Give anexampleof Fraud.Whatdoes'coercion'mean?What dowe meanby 'Classadvice'?What dowe meanby 'Noadvice'?What is thename of thepeople sittingnext to you?What isthe 'know'factor?Whatdoes'AML CFT'stand for?What isMoneyLaundering?What isTerrorismFinancing?Poor ProductKnowledge +Inexperience= ?What is acomplaint?What is one ofthe componentsof the FraudRiskManagementStrategy?What do'coreskills'equal?Whatdoes FAAstand for?Why dowe askverificationquestions?What is TheSpirit andThe Letterderivedfrom?What doesthe PrivacyActregulate?What isG.E'sbiggestasset?Who isyourcustomer?Whatdoes QAstand for?Whenwould youused aquick fill?What arethe steps tocomplaintsresolution?Whichprogramme dowe use to lodgecustomercomplaint?Whatdoes ISOstand for?What does'Conflict ofinterest'mean?Give anexampleof Fraud.Whatdoes'coercion'mean?What dowe meanby 'Classadvice'?What dowe meanby 'Noadvice'?What is thename of thepeople sittingnext to you?What isthe 'know'factor?Whatdoes'AML CFT'stand for?What isMoneyLaundering?What isTerrorismFinancing?Poor ProductKnowledge +Inexperience= ?What is acomplaint?What is one ofthe componentsof the FraudRiskManagementStrategy?What do'coreskills'equal?Whatdoes FAAstand for?Why dowe askverificationquestions?What is TheSpirit andThe Letterderivedfrom?What doesthe PrivacyActregulate?What isG.E'sbiggestasset?Who isyourcustomer?Whatdoes QAstand for?Whenwould youused aquick fill?What arethe steps tocomplaintsresolution?Whichprogramme dowe use to lodgecustomercomplaint?Whatdoes ISOstand for?What does'Conflict ofinterest'mean?

Guest Speaker Day - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give an example of Fraud.
  2. What does 'coercion' mean?
  3. What do we mean by 'Class advice'?
  4. What do we mean by 'No advice'?
  5. What is the name of the people sitting next to you?
  6. What is the 'know' factor?
  7. What does 'AML CFT' stand for?
  8. What is Money Laundering?
  9. What is Terrorism Financing?
  10. Poor Product Knowledge + Inexperience = ?
  11. What is a complaint?
  12. What is one of the components of the Fraud Risk Management Strategy?
  13. What do 'core skills' equal?
  14. What does FAA stand for?
  15. Why do we ask verification questions?
  16. What is The Spirit and The Letter derived from?
  17. What does the Privacy Act regulate?
  18. What is G.E's biggest asset?
  19. Who is your customer?
  20. What does QA stand for?
  21. When would you used a quick fill?
  22. What are the steps to complaints resolution?
  23. Which programme do we use to lodge customer complaint?
  24. What does ISO stand for?
  25. What does 'Conflict of interest' mean?