What is one ofthe componentsof the FraudRiskManagementStrategy?Whatdoes FAAstand for?What isTerrorismFinancing?Who isyourcustomer?What is acomplaint?What doesthe PrivacyActregulate?What is thename of thepeople sittingnext to you?Whatdoes ISOstand for?What isthe 'know'factor?Poor ProductKnowledge +Inexperience= ?Whenwould youused aquick fill?What dowe meanby 'Classadvice'?What isMoneyLaundering?What does'Conflict ofinterest'mean?What do'coreskills'equal?Whatdoes'AML CFT'stand for?Whichprogramme dowe use to lodgecustomercomplaint?What isG.E'sbiggestasset?What dowe meanby 'Noadvice'?Whatdoes'coercion'mean?What is TheSpirit andThe Letterderivedfrom?Whatdoes QAstand for?Give anexampleof Fraud.What arethe steps tocomplaintsresolution?Why dowe askverificationquestions?What is one ofthe componentsof the FraudRiskManagementStrategy?Whatdoes FAAstand for?What isTerrorismFinancing?Who isyourcustomer?What is acomplaint?What doesthe PrivacyActregulate?What is thename of thepeople sittingnext to you?Whatdoes ISOstand for?What isthe 'know'factor?Poor ProductKnowledge +Inexperience= ?Whenwould youused aquick fill?What dowe meanby 'Classadvice'?What isMoneyLaundering?What does'Conflict ofinterest'mean?What do'coreskills'equal?Whatdoes'AML CFT'stand for?Whichprogramme dowe use to lodgecustomercomplaint?What isG.E'sbiggestasset?What dowe meanby 'Noadvice'?Whatdoes'coercion'mean?What is TheSpirit andThe Letterderivedfrom?Whatdoes QAstand for?Give anexampleof Fraud.What arethe steps tocomplaintsresolution?Why dowe askverificationquestions?

Guest Speaker Day - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What is one of the components of the Fraud Risk Management Strategy?
  2. What does FAA stand for?
  3. What is Terrorism Financing?
  4. Who is your customer?
  5. What is a complaint?
  6. What does the Privacy Act regulate?
  7. What is the name of the people sitting next to you?
  8. What does ISO stand for?
  9. What is the 'know' factor?
  10. Poor Product Knowledge + Inexperience = ?
  11. When would you used a quick fill?
  12. What do we mean by 'Class advice'?
  13. What is Money Laundering?
  14. What does 'Conflict of interest' mean?
  15. What do 'core skills' equal?
  16. What does 'AML CFT' stand for?
  17. Which programme do we use to lodge customer complaint?
  18. What is G.E's biggest asset?
  19. What do we mean by 'No advice'?
  20. What does 'coercion' mean?
  21. What is The Spirit and The Letter derived from?
  22. What does QA stand for?
  23. Give an example of Fraud.
  24. What are the steps to complaints resolution?
  25. Why do we ask verification questions?