Service Blackout - "I did it all!" Name_________________________ - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Give directions to a patient
2. I smiled at 5 patients today
3. I did not complain the entire day
4. Offer a drink to a patient in need
5. I introduced myself to all new pt's today
6. Show a kindness to all your pts today
7. High - Five a manager today
8. I said thank you for choosing us today
9. I asked permission to put a pt on hold
10. I sent 0 blind transfers today
11. Compliment 5 patients today
12. Talk with a pt about a nonmedical subject
13. Introduce yourself to a new employee
14. Ask an employee their favorite food
15. I held a door open for a patient today
16. Compliment a coworker to a patient today
17. I called a patient by their name twice this visit
18. Tell best thing that happened to you today
19. Treat an employee on another floor
20. Treat your physician today
21. Walk a patient to their destination
22. Compliment 5 coworkers today
23. I asked pt "anything else I can do for you"
24. Inform a patient of the wait time