UsereferencematerialsSpeakClearlyBehonestAsk forhelpSmileHavepatiencePoliteEmpathizeGoodPostureDon'ttalk toofastHonestyPositivityReviewNotesTimelyrepliesProtectPHIListencarefullyNoteaccountsSetCylesBackFollowupLimitHoldTimesEmpathizeEarnTrustHappycustomersare oursuccessKeepPromisesUsereferencematerialsSpeakClearlyBehonestAsk forhelpSmileHavepatiencePoliteEmpathizeGoodPostureDon'ttalk toofastHonestyPositivityReviewNotesTimelyrepliesProtectPHIListencarefullyNoteaccountsSetCylesBackFollowupLimitHoldTimesEmpathizeEarnTrustHappycustomersare oursuccessKeepPromises

Customer Service Ettiquette Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use reference materials
  2. Speak Clearly
  3. Be honest
  4. Ask for help
  5. Smile
  6. Have patience
  7. Polite
  8. Empathize
  9. Good Posture
  10. Don't talk too fast
  11. Honesty
  12. Positivity
  13. Review Notes
  14. Timely replies
  15. Protect PHI
  16. Listen carefully
  17. Note accounts
  18. Set Cyles Back
  19. Follow up
  20. Limit Hold Times
  21. Empathize
  22. Earn Trust
  23. Happy customers are our success
  24. Keep Promises