What isMoneyLaundering?Whatdoes ISOstand for?Whenwould youused aquick fill?What isthe 'know'factor?What is acomplaint?What does'Conflict ofinterest'mean?What dowe meanby 'Noadvice'?What dowe meanby 'Classadvice'?Give anexampleof Fraud.Whatdoes'coercion'mean?Poor ProductKnowledge +Inexperience= ?What doesthe PrivacyActregulate?Whatdoes QAstand for?Whatdoes'AML CFT'stand for?What is TheSpirit andThe Letterderivedfrom?Whichprogramme dowe use to lodgecustomercomplaint?What is one ofthe componentsof the FraudRiskManagementStrategy?Whatdoes FAAstand for?What isTerrorismFinancing?Why dowe askverificationquestions?What is thename of thepeople sittingnext to you?What do'coreskills'equal?What arethe steps tocomplaintsresolution?What isG.E'sbiggestasset?Who isyourcustomer?What isMoneyLaundering?Whatdoes ISOstand for?Whenwould youused aquick fill?What isthe 'know'factor?What is acomplaint?What does'Conflict ofinterest'mean?What dowe meanby 'Noadvice'?What dowe meanby 'Classadvice'?Give anexampleof Fraud.Whatdoes'coercion'mean?Poor ProductKnowledge +Inexperience= ?What doesthe PrivacyActregulate?Whatdoes QAstand for?Whatdoes'AML CFT'stand for?What is TheSpirit andThe Letterderivedfrom?Whichprogramme dowe use to lodgecustomercomplaint?What is one ofthe componentsof the FraudRiskManagementStrategy?Whatdoes FAAstand for?What isTerrorismFinancing?Why dowe askverificationquestions?What is thename of thepeople sittingnext to you?What do'coreskills'equal?What arethe steps tocomplaintsresolution?What isG.E'sbiggestasset?Who isyourcustomer?

Guest Speaker Day - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What is Money Laundering?
  2. What does ISO stand for?
  3. When would you used a quick fill?
  4. What is the 'know' factor?
  5. What is a complaint?
  6. What does 'Conflict of interest' mean?
  7. What do we mean by 'No advice'?
  8. What do we mean by 'Class advice'?
  9. Give an example of Fraud.
  10. What does 'coercion' mean?
  11. Poor Product Knowledge + Inexperience = ?
  12. What does the Privacy Act regulate?
  13. What does QA stand for?
  14. What does 'AML CFT' stand for?
  15. What is The Spirit and The Letter derived from?
  16. Which programme do we use to lodge customer complaint?
  17. What is one of the components of the Fraud Risk Management Strategy?
  18. What does FAA stand for?
  19. What is Terrorism Financing?
  20. Why do we ask verification questions?
  21. What is the name of the people sitting next to you?
  22. What do 'core skills' equal?
  23. What are the steps to complaints resolution?
  24. What is G.E's biggest asset?
  25. Who is your customer?