Seekclear andspecificfeedbackSeekclear andspecificfeedbackBegin witha positivestatementDevelopa plan ofactionNormsFocus onwhat yourcritics say,not how theysay itBespecificProvide thespeakerwith a planof actionReinforcethepositive bespecificEvaluatethefeedbackyou receiveTarget a fewkey areasforimprovementReasonsBe honestbut tactfulPersonalizeyourcommentsJudgeProblemsolve thenegativeOrganizeyourcommentsEnd with apositivestatementSeekclear andspecificfeedbackSeekclear andspecificfeedbackBegin witha positivestatementDevelopa plan ofactionNormsFocus onwhat yourcritics say,not how theysay itBespecificProvide thespeakerwith a planof actionReinforcethepositive bespecificEvaluatethefeedbackyou receiveTarget a fewkey areasforimprovementReasonsBe honestbut tactfulPersonalizeyourcommentsJudgeProblemsolve thenegativeOrganizeyourcommentsEnd with apositivestatement

Appendix A Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Seek clear and specific feedback
  2. Seek clear and specific feedback
  3. Begin with a positive statement
  4. Develop a plan of action
  5. Norms
  6. Focus on what your critics say, not how they say it
  7. Be specific
  8. Provide the speaker with a plan of action
  9. Reinforce the positive be specific
  10. Evaluate the feedback you receive
  11. Target a few key areas for improvement
  12. Reasons
  13. Be honest but tactful
  14. Personalize your comments
  15. Judge
  16. Problem solve the negative
  17. Organize your comments
  18. End with a positive statement