Culture of Service Important Options Ford WFM/WFO Motivate Low Will Reliability Line Impact Word Choice Perci Meaning Autonomy Encourage Urgent Speak Up! Not Important Eye Contact Connection Covey - 4 Quadrants High Will Service Desk MAGIC Pillars Way Forward Not Urgent Team Meeting Percepta Engage- ment PIP Growth Oracle Supervisor QA Corrective Action Verbal / Non Verbal Coaching Goal 10/20 Rule Reality Kronos Agent Proactive Servant Leader Discussion Log Low Skill Attendance High Skill Active Listening Adaptive Model Teamwork Commun- ication Respect Conflict Servant Leader Emotional Intelligence GROW model Time Manage- ment 5ft/10ft Rule ttec Culture of Service Important Options Ford WFM/WFO Motivate Low Will Reliability Line Impact Word Choice Perci Meaning Autonomy Encourage Urgent Speak Up! Not Important Eye Contact Connection Covey - 4 Quadrants High Will Service Desk MAGIC Pillars Way Forward Not Urgent Team Meeting Percepta Engage- ment PIP Growth Oracle Supervisor QA Corrective Action Verbal / Non Verbal Coaching Goal 10/20 Rule Reality Kronos Agent Proactive Servant Leader Discussion Log Low Skill Attendance High Skill Active Listening Adaptive Model Teamwork Commun- ication Respect Conflict Servant Leader Emotional Intelligence GROW model Time Manage- ment 5ft/10ft Rule ttec
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Culture of Service
Important
Options
Ford
WFM/WFO
Motivate
Low Will
Reliability Line
Impact
Word Choice
Perci
Meaning
Autonomy
Encourage
Urgent
Speak Up!
Not Important
Eye Contact
Connection
Covey - 4 Quadrants
High Will
Service Desk
MAGIC Pillars
Way Forward
Not Urgent
Team Meeting
Percepta
Engage-ment
PIP
Growth
Oracle
Supervisor
QA
Corrective Action
Verbal / Non Verbal
Coaching
Goal
10/20
Rule
Reality
Kronos
Agent
Proactive
Servant Leader
Discussion Log
Low Skill
Attendance
High Skill
Active Listening
Adaptive Model
Teamwork
Commun-ication
Respect
Conflict
Servant Leader
Emotional Intelligence
GROW model
Time Manage-ment
5ft/10ft
Rule
ttec