Target a fewkey areasforimprovementOrganizeyourcommentsEnd with apositivestatementDevelopa plan ofactionProvide thespeakerwith a planof actionReasonsNormsEvaluatethefeedbackyou receiveBe honestbut tactfulBegin witha positivestatementBespecificFocus onwhat yourcritics say,not how theysay itSeekclear andspecificfeedbackReinforcethepositive bespecificProblemsolve thenegativeJudgePersonalizeyourcommentsSeekclear andspecificfeedbackTarget a fewkey areasforimprovementOrganizeyourcommentsEnd with apositivestatementDevelopa plan ofactionProvide thespeakerwith a planof actionReasonsNormsEvaluatethefeedbackyou receiveBe honestbut tactfulBegin witha positivestatementBespecificFocus onwhat yourcritics say,not how theysay itSeekclear andspecificfeedbackReinforcethepositive bespecificProblemsolve thenegativeJudgePersonalizeyourcommentsSeekclear andspecificfeedback

Appendix A Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Target a few key areas for improvement
  2. Organize your comments
  3. End with a positive statement
  4. Develop a plan of action
  5. Provide the speaker with a plan of action
  6. Reasons
  7. Norms
  8. Evaluate the feedback you receive
  9. Be honest but tactful
  10. Begin with a positive statement
  11. Be specific
  12. Focus on what your critics say, not how they say it
  13. Seek clear and specific feedback
  14. Reinforce the positive be specific
  15. Problem solve the negative
  16. Judge
  17. Personalize your comments
  18. Seek clear and specific feedback