Get toKnowMeDignityUMMCPrideServiceRecoverySayhelloAsk forhelpServiceListenActivelyRespectH.E.A.R.TApologizeClevelandClinicPillars ofExcellenceProvidePraiseElevatorEtiquetteFamilyEmpathyTeamworkHello,myname isAsk forHelpHearPatientCenteredThanksGet toKnowMeDignityUMMCPrideServiceRecoverySayhelloAsk forhelpServiceListenActivelyRespectH.E.A.R.TApologizeClevelandClinicPillars ofExcellenceProvidePraiseElevatorEtiquetteFamilyEmpathyTeamworkHello,myname isAsk forHelpHearPatientCenteredThanks

Patient Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get to Know Me
  2. Dignity
  3. UMMC
  4. Pride
  5. Service Recovery
  6. Say hello
  7. Ask for help
  8. Service
  9. Listen Actively
  10. Respect
  11. H.E.A.R.T
  12. Apologize
  13. Cleveland Clinic
  14. Pillars of Excellence
  15. Provide Praise
  16. Elevator Etiquette
  17. Family
  18. Empathy
  19. Teamwork
  20. Hello, my name is
  21. Ask for Help
  22. Hear
  23. Patient Centered
  24. Thanks