Helped anupsetcustomerresolve theirconcern!Ischeduleda lead!I sentChelsea acall I amproud of!Mailed acustomer anappreciationcard!I learned or taughtsomeonesomething newrelated to PestPacor our industry!Told a customerabout the otherservices weoffer without thecustomerasking!All CSRswere ontimetoday!I made 30renewalefforts!I handledover 30callstoday!It's 5:00 andwe made itwith ZERODQ'd calls!It's 11AM andour averagewait time isunder 10seconds!NoCommissionFieldsMissing!I wentabove andbeyond fora customer!All CSRsare heretoday!I spoke to 3customerswith a "V" intheir names!It's after2PM andwe have 0DQ'd Calls!Sold PC orconvertedcustomer toquarterlyservice!As a teamwe madeover 75renewalefforts!Allbatchesreleasedby 10AM!Processed3 RenewalPayments!Customergave me orNWE acompliment!Said"happy tohelp" to 5customers!Spoke to 5customerswith namesthat start withan "S"After I answered thequeue, customerkept calling meCourtney or had toask me my namemore than 2x!I loveNorthwestExterminating!Helped anupsetcustomerresolve theirconcern!Ischeduleda lead!I sentChelsea acall I amproud of!Mailed acustomer anappreciationcard!I learned or taughtsomeonesomething newrelated to PestPacor our industry!Told a customerabout the otherservices weoffer without thecustomerasking!All CSRswere ontimetoday!I made 30renewalefforts!I handledover 30callstoday!It's 5:00 andwe made itwith ZERODQ'd calls!It's 11AM andour averagewait time isunder 10seconds!NoCommissionFieldsMissing!I wentabove andbeyond fora customer!All CSRsare heretoday!I spoke to 3customerswith a "V" intheir names!It's after2PM andwe have 0DQ'd Calls!Sold PC orconvertedcustomer toquarterlyservice!As a teamwe madeover 75renewalefforts!Allbatchesreleasedby 10AM!Processed3 RenewalPayments!Customergave me orNWE acompliment!Said"happy tohelp" to 5customers!Spoke to 5customerswith namesthat start withan "S"After I answered thequeue, customerkept calling meCourtney or had toask me my namemore than 2x!I loveNorthwestExterminating!

Customer Service / Teamwork Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped an upset customer resolve their concern!
  2. I scheduled a lead!
  3. I sent Chelsea a call I am proud of!
  4. Mailed a customer an appreciation card!
  5. I learned or taught someone something new related to PestPac or our industry!
  6. Told a customer about the other services we offer without the customer asking!
  7. All CSRs were on time today!
  8. I made 30 renewal efforts!
  9. I handled over 30 calls today!
  10. It's 5:00 and we made it with ZERO DQ'd calls!
  11. It's 11AM and our average wait time is under 10 seconds!
  12. No Commission Fields Missing!
  13. I went above and beyond for a customer!
  14. All CSRs are here today!
  15. I spoke to 3 customers with a "V" in their names!
  16. It's after 2PM and we have 0 DQ'd Calls!
  17. Sold PC or converted customer to quarterly service!
  18. As a team we made over 75 renewal efforts!
  19. All batches released by 10AM!
  20. Processed 3 Renewal Payments!
  21. Customer gave me or NWE a compliment!
  22. Said "happy to help" to 5 customers!
  23. Spoke to 5 customers with names that start with an "S"
  24. After I answered the queue, customer kept calling me Courtney or had to ask me my name more than 2x!
  25. I love Northwest Exterminating!