After I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xIt's 5:00 andwe made itwith ZERODQ'd Calls!I loveNorthwestExterminating!As a teamwe madeover 75renewaleffortsWentabove andbeyond fora customerI had a call Iwas proud ofand emailedChelsea topull it for a QAI made 30renewalcallsHelped anupsetcustomerresolve theirconcernI handledover 30calls!It's after2PM andwe have 0DQ'd Calls!I learned or taughtsomeonesomething newrelated to PestPacor related to ourindustrySpoke to 5customerswho namestarts with"S"Said"happy tohelp" to 5customersAll CSRswere ontimetoday!Processed3 RenewalpaymentsIscheduleda leadSold PC orconverteda customerto quarterlyCustomergame me orNWE acompliment!It's 11 AM andour averagewait time isunder 10seconds!Mailed acustomer anappreciationcard!Told a customerabout the otherservices weoffer withoutthem askingSpoke to 3customerswith a "V" intheir nameAll CSRswere heretoday!Mailed acustomer anappreciationcardAfter I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xIt's 5:00 andwe made itwith ZERODQ'd Calls!I loveNorthwestExterminating!As a teamwe madeover 75renewaleffortsWentabove andbeyond fora customerI had a call Iwas proud ofand emailedChelsea topull it for a QAI made 30renewalcallsHelped anupsetcustomerresolve theirconcernI handledover 30calls!It's after2PM andwe have 0DQ'd Calls!I learned or taughtsomeonesomething newrelated to PestPacor related to ourindustrySpoke to 5customerswho namestarts with"S"Said"happy tohelp" to 5customersAll CSRswere ontimetoday!Processed3 RenewalpaymentsIscheduleda leadSold PC orconverteda customerto quarterlyCustomergame me orNWE acompliment!It's 11 AM andour averagewait time isunder 10seconds!Mailed acustomer anappreciationcard!Told a customerabout the otherservices weoffer withoutthem askingSpoke to 3customerswith a "V" intheir nameAll CSRswere heretoday!Mailed acustomer anappreciationcard

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
O
4
G
5
I
6
O
7
O
8
O
9
G
10
G
11
N
12
B
13
N
14
N
15
B
16
G
17
I
18
I
19
B
20
N
21
B
22
I
23
B
24
G
  1. O-After I answered the queue, a customer kept calling me Courtney or had to ask me my name more than 2x
  2. I-It's 5:00 and we made it with ZERO DQ'd Calls!
  3. O-I love Northwest Exterminating!
  4. G-As a team we made over 75 renewal efforts
  5. I-Went above and beyond for a customer
  6. O-I had a call I was proud of and emailed Chelsea to pull it for a QA
  7. O-I made 30 renewal calls
  8. O-Helped an upset customer resolve their concern
  9. G-I handled over 30 calls!
  10. G-It's after 2PM and we have 0 DQ'd Calls!
  11. N-I learned or taught someone something new related to PestPac or related to our industry
  12. B-Spoke to 5 customers who name starts with "S"
  13. N-Said "happy to help" to 5 customers
  14. N-All CSRs were on time today!
  15. B-Processed 3 Renewal payments
  16. G-I scheduled a lead
  17. I-Sold PC or converted a customer to quarterly
  18. I-Customer game me or NWE a compliment!
  19. B-It's 11 AM and our average wait time is under 10 seconds!
  20. N-Mailed a customer an appreciation card!
  21. B-Told a customer about the other services we offer without them asking
  22. I-Spoke to 3 customers with a "V" in their name
  23. B-All CSRs were here today!
  24. G-Mailed a customer an appreciation card