Sold PC orconverteda customerto quarterlySaid"happy tohelp" to 5customersI made 30renewalcallsI loveNorthwestExterminating!It's after2PM andwe have 0DQ'd Calls!After I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xCustomergame me orNWE acompliment!All CSRswere heretoday!I had a call Iwas proud ofand emailedChelsea topull it for a QAIt's 11 AM andour averagewait time isunder 10seconds!Spoke to 3customerswith a "V" intheir nameProcessed3 RenewalpaymentsAs a teamwe madeover 75renewaleffortsI handledover 30calls!I learned or taughtsomeonesomething newrelated to PestPacor related to ourindustryAll CSRswere ontimetoday!Mailed acustomer anappreciationcard!Told a customerabout the otherservices weoffer withoutthem askingIt's 5:00 andwe made itwith ZERODQ'd Calls!Ischeduleda leadSpoke to 5customerswho namestarts with"S"Mailed acustomer anappreciationcardWentabove andbeyond fora customerHelped anupsetcustomerresolve theirconcernSold PC orconverteda customerto quarterlySaid"happy tohelp" to 5customersI made 30renewalcallsI loveNorthwestExterminating!It's after2PM andwe have 0DQ'd Calls!After I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xCustomergame me orNWE acompliment!All CSRswere heretoday!I had a call Iwas proud ofand emailedChelsea topull it for a QAIt's 11 AM andour averagewait time isunder 10seconds!Spoke to 3customerswith a "V" intheir nameProcessed3 RenewalpaymentsAs a teamwe madeover 75renewaleffortsI handledover 30calls!I learned or taughtsomeonesomething newrelated to PestPacor related to ourindustryAll CSRswere ontimetoday!Mailed acustomer anappreciationcard!Told a customerabout the otherservices weoffer withoutthem askingIt's 5:00 andwe made itwith ZERODQ'd Calls!Ischeduleda leadSpoke to 5customerswho namestarts with"S"Mailed acustomer anappreciationcardWentabove andbeyond fora customerHelped anupsetcustomerresolve theirconcern

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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B
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B
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O
  1. I-Sold PC or converted a customer to quarterly
  2. N-Said "happy to help" to 5 customers
  3. O-I made 30 renewal calls
  4. O-I love Northwest Exterminating!
  5. G-It's after 2PM and we have 0 DQ'd Calls!
  6. O-After I answered the queue, a customer kept calling me Courtney or had to ask me my name more than 2x
  7. I-Customer game me or NWE a compliment!
  8. B-All CSRs were here today!
  9. O-I had a call I was proud of and emailed Chelsea to pull it for a QA
  10. B-It's 11 AM and our average wait time is under 10 seconds!
  11. I-Spoke to 3 customers with a "V" in their name
  12. B-Processed 3 Renewal payments
  13. G-As a team we made over 75 renewal efforts
  14. G-I handled over 30 calls!
  15. N-I learned or taught someone something new related to PestPac or related to our industry
  16. N-All CSRs were on time today!
  17. N-Mailed a customer an appreciation card!
  18. B-Told a customer about the other services we offer without them asking
  19. I-It's 5:00 and we made it with ZERO DQ'd Calls!
  20. G-I scheduled a lead
  21. B-Spoke to 5 customers who name starts with "S"
  22. G-Mailed a customer an appreciation card
  23. I-Went above and beyond for a customer
  24. O-Helped an upset customer resolve their concern