HappyHow areyou doingtoday?Mypleasure..What Ican dofor youWedefinitelywant tohelp..I’m sorry fortheinconvenienceHappy toresolvefor you...AnniversaryI'mhere tohelpPositiveWecareWeappreciateyourbusinessI canunderstandwhy youfeel...AwareWe wantto retainyourbusinessLongtimecustomerCustomerServiceWeek!UnderstandMayI..Yourbusinessmatters tousThankyouThat is avalidconcern..CourtesyHave agooddayAssistHoldtimeIapologizefor thetransfer...I'm happyto serviceyour callHappyto helpyouYourWelcomeThank youfor yourpatienceloyaltyLet mehelp loweryoureffort..AbsolutelyYou'vebeendelightful!I doapologizeUsedcustomername 2xPleaseCustomerCareanythingelse I canhelp youwithHappyHow areyou doingtoday?Mypleasure..What Ican dofor youWedefinitelywant tohelp..I’m sorry fortheinconvenienceHappy toresolvefor you...AnniversaryI'mhere tohelpPositiveWecareWeappreciateyourbusinessI canunderstandwhy youfeel...AwareWe wantto retainyourbusinessLongtimecustomerCustomerServiceWeek!UnderstandMayI..Yourbusinessmatters tousThankyouThat is avalidconcern..CourtesyHave agooddayAssistHoldtimeIapologizefor thetransfer...I'm happyto serviceyour callHappyto helpyouYourWelcomeThank youfor yourpatienceloyaltyLet mehelp loweryoureffort..AbsolutelyYou'vebeendelightful!I doapologizeUsedcustomername 2xPleaseCustomerCareanythingelse I canhelp youwith

Customer Centricity Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Happy
  2. How are you doing today?
  3. My pleasure..
  4. What I can do for you
  5. We definitely want to help..
  6. I’m sorry for the inconvenience
  7. Happy to resolve for you...
  8. Anniversary
  9. I'm here to help
  10. Positive
  11. We care
  12. We appreciate your business
  13. I can understand why you feel...
  14. Aware
  15. We want to retain your business
  16. Long time customer
  17. Customer Service Week!
  18. Understand
  19. May I..
  20. Your business matters to us
  21. Thank you
  22. That is a valid concern..
  23. Courtesy
  24. Have a good day
  25. Assist
  26. Hold time
  27. I apologize for the transfer...
  28. I'm happy to service your call
  29. Happy to help you
  30. Your Welcome
  31. Thank you for your patience
  32. loyalty
  33. Let me help lower your effort..
  34. Absolutely
  35. You've been delightful!
  36. I do apologize
  37. Used customer name 2x
  38. Please
  39. Customer Care
  40. anything else I can help you with