EscalateHighUrgencyTicketADPasswordResetBit LockerRecoveryKeyCitrixCallPDFWindows10VPNIssueAppVErrorNeedAdminRightsFileRestoreDoesn'tKnow HowTo RestartPCADPasswordUnlockPrinterRestartApplicationCrashing/notLaunchingStatusCheckPlacingaRequestAdobeFlashPlayerPrinterInstallJavaUpdatePlacingRequestCalls inaftersendingemailFirst CallResolutionServiceNowHelpPasswordExpressEscalateHighUrgencyTicketADPasswordResetBit LockerRecoveryKeyCitrixCallPDFWindows10VPNIssueAppVErrorNeedAdminRightsFileRestoreDoesn'tKnow HowTo RestartPCADPasswordUnlockPrinterRestartApplicationCrashing/notLaunchingStatusCheckPlacingaRequestAdobeFlashPlayerPrinterInstallJavaUpdatePlacingRequestCalls inaftersendingemailFirst CallResolutionServiceNowHelpPasswordExpress

Service Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Escalate High Urgency Ticket
  2. AD Password Reset
  3. Bit Locker Recovery Key
  4. Citrix Call
  5. PDF
  6. Windows 10
  7. VPN Issue
  8. AppV Error
  9. Need Admin Rights
  10. File Restore
  11. Doesn't Know How To Restart PC
  12. AD Password Unlock
  13. Printer Restart
  14. Application Crashing/ not Launching
  15. Status Check
  16. Placing a Request
  17. Adobe Flash Player
  18. Printer Install
  19. Java Update
  20. Placing Request
  21. Calls in after sending email
  22. First Call Resolution
  23. Service Now Help
  24. Password Express