Resident Stay First Impression Uniforms Honesty Expectation Attitude Inquiry Process Patience Staff Appearance Accountability How May I Help You Goals Center Appearance Day of Admission Eye Contact Responsibility Sincere Tone I Apologize Smile Kindness Empathy Lasting Impression Listen Tour Absolutely Proactive Name Badge Sincere Tone Thank You Exceed Expectation Room Readiness Welcome Visitors Communicate Calm Please Tour Readiness Take Pride Success Quality Telephone Etiquette Professional My Pleasure Model Room No Overhead Paging Team Work Commitment I Understand Service Body Language Resident Stay First Impression Uniforms Honesty Expectation Attitude Inquiry Process Patience Staff Appearance Accountability How May I Help You Goals Center Appearance Day of Admission Eye Contact Responsibility Sincere Tone I Apologize Smile Kindness Empathy Lasting Impression Listen Tour Absolutely Proactive Name Badge Sincere Tone Thank You Exceed Expectation Room Readiness Welcome Visitors Communicate Calm Please Tour Readiness Take Pride Success Quality Telephone Etiquette Professional My Pleasure Model Room No Overhead Paging Team Work Commitment I Understand Service Body Language
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Resident Stay
First Impression
Uniforms
Honesty
Expectation
Attitude
Inquiry Process
Patience
Staff Appearance
Accountability
How May I Help You
Goals
Center Appearance
Day of Admission
Eye Contact
Responsibility
Sincere Tone
I Apologize
Smile
Kindness
Empathy
Lasting Impression
Listen
Tour
Absolutely
Proactive
Name Badge
Sincere Tone
Thank You
Exceed Expectation
Room Readiness
Welcome Visitors
Communicate
Calm
Please
Tour Readiness
Take Pride
Success
Quality
Telephone Etiquette
Professional
My Pleasure
Model Room
No Overhead Paging
Team Work
Commitment
I Understand
Service
Body Language