Mutebuttonused3rdPleaseWeird noseinbackground(coughing)"May Iplease putyou onhold?"(sigh)"I canwalk youthroughthat""Benefitsfor you""Mynameis""Thankyou forcallingCUNA""May Ipleasehave yourplan ID?"(sigh)AwkwardSilence"Consultant""Hereis yourcode""May Iplease haveyour mailingaddress?""I canhelpyou""It's mypleasure""Thankyou foryourpatience""Thankyou foryour help"5500"I don'tunderstand"3rdThankyou"I'mSorry""Will youpleaserepeatthat?""I'mhavingcomputerproblems""l'lltransferyou""BriefSurvey""Weappreciateyourbusiness"Mutebuttonused3rdPleaseWeird noseinbackground(coughing)"May Iplease putyou onhold?"(sigh)"I canwalk youthroughthat""Benefitsfor you""Mynameis""Thankyou forcallingCUNA""May Ipleasehave yourplan ID?"(sigh)

Life of a QPS Agent - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Awkward Silence
  2. "Consultant"
  3. "Here is your code"
  4. "May I please have your mailing address?"
  5. "I can help you"
  6. "It's my pleasure"
  7. "Thank you for your patience"
  8. "Thank you for your help"
  9. 5500
  10. "I don't understand"
  11. 3rd Thank you
  12. "I'm Sorry"
  13. "Will you please repeat that?"
  14. "I'm having computer problems"
  15. "l'll transfer you"
  16. "Brief Survey"
  17. "We appreciate your business"
  18. Mute button used
  19. 3rd Please
  20. Weird nose in background
  21. (coughing)
  22. "May I please put you on hold?"
  23. (sigh)
  24. "I can walk you through that"
  25. "Benefits for you"
  26. "My name is"
  27. "Thank you for calling CUNA"
  28. "May I please have your plan ID?"
  29. (sigh)