Sold PC orconverteda customerto quarterlyAll CSRswere ontimetoday!Helped anupsetcustomerresolve theirconcernIt's 11 AM andour averagewait time isunder 10seconds!I loveNorthwestExterminating!Said"happy tohelp" to 5customersAll CSRswere heretoday!I had a call Iwas proud ofand emailedChelsea topull it for a QAMailed acustomer anappreciationcard!It's 5:00 andwe made itwith ZERODQ'd Calls!After I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xI learned or taughtsomeonesomething newrelated to PestPacor related to ourindustryCustomergame me orNWE acompliment!Spoke to 5customerswho namestarts with"S"As a teamwe madeover 75renewaleffortsMailed acustomer anappreciationcardIscheduleda leadWentabove andbeyond fora customerTold a customerabout the otherservices weoffer withoutthem askingIt's after2PM andwe have 0DQ'd Calls!I handledover 30calls!Processed3 RenewalpaymentsSpoke to 3customerswith a "V" intheir nameI made 30renewalcallsSold PC orconverteda customerto quarterlyAll CSRswere ontimetoday!Helped anupsetcustomerresolve theirconcernIt's 11 AM andour averagewait time isunder 10seconds!I loveNorthwestExterminating!Said"happy tohelp" to 5customersAll CSRswere heretoday!I had a call Iwas proud ofand emailedChelsea topull it for a QAMailed acustomer anappreciationcard!It's 5:00 andwe made itwith ZERODQ'd Calls!After I answered thequeue, a customerkept calling meCourtney or had toask me my namemore than 2xI learned or taughtsomeonesomething newrelated to PestPacor related to ourindustryCustomergame me orNWE acompliment!Spoke to 5customerswho namestarts with"S"As a teamwe madeover 75renewaleffortsMailed acustomer anappreciationcardIscheduleda leadWentabove andbeyond fora customerTold a customerabout the otherservices weoffer withoutthem askingIt's after2PM andwe have 0DQ'd Calls!I handledover 30calls!Processed3 RenewalpaymentsSpoke to 3customerswith a "V" intheir nameI made 30renewalcalls

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
N
3
O
4
B
5
O
6
N
7
B
8
O
9
N
10
I
11
O
12
N
13
I
14
B
15
G
16
G
17
G
18
I
19
B
20
G
21
G
22
B
23
I
24
O
  1. I-Sold PC or converted a customer to quarterly
  2. N-All CSRs were on time today!
  3. O-Helped an upset customer resolve their concern
  4. B-It's 11 AM and our average wait time is under 10 seconds!
  5. O-I love Northwest Exterminating!
  6. N-Said "happy to help" to 5 customers
  7. B-All CSRs were here today!
  8. O-I had a call I was proud of and emailed Chelsea to pull it for a QA
  9. N-Mailed a customer an appreciation card!
  10. I-It's 5:00 and we made it with ZERO DQ'd Calls!
  11. O-After I answered the queue, a customer kept calling me Courtney or had to ask me my name more than 2x
  12. N-I learned or taught someone something new related to PestPac or related to our industry
  13. I-Customer game me or NWE a compliment!
  14. B-Spoke to 5 customers who name starts with "S"
  15. G-As a team we made over 75 renewal efforts
  16. G-Mailed a customer an appreciation card
  17. G-I scheduled a lead
  18. I-Went above and beyond for a customer
  19. B-Told a customer about the other services we offer without them asking
  20. G-It's after 2PM and we have 0 DQ'd Calls!
  21. G-I handled over 30 calls!
  22. B-Processed 3 Renewal payments
  23. I-Spoke to 3 customers with a "V" in their name
  24. O-I made 30 renewal calls