Mypleasure..Have agooddayThankyouCustomerCareThat is avalidconcern..AnniversaryPositiveHappy toresolvefor you...Thank youfor yourpatienceMayI..AwareWeappreciateyourbusinessWe wantto retainyourbusinessanythingelse I canhelp youwithPleaseCourtesyI doapologizeI'm happyto serviceyour callWecareLongtimecustomerUnderstandYou'vebeendelightful!Yourbusinessmatters tousIapologizefor thetransfer...I'mhere tohelpAbsolutelyWedefinitelywant tohelp..I’m sorry fortheinconvenienceHappyto helpyouI canunderstandwhy youfeel...How areyou doingtoday?AssistUsedcustomername 2xLet mehelp loweryoureffort..HoldtimeCustomerServiceWeek!HappyloyaltyWhat Ican dofor youYourWelcomeMypleasure..Have agooddayThankyouCustomerCareThat is avalidconcern..AnniversaryPositiveHappy toresolvefor you...Thank youfor yourpatienceMayI..AwareWeappreciateyourbusinessWe wantto retainyourbusinessanythingelse I canhelp youwithPleaseCourtesyI doapologizeI'm happyto serviceyour callWecareLongtimecustomerUnderstandYou'vebeendelightful!Yourbusinessmatters tousIapologizefor thetransfer...I'mhere tohelpAbsolutelyWedefinitelywant tohelp..I’m sorry fortheinconvenienceHappyto helpyouI canunderstandwhy youfeel...How areyou doingtoday?AssistUsedcustomername 2xLet mehelp loweryoureffort..HoldtimeCustomerServiceWeek!HappyloyaltyWhat Ican dofor youYourWelcome

Customer Centricity Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. My pleasure..
  2. Have a good day
  3. Thank you
  4. Customer Care
  5. That is a valid concern..
  6. Anniversary
  7. Positive
  8. Happy to resolve for you...
  9. Thank you for your patience
  10. May I..
  11. Aware
  12. We appreciate your business
  13. We want to retain your business
  14. anything else I can help you with
  15. Please
  16. Courtesy
  17. I do apologize
  18. I'm happy to service your call
  19. We care
  20. Long time customer
  21. Understand
  22. You've been delightful!
  23. Your business matters to us
  24. I apologize for the transfer...
  25. I'm here to help
  26. Absolutely
  27. We definitely want to help..
  28. I’m sorry for the inconvenience
  29. Happy to help you
  30. I can understand why you feel...
  31. How are you doing today?
  32. Assist
  33. Used customer name 2x
  34. Let me help lower your effort..
  35. Hold time
  36. Customer Service Week!
  37. Happy
  38. loyalty
  39. What I can do for you
  40. Your Welcome