KeepPromisesTimelyrepliesGoodPostureEmpathizeEarnTrustBehonestHappycustomersare oursuccessSmilePoliteProtectPHIAsk forhelpHonestyDon'ttalk toofastNoteaccountsSpeakClearlyHavepatienceListencarefullyReviewNotesEmpathizeLimitHoldTimesUsereferencematerialsFollowupPositivitySetCylesBackKeepPromisesTimelyrepliesGoodPostureEmpathizeEarnTrustBehonestHappycustomersare oursuccessSmilePoliteProtectPHIAsk forhelpHonestyDon'ttalk toofastNoteaccountsSpeakClearlyHavepatienceListencarefullyReviewNotesEmpathizeLimitHoldTimesUsereferencematerialsFollowupPositivitySetCylesBack

Customer Service Ettiquette Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Keep Promises
  2. Timely replies
  3. Good Posture
  4. Empathize
  5. Earn Trust
  6. Be honest
  7. Happy customers are our success
  8. Smile
  9. Polite
  10. Protect PHI
  11. Ask for help
  12. Honesty
  13. Don't talk too fast
  14. Note accounts
  15. Speak Clearly
  16. Have patience
  17. Listen carefully
  18. Review Notes
  19. Empathize
  20. Limit Hold Times
  21. Use reference materials
  22. Follow up
  23. Positivity
  24. Set Cyles Back