Newhire hasnothingurgentstatuscheck"I wastold tocall"hostnameQuickQuestionWhy wasmyaccountblocked?staticPWcdsNeverheard ofthatbeforeKnownIssueOn-callnotansweringAngryProviderpasswordresetI'll speakto mysupervisorUser doesnot knowhow torestartI justcalled andspoke to"name"it wasworkingyesterday20 minutepasswordresetpatientaffecting"I neededyou on thePhone"Have yourebooted?longcallDo youhave aticket #?Newhire hasnothingurgentstatuscheck"I wastold tocall"hostnameQuickQuestionWhy wasmyaccountblocked?staticPWcdsNeverheard ofthatbeforeKnownIssueOn-callnotansweringAngryProviderpasswordresetI'll speakto mysupervisorUser doesnot knowhow torestartI justcalled andspoke to"name"it wasworkingyesterday20 minutepasswordresetpatientaffecting"I neededyou on thePhone"Have yourebooted?longcallDo youhave aticket #?

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. New hire has nothing
  2. urgent
  3. status check
  4. "I was told to call"
  5. hostname
  6. Quick Question
  7. Why was my account blocked?
  8. static PW
  9. cds
  10. Never heard of that before
  11. Known Issue
  12. On-call not answering
  13. Angry Provider
  14. password reset
  15. I'll speak to my supervisor
  16. User does not know how to restart
  17. I just called and spoke to "name"
  18. it was working yesterday
  19. 20 minute password reset
  20. patient affecting
  21. "I needed you on the Phone"
  22. Have you rebooted?
  23. long call
  24. Do you have a ticket #?