Mailed acustomer anappreciationcard!All CSRswere ontimetoday!I made 30renewalcallsAfter I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xI loveNorthwestExterminating!Ischeduleda leadSold PC orconverteda customerto quarterlyIt's after2PM andwe have 0DQ'd Calls!Said"happy tohelp" to 5customersI learned or taughtsomeonesomething newrelated to PestPacor related to ourindustrySpoke to 3customerswith a "V" intheir nameCustomergame me orNWE acompliment!Told a customerabout the otherservices weoffer withoutthem askingWentabove andbeyond fora customerAs a teamwe madeover 75renewaleffortsHelped anupsetcustomerresolve theirconcernIt's 11 AM andour averagewait time isunder 10seconds!Processed3 RenewalpaymentsMailed acustomer anappreciationcardSpoke to 5customerswho namestarts with"S"All CSRswere heretoday!I had a call Iwas proud ofand emailedChelsea topull it for a QAIt's 5:00 andwe made itwith ZERODQ'd Calls!I handledover 30calls!Mailed acustomer anappreciationcard!All CSRswere ontimetoday!I made 30renewalcallsAfter I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xI loveNorthwestExterminating!Ischeduleda leadSold PC orconverteda customerto quarterlyIt's after2PM andwe have 0DQ'd Calls!Said"happy tohelp" to 5customersI learned or taughtsomeonesomething newrelated to PestPacor related to ourindustrySpoke to 3customerswith a "V" intheir nameCustomergame me orNWE acompliment!Told a customerabout the otherservices weoffer withoutthem askingWentabove andbeyond fora customerAs a teamwe madeover 75renewaleffortsHelped anupsetcustomerresolve theirconcernIt's 11 AM andour averagewait time isunder 10seconds!Processed3 RenewalpaymentsMailed acustomer anappreciationcardSpoke to 5customerswho namestarts with"S"All CSRswere heretoday!I had a call Iwas proud ofand emailedChelsea topull it for a QAIt's 5:00 andwe made itwith ZERODQ'd Calls!I handledover 30calls!

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
N
3
O
4
O
5
O
6
G
7
I
8
G
9
N
10
N
11
I
12
I
13
B
14
I
15
G
16
O
17
B
18
B
19
G
20
B
21
B
22
O
23
I
24
G
  1. N-Mailed a customer an appreciation card!
  2. N-All CSRs were on time today!
  3. O-I made 30 renewal calls
  4. O-After I answered the queue, a customer kept calling me Courtney or had to ask me my name more than 2x
  5. O-I love Northwest Exterminating!
  6. G-I scheduled a lead
  7. I-Sold PC or converted a customer to quarterly
  8. G-It's after 2PM and we have 0 DQ'd Calls!
  9. N-Said "happy to help" to 5 customers
  10. N-I learned or taught someone something new related to PestPac or related to our industry
  11. I-Spoke to 3 customers with a "V" in their name
  12. I-Customer game me or NWE a compliment!
  13. B-Told a customer about the other services we offer without them asking
  14. I-Went above and beyond for a customer
  15. G-As a team we made over 75 renewal efforts
  16. O-Helped an upset customer resolve their concern
  17. B-It's 11 AM and our average wait time is under 10 seconds!
  18. B-Processed 3 Renewal payments
  19. G-Mailed a customer an appreciation card
  20. B-Spoke to 5 customers who name starts with "S"
  21. B-All CSRs were here today!
  22. O-I had a call I was proud of and emailed Chelsea to pull it for a QA
  23. I-It's 5:00 and we made it with ZERO DQ'd Calls!
  24. G-I handled over 30 calls!