setTBEexceedexpectationsAdvocateTotallossspeedupdatecustomersshowyoucareRespondurgencyToneEasyReturncallstimelyEmailGoldenRuleclosingcallsGRTintegrityListenactivelyIPC24hrcontactTextCheckVMExplainProcessLiabilityDecisionempathyTreat likefriend orfamilyProfessionalcustomerserviceBuildrapportHonorCommitmentsSmilesetTBEexceedexpectationsAdvocateTotallossspeedupdatecustomersshowyoucareRespondurgencyToneEasyReturncallstimelyEmailGoldenRuleclosingcallsGRTintegrityListenactivelyIPC24hrcontactTextCheckVMExplainProcessLiabilityDecisionempathyTreat likefriend orfamilyProfessionalcustomerserviceBuildrapportHonorCommitmentsSmile

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. set TBE
  2. exceed expectations
  3. Advocate
  4. Total loss speed
  5. update customers
  6. show you care
  7. Respond urgency
  8. Tone
  9. Easy
  10. Return calls timely
  11. Email
  12. Golden Rule
  13. closing calls
  14. GRT
  15. integrity
  16. Listen actively
  17. IPC
  18. 24hr contact
  19. Text
  20. Check VM
  21. Explain Process
  22. Liability Decision
  23. empathy
  24. Treat like friend or family
  25. Professional
  26. customer service
  27. Build rapport
  28. Honor Commitments
  29. Smile