Don'ttalk toofastTimelyrepliesLimitHoldTimesPoliteEmpathizeEarnTrustHonestyKeepPromisesSpeakClearlyFollowupReviewNotesHavepatienceEmpathizeUsereferencematerialsNoteaccountsProtectPHISetCylesBackBehonestListencarefullyGoodPostureAsk forhelpSmileHappycustomersare oursuccessPositivityDon'ttalk toofastTimelyrepliesLimitHoldTimesPoliteEmpathizeEarnTrustHonestyKeepPromisesSpeakClearlyFollowupReviewNotesHavepatienceEmpathizeUsereferencematerialsNoteaccountsProtectPHISetCylesBackBehonestListencarefullyGoodPostureAsk forhelpSmileHappycustomersare oursuccessPositivity

Customer Service Ettiquette Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Don't talk too fast
  2. Timely replies
  3. Limit Hold Times
  4. Polite
  5. Empathize
  6. Earn Trust
  7. Honesty
  8. Keep Promises
  9. Speak Clearly
  10. Follow up
  11. Review Notes
  12. Have patience
  13. Empathize
  14. Use reference materials
  15. Note accounts
  16. Protect PHI
  17. Set Cyles Back
  18. Be honest
  19. Listen carefully
  20. Good Posture
  21. Ask for help
  22. Smile
  23. Happy customers are our success
  24. Positivity