Seekclear andspecificfeedbackEvaluatethefeedbackyou receiveBegin witha positivestatementReinforcethepositive bespecificReasonsTarget a fewkey areasforimprovementEnd with apositivestatementPersonalizeyourcommentsDevelopa plan ofactionJudgeProvide thespeakerwith a planof actionFocus onwhat yourcritics say,not how theysay itNormsOrganizeyourcommentsBe honestbut tactfulBespecificSeekclear andspecificfeedbackProblemsolve thenegativeSeekclear andspecificfeedbackEvaluatethefeedbackyou receiveBegin witha positivestatementReinforcethepositive bespecificReasonsTarget a fewkey areasforimprovementEnd with apositivestatementPersonalizeyourcommentsDevelopa plan ofactionJudgeProvide thespeakerwith a planof actionFocus onwhat yourcritics say,not how theysay itNormsOrganizeyourcommentsBe honestbut tactfulBespecificSeekclear andspecificfeedbackProblemsolve thenegative

Appendix A Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Seek clear and specific feedback
  2. Evaluate the feedback you receive
  3. Begin with a positive statement
  4. Reinforce the positive be specific
  5. Reasons
  6. Target a few key areas for improvement
  7. End with a positive statement
  8. Personalize your comments
  9. Develop a plan of action
  10. Judge
  11. Provide the speaker with a plan of action
  12. Focus on what your critics say, not how they say it
  13. Norms
  14. Organize your comments
  15. Be honest but tactful
  16. Be specific
  17. Seek clear and specific feedback
  18. Problem solve the negative