WeappreciateyourbusinessYourWelcomeHappy toresolvefor you...That is avalidconcern..We wantto retainyourbusinessI’m sorry fortheinconvenienceanythingelse I canhelp youwithHoldtimeI'm happyto serviceyour callYourbusinessmatters tousLet mehelp loweryoureffort..WecareAwareI doapologizeWhat Ican dofor youCourtesyloyaltyHave agooddayAssistHappyAnniversaryYou'vebeendelightful!How areyou doingtoday?CustomerServiceWeek!UnderstandCustomerCareMayI..Wedefinitelywant tohelp..AbsolutelyThank youfor yourpatienceHappyto helpyouThankyouI'mhere tohelpIapologizefor thetransfer...Usedcustomername 2xPleasePositiveLongtimecustomerMypleasure..I canunderstandwhy youfeel...WeappreciateyourbusinessYourWelcomeHappy toresolvefor you...That is avalidconcern..We wantto retainyourbusinessI’m sorry fortheinconvenienceanythingelse I canhelp youwithHoldtimeI'm happyto serviceyour callYourbusinessmatters tousLet mehelp loweryoureffort..WecareAwareI doapologizeWhat Ican dofor youCourtesyloyaltyHave agooddayAssistHappyAnniversaryYou'vebeendelightful!How areyou doingtoday?CustomerServiceWeek!UnderstandCustomerCareMayI..Wedefinitelywant tohelp..AbsolutelyThank youfor yourpatienceHappyto helpyouThankyouI'mhere tohelpIapologizefor thetransfer...Usedcustomername 2xPleasePositiveLongtimecustomerMypleasure..I canunderstandwhy youfeel...

Customer Centricity Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. We appreciate your business
  2. Your Welcome
  3. Happy to resolve for you...
  4. That is a valid concern..
  5. We want to retain your business
  6. I’m sorry for the inconvenience
  7. anything else I can help you with
  8. Hold time
  9. I'm happy to service your call
  10. Your business matters to us
  11. Let me help lower your effort..
  12. We care
  13. Aware
  14. I do apologize
  15. What I can do for you
  16. Courtesy
  17. loyalty
  18. Have a good day
  19. Assist
  20. Happy
  21. Anniversary
  22. You've been delightful!
  23. How are you doing today?
  24. Customer Service Week!
  25. Understand
  26. Customer Care
  27. May I..
  28. We definitely want to help..
  29. Absolutely
  30. Thank you for your patience
  31. Happy to help you
  32. Thank you
  33. I'm here to help
  34. I apologize for the transfer...
  35. Used customer name 2x
  36. Please
  37. Positive
  38. Long time customer
  39. My pleasure..
  40. I can understand why you feel...