That is avalidconcern..CourtesyWhat Ican dofor youI doapologizeHappyWecareLongtimecustomerUnderstandAssistYourWelcomeLet mehelp loweryoureffort..AnniversaryloyaltyAbsolutelyHappyto helpyouWeappreciateyourbusinessThankyouPositiveI canunderstandwhy youfeel...anythingelse I canhelp youwithHoldtimeHave agooddayAwareHow areyou doingtoday?MayI..Happy toresolvefor you...I'mhere tohelpI'm happyto serviceyour callCustomerServiceWeek!PleaseYou'vebeendelightful!We wantto retainyourbusinessWedefinitelywant tohelp..Yourbusinessmatters tousIapologizefor thetransfer...Usedcustomername 2xMypleasure..CustomerCareThank youfor yourpatienceI’m sorry fortheinconvenienceThat is avalidconcern..CourtesyWhat Ican dofor youI doapologizeHappyWecareLongtimecustomerUnderstandAssistYourWelcomeLet mehelp loweryoureffort..AnniversaryloyaltyAbsolutelyHappyto helpyouWeappreciateyourbusinessThankyouPositiveI canunderstandwhy youfeel...anythingelse I canhelp youwithHoldtimeHave agooddayAwareHow areyou doingtoday?MayI..Happy toresolvefor you...I'mhere tohelpI'm happyto serviceyour callCustomerServiceWeek!PleaseYou'vebeendelightful!We wantto retainyourbusinessWedefinitelywant tohelp..Yourbusinessmatters tousIapologizefor thetransfer...Usedcustomername 2xMypleasure..CustomerCareThank youfor yourpatienceI’m sorry fortheinconvenience

Customer Centricity Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. That is a valid concern..
  2. Courtesy
  3. What I can do for you
  4. I do apologize
  5. Happy
  6. We care
  7. Long time customer
  8. Understand
  9. Assist
  10. Your Welcome
  11. Let me help lower your effort..
  12. Anniversary
  13. loyalty
  14. Absolutely
  15. Happy to help you
  16. We appreciate your business
  17. Thank you
  18. Positive
  19. I can understand why you feel...
  20. anything else I can help you with
  21. Hold time
  22. Have a good day
  23. Aware
  24. How are you doing today?
  25. May I..
  26. Happy to resolve for you...
  27. I'm here to help
  28. I'm happy to service your call
  29. Customer Service Week!
  30. Please
  31. You've been delightful!
  32. We want to retain your business
  33. We definitely want to help..
  34. Your business matters to us
  35. I apologize for the transfer...
  36. Used customer name 2x
  37. My pleasure..
  38. Customer Care
  39. Thank you for your patience
  40. I’m sorry for the inconvenience