statuscheckpasswordreseturgentAngryProvider20 minutepasswordresetstaticPWcdspatientaffectingNeverheard ofthatbefore"I wastold tocall"longcallUser doesnot knowhow torestartNewhire hasnothingit wasworkingyesterdayI'll speakto mysupervisorQuickQuestionI justcalled andspoke to"name"KnownIssueOn-callnotansweringWhy wasmyaccountblocked?hostnameHave yourebooted?Do youhave aticket #?"I neededyou on thePhone"statuscheckpasswordreseturgentAngryProvider20 minutepasswordresetstaticPWcdspatientaffectingNeverheard ofthatbefore"I wastold tocall"longcallUser doesnot knowhow torestartNewhire hasnothingit wasworkingyesterdayI'll speakto mysupervisorQuickQuestionI justcalled andspoke to"name"KnownIssueOn-callnotansweringWhy wasmyaccountblocked?hostnameHave yourebooted?Do youhave aticket #?"I neededyou on thePhone"

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. status check
  2. password reset
  3. urgent
  4. Angry Provider
  5. 20 minute password reset
  6. static PW
  7. cds
  8. patient affecting
  9. Never heard of that before
  10. "I was told to call"
  11. long call
  12. User does not know how to restart
  13. New hire has nothing
  14. it was working yesterday
  15. I'll speak to my supervisor
  16. Quick Question
  17. I just called and spoke to "name"
  18. Known Issue
  19. On-call not answering
  20. Why was my account blocked?
  21. hostname
  22. Have you rebooted?
  23. Do you have a ticket #?
  24. "I needed you on the Phone"