cdsKnownIssueAngryProviderpasswordresetHave yourebooted?Newhire hasnothingI'll speakto mysupervisorDo youhave aticket #?On-callnotanswering20 minutepasswordresetQuickQuestionstatuscheckpatientaffecting"I wastold tocall"Why wasmyaccountblocked?staticPWhostnameUser doesnot knowhow torestartI justcalled andspoke to"name"longcallurgentNeverheard ofthatbeforeit wasworkingyesterday"I neededyou on thePhone"cdsKnownIssueAngryProviderpasswordresetHave yourebooted?Newhire hasnothingI'll speakto mysupervisorDo youhave aticket #?On-callnotanswering20 minutepasswordresetQuickQuestionstatuscheckpatientaffecting"I wastold tocall"Why wasmyaccountblocked?staticPWhostnameUser doesnot knowhow torestartI justcalled andspoke to"name"longcallurgentNeverheard ofthatbeforeit wasworkingyesterday"I neededyou on thePhone"

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. cds
  2. Known Issue
  3. Angry Provider
  4. password reset
  5. Have you rebooted?
  6. New hire has nothing
  7. I'll speak to my supervisor
  8. Do you have a ticket #?
  9. On-call not answering
  10. 20 minute password reset
  11. Quick Question
  12. status check
  13. patient affecting
  14. "I was told to call"
  15. Why was my account blocked?
  16. static PW
  17. hostname
  18. User does not know how to restart
  19. I just called and spoke to "name"
  20. long call
  21. urgent
  22. Never heard of that before
  23. it was working yesterday
  24. "I needed you on the Phone"