Whatdoes ISOstand for?Whatdoes QAstand for?Whatdoes'coercion'mean?Whichprogramme dowe use to lodgecustomercomplaint?What isMoneyLaundering?What arethe steps tocomplaintsresolution?What isthe 'know'factor?What doesthe PrivacyActregulate?Whatdoes'AML CFT'stand for?What do'coreskills'equal?Whatdoes FAAstand for?What is acomplaint?Whenwould youused aquick fill?Who isyourcustomer?What is one ofthe componentsof the FraudRiskManagementStrategy?What dowe meanby 'Noadvice'?Poor ProductKnowledge +Inexperience= ?Give anexampleof Fraud.What is TheSpirit andThe Letterderivedfrom?What isTerrorismFinancing?What dowe meanby 'Classadvice'?Why dowe askverificationquestions?What does'Conflict ofinterest'mean?What isG.E'sbiggestasset?What is thename of thepeople sittingnext to you?Whatdoes ISOstand for?Whatdoes QAstand for?Whatdoes'coercion'mean?Whichprogramme dowe use to lodgecustomercomplaint?What isMoneyLaundering?What arethe steps tocomplaintsresolution?What isthe 'know'factor?What doesthe PrivacyActregulate?Whatdoes'AML CFT'stand for?What do'coreskills'equal?Whatdoes FAAstand for?What is acomplaint?Whenwould youused aquick fill?Who isyourcustomer?What is one ofthe componentsof the FraudRiskManagementStrategy?What dowe meanby 'Noadvice'?Poor ProductKnowledge +Inexperience= ?Give anexampleof Fraud.What is TheSpirit andThe Letterderivedfrom?What isTerrorismFinancing?What dowe meanby 'Classadvice'?Why dowe askverificationquestions?What does'Conflict ofinterest'mean?What isG.E'sbiggestasset?What is thename of thepeople sittingnext to you?

Guest Speaker Day - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What does ISO stand for?
  2. What does QA stand for?
  3. What does 'coercion' mean?
  4. Which programme do we use to lodge customer complaint?
  5. What is Money Laundering?
  6. What are the steps to complaints resolution?
  7. What is the 'know' factor?
  8. What does the Privacy Act regulate?
  9. What does 'AML CFT' stand for?
  10. What do 'core skills' equal?
  11. What does FAA stand for?
  12. What is a complaint?
  13. When would you used a quick fill?
  14. Who is your customer?
  15. What is one of the components of the Fraud Risk Management Strategy?
  16. What do we mean by 'No advice'?
  17. Poor Product Knowledge + Inexperience = ?
  18. Give an example of Fraud.
  19. What is The Spirit and The Letter derived from?
  20. What is Terrorism Financing?
  21. What do we mean by 'Class advice'?
  22. Why do we ask verification questions?
  23. What does 'Conflict of interest' mean?
  24. What is G.E's biggest asset?
  25. What is the name of the people sitting next to you?