PrinterInstallVPNIssueADPasswordUnlockAdobeFlashPlayerApplicationCrashing/notLaunchingEscalateHighUrgencyTicketPlacingRequestCitrixCallJavaUpdateNeedAdminRightsPDFBit LockerRecoveryKeyPlacingaRequestDoesn'tKnow HowTo RestartPCStatusCheckServiceNowHelpPrinterRestartFirst CallResolutionPasswordExpressFileRestoreADPasswordResetWindows10AppVErrorCalls inaftersendingemailPrinterInstallVPNIssueADPasswordUnlockAdobeFlashPlayerApplicationCrashing/notLaunchingEscalateHighUrgencyTicketPlacingRequestCitrixCallJavaUpdateNeedAdminRightsPDFBit LockerRecoveryKeyPlacingaRequestDoesn'tKnow HowTo RestartPCStatusCheckServiceNowHelpPrinterRestartFirst CallResolutionPasswordExpressFileRestoreADPasswordResetWindows10AppVErrorCalls inaftersendingemail

Service Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Printer Install
  2. VPN Issue
  3. AD Password Unlock
  4. Adobe Flash Player
  5. Application Crashing/ not Launching
  6. Escalate High Urgency Ticket
  7. Placing Request
  8. Citrix Call
  9. Java Update
  10. Need Admin Rights
  11. PDF
  12. Bit Locker Recovery Key
  13. Placing a Request
  14. Doesn't Know How To Restart PC
  15. Status Check
  16. Service Now Help
  17. Printer Restart
  18. First Call Resolution
  19. Password Express
  20. File Restore
  21. AD Password Reset
  22. Windows 10
  23. AppV Error
  24. Calls in after sending email