ReasonsJudgeEvaluatethefeedbackyou receiveProvide thespeakerwith a planof actionReinforcethepositive bespecificProblemsolve thenegativeBegin witha positivestatementNormsPersonalizeyourcommentsBe honestbut tactfulEnd with apositivestatementDevelopa plan ofactionSeekclear andspecificfeedbackOrganizeyourcommentsFocus onwhat yourcritics say,not how theysay itSeekclear andspecificfeedbackTarget a fewkey areasforimprovementBespecificReasonsJudgeEvaluatethefeedbackyou receiveProvide thespeakerwith a planof actionReinforcethepositive bespecificProblemsolve thenegativeBegin witha positivestatementNormsPersonalizeyourcommentsBe honestbut tactfulEnd with apositivestatementDevelopa plan ofactionSeekclear andspecificfeedbackOrganizeyourcommentsFocus onwhat yourcritics say,not how theysay itSeekclear andspecificfeedbackTarget a fewkey areasforimprovementBespecific

Appendix A Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reasons
  2. Judge
  3. Evaluate the feedback you receive
  4. Provide the speaker with a plan of action
  5. Reinforce the positive be specific
  6. Problem solve the negative
  7. Begin with a positive statement
  8. Norms
  9. Personalize your comments
  10. Be honest but tactful
  11. End with a positive statement
  12. Develop a plan of action
  13. Seek clear and specific feedback
  14. Organize your comments
  15. Focus on what your critics say, not how they say it
  16. Seek clear and specific feedback
  17. Target a few key areas for improvement
  18. Be specific