"Solved byUserInstruction"ResolutionHelp aRemoteEmployeeKB ArticleReferencedResolve aHardwareIssuePasswordResetWork withTradeRevEmployeeWork withAutoVINEmployeeWork withAFCEmployeeResolve aSoftwareIssue"Other"ResolutionCodeResolveticketassigned toanotherpersonCAKRONOSPW ResetWork withKAREmployeeWork withDRIVINEmployeeRedirectuser toESSPortalResolveINCRequestPowerCycle aDeviceResolve aMediumTicketWork withADESAemployeeEscalateticket toNOCUSKRONOSPW ResetClosedCompletea TASKResolvea LowTicketWork withOpenLaneEmployee"Solved byUserInstruction"ResolutionHelp aRemoteEmployeeKB ArticleReferencedResolve aHardwareIssuePasswordResetWork withTradeRevEmployeeWork withAutoVINEmployeeWork withAFCEmployeeResolve aSoftwareIssue"Other"ResolutionCodeResolveticketassigned toanotherpersonCAKRONOSPW ResetWork withKAREmployeeWork withDRIVINEmployeeRedirectuser toESSPortalResolveINCRequestPowerCycle aDeviceResolve aMediumTicketWork withADESAemployeeEscalateticket toNOCUSKRONOSPW ResetClosedCompletea TASKResolvea LowTicketWork withOpenLaneEmployee

- Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
N
4
I
5
B
6
G
7
O
8
N
9
G
10
I
11
G
12
I
13
G
14
O
15
B
16
N
17
N
18
B
19
G
20
I
21
O
22
O
23
I
24
B
  1. O-"Solved by User Instruction" Resolution
  2. B-Help a Remote Employee
  3. N-KB Article Referenced
  4. I-Resolve a Hardware Issue
  5. B-Password Reset
  6. G-Work with TradeRev Employee
  7. O-Work with AutoVIN Employee
  8. N-Work with AFC Employee
  9. G-Resolve a Software Issue
  10. I-"Other" Resolution Code
  11. G-Resolve ticket assigned to another person
  12. I-CA KRONOS PW Reset
  13. G-Work with KAR Employee
  14. O-Work with DRIVIN Employee
  15. B-Redirect user to ESS Portal
  16. N-Resolve INC Request
  17. N-Power Cycle a Device
  18. B-Resolve a Medium Ticket
  19. G-Work with ADESA employee
  20. I-Escalate ticket to NOC
  21. O-US KRONOS PW Reset
  22. O-Closed Complete a TASK
  23. I-Resolve a Low Ticket
  24. B-Work with OpenLane Employee