I handledover 30calls!All CSRswere ontimetoday!Spoke to 5customerswho namestarts with"S"I had a call Iwas proud ofand emailedChelsea topull it for a QAMailed acustomer anappreciationcardWentabove andbeyond fora customerSold PC orconverteda customerto quarterlyProcessed3 RenewalpaymentsSaid"happy tohelp" to 5customersHelped anupsetcustomerresolve theirconcernIscheduleda leadMailed acustomer anappreciationcard!It's after2PM andwe have 0DQ'd Calls!I loveNorthwestExterminating!Customergame me orNWE acompliment!Spoke to 3customerswith a "V" intheir nameIt's 5:00 andwe made itwith ZERODQ'd Calls!I learned or taughtsomeonesomething newrelated to PestPacor related to ourindustryI made 30renewalcallsAfter I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xIt's 11 AM andour averagewait time isunder 10seconds!Told a customerabout the otherservices weoffer withoutthem askingAll CSRswere heretoday!As a teamwe madeover 75renewaleffortsI handledover 30calls!All CSRswere ontimetoday!Spoke to 5customerswho namestarts with"S"I had a call Iwas proud ofand emailedChelsea topull it for a QAMailed acustomer anappreciationcardWentabove andbeyond fora customerSold PC orconverteda customerto quarterlyProcessed3 RenewalpaymentsSaid"happy tohelp" to 5customersHelped anupsetcustomerresolve theirconcernIscheduleda leadMailed acustomer anappreciationcard!It's after2PM andwe have 0DQ'd Calls!I loveNorthwestExterminating!Customergame me orNWE acompliment!Spoke to 3customerswith a "V" intheir nameIt's 5:00 andwe made itwith ZERODQ'd Calls!I learned or taughtsomeonesomething newrelated to PestPacor related to ourindustryI made 30renewalcallsAfter I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xIt's 11 AM andour averagewait time isunder 10seconds!Told a customerabout the otherservices weoffer withoutthem askingAll CSRswere heretoday!As a teamwe madeover 75renewalefforts

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
N
3
B
4
O
5
G
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I
7
I
8
B
9
N
10
O
11
G
12
N
13
G
14
O
15
I
16
I
17
I
18
N
19
O
20
O
21
B
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B
23
B
24
G
  1. G-I handled over 30 calls!
  2. N-All CSRs were on time today!
  3. B-Spoke to 5 customers who name starts with "S"
  4. O-I had a call I was proud of and emailed Chelsea to pull it for a QA
  5. G-Mailed a customer an appreciation card
  6. I-Went above and beyond for a customer
  7. I-Sold PC or converted a customer to quarterly
  8. B-Processed 3 Renewal payments
  9. N-Said "happy to help" to 5 customers
  10. O-Helped an upset customer resolve their concern
  11. G-I scheduled a lead
  12. N-Mailed a customer an appreciation card!
  13. G-It's after 2PM and we have 0 DQ'd Calls!
  14. O-I love Northwest Exterminating!
  15. I-Customer game me or NWE a compliment!
  16. I-Spoke to 3 customers with a "V" in their name
  17. I-It's 5:00 and we made it with ZERO DQ'd Calls!
  18. N-I learned or taught someone something new related to PestPac or related to our industry
  19. O-I made 30 renewal calls
  20. O-After I answered the queue, a customer kept calling me Courtney or had to ask me my name more than 2x
  21. B-It's 11 AM and our average wait time is under 10 seconds!
  22. B-Told a customer about the other services we offer without them asking
  23. B-All CSRs were here today!
  24. G-As a team we made over 75 renewal efforts