PrinterInstallNeedAdminRightsPlacingRequestFirst CallResolutionFileRestoreBit LockerRecoveryKeyAdobeFlashPlayerCitrixCallPrinterRestartApplicationCrashing/notLaunchingJavaUpdateADPasswordResetWindows10StatusCheckCalls inaftersendingemailServiceNowHelpADPasswordUnlockEscalateHighUrgencyTicketPDFPlacingaRequestAppVErrorDoesn'tKnow HowTo RestartPCPasswordExpressVPNIssuePrinterInstallNeedAdminRightsPlacingRequestFirst CallResolutionFileRestoreBit LockerRecoveryKeyAdobeFlashPlayerCitrixCallPrinterRestartApplicationCrashing/notLaunchingJavaUpdateADPasswordResetWindows10StatusCheckCalls inaftersendingemailServiceNowHelpADPasswordUnlockEscalateHighUrgencyTicketPDFPlacingaRequestAppVErrorDoesn'tKnow HowTo RestartPCPasswordExpressVPNIssue

Service Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Printer Install
  2. Need Admin Rights
  3. Placing Request
  4. First Call Resolution
  5. File Restore
  6. Bit Locker Recovery Key
  7. Adobe Flash Player
  8. Citrix Call
  9. Printer Restart
  10. Application Crashing/ not Launching
  11. Java Update
  12. AD Password Reset
  13. Windows 10
  14. Status Check
  15. Calls in after sending email
  16. Service Now Help
  17. AD Password Unlock
  18. Escalate High Urgency Ticket
  19. PDF
  20. Placing a Request
  21. AppV Error
  22. Doesn't Know How To Restart PC
  23. Password Express
  24. VPN Issue