Said"happy tohelp" to 5customersSold PC orconverteda customerto quarterlyIt's 11 AM andour averagewait time isunder 10seconds!I had a call Iwas proud ofand emailedChelsea topull it for a QAAll CSRswere heretoday!I loveNorthwestExterminating!It's after2PM andwe have 0DQ'd Calls!It's 5:00 andwe made itwith ZERODQ'd Calls!Wentabove andbeyond fora customerCustomergame me orNWE acompliment!I handledover 30calls!All CSRswere ontimetoday!Spoke to 3customerswith a "V" intheir nameProcessed3 RenewalpaymentsI learned or taughtsomeonesomething newrelated to PestPacor related to ourindustryMailed acustomer anappreciationcard!As a teamwe madeover 75renewaleffortsHelped anupsetcustomerresolve theirconcernMailed acustomer anappreciationcardIscheduleda leadAfter I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xTold a customerabout the otherservices weoffer withoutthem askingSpoke to 5customerswho namestarts with"S"I made 30renewalcallsSaid"happy tohelp" to 5customersSold PC orconverteda customerto quarterlyIt's 11 AM andour averagewait time isunder 10seconds!I had a call Iwas proud ofand emailedChelsea topull it for a QAAll CSRswere heretoday!I loveNorthwestExterminating!It's after2PM andwe have 0DQ'd Calls!It's 5:00 andwe made itwith ZERODQ'd Calls!Wentabove andbeyond fora customerCustomergame me orNWE acompliment!I handledover 30calls!All CSRswere ontimetoday!Spoke to 3customerswith a "V" intheir nameProcessed3 RenewalpaymentsI learned or taughtsomeonesomething newrelated to PestPacor related to ourindustryMailed acustomer anappreciationcard!As a teamwe madeover 75renewaleffortsHelped anupsetcustomerresolve theirconcernMailed acustomer anappreciationcardIscheduleda leadAfter I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xTold a customerabout the otherservices weoffer withoutthem askingSpoke to 5customerswho namestarts with"S"I made 30renewalcalls

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
I
3
B
4
O
5
B
6
O
7
G
8
I
9
I
10
I
11
G
12
N
13
I
14
B
15
N
16
N
17
G
18
O
19
G
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G
21
O
22
B
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B
24
O
  1. N-Said "happy to help" to 5 customers
  2. I-Sold PC or converted a customer to quarterly
  3. B-It's 11 AM and our average wait time is under 10 seconds!
  4. O-I had a call I was proud of and emailed Chelsea to pull it for a QA
  5. B-All CSRs were here today!
  6. O-I love Northwest Exterminating!
  7. G-It's after 2PM and we have 0 DQ'd Calls!
  8. I-It's 5:00 and we made it with ZERO DQ'd Calls!
  9. I-Went above and beyond for a customer
  10. I-Customer game me or NWE a compliment!
  11. G-I handled over 30 calls!
  12. N-All CSRs were on time today!
  13. I-Spoke to 3 customers with a "V" in their name
  14. B-Processed 3 Renewal payments
  15. N-I learned or taught someone something new related to PestPac or related to our industry
  16. N-Mailed a customer an appreciation card!
  17. G-As a team we made over 75 renewal efforts
  18. O-Helped an upset customer resolve their concern
  19. G-Mailed a customer an appreciation card
  20. G-I scheduled a lead
  21. O-After I answered the queue, a customer kept calling me Courtney or had to ask me my name more than 2x
  22. B-Told a customer about the other services we offer without them asking
  23. B-Spoke to 5 customers who name starts with "S"
  24. O-I made 30 renewal calls