HoldtimeAssistWhat Ican dofor youYou'vebeendelightful!HappyMypleasure..Have agooddayWeappreciateyourbusinessPleaseI'mhere tohelpWe wantto retainyourbusinessI'm happyto serviceyour callLet mehelp loweryoureffort..That is avalidconcern..YourWelcomeloyaltyPositiveWecareUsedcustomername 2xI doapologizeCourtesyAbsolutelyThankyouI’m sorry fortheinconvenienceAnniversaryI canunderstandwhy youfeel...Wedefinitelywant tohelp..LongtimecustomerAwareUnderstandCustomerCareHappy toresolvefor you...Yourbusinessmatters tousHappyto helpyouMayI..Iapologizefor thetransfer...CustomerServiceWeek!Thank youfor yourpatienceanythingelse I canhelp youwithHow areyou doingtoday?HoldtimeAssistWhat Ican dofor youYou'vebeendelightful!HappyMypleasure..Have agooddayWeappreciateyourbusinessPleaseI'mhere tohelpWe wantto retainyourbusinessI'm happyto serviceyour callLet mehelp loweryoureffort..That is avalidconcern..YourWelcomeloyaltyPositiveWecareUsedcustomername 2xI doapologizeCourtesyAbsolutelyThankyouI’m sorry fortheinconvenienceAnniversaryI canunderstandwhy youfeel...Wedefinitelywant tohelp..LongtimecustomerAwareUnderstandCustomerCareHappy toresolvefor you...Yourbusinessmatters tousHappyto helpyouMayI..Iapologizefor thetransfer...CustomerServiceWeek!Thank youfor yourpatienceanythingelse I canhelp youwithHow areyou doingtoday?

Customer Centricity Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hold time
  2. Assist
  3. What I can do for you
  4. You've been delightful!
  5. Happy
  6. My pleasure..
  7. Have a good day
  8. We appreciate your business
  9. Please
  10. I'm here to help
  11. We want to retain your business
  12. I'm happy to service your call
  13. Let me help lower your effort..
  14. That is a valid concern..
  15. Your Welcome
  16. loyalty
  17. Positive
  18. We care
  19. Used customer name 2x
  20. I do apologize
  21. Courtesy
  22. Absolutely
  23. Thank you
  24. I’m sorry for the inconvenience
  25. Anniversary
  26. I can understand why you feel...
  27. We definitely want to help..
  28. Long time customer
  29. Aware
  30. Understand
  31. Customer Care
  32. Happy to resolve for you...
  33. Your business matters to us
  34. Happy to help you
  35. May I..
  36. I apologize for the transfer...
  37. Customer Service Week!
  38. Thank you for your patience
  39. anything else I can help you with
  40. How are you doing today?