What does'Conflict ofinterest'mean?What isMoneyLaundering?What dowe meanby 'Noadvice'?What doesthe PrivacyActregulate?What is acomplaint?What isTerrorismFinancing?Whatdoes ISOstand for?What isthe 'know'factor?Whenwould youused aquick fill?What arethe steps tocomplaintsresolution?Who isyourcustomer?What is TheSpirit andThe Letterderivedfrom?What isG.E'sbiggestasset?What is thename of thepeople sittingnext to you?Why dowe askverificationquestions?What do'coreskills'equal?What is one ofthe componentsof the FraudRiskManagementStrategy?What dowe meanby 'Classadvice'?Whatdoes QAstand for?Whatdoes'AML CFT'stand for?Whichprogramme dowe use to lodgecustomercomplaint?Poor ProductKnowledge +Inexperience= ?Whatdoes FAAstand for?Whatdoes'coercion'mean?Give anexampleof Fraud.What does'Conflict ofinterest'mean?What isMoneyLaundering?What dowe meanby 'Noadvice'?What doesthe PrivacyActregulate?What is acomplaint?What isTerrorismFinancing?Whatdoes ISOstand for?What isthe 'know'factor?Whenwould youused aquick fill?What arethe steps tocomplaintsresolution?Who isyourcustomer?What is TheSpirit andThe Letterderivedfrom?What isG.E'sbiggestasset?What is thename of thepeople sittingnext to you?Why dowe askverificationquestions?What do'coreskills'equal?What is one ofthe componentsof the FraudRiskManagementStrategy?What dowe meanby 'Classadvice'?Whatdoes QAstand for?Whatdoes'AML CFT'stand for?Whichprogramme dowe use to lodgecustomercomplaint?Poor ProductKnowledge +Inexperience= ?Whatdoes FAAstand for?Whatdoes'coercion'mean?Give anexampleof Fraud.

Guest Speaker Day - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What does 'Conflict of interest' mean?
  2. What is Money Laundering?
  3. What do we mean by 'No advice'?
  4. What does the Privacy Act regulate?
  5. What is a complaint?
  6. What is Terrorism Financing?
  7. What does ISO stand for?
  8. What is the 'know' factor?
  9. When would you used a quick fill?
  10. What are the steps to complaints resolution?
  11. Who is your customer?
  12. What is The Spirit and The Letter derived from?
  13. What is G.E's biggest asset?
  14. What is the name of the people sitting next to you?
  15. Why do we ask verification questions?
  16. What do 'core skills' equal?
  17. What is one of the components of the Fraud Risk Management Strategy?
  18. What do we mean by 'Class advice'?
  19. What does QA stand for?
  20. What does 'AML CFT' stand for?
  21. Which programme do we use to lodge customer complaint?
  22. Poor Product Knowledge + Inexperience = ?
  23. What does FAA stand for?
  24. What does 'coercion' mean?
  25. Give an example of Fraud.