All CSRswere heretoday!It's 5:00 andwe made itwith ZERODQ'd Calls!Mailed acustomer anappreciationcard!I made 30renewalcallsAfter I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xMailed acustomer anappreciationcardI learned or taughtsomeonesomething newrelated to PestPacor related to ourindustryI had a call Iwas proud ofand emailedChelsea topull it for a QAIscheduleda leadProcessed3 RenewalpaymentsCustomergame me orNWE acompliment!It's 11 AM andour averagewait time isunder 10seconds!Sold PC orconverteda customerto quarterlyIt's after2PM andwe have 0DQ'd Calls!Spoke to 5customerswho namestarts with"S"As a teamwe madeover 75renewaleffortsSaid"happy tohelp" to 5customersSpoke to 3customerswith a "V" intheir nameAll CSRswere ontimetoday!Wentabove andbeyond fora customerI loveNorthwestExterminating!I handledover 30calls!Told a customerabout the otherservices weoffer withoutthem askingHelped anupsetcustomerresolve theirconcernAll CSRswere heretoday!It's 5:00 andwe made itwith ZERODQ'd Calls!Mailed acustomer anappreciationcard!I made 30renewalcallsAfter I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xMailed acustomer anappreciationcardI learned or taughtsomeonesomething newrelated to PestPacor related to ourindustryI had a call Iwas proud ofand emailedChelsea topull it for a QAIscheduleda leadProcessed3 RenewalpaymentsCustomergame me orNWE acompliment!It's 11 AM andour averagewait time isunder 10seconds!Sold PC orconverteda customerto quarterlyIt's after2PM andwe have 0DQ'd Calls!Spoke to 5customerswho namestarts with"S"As a teamwe madeover 75renewaleffortsSaid"happy tohelp" to 5customersSpoke to 3customerswith a "V" intheir nameAll CSRswere ontimetoday!Wentabove andbeyond fora customerI loveNorthwestExterminating!I handledover 30calls!Told a customerabout the otherservices weoffer withoutthem askingHelped anupsetcustomerresolve theirconcern

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. B-All CSRs were here today!
  2. I-It's 5:00 and we made it with ZERO DQ'd Calls!
  3. N-Mailed a customer an appreciation card!
  4. O-I made 30 renewal calls
  5. O-After I answered the queue, a customer kept calling me Courtney or had to ask me my name more than 2x
  6. G-Mailed a customer an appreciation card
  7. N-I learned or taught someone something new related to PestPac or related to our industry
  8. O-I had a call I was proud of and emailed Chelsea to pull it for a QA
  9. G-I scheduled a lead
  10. B-Processed 3 Renewal payments
  11. I-Customer game me or NWE a compliment!
  12. B-It's 11 AM and our average wait time is under 10 seconds!
  13. I-Sold PC or converted a customer to quarterly
  14. G-It's after 2PM and we have 0 DQ'd Calls!
  15. B-Spoke to 5 customers who name starts with "S"
  16. G-As a team we made over 75 renewal efforts
  17. N-Said "happy to help" to 5 customers
  18. I-Spoke to 3 customers with a "V" in their name
  19. N-All CSRs were on time today!
  20. I-Went above and beyond for a customer
  21. O-I love Northwest Exterminating!
  22. G-I handled over 30 calls!
  23. B-Told a customer about the other services we offer without them asking
  24. O-Helped an upset customer resolve their concern