Active Listening 5ft/10ft Rule Engage- ment Low Will Impact QA Team Meeting WFM/WFO Culture of Service Urgent Covey - 4 Quadrants High Will Conflict Oracle Ford Teamwork Corrective Action Not Urgent Time Manage- ment Agent Connection Low Skill Percepta Coaching Growth Goal Servant Leader Service Desk Servant Leader Autonomy Perci Options Adaptive Model Not Important Verbal / Non Verbal Speak Up! ttec Encourage Kronos Attendance Eye Contact Important Meaning Way Forward Discussion Log High Skill Supervisor Reliability Line MAGIC Pillars PIP 10/20 Rule Reality Motivate GROW model Emotional Intelligence Respect Proactive Word Choice Commun- ication Active Listening 5ft/10ft Rule Engage- ment Low Will Impact QA Team Meeting WFM/WFO Culture of Service Urgent Covey - 4 Quadrants High Will Conflict Oracle Ford Teamwork Corrective Action Not Urgent Time Manage- ment Agent Connection Low Skill Percepta Coaching Growth Goal Servant Leader Service Desk Servant Leader Autonomy Perci Options Adaptive Model Not Important Verbal / Non Verbal Speak Up! ttec Encourage Kronos Attendance Eye Contact Important Meaning Way Forward Discussion Log High Skill Supervisor Reliability Line MAGIC Pillars PIP 10/20 Rule Reality Motivate GROW model Emotional Intelligence Respect Proactive Word Choice Commun- ication
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Active Listening
5ft/10ft
Rule
Engage-ment
Low Will
Impact
QA
Team Meeting
WFM/WFO
Culture of Service
Urgent
Covey - 4 Quadrants
High Will
Conflict
Oracle
Ford
Teamwork
Corrective Action
Not Urgent
Time Manage-ment
Agent
Connection
Low Skill
Percepta
Coaching
Growth
Goal
Servant Leader
Service Desk
Servant Leader
Autonomy
Perci
Options
Adaptive Model
Not Important
Verbal / Non Verbal
Speak Up!
ttec
Encourage
Kronos
Attendance
Eye Contact
Important
Meaning
Way Forward
Discussion Log
High Skill
Supervisor
Reliability Line
MAGIC Pillars
PIP
10/20
Rule
Reality
Motivate
GROW model
Emotional Intelligence
Respect
Proactive
Word Choice
Commun-ication