Be honestbut tactfulSeekclear andspecificfeedbackDevelopa plan ofactionEvaluatethefeedbackyou receiveSeekclear andspecificfeedbackReasonsBespecificTarget a fewkey areasforimprovementJudgeNormsPersonalizeyourcommentsOrganizeyourcommentsEnd with apositivestatementBegin witha positivestatementReinforcethepositive bespecificProblemsolve thenegativeFocus onwhat yourcritics say,not how theysay itProvide thespeakerwith a planof actionBe honestbut tactfulSeekclear andspecificfeedbackDevelopa plan ofactionEvaluatethefeedbackyou receiveSeekclear andspecificfeedbackReasonsBespecificTarget a fewkey areasforimprovementJudgeNormsPersonalizeyourcommentsOrganizeyourcommentsEnd with apositivestatementBegin witha positivestatementReinforcethepositive bespecificProblemsolve thenegativeFocus onwhat yourcritics say,not how theysay itProvide thespeakerwith a planof action

Appendix A Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Be honest but tactful
  2. Seek clear and specific feedback
  3. Develop a plan of action
  4. Evaluate the feedback you receive
  5. Seek clear and specific feedback
  6. Reasons
  7. Be specific
  8. Target a few key areas for improvement
  9. Judge
  10. Norms
  11. Personalize your comments
  12. Organize your comments
  13. End with a positive statement
  14. Begin with a positive statement
  15. Reinforce the positive be specific
  16. Problem solve the negative
  17. Focus on what your critics say, not how they say it
  18. Provide the speaker with a plan of action