ADPasswordResetADPasswordUnlockPDFBit LockerRecoveryKeyPlacingRequestVPNIssuePlacingaRequestEscalateHighUrgencyTicketPrinterInstallCalls inaftersendingemailCitrixCallPasswordExpressAppVErrorServiceNowHelpPrinterRestartStatusCheckNeedAdminRightsJavaUpdateAdobeFlashPlayerFileRestoreFirst CallResolutionDoesn'tKnow HowTo RestartPCApplicationCrashing/notLaunchingWindows10ADPasswordResetADPasswordUnlockPDFBit LockerRecoveryKeyPlacingRequestVPNIssuePlacingaRequestEscalateHighUrgencyTicketPrinterInstallCalls inaftersendingemailCitrixCallPasswordExpressAppVErrorServiceNowHelpPrinterRestartStatusCheckNeedAdminRightsJavaUpdateAdobeFlashPlayerFileRestoreFirst CallResolutionDoesn'tKnow HowTo RestartPCApplicationCrashing/notLaunchingWindows10

Service Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. AD Password Reset
  2. AD Password Unlock
  3. PDF
  4. Bit Locker Recovery Key
  5. Placing Request
  6. VPN Issue
  7. Placing a Request
  8. Escalate High Urgency Ticket
  9. Printer Install
  10. Calls in after sending email
  11. Citrix Call
  12. Password Express
  13. AppV Error
  14. Service Now Help
  15. Printer Restart
  16. Status Check
  17. Need Admin Rights
  18. Java Update
  19. Adobe Flash Player
  20. File Restore
  21. First Call Resolution
  22. Doesn't Know How To Restart PC
  23. Application Crashing/ not Launching
  24. Windows 10