MAGIC Pillars Servant Leader Meaning Ford Growth ttec High Will Eye Contact Covey - 4 Quadrants Commun- ication Reality Culture of Service Reliability Line Service Desk Time Manage- ment Discussion Log Attendance Way Forward Conflict Supervisor Oracle Connection Agent Goal Adaptive Model Coaching Servant Leader Not Important Low Will GROW model Kronos Emotional Intelligence Urgent Important 5ft/10ft Rule 10/20 Rule Teamwork Verbal / Non Verbal Encourage WFM/WFO Engage- ment Not Urgent Corrective Action QA Autonomy Options Perci Impact Proactive Speak Up! Word Choice Low Skill Respect Motivate High Skill Team Meeting PIP Active Listening Percepta MAGIC Pillars Servant Leader Meaning Ford Growth ttec High Will Eye Contact Covey - 4 Quadrants Commun- ication Reality Culture of Service Reliability Line Service Desk Time Manage- ment Discussion Log Attendance Way Forward Conflict Supervisor Oracle Connection Agent Goal Adaptive Model Coaching Servant Leader Not Important Low Will GROW model Kronos Emotional Intelligence Urgent Important 5ft/10ft Rule 10/20 Rule Teamwork Verbal / Non Verbal Encourage WFM/WFO Engage- ment Not Urgent Corrective Action QA Autonomy Options Perci Impact Proactive Speak Up! Word Choice Low Skill Respect Motivate High Skill Team Meeting PIP Active Listening Percepta
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
MAGIC Pillars
Servant Leader
Meaning
Ford
Growth
ttec
High Will
Eye Contact
Covey - 4 Quadrants
Commun-ication
Reality
Culture of Service
Reliability Line
Service Desk
Time Manage-ment
Discussion Log
Attendance
Way Forward
Conflict
Supervisor
Oracle
Connection
Agent
Goal
Adaptive Model
Coaching
Servant Leader
Not Important
Low Will
GROW model
Kronos
Emotional Intelligence
Urgent
Important
5ft/10ft
Rule
10/20
Rule
Teamwork
Verbal / Non Verbal
Encourage
WFM/WFO
Engage-ment
Not Urgent
Corrective Action
QA
Autonomy
Options
Perci
Impact
Proactive
Speak Up!
Word Choice
Low Skill
Respect
Motivate
High Skill
Team Meeting
PIP
Active Listening
Percepta