PrideHearListenActivelySayhelloAsk forhelpApologizeThanksClevelandClinicAsk forHelpPatientCenteredPillars ofExcellenceFamilyEmpathyServiceServiceRecoveryDignityHello,myname isProvidePraiseElevatorEtiquetteH.E.A.R.TRespectTeamworkUMMCGet toKnowMePrideHearListenActivelySayhelloAsk forhelpApologizeThanksClevelandClinicAsk forHelpPatientCenteredPillars ofExcellenceFamilyEmpathyServiceServiceRecoveryDignityHello,myname isProvidePraiseElevatorEtiquetteH.E.A.R.TRespectTeamworkUMMCGet toKnowMe

Patient Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pride
  2. Hear
  3. Listen Actively
  4. Say hello
  5. Ask for help
  6. Apologize
  7. Thanks
  8. Cleveland Clinic
  9. Ask for Help
  10. Patient Centered
  11. Pillars of Excellence
  12. Family
  13. Empathy
  14. Service
  15. Service Recovery
  16. Dignity
  17. Hello, my name is
  18. Provide Praise
  19. Elevator Etiquette
  20. H.E.A.R.T
  21. Respect
  22. Teamwork
  23. UMMC
  24. Get to Know Me