What do'coreskills'equal?What is thename of thepeople sittingnext to you?Whatdoes QAstand for?Whatdoes'AML CFT'stand for?Whichprogramme dowe use to lodgecustomercomplaint?Who isyourcustomer?What isthe 'know'factor?What dowe meanby 'Classadvice'?Whenwould youused aquick fill?Whatdoes FAAstand for?Give anexampleof Fraud.What doesthe PrivacyActregulate?What isTerrorismFinancing?Poor ProductKnowledge +Inexperience= ?What does'Conflict ofinterest'mean?What isG.E'sbiggestasset?What dowe meanby 'Noadvice'?Whatdoes'coercion'mean?What is TheSpirit andThe Letterderivedfrom?Why dowe askverificationquestions?What isMoneyLaundering?What arethe steps tocomplaintsresolution?Whatdoes ISOstand for?What is acomplaint?What is one ofthe componentsof the FraudRiskManagementStrategy?What do'coreskills'equal?What is thename of thepeople sittingnext to you?Whatdoes QAstand for?Whatdoes'AML CFT'stand for?Whichprogramme dowe use to lodgecustomercomplaint?Who isyourcustomer?What isthe 'know'factor?What dowe meanby 'Classadvice'?Whenwould youused aquick fill?Whatdoes FAAstand for?Give anexampleof Fraud.What doesthe PrivacyActregulate?What isTerrorismFinancing?Poor ProductKnowledge +Inexperience= ?What does'Conflict ofinterest'mean?What isG.E'sbiggestasset?What dowe meanby 'Noadvice'?Whatdoes'coercion'mean?What is TheSpirit andThe Letterderivedfrom?Why dowe askverificationquestions?What isMoneyLaundering?What arethe steps tocomplaintsresolution?Whatdoes ISOstand for?What is acomplaint?What is one ofthe componentsof the FraudRiskManagementStrategy?

Guest Speaker Day - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What do 'core skills' equal?
  2. What is the name of the people sitting next to you?
  3. What does QA stand for?
  4. What does 'AML CFT' stand for?
  5. Which programme do we use to lodge customer complaint?
  6. Who is your customer?
  7. What is the 'know' factor?
  8. What do we mean by 'Class advice'?
  9. When would you used a quick fill?
  10. What does FAA stand for?
  11. Give an example of Fraud.
  12. What does the Privacy Act regulate?
  13. What is Terrorism Financing?
  14. Poor Product Knowledge + Inexperience = ?
  15. What does 'Conflict of interest' mean?
  16. What is G.E's biggest asset?
  17. What do we mean by 'No advice'?
  18. What does 'coercion' mean?
  19. What is The Spirit and The Letter derived from?
  20. Why do we ask verification questions?
  21. What is Money Laundering?
  22. What are the steps to complaints resolution?
  23. What does ISO stand for?
  24. What is a complaint?
  25. What is one of the components of the Fraud Risk Management Strategy?