Sold PC orconverteda customerto quarterlySaid"happy tohelp" to 5customersIt's 11 AM andour averagewait time isunder 10seconds!Spoke to 3customerswith a "V" intheir nameMailed acustomer anappreciationcardIt's 5:00 andwe made itwith ZERODQ'd Calls!Customergame me orNWE acompliment!All CSRswere ontimetoday!Spoke to 5customerswho namestarts with"S"After I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xI made 30renewalcallsI loveNorthwestExterminating!Mailed acustomer anappreciationcard!Processed3 RenewalpaymentsI handledover 30calls!I learned or taughtsomeonesomething newrelated to PestPacor related to ourindustryAll CSRswere heretoday!As a teamwe madeover 75renewaleffortsIscheduleda leadWentabove andbeyond fora customerTold a customerabout the otherservices weoffer withoutthem askingIt's after2PM andwe have 0DQ'd Calls!Helped anupsetcustomerresolve theirconcernI had a call Iwas proud ofand emailedChelsea topull it for a QASold PC orconverteda customerto quarterlySaid"happy tohelp" to 5customersIt's 11 AM andour averagewait time isunder 10seconds!Spoke to 3customerswith a "V" intheir nameMailed acustomer anappreciationcardIt's 5:00 andwe made itwith ZERODQ'd Calls!Customergame me orNWE acompliment!All CSRswere ontimetoday!Spoke to 5customerswho namestarts with"S"After I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xI made 30renewalcallsI loveNorthwestExterminating!Mailed acustomer anappreciationcard!Processed3 RenewalpaymentsI handledover 30calls!I learned or taughtsomeonesomething newrelated to PestPacor related to ourindustryAll CSRswere heretoday!As a teamwe madeover 75renewaleffortsIscheduleda leadWentabove andbeyond fora customerTold a customerabout the otherservices weoffer withoutthem askingIt's after2PM andwe have 0DQ'd Calls!Helped anupsetcustomerresolve theirconcernI had a call Iwas proud ofand emailedChelsea topull it for a QA

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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I
2
N
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G
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I
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I
8
N
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B
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O
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O
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O
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N
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B
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N
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B
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O
  1. I-Sold PC or converted a customer to quarterly
  2. N-Said "happy to help" to 5 customers
  3. B-It's 11 AM and our average wait time is under 10 seconds!
  4. I-Spoke to 3 customers with a "V" in their name
  5. G-Mailed a customer an appreciation card
  6. I-It's 5:00 and we made it with ZERO DQ'd Calls!
  7. I-Customer game me or NWE a compliment!
  8. N-All CSRs were on time today!
  9. B-Spoke to 5 customers who name starts with "S"
  10. O-After I answered the queue, a customer kept calling me Courtney or had to ask me my name more than 2x
  11. O-I made 30 renewal calls
  12. O-I love Northwest Exterminating!
  13. N-Mailed a customer an appreciation card!
  14. B-Processed 3 Renewal payments
  15. G-I handled over 30 calls!
  16. N-I learned or taught someone something new related to PestPac or related to our industry
  17. B-All CSRs were here today!
  18. G-As a team we made over 75 renewal efforts
  19. G-I scheduled a lead
  20. I-Went above and beyond for a customer
  21. B-Told a customer about the other services we offer without them asking
  22. G-It's after 2PM and we have 0 DQ'd Calls!
  23. O-Helped an upset customer resolve their concern
  24. O-I had a call I was proud of and emailed Chelsea to pull it for a QA