Spoke to 5customerswho namestarts with"S"I handledover 30calls!Processed3 RenewalpaymentsAll CSRswere heretoday!It's after2PM andwe have 0DQ'd Calls!I made 30renewalcallsMailed acustomer anappreciationcard!Helped anupsetcustomerresolve theirconcernI learned or taughtsomeonesomething newrelated to PestPacor related to ourindustryCustomergame me orNWE acompliment!Ischeduleda leadAll CSRswere ontimetoday!As a teamwe madeover 75renewaleffortsIt's 11 AM andour averagewait time isunder 10seconds!Told a customerabout the otherservices weoffer withoutthem askingAfter I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xSold PC orconverteda customerto quarterlySaid"happy tohelp" to 5customersSpoke to 3customerswith a "V" intheir nameMailed acustomer anappreciationcardWentabove andbeyond fora customerIt's 5:00 andwe made itwith ZERODQ'd Calls!I had a call Iwas proud ofand emailedChelsea topull it for a QAI loveNorthwestExterminating!Spoke to 5customerswho namestarts with"S"I handledover 30calls!Processed3 RenewalpaymentsAll CSRswere heretoday!It's after2PM andwe have 0DQ'd Calls!I made 30renewalcallsMailed acustomer anappreciationcard!Helped anupsetcustomerresolve theirconcernI learned or taughtsomeonesomething newrelated to PestPacor related to ourindustryCustomergame me orNWE acompliment!Ischeduleda leadAll CSRswere ontimetoday!As a teamwe madeover 75renewaleffortsIt's 11 AM andour averagewait time isunder 10seconds!Told a customerabout the otherservices weoffer withoutthem askingAfter I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xSold PC orconverteda customerto quarterlySaid"happy tohelp" to 5customersSpoke to 3customerswith a "V" intheir nameMailed acustomer anappreciationcardWentabove andbeyond fora customerIt's 5:00 andwe made itwith ZERODQ'd Calls!I had a call Iwas proud ofand emailedChelsea topull it for a QAI loveNorthwestExterminating!

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
B
4
B
5
G
6
O
7
N
8
O
9
N
10
I
11
G
12
N
13
G
14
B
15
B
16
O
17
I
18
N
19
I
20
G
21
I
22
I
23
O
24
O
  1. B-Spoke to 5 customers who name starts with "S"
  2. G-I handled over 30 calls!
  3. B-Processed 3 Renewal payments
  4. B-All CSRs were here today!
  5. G-It's after 2PM and we have 0 DQ'd Calls!
  6. O-I made 30 renewal calls
  7. N-Mailed a customer an appreciation card!
  8. O-Helped an upset customer resolve their concern
  9. N-I learned or taught someone something new related to PestPac or related to our industry
  10. I-Customer game me or NWE a compliment!
  11. G-I scheduled a lead
  12. N-All CSRs were on time today!
  13. G-As a team we made over 75 renewal efforts
  14. B-It's 11 AM and our average wait time is under 10 seconds!
  15. B-Told a customer about the other services we offer without them asking
  16. O-After I answered the queue, a customer kept calling me Courtney or had to ask me my name more than 2x
  17. I-Sold PC or converted a customer to quarterly
  18. N-Said "happy to help" to 5 customers
  19. I-Spoke to 3 customers with a "V" in their name
  20. G-Mailed a customer an appreciation card
  21. I-Went above and beyond for a customer
  22. I-It's 5:00 and we made it with ZERO DQ'd Calls!
  23. O-I had a call I was proud of and emailed Chelsea to pull it for a QA
  24. O-I love Northwest Exterminating!