Said"happy tohelp" to 5customers!I learned or taughtsomeonesomething newrelated to PestPacor our industry!It's 11AM andour averagewait time isunder 10seconds!Mailed acustomer anappreciationcard!All CSRswere ontimetoday!Ischeduleda lead!All CSRsare heretoday!It's 5:00 andwe made itwith ZERODQ'd calls!Spoke to 5customerswith namesthat start withan "S"I spoke to 3customerswith a "V" intheir names!It's after2PM andwe have 0DQ'd Calls!I handledover 30callstoday!I loveNorthwestExterminating!I made 30renewalefforts!Customergave me orNWE acompliment!I wentabove andbeyond fora customer!After I answered thequeue, customerkept calling meCourtney or had toask me my namemore than 2x!As a teamwe madeover 75renewalefforts!NoCommissionFieldsMissing!Sold PC orconvertedcustomer toquarterlyservice!Processed3 RenewalPayments!I sentChelsea acall I amproud of!Helped anupsetcustomerresolve theirconcern!Allbatchesreleasedby 10AM!Told a customerabout the otherservices weoffer without thecustomerasking!Said"happy tohelp" to 5customers!I learned or taughtsomeonesomething newrelated to PestPacor our industry!It's 11AM andour averagewait time isunder 10seconds!Mailed acustomer anappreciationcard!All CSRswere ontimetoday!Ischeduleda lead!All CSRsare heretoday!It's 5:00 andwe made itwith ZERODQ'd calls!Spoke to 5customerswith namesthat start withan "S"I spoke to 3customerswith a "V" intheir names!It's after2PM andwe have 0DQ'd Calls!I handledover 30callstoday!I loveNorthwestExterminating!I made 30renewalefforts!Customergave me orNWE acompliment!I wentabove andbeyond fora customer!After I answered thequeue, customerkept calling meCourtney or had toask me my namemore than 2x!As a teamwe madeover 75renewalefforts!NoCommissionFieldsMissing!Sold PC orconvertedcustomer toquarterlyservice!Processed3 RenewalPayments!I sentChelsea acall I amproud of!Helped anupsetcustomerresolve theirconcern!Allbatchesreleasedby 10AM!Told a customerabout the otherservices weoffer without thecustomerasking!

Customer Service / Teamwork Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Said "happy to help" to 5 customers!
  2. I learned or taught someone something new related to PestPac or our industry!
  3. It's 11AM and our average wait time is under 10 seconds!
  4. Mailed a customer an appreciation card!
  5. All CSRs were on time today!
  6. I scheduled a lead!
  7. All CSRs are here today!
  8. It's 5:00 and we made it with ZERO DQ'd calls!
  9. Spoke to 5 customers with names that start with an "S"
  10. I spoke to 3 customers with a "V" in their names!
  11. It's after 2PM and we have 0 DQ'd Calls!
  12. I handled over 30 calls today!
  13. I love Northwest Exterminating!
  14. I made 30 renewal efforts!
  15. Customer gave me or NWE a compliment!
  16. I went above and beyond for a customer!
  17. After I answered the queue, customer kept calling me Courtney or had to ask me my name more than 2x!
  18. As a team we made over 75 renewal efforts!
  19. No Commission Fields Missing!
  20. Sold PC or converted customer to quarterly service!
  21. Processed 3 Renewal Payments!
  22. I sent Chelsea a call I am proud of!
  23. Helped an upset customer resolve their concern!
  24. All batches released by 10AM!
  25. Told a customer about the other services we offer without the customer asking!