PrideClevelandClinicH.E.A.R.TSayhelloThanksPillars ofExcellenceHello,myname isTeamworkFamilyEmpathyPatientCenteredAsk forHelpServiceAsk forhelpGet toKnowMeListenActivelyApologizeRespectDignityUMMCProvidePraiseHearServiceRecoveryElevatorEtiquettePrideClevelandClinicH.E.A.R.TSayhelloThanksPillars ofExcellenceHello,myname isTeamworkFamilyEmpathyPatientCenteredAsk forHelpServiceAsk forhelpGet toKnowMeListenActivelyApologizeRespectDignityUMMCProvidePraiseHearServiceRecoveryElevatorEtiquette

Patient Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pride
  2. Cleveland Clinic
  3. H.E.A.R.T
  4. Say hello
  5. Thanks
  6. Pillars of Excellence
  7. Hello, my name is
  8. Teamwork
  9. Family
  10. Empathy
  11. Patient Centered
  12. Ask for Help
  13. Service
  14. Ask for help
  15. Get to Know Me
  16. Listen Actively
  17. Apologize
  18. Respect
  19. Dignity
  20. UMMC
  21. Provide Praise
  22. Hear
  23. Service Recovery
  24. Elevator Etiquette