passwordresetcdsOn-callnotansweringHave yourebooted?Do youhave aticket #?urgentstaticPWpatientaffectingNewhire hasnothingI justcalled andspoke to"name"QuickQuestionNeverheard ofthatbeforeAngryProviderit wasworkingyesterdayI'll speakto mysupervisorKnownIssuelongcallWhy wasmyaccountblocked?"I neededyou on thePhone""I wastold tocall"hostnameUser doesnot knowhow torestartstatuscheck20 minutepasswordresetpasswordresetcdsOn-callnotansweringHave yourebooted?Do youhave aticket #?urgentstaticPWpatientaffectingNewhire hasnothingI justcalled andspoke to"name"QuickQuestionNeverheard ofthatbeforeAngryProviderit wasworkingyesterdayI'll speakto mysupervisorKnownIssuelongcallWhy wasmyaccountblocked?"I neededyou on thePhone""I wastold tocall"hostnameUser doesnot knowhow torestartstatuscheck20 minutepasswordreset

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. password reset
  2. cds
  3. On-call not answering
  4. Have you rebooted?
  5. Do you have a ticket #?
  6. urgent
  7. static PW
  8. patient affecting
  9. New hire has nothing
  10. I just called and spoke to "name"
  11. Quick Question
  12. Never heard of that before
  13. Angry Provider
  14. it was working yesterday
  15. I'll speak to my supervisor
  16. Known Issue
  17. long call
  18. Why was my account blocked?
  19. "I needed you on the Phone"
  20. "I was told to call"
  21. hostname
  22. User does not know how to restart
  23. status check
  24. 20 minute password reset