Happyto helpyouCustomerServiceWeek!UnderstandI canunderstandwhy youfeel...Usedcustomername 2xHave agooddayPositiveAssistCustomerCareloyaltyThat is avalidconcern..Wedefinitelywant tohelp..I doapologizeHappy toresolvefor you...AwareWecareLet mehelp loweryoureffort..WeappreciateyourbusinessMayI..HoldtimeIapologizefor thetransfer...AbsolutelyYourbusinessmatters tousanythingelse I canhelp youwithMypleasure..I’m sorry fortheinconvenienceThank youfor yourpatienceThankyouCourtesyWhat Ican dofor youI'mhere tohelpPleaseHow areyou doingtoday?AnniversaryYourWelcomeWe wantto retainyourbusinessYou'vebeendelightful!LongtimecustomerHappyI'm happyto serviceyour callHappyto helpyouCustomerServiceWeek!UnderstandI canunderstandwhy youfeel...Usedcustomername 2xHave agooddayPositiveAssistCustomerCareloyaltyThat is avalidconcern..Wedefinitelywant tohelp..I doapologizeHappy toresolvefor you...AwareWecareLet mehelp loweryoureffort..WeappreciateyourbusinessMayI..HoldtimeIapologizefor thetransfer...AbsolutelyYourbusinessmatters tousanythingelse I canhelp youwithMypleasure..I’m sorry fortheinconvenienceThank youfor yourpatienceThankyouCourtesyWhat Ican dofor youI'mhere tohelpPleaseHow areyou doingtoday?AnniversaryYourWelcomeWe wantto retainyourbusinessYou'vebeendelightful!LongtimecustomerHappyI'm happyto serviceyour call

Customer Centricity Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Happy to help you
  2. Customer Service Week!
  3. Understand
  4. I can understand why you feel...
  5. Used customer name 2x
  6. Have a good day
  7. Positive
  8. Assist
  9. Customer Care
  10. loyalty
  11. That is a valid concern..
  12. We definitely want to help..
  13. I do apologize
  14. Happy to resolve for you...
  15. Aware
  16. We care
  17. Let me help lower your effort..
  18. We appreciate your business
  19. May I..
  20. Hold time
  21. I apologize for the transfer...
  22. Absolutely
  23. Your business matters to us
  24. anything else I can help you with
  25. My pleasure..
  26. I’m sorry for the inconvenience
  27. Thank you for your patience
  28. Thank you
  29. Courtesy
  30. What I can do for you
  31. I'm here to help
  32. Please
  33. How are you doing today?
  34. Anniversary
  35. Your Welcome
  36. We want to retain your business
  37. You've been delightful!
  38. Long time customer
  39. Happy
  40. I'm happy to service your call