SetCylesBackPositivityEmpathizeHonestyBehonestDon'ttalk toofastHavepatienceFollowupHappycustomersare oursuccessListencarefullyNoteaccountsTimelyrepliesLimitHoldTimesGoodPostureEmpathizeProtectPHISpeakClearlyUsereferencematerialsReviewNotesKeepPromisesEarnTrustPoliteAsk forhelpSmileSetCylesBackPositivityEmpathizeHonestyBehonestDon'ttalk toofastHavepatienceFollowupHappycustomersare oursuccessListencarefullyNoteaccountsTimelyrepliesLimitHoldTimesGoodPostureEmpathizeProtectPHISpeakClearlyUsereferencematerialsReviewNotesKeepPromisesEarnTrustPoliteAsk forhelpSmile

Customer Service Ettiquette Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set Cyles Back
  2. Positivity
  3. Empathize
  4. Honesty
  5. Be honest
  6. Don't talk too fast
  7. Have patience
  8. Follow up
  9. Happy customers are our success
  10. Listen carefully
  11. Note accounts
  12. Timely replies
  13. Limit Hold Times
  14. Good Posture
  15. Empathize
  16. Protect PHI
  17. Speak Clearly
  18. Use reference materials
  19. Review Notes
  20. Keep Promises
  21. Earn Trust
  22. Polite
  23. Ask for help
  24. Smile