20 minutepasswordresetI'll speakto mysupervisorNewhire hasnothingpatientaffectingstatuscheckWhy wasmyaccountblocked?"I neededyou on thePhone"QuickQuestionKnownIssueI justcalled andspoke to"name"User doesnot knowhow torestartstaticPW"I wastold tocall"cdspasswordresetOn-callnotansweringNeverheard ofthatbeforeDo youhave aticket #?Have yourebooted?longcallAngryProviderurgentit wasworkingyesterdayhostname20 minutepasswordresetI'll speakto mysupervisorNewhire hasnothingpatientaffectingstatuscheckWhy wasmyaccountblocked?"I neededyou on thePhone"QuickQuestionKnownIssueI justcalled andspoke to"name"User doesnot knowhow torestartstaticPW"I wastold tocall"cdspasswordresetOn-callnotansweringNeverheard ofthatbeforeDo youhave aticket #?Have yourebooted?longcallAngryProviderurgentit wasworkingyesterdayhostname

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 20 minute password reset
  2. I'll speak to my supervisor
  3. New hire has nothing
  4. patient affecting
  5. status check
  6. Why was my account blocked?
  7. "I needed you on the Phone"
  8. Quick Question
  9. Known Issue
  10. I just called and spoke to "name"
  11. User does not know how to restart
  12. static PW
  13. "I was told to call"
  14. cds
  15. password reset
  16. On-call not answering
  17. Never heard of that before
  18. Do you have a ticket #?
  19. Have you rebooted?
  20. long call
  21. Angry Provider
  22. urgent
  23. it was working yesterday
  24. hostname