Told a customerabout the otherservices weoffer withoutthem askingAll CSRswere heretoday!Helped anupsetcustomerresolve theirconcernI learned or taughtsomeonesomething newrelated to PestPacor related to ourindustrySold PC orconverteda customerto quarterlySpoke to 5customerswho namestarts with"S"It's after2PM andwe have 0DQ'd Calls!Processed3 RenewalpaymentsIscheduleda leadIt's 11 AM andour averagewait time isunder 10seconds!As a teamwe madeover 75renewaleffortsWentabove andbeyond fora customerI had a call Iwas proud ofand emailedChelsea topull it for a QAMailed acustomer anappreciationcardI made 30renewalcallsAll CSRswere ontimetoday!I loveNorthwestExterminating!Mailed acustomer anappreciationcard!Said"happy tohelp" to 5customersI handledover 30calls!It's 5:00 andwe made itwith ZERODQ'd Calls!Customergame me orNWE acompliment!Spoke to 3customerswith a "V" intheir nameAfter I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xTold a customerabout the otherservices weoffer withoutthem askingAll CSRswere heretoday!Helped anupsetcustomerresolve theirconcernI learned or taughtsomeonesomething newrelated to PestPacor related to ourindustrySold PC orconverteda customerto quarterlySpoke to 5customerswho namestarts with"S"It's after2PM andwe have 0DQ'd Calls!Processed3 RenewalpaymentsIscheduleda leadIt's 11 AM andour averagewait time isunder 10seconds!As a teamwe madeover 75renewaleffortsWentabove andbeyond fora customerI had a call Iwas proud ofand emailedChelsea topull it for a QAMailed acustomer anappreciationcardI made 30renewalcallsAll CSRswere ontimetoday!I loveNorthwestExterminating!Mailed acustomer anappreciationcard!Said"happy tohelp" to 5customersI handledover 30calls!It's 5:00 andwe made itwith ZERODQ'd Calls!Customergame me orNWE acompliment!Spoke to 3customerswith a "V" intheir nameAfter I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2x

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
B
3
O
4
N
5
I
6
B
7
G
8
B
9
G
10
B
11
G
12
I
13
O
14
G
15
O
16
N
17
O
18
N
19
N
20
G
21
I
22
I
23
I
24
O
  1. B-Told a customer about the other services we offer without them asking
  2. B-All CSRs were here today!
  3. O-Helped an upset customer resolve their concern
  4. N-I learned or taught someone something new related to PestPac or related to our industry
  5. I-Sold PC or converted a customer to quarterly
  6. B-Spoke to 5 customers who name starts with "S"
  7. G-It's after 2PM and we have 0 DQ'd Calls!
  8. B-Processed 3 Renewal payments
  9. G-I scheduled a lead
  10. B-It's 11 AM and our average wait time is under 10 seconds!
  11. G-As a team we made over 75 renewal efforts
  12. I-Went above and beyond for a customer
  13. O-I had a call I was proud of and emailed Chelsea to pull it for a QA
  14. G-Mailed a customer an appreciation card
  15. O-I made 30 renewal calls
  16. N-All CSRs were on time today!
  17. O-I love Northwest Exterminating!
  18. N-Mailed a customer an appreciation card!
  19. N-Said "happy to help" to 5 customers
  20. G-I handled over 30 calls!
  21. I-It's 5:00 and we made it with ZERO DQ'd Calls!
  22. I-Customer game me or NWE a compliment!
  23. I-Spoke to 3 customers with a "V" in their name
  24. O-After I answered the queue, a customer kept calling me Courtney or had to ask me my name more than 2x