BespecificNormsProblemsolve thenegativeFocus onwhat yourcritics say,not how theysay itTarget a fewkey areasforimprovementJudgeBe honestbut tactfulEvaluatethefeedbackyou receivePersonalizeyourcommentsEnd with apositivestatementReasonsBegin witha positivestatementSeekclear andspecificfeedbackReinforcethepositive bespecificProvide thespeakerwith a planof actionSeekclear andspecificfeedbackDevelopa plan ofactionOrganizeyourcommentsBespecificNormsProblemsolve thenegativeFocus onwhat yourcritics say,not how theysay itTarget a fewkey areasforimprovementJudgeBe honestbut tactfulEvaluatethefeedbackyou receivePersonalizeyourcommentsEnd with apositivestatementReasonsBegin witha positivestatementSeekclear andspecificfeedbackReinforcethepositive bespecificProvide thespeakerwith a planof actionSeekclear andspecificfeedbackDevelopa plan ofactionOrganizeyourcomments

Appendix A Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
  1. Be specific
  2. Norms
  3. Problem solve the negative
  4. Focus on what your critics say, not how they say it
  5. Target a few key areas for improvement
  6. Judge
  7. Be honest but tactful
  8. Evaluate the feedback you receive
  9. Personalize your comments
  10. End with a positive statement
  11. Reasons
  12. Begin with a positive statement
  13. Seek clear and specific feedback
  14. Reinforce the positive be specific
  15. Provide the speaker with a plan of action
  16. Seek clear and specific feedback
  17. Develop a plan of action
  18. Organize your comments