LongtimecustomerWeappreciateyourbusinessYourWelcomeHappyto helpyouUsedcustomername 2xAwareI’m sorry fortheinconvenienceMayI..ThankyouUnderstandWe wantto retainyourbusinessloyaltyThank youfor yourpatienceMypleasure..HoldtimeWecareCustomerServiceWeek!I'm happyto serviceyour callHappy toresolvefor you...That is avalidconcern..What Ican dofor youPleasePositiveHappyHave agooddayAssistIapologizefor thetransfer...AbsolutelyYou'vebeendelightful!AnniversaryI doapologizeYourbusinessmatters tousCustomerCareI canunderstandwhy youfeel...I'mhere tohelpanythingelse I canhelp youwithCourtesyWedefinitelywant tohelp..How areyou doingtoday?Let mehelp loweryoureffort..LongtimecustomerWeappreciateyourbusinessYourWelcomeHappyto helpyouUsedcustomername 2xAwareI’m sorry fortheinconvenienceMayI..ThankyouUnderstandWe wantto retainyourbusinessloyaltyThank youfor yourpatienceMypleasure..HoldtimeWecareCustomerServiceWeek!I'm happyto serviceyour callHappy toresolvefor you...That is avalidconcern..What Ican dofor youPleasePositiveHappyHave agooddayAssistIapologizefor thetransfer...AbsolutelyYou'vebeendelightful!AnniversaryI doapologizeYourbusinessmatters tousCustomerCareI canunderstandwhy youfeel...I'mhere tohelpanythingelse I canhelp youwithCourtesyWedefinitelywant tohelp..How areyou doingtoday?Let mehelp loweryoureffort..

Customer Centricity Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Long time customer
  2. We appreciate your business
  3. Your Welcome
  4. Happy to help you
  5. Used customer name 2x
  6. Aware
  7. I’m sorry for the inconvenience
  8. May I..
  9. Thank you
  10. Understand
  11. We want to retain your business
  12. loyalty
  13. Thank you for your patience
  14. My pleasure..
  15. Hold time
  16. We care
  17. Customer Service Week!
  18. I'm happy to service your call
  19. Happy to resolve for you...
  20. That is a valid concern..
  21. What I can do for you
  22. Please
  23. Positive
  24. Happy
  25. Have a good day
  26. Assist
  27. I apologize for the transfer...
  28. Absolutely
  29. You've been delightful!
  30. Anniversary
  31. I do apologize
  32. Your business matters to us
  33. Customer Care
  34. I can understand why you feel...
  35. I'm here to help
  36. anything else I can help you with
  37. Courtesy
  38. We definitely want to help..
  39. How are you doing today?
  40. Let me help lower your effort..