Helped anupsetcustomerresolve theirconcernAll CSRswere ontimetoday!Sold PC orconverteda customerto quarterlyI had a call Iwas proud ofand emailedChelsea topull it for a QAI handledover 30calls!It's 5:00 andwe made itwith ZERODQ'd Calls!Mailed acustomer anappreciationcardWentabove andbeyond fora customerProcessed3 RenewalpaymentsTold a customerabout the otherservices weoffer withoutthem askingIt's 11 AM andour averagewait time isunder 10seconds!All CSRswere heretoday!Spoke to 5customerswho namestarts with"S"After I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xIt's after2PM andwe have 0DQ'd Calls!Said"happy tohelp" to 5customersI made 30renewalcallsAs a teamwe madeover 75renewaleffortsIscheduleda leadCustomergame me orNWE acompliment!Mailed acustomer anappreciationcard!Spoke to 3customerswith a "V" intheir nameI loveNorthwestExterminating!I learned or taughtsomeonesomething newrelated to PestPacor related to ourindustryHelped anupsetcustomerresolve theirconcernAll CSRswere ontimetoday!Sold PC orconverteda customerto quarterlyI had a call Iwas proud ofand emailedChelsea topull it for a QAI handledover 30calls!It's 5:00 andwe made itwith ZERODQ'd Calls!Mailed acustomer anappreciationcardWentabove andbeyond fora customerProcessed3 RenewalpaymentsTold a customerabout the otherservices weoffer withoutthem askingIt's 11 AM andour averagewait time isunder 10seconds!All CSRswere heretoday!Spoke to 5customerswho namestarts with"S"After I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xIt's after2PM andwe have 0DQ'd Calls!Said"happy tohelp" to 5customersI made 30renewalcallsAs a teamwe madeover 75renewaleffortsIscheduleda leadCustomergame me orNWE acompliment!Mailed acustomer anappreciationcard!Spoke to 3customerswith a "V" intheir nameI loveNorthwestExterminating!I learned or taughtsomeonesomething newrelated to PestPacor related to ourindustry

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
I
4
O
5
G
6
I
7
G
8
I
9
B
10
B
11
B
12
B
13
B
14
O
15
G
16
N
17
O
18
G
19
G
20
I
21
N
22
I
23
O
24
N
  1. O-Helped an upset customer resolve their concern
  2. N-All CSRs were on time today!
  3. I-Sold PC or converted a customer to quarterly
  4. O-I had a call I was proud of and emailed Chelsea to pull it for a QA
  5. G-I handled over 30 calls!
  6. I-It's 5:00 and we made it with ZERO DQ'd Calls!
  7. G-Mailed a customer an appreciation card
  8. I-Went above and beyond for a customer
  9. B-Processed 3 Renewal payments
  10. B-Told a customer about the other services we offer without them asking
  11. B-It's 11 AM and our average wait time is under 10 seconds!
  12. B-All CSRs were here today!
  13. B-Spoke to 5 customers who name starts with "S"
  14. O-After I answered the queue, a customer kept calling me Courtney or had to ask me my name more than 2x
  15. G-It's after 2PM and we have 0 DQ'd Calls!
  16. N-Said "happy to help" to 5 customers
  17. O-I made 30 renewal calls
  18. G-As a team we made over 75 renewal efforts
  19. G-I scheduled a lead
  20. I-Customer game me or NWE a compliment!
  21. N-Mailed a customer an appreciation card!
  22. I-Spoke to 3 customers with a "V" in their name
  23. O-I love Northwest Exterminating!
  24. N-I learned or taught someone something new related to PestPac or related to our industry