After I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xIt's 11 AM andour averagewait time isunder 10seconds!It's after2PM andwe have 0DQ'd Calls!All CSRswere heretoday!I handledover 30calls!Spoke to 3customerswith a "V" intheir nameTold a customerabout the otherservices weoffer withoutthem askingAs a teamwe madeover 75renewaleffortsI learned or taughtsomeonesomething newrelated to PestPacor related to ourindustryI loveNorthwestExterminating!Ischeduleda leadWentabove andbeyond fora customerAll CSRswere ontimetoday!It's 5:00 andwe made itwith ZERODQ'd Calls!Processed3 RenewalpaymentsSpoke to 5customerswho namestarts with"S"Said"happy tohelp" to 5customersSold PC orconverteda customerto quarterlyI made 30renewalcallsMailed acustomer anappreciationcardHelped anupsetcustomerresolve theirconcernMailed acustomer anappreciationcard!I had a call Iwas proud ofand emailedChelsea topull it for a QACustomergame me orNWE acompliment!After I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xIt's 11 AM andour averagewait time isunder 10seconds!It's after2PM andwe have 0DQ'd Calls!All CSRswere heretoday!I handledover 30calls!Spoke to 3customerswith a "V" intheir nameTold a customerabout the otherservices weoffer withoutthem askingAs a teamwe madeover 75renewaleffortsI learned or taughtsomeonesomething newrelated to PestPacor related to ourindustryI loveNorthwestExterminating!Ischeduleda leadWentabove andbeyond fora customerAll CSRswere ontimetoday!It's 5:00 andwe made itwith ZERODQ'd Calls!Processed3 RenewalpaymentsSpoke to 5customerswho namestarts with"S"Said"happy tohelp" to 5customersSold PC orconverteda customerto quarterlyI made 30renewalcallsMailed acustomer anappreciationcardHelped anupsetcustomerresolve theirconcernMailed acustomer anappreciationcard!I had a call Iwas proud ofand emailedChelsea topull it for a QACustomergame me orNWE acompliment!

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
G
4
B
5
G
6
I
7
B
8
G
9
N
10
O
11
G
12
I
13
N
14
I
15
B
16
B
17
N
18
I
19
O
20
G
21
O
22
N
23
O
24
I
  1. O-After I answered the queue, a customer kept calling me Courtney or had to ask me my name more than 2x
  2. B-It's 11 AM and our average wait time is under 10 seconds!
  3. G-It's after 2PM and we have 0 DQ'd Calls!
  4. B-All CSRs were here today!
  5. G-I handled over 30 calls!
  6. I-Spoke to 3 customers with a "V" in their name
  7. B-Told a customer about the other services we offer without them asking
  8. G-As a team we made over 75 renewal efforts
  9. N-I learned or taught someone something new related to PestPac or related to our industry
  10. O-I love Northwest Exterminating!
  11. G-I scheduled a lead
  12. I-Went above and beyond for a customer
  13. N-All CSRs were on time today!
  14. I-It's 5:00 and we made it with ZERO DQ'd Calls!
  15. B-Processed 3 Renewal payments
  16. B-Spoke to 5 customers who name starts with "S"
  17. N-Said "happy to help" to 5 customers
  18. I-Sold PC or converted a customer to quarterly
  19. O-I made 30 renewal calls
  20. G-Mailed a customer an appreciation card
  21. O-Helped an upset customer resolve their concern
  22. N-Mailed a customer an appreciation card!
  23. O-I had a call I was proud of and emailed Chelsea to pull it for a QA
  24. I-Customer game me or NWE a compliment!