Processed3 RenewalpaymentsIt's 11 AM andour averagewait time isunder 10seconds!After I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xHelped anupsetcustomerresolve theirconcernSpoke to 3customerswith a "V" intheir nameIt's 5:00 andwe made itwith ZERODQ'd Calls!As a teamwe madeover 75renewaleffortsIt's after2PM andwe have 0DQ'd Calls!I made 30renewalcallsWentabove andbeyond fora customerSold PC orconverteda customerto quarterlyI loveNorthwestExterminating!Mailed acustomer anappreciationcard!Customergame me orNWE acompliment!All CSRswere heretoday!Mailed acustomer anappreciationcardIscheduleda leadSaid"happy tohelp" to 5customersAll CSRswere ontimetoday!I learned or taughtsomeonesomething newrelated to PestPacor related to ourindustryI handledover 30calls!Spoke to 5customerswho namestarts with"S"Told a customerabout the otherservices weoffer withoutthem askingI had a call Iwas proud ofand emailedChelsea topull it for a QAProcessed3 RenewalpaymentsIt's 11 AM andour averagewait time isunder 10seconds!After I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xHelped anupsetcustomerresolve theirconcernSpoke to 3customerswith a "V" intheir nameIt's 5:00 andwe made itwith ZERODQ'd Calls!As a teamwe madeover 75renewaleffortsIt's after2PM andwe have 0DQ'd Calls!I made 30renewalcallsWentabove andbeyond fora customerSold PC orconverteda customerto quarterlyI loveNorthwestExterminating!Mailed acustomer anappreciationcard!Customergame me orNWE acompliment!All CSRswere heretoday!Mailed acustomer anappreciationcardIscheduleda leadSaid"happy tohelp" to 5customersAll CSRswere ontimetoday!I learned or taughtsomeonesomething newrelated to PestPacor related to ourindustryI handledover 30calls!Spoke to 5customerswho namestarts with"S"Told a customerabout the otherservices weoffer withoutthem askingI had a call Iwas proud ofand emailedChelsea topull it for a QA

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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B
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B
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O
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O
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I
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I
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G
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G
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O
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I
11
I
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O
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N
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I
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B
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G
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G
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G
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B
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O
  1. B-Processed 3 Renewal payments
  2. B-It's 11 AM and our average wait time is under 10 seconds!
  3. O-After I answered the queue, a customer kept calling me Courtney or had to ask me my name more than 2x
  4. O-Helped an upset customer resolve their concern
  5. I-Spoke to 3 customers with a "V" in their name
  6. I-It's 5:00 and we made it with ZERO DQ'd Calls!
  7. G-As a team we made over 75 renewal efforts
  8. G-It's after 2PM and we have 0 DQ'd Calls!
  9. O-I made 30 renewal calls
  10. I-Went above and beyond for a customer
  11. I-Sold PC or converted a customer to quarterly
  12. O-I love Northwest Exterminating!
  13. N-Mailed a customer an appreciation card!
  14. I-Customer game me or NWE a compliment!
  15. B-All CSRs were here today!
  16. G-Mailed a customer an appreciation card
  17. G-I scheduled a lead
  18. N-Said "happy to help" to 5 customers
  19. N-All CSRs were on time today!
  20. N-I learned or taught someone something new related to PestPac or related to our industry
  21. G-I handled over 30 calls!
  22. B-Spoke to 5 customers who name starts with "S"
  23. B-Told a customer about the other services we offer without them asking
  24. O-I had a call I was proud of and emailed Chelsea to pull it for a QA