LongtimecustomerI’m sorry fortheinconvenienceWeappreciateyourbusinessWecareThat is avalidconcern..HappyYourbusinessmatters tousCourtesyThank youfor yourpatienceAwarePleaseUnderstandI'mhere tohelpHappy toresolvefor you...Happyto helpyouloyaltyPositiveLet mehelp loweryoureffort..anythingelse I canhelp youwithMypleasure..CustomerServiceWeek!We wantto retainyourbusinessAssistWhat Ican dofor youAnniversaryThankyouAbsolutelyWedefinitelywant tohelp..CustomerCareUsedcustomername 2xMayI..Have agooddayI canunderstandwhy youfeel...How areyou doingtoday?I'm happyto serviceyour callI doapologizeIapologizefor thetransfer...You'vebeendelightful!HoldtimeYourWelcomeLongtimecustomerI’m sorry fortheinconvenienceWeappreciateyourbusinessWecareThat is avalidconcern..HappyYourbusinessmatters tousCourtesyThank youfor yourpatienceAwarePleaseUnderstandI'mhere tohelpHappy toresolvefor you...Happyto helpyouloyaltyPositiveLet mehelp loweryoureffort..anythingelse I canhelp youwithMypleasure..CustomerServiceWeek!We wantto retainyourbusinessAssistWhat Ican dofor youAnniversaryThankyouAbsolutelyWedefinitelywant tohelp..CustomerCareUsedcustomername 2xMayI..Have agooddayI canunderstandwhy youfeel...How areyou doingtoday?I'm happyto serviceyour callI doapologizeIapologizefor thetransfer...You'vebeendelightful!HoldtimeYourWelcome

Customer Centricity Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Long time customer
  2. I’m sorry for the inconvenience
  3. We appreciate your business
  4. We care
  5. That is a valid concern..
  6. Happy
  7. Your business matters to us
  8. Courtesy
  9. Thank you for your patience
  10. Aware
  11. Please
  12. Understand
  13. I'm here to help
  14. Happy to resolve for you...
  15. Happy to help you
  16. loyalty
  17. Positive
  18. Let me help lower your effort..
  19. anything else I can help you with
  20. My pleasure..
  21. Customer Service Week!
  22. We want to retain your business
  23. Assist
  24. What I can do for you
  25. Anniversary
  26. Thank you
  27. Absolutely
  28. We definitely want to help..
  29. Customer Care
  30. Used customer name 2x
  31. May I..
  32. Have a good day
  33. I can understand why you feel...
  34. How are you doing today?
  35. I'm happy to service your call
  36. I do apologize
  37. I apologize for the transfer...
  38. You've been delightful!
  39. Hold time
  40. Your Welcome