DignityListenActivelyFamilyUMMCPrideClevelandClinicAsk forhelpEmpathyHearProvidePraiseHello,myname isThanksGet toKnowMePillars ofExcellenceSayhelloRespectElevatorEtiquetteApologizeH.E.A.R.TAsk forHelpServiceRecoveryPatientCenteredServiceTeamworkDignityListenActivelyFamilyUMMCPrideClevelandClinicAsk forhelpEmpathyHearProvidePraiseHello,myname isThanksGet toKnowMePillars ofExcellenceSayhelloRespectElevatorEtiquetteApologizeH.E.A.R.TAsk forHelpServiceRecoveryPatientCenteredServiceTeamwork

Patient Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Dignity
  2. Listen Actively
  3. Family
  4. UMMC
  5. Pride
  6. Cleveland Clinic
  7. Ask for help
  8. Empathy
  9. Hear
  10. Provide Praise
  11. Hello, my name is
  12. Thanks
  13. Get to Know Me
  14. Pillars of Excellence
  15. Say hello
  16. Respect
  17. Elevator Etiquette
  18. Apologize
  19. H.E.A.R.T
  20. Ask for Help
  21. Service Recovery
  22. Patient Centered
  23. Service
  24. Teamwork