I made 30renewalcallsSpoke to 5customerswho namestarts with"S"Helped anupsetcustomerresolve theirconcernAfter I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xIscheduleda leadI had a call Iwas proud ofand emailedChelsea topull it for a QAProcessed3 RenewalpaymentsAll CSRswere heretoday!Customergame me orNWE acompliment!I loveNorthwestExterminating!It's 11 AM andour averagewait time isunder 10seconds!Mailed acustomer anappreciationcardI learned or taughtsomeonesomething newrelated to PestPacor related to ourindustryI handledover 30calls!Said"happy tohelp" to 5customersIt's 5:00 andwe made itwith ZERODQ'd Calls!It's after2PM andwe have 0DQ'd Calls!Sold PC orconverteda customerto quarterlyWentabove andbeyond fora customerTold a customerabout the otherservices weoffer withoutthem askingAll CSRswere ontimetoday!As a teamwe madeover 75renewaleffortsMailed acustomer anappreciationcard!Spoke to 3customerswith a "V" intheir nameI made 30renewalcallsSpoke to 5customerswho namestarts with"S"Helped anupsetcustomerresolve theirconcernAfter I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xIscheduleda leadI had a call Iwas proud ofand emailedChelsea topull it for a QAProcessed3 RenewalpaymentsAll CSRswere heretoday!Customergame me orNWE acompliment!I loveNorthwestExterminating!It's 11 AM andour averagewait time isunder 10seconds!Mailed acustomer anappreciationcardI learned or taughtsomeonesomething newrelated to PestPacor related to ourindustryI handledover 30calls!Said"happy tohelp" to 5customersIt's 5:00 andwe made itwith ZERODQ'd Calls!It's after2PM andwe have 0DQ'd Calls!Sold PC orconverteda customerto quarterlyWentabove andbeyond fora customerTold a customerabout the otherservices weoffer withoutthem askingAll CSRswere ontimetoday!As a teamwe madeover 75renewaleffortsMailed acustomer anappreciationcard!Spoke to 3customerswith a "V" intheir name

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
O
4
O
5
G
6
O
7
B
8
B
9
I
10
O
11
B
12
G
13
N
14
G
15
N
16
I
17
G
18
I
19
I
20
B
21
N
22
G
23
N
24
I
  1. O-I made 30 renewal calls
  2. B-Spoke to 5 customers who name starts with "S"
  3. O-Helped an upset customer resolve their concern
  4. O-After I answered the queue, a customer kept calling me Courtney or had to ask me my name more than 2x
  5. G-I scheduled a lead
  6. O-I had a call I was proud of and emailed Chelsea to pull it for a QA
  7. B-Processed 3 Renewal payments
  8. B-All CSRs were here today!
  9. I-Customer game me or NWE a compliment!
  10. O-I love Northwest Exterminating!
  11. B-It's 11 AM and our average wait time is under 10 seconds!
  12. G-Mailed a customer an appreciation card
  13. N-I learned or taught someone something new related to PestPac or related to our industry
  14. G-I handled over 30 calls!
  15. N-Said "happy to help" to 5 customers
  16. I-It's 5:00 and we made it with ZERO DQ'd Calls!
  17. G-It's after 2PM and we have 0 DQ'd Calls!
  18. I-Sold PC or converted a customer to quarterly
  19. I-Went above and beyond for a customer
  20. B-Told a customer about the other services we offer without them asking
  21. N-All CSRs were on time today!
  22. G-As a team we made over 75 renewal efforts
  23. N-Mailed a customer an appreciation card!
  24. I-Spoke to 3 customers with a "V" in their name