Processed3 RenewalpaymentsSaid"happy tohelp" to 5customersIt's after2PM andwe have 0DQ'd Calls!Spoke to 3customerswith a "V" intheir nameTold a customerabout the otherservices weoffer withoutthem askingIt's 5:00 andwe made itwith ZERODQ'd Calls!As a teamwe madeover 75renewaleffortsWentabove andbeyond fora customerMailed acustomer anappreciationcardI handledover 30calls!All CSRswere ontimetoday!It's 11 AM andour averagewait time isunder 10seconds!Spoke to 5customerswho namestarts with"S"Mailed acustomer anappreciationcard!I loveNorthwestExterminating!I learned or taughtsomeonesomething newrelated to PestPacor related to ourindustryHelped anupsetcustomerresolve theirconcernAll CSRswere heretoday!Ischeduleda leadI had a call Iwas proud ofand emailedChelsea topull it for a QAAfter I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xSold PC orconverteda customerto quarterlyCustomergame me orNWE acompliment!I made 30renewalcallsProcessed3 RenewalpaymentsSaid"happy tohelp" to 5customersIt's after2PM andwe have 0DQ'd Calls!Spoke to 3customerswith a "V" intheir nameTold a customerabout the otherservices weoffer withoutthem askingIt's 5:00 andwe made itwith ZERODQ'd Calls!As a teamwe madeover 75renewaleffortsWentabove andbeyond fora customerMailed acustomer anappreciationcardI handledover 30calls!All CSRswere ontimetoday!It's 11 AM andour averagewait time isunder 10seconds!Spoke to 5customerswho namestarts with"S"Mailed acustomer anappreciationcard!I loveNorthwestExterminating!I learned or taughtsomeonesomething newrelated to PestPacor related to ourindustryHelped anupsetcustomerresolve theirconcernAll CSRswere heretoday!Ischeduleda leadI had a call Iwas proud ofand emailedChelsea topull it for a QAAfter I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xSold PC orconverteda customerto quarterlyCustomergame me orNWE acompliment!I made 30renewalcalls

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
G
4
I
5
B
6
I
7
G
8
I
9
G
10
G
11
N
12
B
13
B
14
N
15
O
16
N
17
O
18
B
19
G
20
O
21
O
22
I
23
I
24
O
  1. B-Processed 3 Renewal payments
  2. N-Said "happy to help" to 5 customers
  3. G-It's after 2PM and we have 0 DQ'd Calls!
  4. I-Spoke to 3 customers with a "V" in their name
  5. B-Told a customer about the other services we offer without them asking
  6. I-It's 5:00 and we made it with ZERO DQ'd Calls!
  7. G-As a team we made over 75 renewal efforts
  8. I-Went above and beyond for a customer
  9. G-Mailed a customer an appreciation card
  10. G-I handled over 30 calls!
  11. N-All CSRs were on time today!
  12. B-It's 11 AM and our average wait time is under 10 seconds!
  13. B-Spoke to 5 customers who name starts with "S"
  14. N-Mailed a customer an appreciation card!
  15. O-I love Northwest Exterminating!
  16. N-I learned or taught someone something new related to PestPac or related to our industry
  17. O-Helped an upset customer resolve their concern
  18. B-All CSRs were here today!
  19. G-I scheduled a lead
  20. O-I had a call I was proud of and emailed Chelsea to pull it for a QA
  21. O-After I answered the queue, a customer kept calling me Courtney or had to ask me my name more than 2x
  22. I-Sold PC or converted a customer to quarterly
  23. I-Customer game me or NWE a compliment!
  24. O-I made 30 renewal calls