Have agooddayCustomerCareThankyouYourbusinessmatters tousWe wantto retainyourbusinessYou'vebeendelightful!LongtimecustomerI’m sorry fortheinconvenienceCourtesyLet mehelp loweryoureffort..How areyou doingtoday?I'mhere tohelpWecareHappyI doapologizeCustomerServiceWeek!Happy toresolvefor you...AnniversaryPleaseHappyto helpyouYourWelcomeThank youfor yourpatienceMypleasure..loyaltyUsedcustomername 2xI'm happyto serviceyour callWeappreciateyourbusinessIapologizefor thetransfer...What Ican dofor youWedefinitelywant tohelp..AwarePositiveHoldtimeMayI..I canunderstandwhy youfeel...anythingelse I canhelp youwithUnderstandAbsolutelyThat is avalidconcern..AssistHave agooddayCustomerCareThankyouYourbusinessmatters tousWe wantto retainyourbusinessYou'vebeendelightful!LongtimecustomerI’m sorry fortheinconvenienceCourtesyLet mehelp loweryoureffort..How areyou doingtoday?I'mhere tohelpWecareHappyI doapologizeCustomerServiceWeek!Happy toresolvefor you...AnniversaryPleaseHappyto helpyouYourWelcomeThank youfor yourpatienceMypleasure..loyaltyUsedcustomername 2xI'm happyto serviceyour callWeappreciateyourbusinessIapologizefor thetransfer...What Ican dofor youWedefinitelywant tohelp..AwarePositiveHoldtimeMayI..I canunderstandwhy youfeel...anythingelse I canhelp youwithUnderstandAbsolutelyThat is avalidconcern..Assist

Customer Centricity Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have a good day
  2. Customer Care
  3. Thank you
  4. Your business matters to us
  5. We want to retain your business
  6. You've been delightful!
  7. Long time customer
  8. I’m sorry for the inconvenience
  9. Courtesy
  10. Let me help lower your effort..
  11. How are you doing today?
  12. I'm here to help
  13. We care
  14. Happy
  15. I do apologize
  16. Customer Service Week!
  17. Happy to resolve for you...
  18. Anniversary
  19. Please
  20. Happy to help you
  21. Your Welcome
  22. Thank you for your patience
  23. My pleasure..
  24. loyalty
  25. Used customer name 2x
  26. I'm happy to service your call
  27. We appreciate your business
  28. I apologize for the transfer...
  29. What I can do for you
  30. We definitely want to help..
  31. Aware
  32. Positive
  33. Hold time
  34. May I..
  35. I can understand why you feel...
  36. anything else I can help you with
  37. Understand
  38. Absolutely
  39. That is a valid concern..
  40. Assist