As a teamwe madeover 75renewaleffortsWentabove andbeyond fora customerAll CSRswere ontimetoday!Told a customerabout the otherservices weoffer withoutthem askingI handledover 30calls!Ischeduleda leadCustomergame me orNWE acompliment!Sold PC orconverteda customerto quarterlySpoke to 5customerswho namestarts with"S"Mailed acustomer anappreciationcardIt's after2PM andwe have 0DQ'd Calls!It's 11 AM andour averagewait time isunder 10seconds!I learned or taughtsomeonesomething newrelated to PestPacor related to ourindustryI loveNorthwestExterminating!I had a call Iwas proud ofand emailedChelsea topull it for a QAAfter I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xSpoke to 3customerswith a "V" intheir nameHelped anupsetcustomerresolve theirconcernI made 30renewalcallsIt's 5:00 andwe made itwith ZERODQ'd Calls!All CSRswere heretoday!Processed3 RenewalpaymentsMailed acustomer anappreciationcard!Said"happy tohelp" to 5customersAs a teamwe madeover 75renewaleffortsWentabove andbeyond fora customerAll CSRswere ontimetoday!Told a customerabout the otherservices weoffer withoutthem askingI handledover 30calls!Ischeduleda leadCustomergame me orNWE acompliment!Sold PC orconverteda customerto quarterlySpoke to 5customerswho namestarts with"S"Mailed acustomer anappreciationcardIt's after2PM andwe have 0DQ'd Calls!It's 11 AM andour averagewait time isunder 10seconds!I learned or taughtsomeonesomething newrelated to PestPacor related to ourindustryI loveNorthwestExterminating!I had a call Iwas proud ofand emailedChelsea topull it for a QAAfter I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xSpoke to 3customerswith a "V" intheir nameHelped anupsetcustomerresolve theirconcernI made 30renewalcallsIt's 5:00 andwe made itwith ZERODQ'd Calls!All CSRswere heretoday!Processed3 RenewalpaymentsMailed acustomer anappreciationcard!Said"happy tohelp" to 5customers

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
N
4
B
5
G
6
G
7
I
8
I
9
B
10
G
11
G
12
B
13
N
14
O
15
O
16
O
17
I
18
O
19
O
20
I
21
B
22
B
23
N
24
N
  1. G-As a team we made over 75 renewal efforts
  2. I-Went above and beyond for a customer
  3. N-All CSRs were on time today!
  4. B-Told a customer about the other services we offer without them asking
  5. G-I handled over 30 calls!
  6. G-I scheduled a lead
  7. I-Customer game me or NWE a compliment!
  8. I-Sold PC or converted a customer to quarterly
  9. B-Spoke to 5 customers who name starts with "S"
  10. G-Mailed a customer an appreciation card
  11. G-It's after 2PM and we have 0 DQ'd Calls!
  12. B-It's 11 AM and our average wait time is under 10 seconds!
  13. N-I learned or taught someone something new related to PestPac or related to our industry
  14. O-I love Northwest Exterminating!
  15. O-I had a call I was proud of and emailed Chelsea to pull it for a QA
  16. O-After I answered the queue, a customer kept calling me Courtney or had to ask me my name more than 2x
  17. I-Spoke to 3 customers with a "V" in their name
  18. O-Helped an upset customer resolve their concern
  19. O-I made 30 renewal calls
  20. I-It's 5:00 and we made it with ZERO DQ'd Calls!
  21. B-All CSRs were here today!
  22. B-Processed 3 Renewal payments
  23. N-Mailed a customer an appreciation card!
  24. N-Said "happy to help" to 5 customers