hostnamecdsNewhire hasnothingNeverheard ofthatbeforeurgentlongcallAngryProviderOn-callnotansweringstatuscheckI'll speakto mysupervisorQuickQuestionKnownIssueit wasworkingyesterday20 minutepasswordresetpasswordresetDo youhave aticket #?Have yourebooted?patientaffectingI justcalled andspoke to"name"User doesnot knowhow torestart"I wastold tocall""I neededyou on thePhone"Why wasmyaccountblocked?staticPWhostnamecdsNewhire hasnothingNeverheard ofthatbeforeurgentlongcallAngryProviderOn-callnotansweringstatuscheckI'll speakto mysupervisorQuickQuestionKnownIssueit wasworkingyesterday20 minutepasswordresetpasswordresetDo youhave aticket #?Have yourebooted?patientaffectingI justcalled andspoke to"name"User doesnot knowhow torestart"I wastold tocall""I neededyou on thePhone"Why wasmyaccountblocked?staticPW

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. hostname
  2. cds
  3. New hire has nothing
  4. Never heard of that before
  5. urgent
  6. long call
  7. Angry Provider
  8. On-call not answering
  9. status check
  10. I'll speak to my supervisor
  11. Quick Question
  12. Known Issue
  13. it was working yesterday
  14. 20 minute password reset
  15. password reset
  16. Do you have a ticket #?
  17. Have you rebooted?
  18. patient affecting
  19. I just called and spoke to "name"
  20. User does not know how to restart
  21. "I was told to call"
  22. "I needed you on the Phone"
  23. Why was my account blocked?
  24. static PW