I justcalled andspoke to"name"Newhire hasnothingcdsit wasworkingyesterdayWhy wasmyaccountblocked?longcallpatientaffectinghostnamepasswordresetQuickQuestionurgentHave yourebooted?User doesnot knowhow torestartNeverheard ofthatbeforestatuscheckKnownIssueI'll speakto mysupervisorDo youhave aticket #?"I wastold tocall""I neededyou on thePhone"On-callnotanswering20 minutepasswordresetstaticPWAngryProviderI justcalled andspoke to"name"Newhire hasnothingcdsit wasworkingyesterdayWhy wasmyaccountblocked?longcallpatientaffectinghostnamepasswordresetQuickQuestionurgentHave yourebooted?User doesnot knowhow torestartNeverheard ofthatbeforestatuscheckKnownIssueI'll speakto mysupervisorDo youhave aticket #?"I wastold tocall""I neededyou on thePhone"On-callnotanswering20 minutepasswordresetstaticPWAngryProvider

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I just called and spoke to "name"
  2. New hire has nothing
  3. cds
  4. it was working yesterday
  5. Why was my account blocked?
  6. long call
  7. patient affecting
  8. hostname
  9. password reset
  10. Quick Question
  11. urgent
  12. Have you rebooted?
  13. User does not know how to restart
  14. Never heard of that before
  15. status check
  16. Known Issue
  17. I'll speak to my supervisor
  18. Do you have a ticket #?
  19. "I was told to call"
  20. "I needed you on the Phone"
  21. On-call not answering
  22. 20 minute password reset
  23. static PW
  24. Angry Provider