Why wasmyaccountblocked?Neverheard ofthatbeforeDo youhave aticket #?urgent"I neededyou on thePhone"cdsstaticPWI justcalled andspoke to"name"passwordresetOn-callnotansweringpatientaffectingNewhire hasnothingHave yourebooted?statuscheck20 minutepasswordresetKnownIssuehostnameit wasworkingyesterdayQuickQuestionI'll speakto mysupervisor"I wastold tocall"longcallUser doesnot knowhow torestartAngryProviderWhy wasmyaccountblocked?Neverheard ofthatbeforeDo youhave aticket #?urgent"I neededyou on thePhone"cdsstaticPWI justcalled andspoke to"name"passwordresetOn-callnotansweringpatientaffectingNewhire hasnothingHave yourebooted?statuscheck20 minutepasswordresetKnownIssuehostnameit wasworkingyesterdayQuickQuestionI'll speakto mysupervisor"I wastold tocall"longcallUser doesnot knowhow torestartAngryProvider

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Why was my account blocked?
  2. Never heard of that before
  3. Do you have a ticket #?
  4. urgent
  5. "I needed you on the Phone"
  6. cds
  7. static PW
  8. I just called and spoke to "name"
  9. password reset
  10. On-call not answering
  11. patient affecting
  12. New hire has nothing
  13. Have you rebooted?
  14. status check
  15. 20 minute password reset
  16. Known Issue
  17. hostname
  18. it was working yesterday
  19. Quick Question
  20. I'll speak to my supervisor
  21. "I was told to call"
  22. long call
  23. User does not know how to restart
  24. Angry Provider